App comparison
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Freshcaller
5
15
4
11
3
5
2
2
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Phone System for customer support & sales
Last updated: August 2026
Freshcaller Alternatives & Competitors (2026)
Top 4 free alternatives
Ultatel Cloud Business Phone System
ULTATEL | Phone and Teleommunication Solutions For Business
1.0
Value for money
Starting price
0.8
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
5/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5
LiveAgent
Cloud-based customer service platform for all sizes
0.8
Value for money
Starting price
0.8
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5
VirtualPBX
One simple plan. Everything included.
0.7
Value for money
Starting price
0.8
Functionality
Archiving & Retention
5/5
Activity Dashboard
4/5
Alerts/Notifications
3.7/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5
3CX
Web & mobile-based (Android, iOS) communications system.
0.5
Value for money
Starting price
0.6
Functionality
Activity/News Feed
5/5
API
5/5
Audio Calls
4.7/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5
CloudTalk
Cloud-based call center software for sales and support teams
0.5
Value for money
Starting price
0.5
Functionality
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5
Twilio
Build, Scale, and Operate Customized Communication Solutions
0.4
Value for money
Starting price
0.7
Functionality
Archiving & Retention
4.5/5
Automated Responses
4.4/5
API
4.2/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5
Bitrix24
Cloud & on-premises workspace for all business sizes
0.4
Value for money
Starting price
0.5
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5
JustCall
Cloud-based AI communication platform for sales teams
0.3
Value for money
Starting price
0.3
Functionality
Access Controls/Permissions
5/5
API
4.3/5
2-Way Messaging
4.3/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5
Dialpad
The AI-native platform where conversations become action.
0.3
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5
Aircall
Cloud-based phone & AI comms for SMB & mid-market
0.1
Value for money
Starting price
0.3
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.7/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5
0.3
Value for money
Starting price
0.5
Functionality
Automated Routing
5/5
Auto-Dialer
4.7/5
Automatic Call Distribution
4.6/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5
0.7
Value for money
Starting price
0.8
Functionality
Agent Interface
5/5
Audio Calls
4.8/5
Alerts/Notifications
4.7/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5
0.7
Value for money
Starting price
0.9
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5
0.6
Value for money
No pricing info
Starting price
0.7
Functionality
Audio/Video Recording
5/5
Access Controls/Permissions
4.3/5
API
4/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5
0.2
Value for money
Starting price
0.3
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5
0.8
Value for money
No pricing info
Starting price
0.8
Functionality
Answering Machine Detection
5/5
Archiving & Retention
4.7/5
Auto-Dialer
4.5/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5
0.7
Value for money
Starting price
0.7
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.4/5
Automated Attendant
4.3/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5
0.8
Value for money
Starting price
0.8
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Archiving & Retention
5/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5
0.9
Value for money
Starting price
0.9
Functionality
2-Way Messaging
5/5
Agent Interface
5/5
Alerts/Notifications
4.8/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5
0.1
Value for money
Starting price
0.2
Functionality
Archiving & Retention
5/5
Auto-Dialer
5/5
Access Controls/Permissions
1/5
Top Features
Activity Dashboard
5/5
Activity Tracking
5/5
Automatic Call Distribution
5/5