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Sideline Alternatives

How do Sideline alternatives compare?

GoToConnect and Dialpad stand out as its top competitors based on similarity, popularity and user reviews. When comparing Sideline to its top 100 alternatives, LiveAgent has the highest rating, with Appy Pie as the runner-up, and Sideline ranking 70th place. Appy Pie has the most reviews with a total of 1,020, while Sideline has 48. Users say LiveAgent tops the list for value for money followed by Appy Pie, while Sideline comes in 67th. Users also say Appy Pie and LiveAgent are the easiest to use, while Sideline takes 63rd place.

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Top 100 Alternatives & Competitors to Sideline

GoToConnect

4.5
(573)

The first-ever truly unified voice and video solution.

Features

Total

12

91

13

features in common

12

features in common

GoToConnect's unique features

  • Custom Greetings/Messages

  • IVR / Voice Recognition

  • On-Demand Recording

  • Screen Sharing

Sideline's unique feature

  • Telemarketing Management

Starting from

$19.95/month

Value for money

4.5

0.8

3.7

What users say about GoToConnect's value for money

Its a good service for the price. I like the phone they provided.

HF

Harvey F.

The pricing of the service is better than what we came from.

William V.

Dialpad

4.3
(411)

Cloud communications system for enterprises

Features

Total

11

82

13

features in common

11

features in common

Dialpad's unique features

  • Online Forums

  • Multiple Parties

  • AI/Machine Learning

  • Call Scripting

Sideline's unique features

  • Telemarketing Management

  • Help Desk Management

Starting from

$15

Value for money

4.4

0.7

3.7

What users say about Dialpad's value for money

The handoff between devices works very well. The call quality is excellent and the price is perfect for all the features that are included.

Nik K.

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

RingCentral Office

4.2
(878)

RingCentral Office - All-inclusive business phone system

Features

Total

13

59

13

features in common

13

features in common

RingCentral Office's unique features

  • Alerts/Notifications

  • Voicemail Transcription

  • CRM

  • Recording

Sideline's unique features

  • No unique features

Value for money

4.0

0.3

3.7

What users say about RingCentral Office's value for money

This is great phone solution company, competitively priced, industry leading ease of use for its customers, and very responsive and helpful support.

AT

Alec T.

This time around we got a price reduction, app was completely redone and is great, and support has been significantly improved.

MS

Motti S.

BroadVoice Cloud PBX

4.5
(17)

Broadvoice b-Hive Cloud Communications for SMBs

Features

Total

12

80

13

features in common

12

features in common

BroadVoice Cloud PBX's unique features

  • Auto-Responders

  • Alerts/Notifications

  • Reporting/Analytics

  • Computer Telephony Integration

Sideline's unique feature

  • Telemarketing Management

Starting from

$17.95/month

Value for money

4.0

0.3

3.7

What users say about BroadVoice Cloud PBX's value for money

I feel so strongly about how Broadvoice has helped my office become more efficient (and saved me a ton of money) that I just really enjoy spreading the word about how great this company is.

JW

Jason W.

The price is great and all the features work great. It has everything we needed for a business.

DS

Derrick S.

ChaseData CCaaS

4.8
(134)

Cloud-based call center solution for SMBs

Features

Total

11

97

13

features in common

11

features in common

ChaseData CCaaS's unique features

  • Productivity Analysis

  • Answering Machine Detection

  • Real Time Data

  • Alerts/Notifications

Sideline's unique features

  • Employee Directory

  • Mobile Access

Value for money

4.7

1.0

3.7

What users say about ChaseData CCaaS's value for money

Simplicity, ease of use and low cost is what I like best about Chase Data. I have a lot on my plate as a an owner of a construction company.

ME

Matthew E.

Think about what is the most important thing for your business. Is it reliability, simplicity, customer service or cost of service.

JJ

Jenna J.

Ooma Office

4.5
(108)

All-in-one VoIP solution for businesses of all sizes.

Features

Total

9

31

13

features in common

9

features in common

Ooma Office's unique features

  • Call Disposition

  • Unified Communications

  • Call Conferencing

  • Voicemail Transcription

Sideline's unique features

  • Knowledge Base Management

  • Telemarketing Management

  • VoIP Connection

  • Help Desk Management

Starting from

$19.95/month

Value for money

4.6

0.9

3.7

What users say about Ooma Office's value for money

It was inexpensive and offered features like voicemail being sent as an email to the appropriate party. That was most attractive.

DR

Diane R.

The phones were amazing as they were plug and play ready. Each line has its own fax capability which was added for a small price.

AK

Alex K.

Zadarma

3.6
(34)

Business phone system for companies of all sizes

Features

Total

12

52

13

features in common

12

features in common

Zadarma's unique features

  • Workflow Management

  • Predictive Dialer

  • Calendar/Reminder System

  • Website Integration

Sideline's unique feature

  • Telemarketing Management

Starting from

$5/month

Value for money

3.7
3.7

What users say about Zadarma's value for money

The price does not depend on the number of users, we are expanding rapidly and appreciate that we do not have to pay extra for each new employee.

Sergiy V.

Then you discover they have totally stupid pricing based on 10 countries that are totally unrelated and illogic. Calls from any other major coutry is extremely expensive.

PR

Pierre R.

CloudTalk

4.6
(202)

Cloud-based call center software for sales and support teams

Features

Total

13

140

13

features in common

13

features in common

CloudTalk's unique features

  • Outbound Call Center

  • Call Queues

  • Fax Management

  • Campaign Analytics

Sideline's unique features

  • No unique features

Starting from

$20/month

Value for money

4.4

0.7

3.7

What users say about CloudTalk's value for money

Great experience overall. Having used other call providers, I can confidently say Cloudtalk brings the best value for your money.

Julius T.

Onboarding team was eager to help. Also the flexible models lets us manage our pricing per agent so we can add/remove seats as we want.

SK

Shaheryar K.

Freshcaller

3.8
(24)

Modern Phone System for customer support & sales

Features

Total

11

65

13

features in common

11

features in common

Freshcaller's unique features

  • Activity Tracking

  • Unified Communications

  • Caller Profiles

  • Dashboard

Sideline's unique features

  • Employee Directory

  • Telemarketing Management

Starting from

$15/month

Value for money

3.7
3.7

What users say about Freshcaller's value for money

It's really easy to get going for very low cost. We started off by installing the app on a cheap smartphone and were quickly able to receive calls on it (without cell service, just over WiFi!).

JW

Jax W.

I am very undecided whether to buy it also because I would need many licenses and the costs go up.

NA

Nicola A.

Aline

5.0
(2)

Cloud-based VoIP phone system

Features

Total

12

51

13

features in common

12

features in common

Aline's unique features

  • Reporting/Analytics

  • Unified Communications

  • Call Screening

  • Voice Mail

Sideline's unique feature

  • Help Desk Management

Ring4

4.5
(15)

Second phone number app for texting and calling

Features

Total

9

46

13

features in common

9

features in common

Ring4's unique features

  • Call Conferencing

  • SIP Trunking

  • Unified Communications

  • Archiving & Retention

Sideline's unique features

  • Call Center Management

  • Telemarketing Management

  • Knowledge Base Management

  • Help Desk Management

Starting from

$9.99/month

Value for money

4.5

0.8

3.7

What users say about Ring4's value for money

A cost effective alternative to buying another SIM when working across two countries. Able to take calls when I am in either country.

MR

Mark R.

This software has an easy set up, links all your existing contacts, and allows you to talk/text without having to pay your phone company a bunch of money.

RH

Rochae H.

Axiom

(0)

Axiom - Cloud-Based Contact Center Platform

Features

Total

12

72

13

features in common

12

features in common

Axiom's unique features

  • Call Scripting

  • API

  • Call Screening

  • Voice Mail

Sideline's unique feature

  • Knowledge Base Management

Intulse

4.6
(93)

VoIP business phone system for organizations of all sizes

Features

Total

13

59

13

features in common

13

features in common

Intulse's unique features

  • Office Directory

  • Real Time Monitoring

  • Chat/Messaging

  • Drag & Drop

Sideline's unique features

  • No unique features

Starting from

$50/month

Value for money

4.8

1.1

3.7

What users say about Intulse's value for money

But they were by far the most flexible and competitively priced for more value than I had anticipated. Frequent update and new features is another great pro to this company.

LE

Lauren E.

Intulse has allowed us to decrease our costs while improving our user and customer experience.

JR

John R.

VirtualPBX

4.8
(22)

Trusted VoIP for any office, anywhere.

Features

Total

11

68

13

features in common

11

features in common

VirtualPBX's unique features

  • Multiple Parties

  • On-Demand Recording

  • Voicemail Transcription

  • Hotkeys

Sideline's unique features

  • Telemarketing Management

  • Help Desk Management

Starting from

$14.99/month

Value for money

4.8

1.1

3.7

What users say about VirtualPBX's value for money

Overall I’ve been very happy with the service and it’s a inexpensive alternative to answering services.

JO

Jason O.

The price cannot be beat. I am happy with the service and customer service.

MS

Marc S.

Aircall

4.3
(223)

Phone system for support and sales teams

Features

Total

10

102

13

features in common

10

features in common

Aircall's unique features

  • Auto-Responders

  • File Transfer

  • Tagging

  • Call Queues

Sideline's unique features

  • Telemarketing Management

  • Knowledge Base Management

  • Employee Directory

Starting from

$30/month

Value for money

4.1

0.4

3.7

What users say about Aircall's value for money

It is a very good bargain for the money and I highly recommend it to everyone who need this kind of service.

HA

Hristo A.

Easy to use, great pricing as well get a real value for money. The customer support is also very responsive and quick to solve any issues.

JB

Jonathon B.

Bitrix24

4.0
(463)

100% free CRM, collaboration and communication tool suite

Features

Total

13

356

13

features in common

13

features in common

Bitrix24's unique features

  • Multi-Campaign

  • Goal Management

  • Agenda Management

  • Online Booking Tools

Sideline's unique features

  • No unique features

Starting from

$24/month

Value for money

4.1

0.4

3.7

What users say about Bitrix24's value for money

As a CRM, cloud for documentation and message it works great and is at a very nice price.

Evelyn S.

The pricing for smaller teams is affordable. Also has self hosted version with ability to integrate more functionality.

JP

James P.

InfoFlo

4.5
(82)

All-in-One CRM Software Solution

Features

Total

13

126

13

features in common

13

features in common

InfoFlo's unique features

  • Phone Key Input

  • Influence Tracking

  • Reminders

  • By-Extension Reporting

Sideline's unique features

  • No unique features

Value for money

4.6

0.9

3.7

What users say about InfoFlo's value for money

The product represents great value (features and benefits, and ease of use relative to cost).

JB

Jim B.

All emails and documents it makes us look like we have all the info...Because we do. Price----absolutely most for the money.

jS

jim S.

Features

Total

10

46

13

features in common

10

features in common

Phone.com's unique features

  • Private Chat

  • Call Scheduling

  • Recording

  • Audio Calls

Sideline's unique features

  • Help Desk Management

  • Knowledge Base Management

  • Telemarketing Management

Value for money

3.8

0.1

3.7

What users say about Phone.com's value for money

IP phone system for on-the-go small business owners - great features that can make you look like a full-fledged company. Prices are competitive, too.

CB

Craig B.

So let this review be your warning. The low price comes with a massive.

SH

Scott H.

VoIPstudio

4.6
(26)

VoIPstudio: the no-hassle VoIP phone service for business

Features

Total

10

70

13

features in common

10

features in common

VoIPstudio's unique features

  • Real Time Data

  • Two-Way Audio & Video

  • Contact Database

  • Inbound Call Center

Sideline's unique features

  • Telemarketing Management

  • Help Desk Management

  • Employee Directory

Starting from

$4.99/month

Value for money

4.8

1.1

3.7

What users say about VoIPstudio's value for money

Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money.

AK

Amy K.

Calling a mobile phone is expensive, but now, if they have access to wifi, it's free. We have saved a lot of money.

AR

Anonymous Reviewer

Kixie PowerCall

4.8
(151)

Ultra-reliable, easily-automated calling & texting for sales

Features

Total

8

74

13

features in common

8

features in common

Kixie PowerCall's unique features

  • Archiving & Retention

  • Inbound Call Center

  • SMS Messaging

  • Progressive Dialer

Sideline's unique features

  • Mobile Access

  • Telemarketing Management

  • Employee Directory

  • Knowledge Base Management

Starting from

$29/month

Value for money

4.7

1.0

3.7

What users say about Kixie PowerCall's value for money

Overall great phone solutions, cutting edge API/Integration, very helpful and caring customer support, and all around fair price for what you get.

AT

Alec T.

Very excited about this company and can see the value with how much money it can save our company.

MS

Margie S.

Spoke Phone

4.7
(42)

Turn mobile phones into a cloud business phone system / PBX.

Features

Total

11

46

13

features in common

11

features in common

Spoke Phone's unique features

  • Multiple Scripts

  • Availability Indicator

  • Multiple Parties

  • Availability Management

Sideline's unique features

  • Telemarketing Management

  • Help Desk Management

Starting from

$99/month

Value for money

4.7

1.0

3.7

What users say about Spoke Phone's value for money

Spoke Phone have been great. The customer service is excellent and the price is fantastic, especially if you make lots of calls.

SD

Stacey D.

We are really impressed with such a wonderful way to run call management in a very flexible way with very reasonable costs.

AE

ALAN E.

Talkroute

4.4
(14)

Virtual phone system for communicating with customers

Features

Total

8

36

13

features in common

8

features in common

Talkroute's unique features

  • IVR / Voice Recognition

  • Data Import/Export

  • Third Party Integrations

  • Call Reporting

Sideline's unique features

  • Call Center Management

  • Telemarketing Management

  • Employee Directory

  • Contact Management

Starting from

$19/month

Value for money

3.9

0.2

3.7

What users say about Talkroute's value for money

If our phones go down we don’t make money, we don’t have time to call/email support 2-3 times per week. If you need reliable phone service then avoid talkroute at all costs.

SW

Scott W.

40 bucks a month is a bit steep for me to pay. When clones come out with lower prices I might have to jump ship.

mg

mike g.

TalkChief

5.0
(5)

Business phone system for your modern business needs

Features

Total

11

105

13

features in common

11

features in common

TalkChief's unique features

  • Activity Dashboard

  • Conferencing

  • Scheduled Recording

  • Role-Based Permissions

Sideline's unique features

  • Telemarketing Management

  • Help Desk Management

FusionWorks Business Phone Services

4.0
(2)

Mobile-Friendly, Hosted Business Phone Service

Features

Total

4

25

13

features in common

4

features in common

FusionWorks Business Phone Services' unique features

  • Automatic Call Distribution

  • Real Time Reporting

  • Predictive Dialer

  • Computer Telephony Integration

Sideline's unique features

  • VoIP Connection

  • VoIP

  • Employee Directory

  • Mobile Access

3CX

4.5
(233)

3CX communications system. Web & mobile apps (Android, iOS)

Features

Total

9

79

13

features in common

9

features in common

3CX's unique features

  • Caller Profiles

  • Manual Dialer

  • Fax Management

  • Reporting/Analytics

Sideline's unique features

  • Knowledge Base Management

  • VoIP

  • VoIP Connection

  • Telemarketing Management

Starting from

350

Value for money

4.3

0.6

3.7

What users say about 3CX's value for money

It was inexpensive, there are local experts, easy to setup, and their new features continue to improve an already great platform.

AR

Anonymous Reviewer

The price can be FREE if you are a small office. Still, even for a larger organization the pricing is extremely affordable.

sf

shlomo f.

OnSIP

4.7
(7)

Cloud-based softphone and voicemail platform

Features

Total

8

53

13

features in common

8

features in common

OnSIP's unique features

  • Secure Login

  • Contact Database

  • Spam Blocker

  • Performance Metrics

Sideline's unique features

  • Knowledge Base Management

  • Telemarketing Management

  • VoIP

  • VoIP Connection

SureTel

5.0
(2)

Business VoIP service

Features

Total

8

52

13

features in common

8

features in common

SureTel's unique features

  • Reporting/Analytics

  • Phone Key Input

  • Summary Reports

  • Voice Mail

Sideline's unique features

  • Knowledge Base Management

  • Telemarketing Management

  • VoIP

  • VoIP Connection

Yeastar Cloud PBX

5.0
(2)

Cloud PBX & unified communications platform for SMBs

Features

Total

9

68

13

features in common

9

features in common

Yeastar Cloud PBX's unique features

  • Data Storage Management

  • Contact Database

  • Activity Dashboard

  • Role-Based Permissions

Sideline's unique features

  • Help Desk Management

  • VoIP

  • VoIP Connection

  • Telemarketing Management

XCALLY

4.8
(82)

Omnichannel contact center management

Features

Total

9

69

13

features in common

9

features in common

XCALLY's unique features

  • Third Party Integrations

  • Real Time Data

  • Inbound Call Center

  • IVR / Voice Recognition

Sideline's unique features

  • Mobile Access

  • Employee Directory

  • Knowledge Base Management

  • Telemarketing Management

Value for money

4.7

1.0

3.7

What users say about XCALLY's value for money

I like it because it is very productive, its interface is good, is an easy to use software and the price is very good.

Fabricio G.

They have a built in integration into the CRM we use so there was no need for extra development. The Omni-channel product was more complete than the other companies we looked at and priced better.

LL

Loring L.

VoiceShot

4.8
(6)

Auto attendant cloud phone system

Features

Total

9

68

13

features in common

9

features in common

VoiceShot's unique features

  • Survey/Poll Management

  • Customizable Caller ID

  • Lead Management

  • IVR / Voice Recognition

Sideline's unique features

  • Help Desk Management

  • VoIP

  • Knowledge Base Management

  • Telemarketing Management

Channels

4.8
(36)

Power up your customer service

Features

Total

9

96

13

features in common

9

features in common

Channels' unique features

  • Phone Key Input

  • Callback Scheduling

  • Call List Management

  • Manual Dialer

Sideline's unique features

  • Help Desk Management

  • Employee Directory

  • Knowledge Base Management

  • Telemarketing Management

Value for money

4.9

1.2

3.7

What users say about Channels' value for money

Good app , excellent support team and good value for service with money. It needs sometime and will be easy to use.

EM

Eman M.

Great budget friendly app for telesales campaigns.

Tom D.

Genesys Cloud

4.2
(116)

Mobile optimized cloud call center with multichannel routing

Features

Total

12

131

13

features in common

12

features in common

Genesys Cloud's unique features

  • Multiple Parties

  • Manual Dialer

  • Remote Access/Control

  • Screen Sharing

Sideline's unique feature

  • Employee Directory

Starting from

$75/month

Value for money

3.9

0.2

3.7

What users say about Genesys Cloud's value for money

I like the ability to have so many features all in one solution. This allows us to operate with minimal 3rd party vendors and helps minimise costs.

my

mawj y.

It's an expensive product that struggles with concurrent licensing models and mixed license types.

Jonathan J.

Ytel

3.9
(25)

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Features

Total

10

102

13

features in common

10

features in common

Ytel's unique features

  • Lead Management

  • Outbound Reporting

  • Live Chat

  • Manual Dialer

Sideline's unique features

  • Help Desk Management

  • Knowledge Base Management

  • Employee Directory

Flowroute

4.0
(8)

Calling, SMS, MMS, and fax communication management system

Features

Total

2

18

13

features in common

2

features in common

Flowroute 's unique features

  • MMS

  • Call List Management

  • Call Disposition

  • Reporting/Analytics

Sideline's unique features

  • VoIP Connection

  • Help Desk Management

  • Telemarketing Management

  • Employee Directory

Call Center Studio

4.5
(37)

Cloud-based call center management software

Features

Total

11

91

13

features in common

11

features in common

Call Center Studio's unique features

  • Hotkeys

  • IT Asset Management

  • Call Screening

  • Alerts/Notifications

Sideline's unique features

  • Employee Directory

  • Mobile Access

Value for money

4.7

1.0

3.7

What users say about Call Center Studio's value for money

Easy to deploy with zero hardware cost. All of the system operates on Google Cloud Platform which offer great uptime.

SO

Saran O.

Value for money is good. It is easy however somebody needs to teach you first.

Gülsen G.

Bandwidth

4.6
(110)

Coding APIs for adding telephony, SMS & 911 calling to apps

Features

Total

7

34

13

features in common

7

features in common

Bandwidth's unique features

  • Computer Telephony Integration

  • Audio / Video Conferencing

  • Call Screening

  • Text to Speech

Sideline's unique features

  • Mobile Access

  • Help Desk Management

  • Telemarketing Management

  • Contact Management

Value for money

4.6

0.9

3.7

What users say about Bandwidth's value for money

Everything about customer relations is really good. Pricing and network coverage is really good.

Alexandre V.

Outstanding in every way from performance, to price, to service.

MH

Mark H.

PanTerra Networks

4.4
(16)

All-in-one simplifies communication & increases performance.

Features

Total

8

133

13

features in common

8

features in common

PanTerra Networks' unique features

  • Single Sign On

  • Prioritization

  • SSL Security

  • Real Time Reporting

Sideline's unique features

  • Call Center Management

  • Telemarketing Management

  • Employee Directory

  • Knowledge Base Management

Starting from

$9.95/month

Value for money

4.3

0.6

3.7

What users say about PanTerra Networks' value for money

Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.

NH

Nuur H.

Cloud storage option, increased accessibility, outstanding and easy mobile app, competitive pricing.

CJ

Carlos J.

MightyCall

3.7
(82)

Virtual Phone System for small businesses

Features

Total

9

55

13

features in common

9

features in common

MightyCall's unique features

  • Social Media Integration

  • IVR / Voice Recognition

  • Customer Database

  • Alerts/Notifications

Sideline's unique features

  • Help Desk Management

  • Employee Directory

  • Call Center Management

  • Telemarketing Management

Starting from

$29.99/month

Value for money

3.9

0.2

3.7

What users say about MightyCall's value for money

It made it super easy to find a toll free vanity number. The cost was better than other providers and their plans are for an unlimited amount of minutes.

Timothy B.

I wanted to it to work vs one of the big competitors but it has cost me business and wasted too much of my time.

JB

Jamie B.

Talkdesk

4.6
(667)

The world's leading cloud-based contact center software.

Features

Total

11

96

13

features in common

11

features in common

Talkdesk's unique features

  • Customer Activity Tracking

  • Monitoring

  • Real Time Data

  • Answering Machine Detection

Sideline's unique features

  • Employee Directory

  • Mobile Access

Value for money

4.5

0.8

3.7

What users say about Talkdesk's value for money

Talkdesk offered us the perfect solution where we received the value of each dolor we have invested. Talkdesk is simple and easy to use, great customer service and scalable platform.

Yazeed G.

Talkdesk has outstanding uptime, in fact I cannot think of a single outage in a year of using them. The cost is much less than we were paying, and their support is extraordinary.

MS

Mike S.

Convoso

4.7
(16)

Dial Smarter, Not Harder

Features

Total

6

80

13

features in common

6

features in common

Convoso's unique features

  • Lead Management

  • Blended Call Center

  • Learning Management

  • List Management