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Ytel vs 3C Plus Comparison (2026)
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Overview
Simplify lead generation and win more business. Spend less time navigating through various software and more time connecting with leads.
3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
3.9
26
5
4
3
2
1
13
4
4
4
1
- Value for money
- Ease of use
- Features
- Customer support
No reviews
5
4
3
2
1
0
0
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Not enoughreviews yet
Pros
Not enoughreviews yet
Cons
Not enoughreviews yet
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last review2 years ago
- Vendor responds to reviews
- Last reviewN/A
Key features
- Total features81
- 2-Way Messaging
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Application Management
- Archiving & Retention
- Attendance Management
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automation
- Blended Call Center
- CRM
- Calendar Management
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Duration
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scoring
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Volume
- Callback Scheduling
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Specific Caller ID
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Contact Database
- Contact Management
- Control
- Conversion Tracking
- Customer Communication
- Customer Database
- Customer History
- Customer Journey Mapping
- Customer Surveys
- Customizable Caller ID
- Customizable Fields
- Customizable Reports
- Dashboards
- Data Import/Export
- Employee Management
- Employee Scheduling
- Employee Time Tracking
- FCC Compliance
- FTC Compliance
- Feedback Management
- File Transfer
- For Call Centers
- For Cloud Phone Systems
- Group Messaging
- Help Desk Management
- IVR
- Inbound Call Center
- Inbound Reporting
- Integrations
- Integrations Management
- Interaction Tracking
- Intraday Management
- Labor Forecasting
- Lead Capture
- Lead Distribution
- Lead Management
- Leaderboards
- Leave Tracking
- List Management
- Live Chat
- Manual Dialer
- Mass Texting
- Mobile Access
- Mobile Coupons
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Location
- Multi-User Collaboration
- Multiple User Accounts
- On-Demand Recording
- Online Time Clock
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- PBX
- Performance Management
- Performance Metrics
- Personalization
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Productivity Analysis
- Progressive Dialer
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- Scheduled Messaging
- Scheduled Recording
- Service Level Agreement (SLA) Management
- Survey/Poll Management
- Text
- Text to Speech
- Third-Party Integrations
- Time Off Management
- Unattended Call Management
- Unified Communications
- Usage Tracking/Analytics
- User Management
- Variable Workforce
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice
- Voice Mail
- Who Answered Log
- Workflow Automation
- Workflow Management
- Workforce Management
- Total features139
- 2-Way Messaging
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Application Management
- Archiving & Retention
- Attendance Management
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automation
- Blended Call Center
- CRM
- Calendar Management
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call Duration
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scoring
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Volume
- Callback Scheduling
- Caller ID
- Caller Profiles
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Specific Caller ID
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Conferencing
- Configurable Workflow
- Contact Database
- Contact Management
- Control
- Conversion Tracking
- Customer Communication
- Customer Database
- Customer History
- Customer Journey Mapping
- Customer Surveys
- Customizable Caller ID
- Customizable Fields
- Customizable Reports
- Dashboards
- Data Import/Export
- Employee Management
- Employee Scheduling
- Employee Time Tracking
- FCC Compliance
- FTC Compliance
- Feedback Management
- File Transfer
- For Call Centers
- For Cloud Phone Systems
- Group Messaging
- Help Desk Management
- IVR
- Inbound Call Center
- Inbound Reporting
- Integrations
- Integrations Management
- Interaction Tracking
- Intraday Management
- Labor Forecasting
- Lead Capture
- Lead Distribution
- Lead Management
- Leaderboards
- Leave Tracking
- List Management
- Live Chat
- Manual Dialer
- Mass Texting
- Mobile Access
- Mobile Coupons
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Location
- Multi-User Collaboration
- Multiple User Accounts
- On-Demand Recording
- Online Time Clock
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- PBX
- Performance Management
- Performance Metrics
- Personalization
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Productivity Analysis
- Progressive Dialer
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- Scheduled Messaging
- Scheduled Recording
- Service Level Agreement (SLA) Management
- Survey/Poll Management
- Text
- Text to Speech
- Third-Party Integrations
- Time Off Management
- Unattended Call Management
- Unified Communications
- Usage Tracking/Analytics
- User Management
- Variable Workforce
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice
- Voice Mail
- Who Answered Log
- Workflow Automation
- Workflow Management
- Workforce Management
Integrations
- Total integrations6
- Agendor
- HubSpot Marketing Hub
- Keap
- Moskit
- PipeRun
- Pipedrive
- RD Station
- Salesforce Marketing Cloud
- Velocify
- Zapier
- Zendesk Suite
- Total integrations5
- Agendor
- HubSpot Marketing Hub
- Keap
- Moskit
- PipeRun
- Pipedrive
- RD Station
- Salesforce Marketing Cloud
- Velocify
- Zapier
- Zendesk Suite
