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Sideline Pricing, Features, Reviews and Alternatives

Sideline product overview

Price starts from

$

9.99

/momonth
Per User

What is Sideline?

Sideline helps you streamline your mobile life. Separate your contacts, organize your communication, and put your phone to work with powerful texting tools.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat
24/7 (Live rep)

Training options

Not Offered

Sideline pricing information

Value for money

3.9

/5

56

Price starts from

$

9.99

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Sideline features

Functionality

3.9

/5

56
Total Features13 5 categories

Most valued features by users

Contact Management
Mobile Access
Call Recording
Call Routing
Call Monitoring
VoIP Connection
Knowledge Base Management
Call Logging

Functionality contenders

Sideline users reviews

Overall rating

3.9

/5

56

Positive reviews

70%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.83/10
Rating distribution

5

4

3

2

1

29

10

6

2

9

Pros
I love that Sideline works just like my regular cell phone number. It's easy to use and you can text too, which is a plus.

CB

Christine B.

I wanted to love this app, I even paid $10 for it after doing research on second lines for my phone, so I didn't have to carry a second phone around for work. That's what I liked about it.

JR

Jen R.

I get a separate phone number that rings to my cell phone and the graphics on the home screen tell me its a business call. Its been awesome so far.

WA

Whitney A.

Cons
The telemarketing calls that a business owner gets on a daily basis are insane. When using Sideline, as far as I've been able to tell, there is no way to block aggravating numbers.

Jeff W.

It can be highly misused/abused by others who continuously create new phone numbers to harass others that have blocked them.

KT

Kenneth T.

Worst customer service I have ever found. Cannot contact anyone via phone and no response via email.

DA

David A.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Second number heaven

Reviewed 2 years ago

Overall, it is a reliable way to add a second line to your cell phone that you can easily use for business purposes. This is especially true if you only need one.

Pros

I like Sideline because it was easy to set up. Most importantly, I don't miss calls that come inbound and it has good texting features. Also they just added a new feature that allows users to send and receive texts from their desktop/laptop. A nice time saver for longer messages.

Cons

Wish the price was a little bit cheaper per month, maybe by like $3-5.

Vendor response

Thank you so much for sharing!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great service to ditch the landline

Reviewed 3 months ago

Great product that does exactly what it says it will. I also love the voice to text options, the ability to text from it. The ability to set multiple away messages and switch them easily is also quite useful.

Pros

I was able to stop using a landline and add it to my cell phone. I have my office phone with me at all times now and can manage when it is answered and set to away etc. Along with being 1/8th the price of the landline I can also text directly with people instead of using my personal number or a service.

Cons

There really haven't been any con's to the software. I think I have had a total of 3 calls that were of unacceptable quality in more than 3 years of use, and I cannot even guarantee that the poor quality of the call was because of sideline.

Vendor response

Hey Ross, Thank you for leaving such a detailed recounting of your experience using Sidelinewe truly appreciate the feedback and are very happy to hear how well everything has worked for you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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An OK Cheap Start

Reviewed 5 years ago

I use Sideline as the main number for my business since we are fairly new and it makes more sense to use than purchase a second phone. I had my number go down for about 4 days though, which was terrible and more than irritated my customers. I also cannot say how much it cost us in potential clients. Their customer service took 4 days to get back to us. Even though they offer phone numbers they don't have one themselves and only work through an email. Call quality is pretty good, but you need to be right next to your phone because Sideline won't let the calls ring for very long. Overall it has worked pretty well for us and we haven't had a need to switch from it yet.

Pros

Free. Works pretty well. Call quality same as any phone. Offers texting and calls.

Cons

Must use regularly to maintain number. Terrible customer service. Had a few calls that were dropped or not properly connected. Numbers are HIGHLY prone to spam calls.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great tool for collectors

Reviewed 2 years ago

It provides another option to reach those customers that already have your phone number blocked. Get more ways of communicating with difficult customers. Less expensive than a regular cellphone line.

Pros

It gives you the ability to have an extra phone number to use while collections. It has all the capabilities as any other phone number, text mssgs, voice mssgs.

Cons

The increased the cost of the subscription. Other than that the product is great and offers great features for the price.

Vendor response

Thanks for sharing your feedback, Angela. We appreciate your honest review. Feel free to reach out if you ever need help with the app!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Coaching Staff Support

Reviewed 3 months ago
Pros

It allows our coaching staff to have a single contact # that they can call or more importantly text. This will reach our entire department at once and we are able to support

Cons

None for our needs. We may have a simple use of the product but it works exactly to what we need

Vendor response

Thanks for taking the time to share how you and your team use Sideline, Brad! We're so happy to hear it's working exactly the way you need it.

Sideline FAQs and common questions

Sideline has the following pricing plans:
Starting from: $9.99/month
Pricing model: Subscription
Free Trial: Available


Sideline has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Sideline supports the following languages:
Finnish, Danish, Italian, Korean, Indonesian, Norwegian (Bokmal), French, Spanish, Portuguese, Japanese, Hebrew, Russian, Swedish, Thai, German, Chinese (Simplified), Arabic, Polish, Dutch, English, Chinese (Traditional)


Sideline supports the following devices:
Android, iPhone


No, Sideline does not have an API available.


Sideline offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)

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