Sideline Pricing, Features, Reviews and Alternatives

I like Sideline because it was easy to set up. Most importantly, I don't miss calls that come inbound and it has good texting features. Also they just added a new feature that allows users to send and receive texts from their desktop/laptop. A nice time saver for longer messages.

Wish the price was a little bit cheaper per month, maybe by like $3-5.

Thank you so much for sharing!

I was able to stop using a landline and add it to my cell phone. I have my office phone with me at all times now and can manage when it is answered and set to away etc. Along with being 1/8th the price of the landline I can also text directly with people instead of using my personal number or a service.

There really haven't been any con's to the software. I think I have had a total of 3 calls that were of unacceptable quality in more than 3 years of use, and I cannot even guarantee that the poor quality of the call was because of sideline.

Hey Ross, Thank you for leaving such a detailed recounting of your experience using Sidelinewe truly appreciate the feedback and are very happy to hear how well everything has worked for you!

When it works it's ok. But there are ongoing glitches about every 6 months. See below!

I have had sideline for 3 to 4 years. In the past there were some minor glitches but they were fixed pretty quick.. But right now, there is a major problem - Sideline signed me out of my app. I didn't know it, I received no notice of it. I've now missed 7 business phone calls over the past 5 days. I've also worked with Sideline for 5 days to try to resolve this issue. They seem unable to find a way for me to log in to my account. They keep telling me it's resolved&to dign in. But on my phone it is not resolved . It is a friggin mess right now and I am getting more upset by the day. If Sideline can't fix a Sideline issue than what good are they

It gives you the ability to have an extra phone number to use while collections. It has all the capabilities as any other phone number, text mssgs, voice mssgs.

The increased the cost of the subscription. Other than that the product is great and offers great features for the price.

Thanks for sharing your feedback, Angela. We appreciate your honest review. Feel free to reach out if you ever need help with the app!

Once you have everything set up, the app pilots itself. It's pretty easy to use

Customer service is awful. There is no one to talk to personally, ever. If something goes wrong, it will stay wrong, for hours or days while they take their time to respond to your email for help. If you need to make a change in the app, it will not auto install. You will have to delete the app and log back in. No, I'm not joking. For every change. It's literally archaic. Good luck.