App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Email Management Software with Shared Inboxes (2026)

Last updated: April 2026

Why are shared inboxes important for email management software users?

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Shared inboxes centralize email communication, allowing team members to access, manage, and respond to emails from multiple accounts in one place. This improves collaboration, reduces missed messages, and streamlines workflow. Of the 174 reviewers who rated shared inboxes, 66% rated this feature as important or highly important.

Key features of email management software based on insights from 13613 verified reviews

Inbox Management: Reviewers value organizing emails with labels, folders, and filters, and appreciate features like categorization, reminders, and prioritization for efficient email handling. 91% of reviewers rated this feature as important or highly important.
Search/Filter: Users highlight the ease of finding specific emails using keywords, sender names, and dates, appreciating the detailed and effective search and filter options. 91% of reviewers rated this feature as important or highly important.
Spam Blocker: Reviewers commend the automatic filtering of unwanted emails, keeping the inbox clean and secure from potential threats and allowing manual spam management. 89% of reviewers rated this feature as important or highly important.
Email Monitoring: Users appreciate tracking email activities, scheduling, and receiving notifications on email status, enhancing workflow and communication control. 86% of reviewers rated this feature as important or highly important.
Alerts/Notifications: Reviewers find timely alerts and customizable notifications crucial for staying informed about new emails and important events, improving responsiveness. 81% of reviewers rated this feature as important or highly important.
Archiving & Retention: Users value the ability to store, retrieve, and manage older emails for future reference, compliance, and maintaining an organized inbox. 79% of reviewers rated this feature as important or highly important.