Sideline Pricing, Features, Reviews & Comparison of Alternatives

Sideline Reviews

Sideline

Add a 2nd number to your smartphone

3.67/5 (6 reviews)

Sideline is an iOS and Android app that adds a free work number to your smartphone. Just download the app, select your area code, and you'll have two phone numbers. With Sideline, your business and personal communication stay separated, but together on one device.

Instead of relying on VoIP or data connections, Sideline uses your existing carrier network and minutes. This gives you the same reliability as your regular number and splits the minutes you already have. For the majority of U.S. mobile customers, calling minutes are unlimited so Sideline calls won't cost extra.

Your Sideline number works just like regular phone number. You can call, text, send pictures and record a custom voicemail. Separate caller ID, notifications, and ringtones make it clear when someone is contacting your Sideliner number.
www.sideline.com

Sideline Reviews (6)

Latest reviews

 Really great small business phone number services

Im a small business and always on the go. I wanted a way to seperate business calls from personal and this is a great way to do it. I get a separate phone number that rings to my cell phone and the graphics on the home screen tell me its a business call. Its been awesome so far.

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Reviewed 22nd of February by Whitney Ashton-Swanson

 

 Would recommend!

10/10 would recommend sideline to any of my friends or employees wishing to better their business software.

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Reviewed 13th of February by Jake Kelley

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Sideline Screenshots (6)

Sideline screenshot: Android 1080x1920_01Sideline screenshot: Android 1080x1920_02Sideline screenshot: Android 1080x1920_03Sideline screenshot: Android 1080x1920_04Sideline screenshot: Android 1080x1920_05Sideline screenshot: Android 1080x1920_06

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, iPhone-iPad, iPhone, Linux, Web-based, Mobile Web App
Supported Countries
United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support

Sideline Pricing

Starting from: $2.99/month
Pricing model: Freemium

Sideline is free to use for as long as it's needed.

Additional bells and whistles are available for individuals or businesses who need them. Starting at $2.99 per month.

Competitors Pricing

ManageEngine ADSelfService Plus

Starting from: $595.00/year
Pricing model: Freemium, One-time License, Subscription
Free Trial: Available (No Credit Card required)

Appy Pie

Starting from: $7.00/month
Pricing model: Subscription

Jamf Now

Starting from: $2.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Users who visited Sideline also visited

Benefits

Sideline is the simplest business phone solution on the market. You can have a designated work number, without needing a work phone. All you need is an app on the smartphone you already have in your pocket.

You can stop using your personal number for work.

You don't need to pay for a complicated landline.

You no longer have to carry two devices to have two numbers.

You get to keep your personal number private.

You can keep work and personal communication together on one device, but separate in every other way.

Alternatives to Sideline

Whitney Ashton-Swanson

Really great small business phone number services

22/02/2017

Im a small business and always on the go. I wanted a way to seperate business calls from personal and this is a great way to do it. I get a separate phone number that rings to my cell phone and the graphics on the home screen tell me its a business call. Its been awesome so far.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jake Kelley

Would recommend!

13/02/2017

10/10 would recommend sideline to any of my friends or employees wishing to better their business software.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Braden Trimpe

An OK Cheap Start

09/02/2017

I use Sideline as the main number for my business since we are fairly new and it makes more sense to use than purchase a second phone. I had my number go down for about 4 days though, which was terrible and more than irritated my customers. I also cannot say how much it cost us in potential clients. Their customer service took 4 days to get back to us. Even though they offer phone numbers they don't have one themselves and only work through an email. Call quality is pretty good, but you need to be right next to your phone because Sideline won't let the calls ring for very long. Overall it has worked pretty well for us and we haven't had a need to switch from it yet.

Pros

Free. Works pretty well. Call quality same as any phone. Offers texting and calls.

Cons

Must use regularly to maintain number. Terrible customer service. Had a few calls that were dropped or not properly connected. Numbers are HIGHLY prone to spam calls.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10

Recommendations to others considering Sideline

Use if money is an issue, or don't need the number for forever.

Source: Capterra
Helpful?   Yes   No
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Samantha  Veaz

Great for side business

08/01/2017

Considering this product is free, it has great features. I use it to run my part-time business, that doesn't warrant another line.

Pros

Cheap and easy to use.

Cons

Calls and texts don't always come/go through. Slightly unreliable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Nivek Cook

Great Second Number

07/11/2016

I use Sideline on my personal cell phone in order to have two numbers on one phone. This allows me to accept calls on my second number for the non-profit organization I am a part of. This keeps my personal life and work life separated and makes it easy to identify who is calling me. This saves me from having to carry two phones with me at all times.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
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W. Shawn Welty

Verified Reviewer

Not close to even being "professional" grade

05/07/2016

I am currently involved in several different businesses and need separate phone lines for each in order to text or call clients. However, I do not want to have separate phones. Sideline does not allow for the use of a fully individuated phone number (e.g., calling out from the same number as calling in), especially when a competitor app is installed. If you are looking for communication and confidence in the use of an app that allows you to separate personal from professional securely, and thus allow clients not to access your private information, this may not be the app for you. Instead, you may have to use Caller ID block in order to "rectify this scenario" which opens a whole host of other communication issues with clients (some don't answer blocked calls, some automatically reject blocked calls, etc.) Customer service appears to take a lackadaisical approach, stating they know this is a known issue, and it is "common", but is not aware of plans to fix the common, known issue. I have used customer service on two different occasions and been informed on both occasions by separate customer service representatives that the system had a glitch that did not allow them to see my trouble ticket. When I was not a customer, I had inquired about the actual service through the same ticket system and been in contact with yet another representative multiple times within a 24 hour period.

Pros

The app is a free app with the potential to be really good if programmed correctly.

Cons

Customer service doesn't appear to respond in a timely fashion. Also, having a ticket management system that closes out a ticket after 3 days of inactivity without responding in said time is counterintuitive and frustrating to the user. The app does not use a distinct dialer like Line2 or even Google Voice. The app does not allow for the use of multiple lines coming in (even in the paid version). I am assuming this is for security purposes, but in some cases multiple lines are necessary.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering Sideline

Use another app if you don't want to block your outgoing caller ID every time you make a professional call.

Source: GetApp
1 of 2 people found this review helpful
Helpful?   Yes   No
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