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Webex Suite vs PBXact Comparison (2026)
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Good recommendations?
Webex Suite
5
4K
4
2.5K
3
681
2
103
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
PBXact
5
1
4
0
3
0
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Webex Suite is a cloud-based collaboration platform consolidating meetings, messaging, calling, polling, webinars, events, and video.
FreePBX Hosting is a commercially developed and supported cloud-hosted version of FreePBX, which includes additional commercial modules and feature add-ons
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
7.4K
5
4
3
2
1
4K
2.5K
681
103
30
- Value for money
- Ease of use
- Features
- Customer support
3.0
2
5
4
3
2
1
1
0
0
0
1
- Value for money
- Ease of use
- Features
- Customer support
Pros
Brian T.
Teacher
Anish C.
Software Engineer
Arpit K.
Project Engineer
Pros
Not enoughreviews yet
Cons
Leidymar M.
Social Media
Kian W.
Support Engineer
Colter W.
Developer
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review3 days ago
- Vendor responds to reviews
- Last review4 years ago
Key features
- Total features180
- @mentions
- API
- Access Control
- Access Controls/Permissions
- Action Item Tracking
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Agenda Management
- Alerts/Notifications
- Annotations
- Assignment Management
- Attendee Management
- Audience Analytics
- Audience Engagement
- Audio Calls
- Audit Trail
- Auto Framing
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Transcription
- Availability Indicator
- Brainstorming
- Brand Management
- Breakout Rooms
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Content Management
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Security
- Desktop/Browser Sharing
- Diagnostic Tools
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Electronic Hand Raising
- Electronic Signature
- Email Management
- Email Reminders
- Employee Activity Monitoring
- Engagement Tracking
- Event Management
- Event Scheduling
- File Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Gamification
- Group Management
- HD Audio/Video
- Host Controls
- IVR
- Interactive Content
- Live Chat
- Live Streaming
- Live Streaming Production
- Lock Meetings
- Meeting Management
- Meeting Notes
- Meeting Preparation Tools
- Microsoft Outlook Integration
- Mobile Access
- Mobile Screen Sharing
- Moderation
- Monitoring
- Multi hosts
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Multi-User Collaboration
- Multimedia Support
- Multiple Camera Feeds
- Multistreaming
- Networking
- On-Demand Recording
- On-Demand Webcasting
- On-Demand Webinars
- Online Registration
- Online Voice Transmission
- Performance Monitoring
- Polls/Voting
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Prioritization
- Private Chat
- Progress Tracking
- Project Management
- Project Planning
- Project Time Tracking
- Projections
- Q&A Management
- Queue Management
- Real Time Editing
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Broadcasting
- Recording
- Registration Management
- Reminders
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Capture
- Screen Mirroring
- Screen Recording
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Server Monitoring
- Session Recording
- Session Transfer
- Single Sign On
- Social Media Integration
- Social Media Streaming
- Softphone
- Split/Multi-Screen
- Status Tracking
- Summary Reports
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Targeted/Locked Screen Sharing
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Template Management
- Third-Party Integrations
- Ticket Reservations
- To-Do List
- Transcripts
- Troubleshooting
- Two Way Audio & Video
- Two-Factor Authentication
- Two-Way Audio & Video
- Unified Communications
- User Management
- User Profiles
- Version Control
- Video Call Recording
- Voice Mail
- Total features10
- @mentions
- API
- Access Control
- Access Controls/Permissions
- Action Item Tracking
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Agenda Management
- Alerts/Notifications
- Annotations
- Assignment Management
- Attendee Management
- Audience Analytics
- Audience Engagement
- Audio Calls
- Audit Trail
- Auto Framing
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Transcription
- Availability Indicator
- Brainstorming
- Brand Management
- Breakout Rooms
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking
- Call Transfer
- Caller ID
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Content Management
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Security
- Desktop/Browser Sharing
- Diagnostic Tools
- Discussions/Forums
- Document Management
- Document Storage
- Drag & Drop
- Electronic Hand Raising
- Electronic Signature
- Email Management
- Email Reminders
- Employee Activity Monitoring
- Engagement Tracking
- Event Management
- Event Scheduling
- File Management
- File Sharing
- File Transfer
- For Cloud Phone Systems
- Gamification
- Group Management
- HD Audio/Video
- Host Controls
- IVR
- Interactive Content
- Live Chat
- Live Streaming
- Live Streaming Production
- Lock Meetings
- Meeting Management
- Meeting Notes
- Meeting Preparation Tools
- Microsoft Outlook Integration
- Mobile Access
- Mobile Screen Sharing
- Moderation
- Monitoring
- Multi hosts
- Multi-Channel Communication
- Multi-Participant Screen Sharing
- Multi-User Collaboration
- Multimedia Support
- Multiple Camera Feeds
- Multistreaming
- Networking
- On-Demand Recording
- On-Demand Webcasting
- On-Demand Webinars
- Online Registration
- Online Voice Transmission
- Performance Monitoring
- Polls/Voting
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Prioritization
- Private Chat
- Progress Tracking
- Project Management
- Project Planning
- Project Time Tracking
- Projections
- Q&A Management
- Queue Management
- Real Time Editing
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Broadcasting
- Recording
- Registration Management
- Reminders
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Capture
- Screen Mirroring
- Screen Recording
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Server Monitoring
- Session Recording
- Session Transfer
- Single Sign On
- Social Media Integration
- Social Media Streaming
- Softphone
- Split/Multi-Screen
- Status Tracking
- Summary Reports
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Targeted/Locked Screen Sharing
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Template Management
- Third-Party Integrations
- Ticket Reservations
- To-Do List
- Transcripts
- Troubleshooting
- Two Way Audio & Video
- Two-Factor Authentication
- Two-Way Audio & Video
- Unified Communications
- User Management
- User Profiles
- Version Control
- Video Call Recording
- Voice Mail
Integrations
- Total integrations19
- Calendly
- Claude
- Fantastical
- HubSpot Service Hub
- Jira
- KingAsterisk Contact Center Software
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft SharePoint
- Microsoft Teams
- PagerDuty
- ServiceNow App Engine
- Slido
- Squirrel
- SugarCRM Google Calendar
- Todoist
- Wiz
- Zoom Workplace
- wJewel
- Total integrationsN/A
- Calendly
- Claude
- Fantastical
- HubSpot Service Hub
- Jira
- KingAsterisk Contact Center Software
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft SharePoint
- Microsoft Teams
- PagerDuty
- ServiceNow App Engine
- Slido
- Squirrel
- SugarCRM Google Calendar
- Todoist
- Wiz
- Zoom Workplace
- wJewel
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