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Bitrix24 vs 3C Plus Comparison (2026)

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Good recommendations?

Bitrix24 logo

Bitrix24

Overview

Best free task management software for small business. Register today and get unlimited users free. Bitrix24 offers Agile and Scrum approach facilities. That is Gantt, Kanban, Scrum teams/cycles. Let's not mention basic instruments like calendars or event scheduling.

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet
No screenshots yet

Pricing

Starting from

69

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

1K

5

4

3

2

1

470

360

120

29

30

  • Value for money
  • Ease of use
  • Features
  • Customer support
65%
would recommend this app
Empty state illustration for "No reviews"

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

“It has impressive set of business collaboration tools in one platform, including CRM, project management, task tracking, team communication, document sharing, and workflow automation.”
AR

Ansuman R.

Ecom Manager

“I consider it a complete package platform as it offers strong value by centralizing CRM, marketing, sales, and customer communication with automated features in one platform.”
Verified reviewer profile picture

Peter C.

Regional Director of Business Development

“The tool is very clear and well organized, allows for the storage of a wealth of information and are packed with additional features that makes them highly versatile.”
JH

Jennifer H.

Realtor Associate

Pros

Not enoughreviews yet

Cons

“Some advanced settings take time to learn, and performance can occasionally slow down when working with large amounts of data.”
AR

Ansuman R.

Ecom Manager

“The interface can feel cluttered and overwhelming, especially for new users.”
SB

Sifiso B.

Project Manager

“It's a complex platform, with many functionalities that can seem overwhelming, and the sometimes cumbersome interface and lack of fine-grained customization can slow down work instead of simplifying it.”
AU

Adrian U.

CEO

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features180
  • 2-Way Messaging
  • AI Summarization
  • AI Writing Assistant
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Activity/News Feed
  • Ad Optimization
  • Ad hoc Reporting
  • Agenda Management
  • Agent Interface
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Answering Machine Detection
  • Applicant Tracking
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Audience Targeting
  • Audio Calls
  • Audio/Video Conferencing
  • Audit Trail
  • Authentication
  • Auto Update
  • Auto-Dialer
  • Automated Attendant
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Call Distribution
  • Automation
  • Autoresponders
  • Availability Management
  • Backup and Recovery
  • Bar Chart
  • Batch Communications
  • Batch Processing
  • Benchmarking
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • Blended Call Center
  • Blogs
  • Brainstorming
  • Bug Tracking
  • Business Intelligence
  • Business Process Automation
  • CAN-SPAM Compliance
  • CMS Integration
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scoring
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Canned Responses
  • Capacity Management
  • Case Management
  • Catalog Management
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Ideas
  • Content Library
  • Content Management
  • Content Marketing
  • Content Publishing Options
  • Contractor Management
  • Control
  • Conversation Intelligence
  • Conversion Tracking
  • Custom Domains
  • Customer Communication
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Journey Mapping
  • Customer Portal
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Daily Reports
  • Dashboard
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deal Management
  • Decision Support
  • Dependency Tracking
  • Design Management
  • Discount Management
  • Discussions/Forums
  • Distribution Management
  • Document Capture
  • Document Editing
  • Document Generation
  • Document Management
  • Document Storage
  • Donation Management
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Signature
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email-to-Task Conversion
  • Employee Database
  • Employee Directory
  • Employee Engagement
  • Employee Management
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Scheduling
  • Employee Time Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Expense Tracking
  • Feedback Management
  • File Management
  • File Sharing
  • Financial Management
  • For Call Centers
  • For Cloud Phone Systems
  • Group Messaging
  • Help Desk Management
  • IVR
  • Inbound Call Center
  • Integrations
  • Integrations Management
  • Interaction Tracking
  • Intraday Management
  • Labor Forecasting
  • Leaderboards
  • Leave Tracking
  • List Management
  • Manual Dialer
  • Mass Texting
  • Mobile Coupons
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Location
  • Multi-User Collaboration
  • Multiple User Accounts
  • On-Demand Recording
  • Online Time Clock
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Performance Metrics
  • Personalization
  • Power Dialer
  • Predictive Dialer
  • Productivity Analysis
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Scheduled Messaging
  • Service Level Agreement (SLA) Management
  • Text
  • Third-Party Integrations
  • Time Off Management
  • Unattended Call Management
  • Unified Communications
  • Usage Tracking/Analytics
  • User Management
  • Variable Workforce
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice
  • Voice Mail
  • Workflow Automation
  • Workflow Management
  • Workforce Management
  • eCommerce Management
  • Total features139
  • 2-Way Messaging
  • AI Summarization
  • AI Writing Assistant
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Activity/News Feed
  • Ad Optimization
  • Ad hoc Reporting
  • Agenda Management
  • Agent Interface
  • Agile Methodologies
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Answering Machine Detection
  • Applicant Tracking
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Audience Targeting
  • Audio Calls
  • Audio/Video Conferencing
  • Audit Trail
  • Authentication
  • Auto Update
  • Auto-Dialer
  • Automated Attendant
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Call Distribution
  • Automation
  • Autoresponders
  • Availability Management
  • Backup and Recovery
  • Bar Chart
  • Batch Communications
  • Batch Processing
  • Benchmarking
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • Blended Call Center
  • Blogs
  • Brainstorming
  • Bug Tracking
  • Business Intelligence
  • Business Process Automation
  • CAN-SPAM Compliance
  • CMS Integration
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Integration
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scoring
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Canned Responses
  • Capacity Management
  • Case Management
  • Catalog Management
  • Channel Management
  • Chat/Messaging
  • Chatbot
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Ideas
  • Content Library
  • Content Management
  • Content Marketing
  • Content Publishing Options
  • Contractor Management
  • Control
  • Conversation Intelligence
  • Conversion Tracking
  • Custom Domains
  • Customer Communication
  • Customer Complaint Tracking
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Journey Mapping
  • Customer Portal
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Social Profiles
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Caller ID
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Invoices
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Daily Reports
  • Dashboard
  • Data Connectors
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Data Synchronization
  • Data Visualization
  • Deadline Management
  • Deal Management
  • Decision Support
  • Dependency Tracking
  • Design Management
  • Discount Management
  • Discussions/Forums
  • Distribution Management
  • Document Capture
  • Document Editing
  • Document Generation
  • Document Management
  • Document Storage
  • Donation Management
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Signature
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email-to-Task Conversion
  • Employee Database
  • Employee Directory
  • Employee Engagement
  • Employee Management
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Scheduling
  • Employee Time Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Expense Tracking
  • Feedback Management
  • File Management
  • File Sharing
  • Financial Management
  • For Call Centers
  • For Cloud Phone Systems
  • Group Messaging
  • Help Desk Management
  • IVR
  • Inbound Call Center
  • Integrations
  • Integrations Management
  • Interaction Tracking
  • Intraday Management
  • Labor Forecasting
  • Leaderboards
  • Leave Tracking
  • List Management
  • Manual Dialer
  • Mass Texting
  • Mobile Coupons
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Location
  • Multi-User Collaboration
  • Multiple User Accounts
  • On-Demand Recording
  • Online Time Clock
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Performance Metrics
  • Personalization
  • Power Dialer
  • Predictive Dialer
  • Productivity Analysis
  • Progressive Dialer
  • Quality Management
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Scheduled Messaging
  • Service Level Agreement (SLA) Management
  • Text
  • Third-Party Integrations
  • Time Off Management
  • Unattended Call Management
  • Unified Communications
  • Usage Tracking/Analytics
  • User Management
  • Variable Workforce
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice
  • Voice Mail
  • Workflow Automation
  • Workflow Management
  • Workforce Management
  • eCommerce Management

Integrations

  • Total integrations19
  • 3CX
  • Adobe Acrobat
  • Agendor
  • Asterisk
  • Calendly
  • Claude
  • HubSpot Sales Hub
  • Intuit Mailchimp Email Marketing
  • Jira
  • Jotform
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Project Server Subscription Edition
  • Microsoft Teams
  • Miro
  • Moskit
  • MySQL
  • PipeRun
  • Pipedrive
  • QuickBooks Online
  • RD Station
  • Stripe Billing
  • Twilio
  • Zapier
  • Total integrations5
  • 3CX
  • Adobe Acrobat
  • Agendor
  • Asterisk
  • Calendly
  • Claude
  • HubSpot Sales Hub
  • Intuit Mailchimp Email Marketing
  • Jira
  • Jotform
  • Microsoft Outlook
  • Microsoft Power BI
  • Microsoft Project Server Subscription Edition
  • Microsoft Teams
  • Miro
  • Moskit
  • MySQL
  • PipeRun
  • Pipedrive
  • QuickBooks Online
  • RD Station
  • Stripe Billing
  • Twilio
  • Zapier