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RunLoyal Logo

RunLoyal: Your Brand, Your App, Your Loyal Customers

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Is this product right for your business?

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RunLoyal - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

RunLoyal overview

What is RunLoyal?

RunLoyal is a cloud-based software designed to transform how pet care facilities operate. We provide our facilities a branded app tailored to the needs of boarding, daycare, grooming, training facilities, dog bars/parks. With RunLoyal, facilities can streamline operations, enhance customer engagement, and improve efficiency.

The platform simplifies tasks like reservations, vaccination management, and direct communication with customers. Pet parents can easily book services, upload records, and send messages through the app, reducing administrative workloads for staff and eliminating common errors. Real-time updates, reminders, and notifications keep customers informed and satisfied, fostering trust and loyalty.

RunLoyal also offers detailed reporting and analytics to help facilities manage their operations more effectively. Fully branded to reflect your facility’s identity, the app provides a professional, seamless experience for users.

Starting price

99flat rate /
per month

Alternatives

with better value for money

RunLoyal’s user interface

Ease of use rating:

RunLoyal pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(5)
5(22)

What do users say about RunLoyal?

One of the best parts of signing up to use this software is the customer service is way above what someone would expect.

Select to learn more


Who uses RunLoyal?

Based on 27 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Veterinary
Consumer Services
Facilities Services
Retail
Others

Use cases

Kennel
Pet Grooming

RunLoyal's key features

Most critical features, based on insights from RunLoyal users:

Online booking
Client portal
Client management
Reminders
Pet grooming
Electronic payments
Employee management

All RunLoyal features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
Animal database
API
Appointment management
Appointment scheduling
Automated scheduling
Automatic backup
Availability management
Barcode/Ticket scanning
Billing & invoicing
Booking management
Calendar management
Calendar sync
Client management
Client portal
Commission management
Confirmations/Reminders
Credit card management
Credit card processing
Customer accounts
Customer database
Customer history
Customer management
Customer service management
Customizable branding
Customizable templates
Customization
Discount management
Document storage
Drag & drop
Electronic forms
Electronic payments
Electronic signature
Email alerts
Email marketing
Email reminders
Employee management
Employee time clock
Event calendar
Facility scheduling
Inventory management
Invoice management
Loyalty program
Mobile access
Mobile grooming
Multi-Location
Multiple user accounts
Onboarding
Online booking
Payment processing
Personalization
Pet birthday tracking
Pet grooming
Photo Management
Point of sale (pos)
Real-Time reporting
Receipt management
Records management
Recurring appointments
Recurring tasks
Reminders
Reporting/Analytics
Reporting & statistics
Reputation management
Sales reports
Scheduling
Search/Filter
Service catalog
SMS messaging
SMS reminders
Social media integration
Staff management
Task management
Task scheduling
Third-Party integrations
User management
Vaccine management
Wait list management

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RunLoyal pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Jog

99

Per month

Features included:

  • Branded App
  • Up to 500 appointments a month
  • 1 Staff App License
  • Unlimited amount of staff members
  • Appointment Reminders
  • Direct Messaging in App

Run

199

Per month

Features included:

  • Branded App
  • Up to 1,000 appointments per month
  • 3 Staff App licenses
  • vaccination reminders/uploads
  • Unlimited amount of staff members
  • Direct Messaging in App
  • Appointment Reminders
  • Web booking
  • Peak Pricing Options

Sprint

249

Per month

Features included:

  • Branded App
  • Unlimited amount of staff members
  • Up to 2,000 Appointments per month
  • 5 Staff App Licenses
  • Appointment Reminders
  • Direct Messaging in App
  • vaccination reminders/uploads
  • Web booking
  • Peak Pricing Options
  • Tagging

Enterprise

299

Per month

Contact vendor for more details

User opinions about RunLoyal price and value

Value for money rating:

To see what individual users think of RunLoyal's price and value, check out the review snippets below.

“One of the best parts of signing up to use this software is the customer service is way above what someone would expect.”
TS

Tim S.

Owner

“However, our understanding is there will be a staff app interface soon.”
KK

Kevin K.

Ceo

RunLoyal integrations (2)

RunLoyal support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
FAQs/Forum

Training options

Live Online
Webinars
Documentation
Videos

RunLoyal FAQs

Q. Who are the typical users of RunLoyal?

RunLoyal has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises

These products have better value for money


Q. Does RunLoyal support mobile devices?

RunLoyal supports the following devices:
iPhone, Android, iPad


Q. What level of support does RunLoyal offer?

RunLoyal offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum

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