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SureTel
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business VoIP service
Table of Contents
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SureTel - 2026 Pricing, Features, Reviews & Alternatives
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SureTel overview
What is SureTel?
SureTel is a cloud-based telephony solution, which helps businesses manage communication across teams & clients through Google integrations, call history, route timing, custom caller ID & more. It lets users record calls to store customer interactions in a unified database for future reference.
Key features of SureTel include call logging, mobile access, virtual call center, web conferencing, IVR/voice recognition, multiple scripts, hotkeys and ring groups. It offers purchase and rental options for VoIP phones to streamline business communication with prospects as well as customers. The application comes with an ordering tool to book new numbers or port existing ones, providing several functionalities for routing phone calls across multiple locations. SureTel comes with a module to include SMS services on business phone numbers to send/receive messages, facilitating more methods of interaction with clients.
SureTel’s inbound caller ID solution helps firms identify incoming calls to office phones using a nationwide database. It also facilitates integration with meeting applications to conduct web conferences with team members.
Starting price
per month
Alternatives
with better value for money
SureTel’s user interface
SureTel reviews
Overall rating
5.0
/5
2
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.5/10
5
4
3
2
1
2
0
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SureTel's features
Features rating:
SureTel alternatives
SureTel
Starting from
19.99
Per month
Bitrix24
Starting from
61
Per month
Ringover
Starting from
29
Per month
LiveAgent
Starting from
15
Per month
SureTel pricing
Value for money rating:
Starting from
19.99
Per month
Per Feature
User opinions about SureTel price and value
Value for money rating:
SureTel support options
Typical customers
Platforms supported
Support options
Training options
SureTel FAQs
SureTel has the following pricing plans:
Starting from: $19.99/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of SureTel?
SureTel has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does SureTel support?
SureTel supports the following languages:
English
Q. Does SureTel support mobile devices?
SureTel supports the following devices:
Android, iPad, iPhone
Q. Does SureTel offer an API?
Yes, SureTel has an API available for use.
Q. What level of support does SureTel offer?
SureTel offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep)