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eXsight Logo

eXsight

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Technology expense management & call accounting solutions

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eXsight Pricing, Features, Reviews and Alternatives

eXsight FAQs

Q. What type of pricing plans does eXsight offer?

eXsight has the following pricing plans:
Starting from: $100.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of eXsight?

eXsight has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does eXsight support?

eXsight supports the following languages:
English, Hebrew, Portuguese


Q. Does eXsight offer an API?

No, eXsight does not have an API available.


Q. What level of support does eXsight offer?

eXsight offers the following support options:
Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support

eXsight product overview

Price starts from

100

Per month

What is eXsight?

eXsight Call Accounting is a telecom expense management system that enables organizations to gain visibility and control over their unified communications expenses, assets, usage, services and security policies. The system is designed to empower companies, government entities, enterprises, and nonprofits of all sizes, across a variety of industries.

Key benefits of using eXsight

  • eXsight Call Accounting provides organizations of any size or industry with a single point of control over their entire unified communications environment.

  • eXsight Call Accounting users can gain 360-degrees of actionable visibility into their UC ecosystem from a single platform.

  • Companies can gain an accurate inventory of all unified communication assets, services, and users, and be aware of who is using them and where.

  • Vendor management features help centralize contact information to track issues, orders, disputes, dependencies, and more, by vendor.

  • eXsight Call Accounting helps map corporate policies into the platform's processes and workflows, ensuring compliance for the entire procure to pay lifecycle.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    24/7 (Live rep)
    FAQs/Forum
    Phone Support

    Training options

    Live Online
    In Person
    Webinars
    Documentation

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    Starting from

    100

    Per month

    Free plan
    Free trial
    Pricing range

    Starting from

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    No pricing info

    Free plan
    Free trial
    Pricing range
    Ease of use
    Value for money
    Customer support
    Ease of use
    Value for money
    Customer support
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    eXsight pricing information

    Value for money

    4.3

    /5

    14

    Starting from

    100

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    eXsight features

    Functionality

    4.4

    /5

    14

    Total features

    38

    5 categories

    Most valued features by users

    Third-Party Integrations
    Reporting/Analytics
    Activity Dashboard
    Contact Management
    Call Routing
    Real-Time Analytics
    Call Monitoring
    Real-Time Reporting

    Functionality contenders

    eXsight users reviews

    Overall Rating

    4.3

    /5

    14

    Positive reviews

    93

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.9/10
    Rating distribution

    5

    4

    3

    2

    1

    5

    8

    1

    0

    0

    Overall rating contenders

    JO
    AvatarImg

    James O.

    Government Administration, 501-1,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Solid call accounting software

    Reviewed 8 years ago

    We have been using MTS with our shoretel system for roughly 5 years and it has been trouble free. MTS is awesome with support and maintenance. They are on top of issues before they arise with consistent maintenance. Their customer support is well informed and quick to respond when I have questions.

    Pros

    It is troublefree telephony accounting. The reports are great and information can be scaled to what the department wants to see.

    Cons

    There is not really anything to complain about. It serves it's purpose and does it well. The support team is excellent. I'm hard pressed to find any negatives!

    CY
    AvatarImg

    Cynthia Y.

    Banking, 5,001-10,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great Product

    Reviewed 8 years ago

    Overall we are highly satisfied with the TEM suite of products. The software is user friendly when it comes to reviewing and processing invoice to running reports. I would highly recommend this to any business trying to manage their telecom spend.

    Pros

    How easy it is to use. When I run into any issues customer support is quick to respond knowing I have deadlines.

    Cons

    None that come to mind.

    SL
    AvatarImg

    Stephen L.

    Government Administration, 1,001-5,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Call Accounting

    Reviewed 8 years ago

    So far so good, product works when I need it to and when I did have problem with it I call support and had the problem resolved on 1st contact.

    Pros

    Reporting

    Cons

    lack of phone number reporting

    KA
    AvatarImg

    Kris A.

    Facilities Services, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Great software for our needs

    Reviewed 8 years ago

    MTS provides our department with great software for our data. It is great to use and the customer support are always there when you need help. Recommended for telecom companies looking for a software for the their data.

    Pros

    Functionality

    Cons

    Can be initially tough when you first use it

    Fc
    AvatarImg

    F c.

    Utilities, 5,001-10,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    TEM Product

    Reviewed 8 years ago

    OUTSTANDING product! Has greatly reduced time required to manage our telephony devices. This includes wired and wireless

    Pros

    Ease of use

    Cons

    Sometimes the reports are hard to build, very small number of times

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