App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Spruce
5
24
4
6
3
0
2
3
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Telemedicine solution for healthcare providers
Table of Contents
Is this product right for your business?
Find out with a
Spruce - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Spruce overview
What is Spruce?
Spruce is a cloud-based telemedicine platform designed to help healthcare professionals and clinics communicate with patients via text, video or audio communication. Key features include workflow automation, secure file sharing, rotation scheduling, call forwarding, electronic payments, analytics, and reporting.
The HIPAA-compliant solution, comes with a centralized inbox, which enables professionals to connect with both colleagues & patients, receive voicemails, manage patient requests, and send custom responses. Physicians can send invitation links to patients and track the user’s account setup processes by verifying information based on demographic data. Clinics can utilize an alternate business phone number for receiving patient's calls, texts, and voicemails, as well as send/receive electronic faxes on the unified platform. Physicians can collaborate with teams, share notes, and send customizable alerts.
Spruce allows practitioners to create and send clinical questionnaires to patients for intake, virtual care, and follow-ups. The platform also helps professionals to improve patient engagement and streamline communication using saved, scheduled and bulk messaging capabilities.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Integrations
Pricing
User Interface
Customer Support
Training and Learning Curve
Spruce’s user interface
Spruce pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.2
Customer support
4.0
Reviews sentiment
What do users say about Spruce?
Almost everything but notably the customer support.
Select to learn more
Who uses Spruce?
Based on 34 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Spruce's key features
Most critical features, based on insights from Spruce users:
All Spruce features
Features rating:
Spruce alternatives
Spruce
Starting from
24
Per month
Carepatron
Starting from
23
/user
Per month
Alleva
Starting from
No pricing info
EHRYourWay
Starting from
No pricing info
Spruce pricing
Value for money rating:
Starting from
24
Per month
Per Feature
User opinions about Spruce price and value
Value for money rating:
To see what individual users think of Spruce's price and value, check out the review snippets below.
Zoe D.
Administrative Assistant
Elizabeth O.
Lactation Consultant
Spruce integrations (1)
Integrations rated by users
We looked at 34 user reviews to identify which products are mentioned as Spruce integrations and how users feel about them.
Integration rating: 4.0 (1)
“Video and note completion”
“I use this on occasion for my virtual sessions but CarePatron ended up being just as easy”
ANGELICA W.
LPC
Other top integrations
Spruce support options
Typical customers
Platforms supported
Support options
Training options