Sideline Pricing, Features, Reviews & Comparison of Alternatives

Sideline

2 Numbers. 1 Phone.

3.7/5 (46 reviews)

Sideline overview

What is Sideline?

Sideline is a mobile app that can add a 2nd number to any smartphone--making it the easiest way for professionals to separate work and personal communication on one device.

Powering millions of phone numbers, Sideline is one of the fastest-growing communication apps dedicated to helping small business owners succeed.
www.sideline.com

Pricing

Starting from
$9.99/month
Pricing options
Subscription
Free trial
 
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English, Arabic, Chinese (Simplified), Chinese (Traditional), Danish and 16 other languages, Dutch, Finnish, French, German, Hebrew, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai
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Sideline user reviews

Value for money
Features
Ease of use
Customer support
  3.8
  3.7
  3.9
  3.4
Scott Rosenblum

Second number heaven

Used daily for 1-2 years
Reviewed 2019-12-23
Review Source: Capterra

Overall, it is a reliable way to add a second line to your cell phone that you can easily use for business purposes. This is especially true if you only need one.

Pros
I like Sideline because it was easy to set up. Most importantly, I don't miss calls that come inbound and it has good texting features. Also they just added a new feature that allows users to send and receive texts from their desktop/laptop. A nice time saver for longer messages.

Cons
Wish the price was a little bit cheaper per month, maybe by like $3-5.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Angela Paez

Great tool for collectors

Used daily for 2+ years
Reviewed 2020-04-09
Review Source: Capterra

It provides another option to reach those customers that already have your phone number blocked. Get more ways of communicating with difficult customers. Less expensive than a regular cellphone line.

Pros
It gives you the ability to have an extra phone number to use while collections. It has all the capabilities as any other phone number, text mssgs, voice mssgs.

Cons
The increased the cost of the subscription. Other than that the product is great and offers great features for the price.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Braden Trimpe

An OK Cheap Start

Used daily for 6-12 months
Reviewed 2017-02-09
Review Source: Capterra

I use Sideline as the main number for my business since we are fairly new and it makes more sense to use than purchase a second phone. I had my number go down for about 4 days though, which was terrible and more than irritated my customers. I also cannot say how much it cost us in potential clients. Their customer service took 4 days to get back to us. Even though they offer phone numbers they don't have one themselves and only work through an email. Call quality is pretty good, but you need to be right next to your phone because Sideline won't let the calls ring for very long. Overall it has worked pretty well for us and we haven't had a need to switch from it yet.

Pros
Free. Works pretty well. Call quality same as any phone. Offers texting and calls.

Cons
Must use regularly to maintain number. Terrible customer service. Had a few calls that were dropped or not properly connected. Numbers are HIGHLY prone to spam calls.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Angelina Monell, LMHC

A needed service but room for improved features

Used daily for 6-12 months
Reviewed 2018-02-27
Review Source: Capterra

Pros
Sideline allows me to separate business from personal calls. I can have automatic out of office and other messages sent when clients call or text. I do not have to increase my phone data package to utilize the app but do need to be within wifi or data to accept and send calls or text.

Cons
The app does not always keep contacts saved names. So I will receive phone calls from regular clients but all I see is their number which I do not memorize. This is a glitch that does get annoying. Luckily, all contact info is stored on my phone directory. Sometimes, texts messages do not go through but I do not receive an error message.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

Excellent Business Number

Used daily for 1-2 years
Reviewed 2020-02-12
Review Source: Capterra

I really like this platform and it allows me to know when a business call is coming in so that I can make an effort to answer every call. No more guessing whether it's work-related or not.

Pros
This software works so well no one knows I use it as a second number. I love the way you can use the settings to add a picture in conjunction with an automated reply when you can't answer the phone.

Cons
It's a dummy number and there are other platforms that can't use the number to send bulk texts, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sideline pricing

Starting from
$9.99/month
Pricing options
Subscription
Free trial
 
View Pricing Plans

New users can try Sideline 7-days for free.

After that, users choose between a yearly plan for $99 or $9.99/month. Sideline works on carrier networks, so if your already have unlimited calling and texting, you will on Sideline too.

Sideline features

API (241 other apps)
Activity Dashboard (146 other apps)
Automatic Notifications (114 other apps)
Call Monitoring (100 other apps)
Call Recording (151 other apps)
Call Routing (113 other apps)
Call Transfer (102 other apps)
Caller ID (93 other apps)
Chat (140 other apps)
Collaboration Tools (86 other apps)
Communication Management (113 other apps)
Conferencing (107 other apps)
Contact Management (99 other apps)
Customizable Branding (89 other apps)
Instant Messaging (116 other apps)
Real Time Reporting (89 other apps)
Reporting & Statistics (154 other apps)
Third Party Integration (181 other apps)
Video Conferencing (106 other apps)
Voice Mail (92 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Sideline

Key features of Sideline

  • 2 Numbers. 1 Phone.
  • Auto-Reply
  • Business Texting
  • Caller ID
  • Custom Phone Number
  • Group Messaging
  • Local Phone Number
  • Number Porting
  • Picture Messaging
  • SMS Texting
  • Team Number
  • Unlimited Texting
  • Voicemail
  • Voicemail to Text
View All Features

Benefits

• Organize your communication with a dedicated work number on the smartphone you already have.
• Stop using your personal number for work, paying for a complicated landline, or carrying two phones.
• Look more professional with a local or customized phone number, separate voicemail, and more.
• Streamline client and customer interactions with the ease and simplicity of texting.
• Send an automated text anytime a call goes unanswered so you never miss an opportunity.
• Collaborate as a team by sharing your business number with multiple devices.