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Oracle Field Service Logo

Field Service Management Software Solutions

Table of Contents

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Oracle Field Service - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: January 2026

Oracle Field Service overview

What is Oracle Field Service?

One screen view of all field operations in real-time. Modules include SmartManage for real-time visibilty and hard data into field service operations. SmartMobility to syn field and dispatch information to track inventory and job related information from any device and at any time, online or offline. SmartRouting to create schedules and arrival times based on previous time factors and a unique algorithm. SmartCapacity to accurately to job duration times based on historical data. SmartCollaboration for team communication over text and online, offering multi-party chats, one-to-one instant messaging and file sharing. SmartCommunication for proving customer service and satisfaction with notifications, reminders, and post-appointment surveys. SmartLocation for safety and accountability of activities and updates on route changes and equipment sharing.

Starting price


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Oracle Field Service reviews

Overall rating

5.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

Oracle Field Service's key features

Most critical features, based on insights from Oracle Field Service users:

Billing & invoicing
Contact database
Dispatch management
Electronic signature
GPS
Inventory management
Job scheduling
Mobile access
Online time clock
Reminders

All Oracle Field Service features

Features rating:

Billing & invoicing
Contact database
Dispatch management
Electronic signature
GPS
Inventory management
Job scheduling
Mobile access
Online time clock
Reminders
Routing
Scheduling
Service history
Technician management
Work order management

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Free version
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Features
Value for Money
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Oracle Field Service support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Knowledge Base

Training options

Videos
Documentation

Oracle Field Service FAQs

Q. Who are the typical users of Oracle Field Service?

Oracle Field Service has the following typical customers:
Small Business, Mid-size Business

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Q. What level of support does Oracle Field Service offer?

Oracle Field Service offers the following support options:
Chat, Knowledge Base

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