SMB - 2026 Pricing, Features, Reviews & Alternatives

SMB is an employee management platform that helps streamline human resources processes for small to medium-sized businesses within the UK. The HR solution aims to empower staff and helps ensure organizations keep track of time-sensitive employee information. Users are able to manage complicated holiday calculations, store and analyze employee data, and produce meaningful reports.

SMB enables businesses to consolidate all employee information in a single platform. Users can set permissions to control access to sensitive data such as salary history, work permits, disciplinary records, appraisals, and more. Intelligent absence management tools help coordinate holidays and sickness for various shift patterns. Employee self-service features allow employees to update personal information, request time off, set goals, request training, and more.

SMB’s daily automated notifications and alerts remind users of scheduled activity or events, such as the end of a new hire’s probation period or a colleague’s birthday, and helps eliminate HR oversights which can leave a negative impression. The platform enables users to manage the entire recruitment process and tracks details such as advertising spend or agency cost. Users can also seamlessly convert applicants into live employees.

Additional features include dynamic reporting, secure document storage, and robust permissions and controls. The SMB platform can be accessed anytime from any connected device including laptops, desktops, tablets, and smartphones.