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Top Rated IVR Software with Queue management - Page 7

Last updated: August 2026

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170 software options

Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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Voximal logo
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A phone platform based on Asterisk propulsed by Voximal

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Voximal is Asterisk's VoiceXML engine with state-of-the-art of latest text to speech and speech to text on-premise or online offer.

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Fonvirtual Virtual PBX logo
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Private branch exchange (PBX) solution

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Fonvirtual virtual PBX is a business telephone system that helps companies manage internal and external voice, video, or chat- based communications. The platform allows users to create custom greeting messages to automatically redirect clients to the right agent based on specific requirements.

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Avaya Experience Platform logo

Contact center management solution

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Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance

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Vanillasoft logo

Lead optimization platform for fast-response sales teams.

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VanillaSoft is a lead optimization system for fast-response sales teams. It prioritizes warm leads, streamlines agent workflows, and ensures calls, emails, and texts get through—avoiding spam filters and blocked calls. Sales teams stay efficient, effective, and connected, closing more deals.

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Metaphor Contact Center logo

Omnichannel contact center solution

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Metaphor Contact Center is a contact center software that helps businesses of all sizes optimize customer satisfaction, improve productivity, and reduce the total cost of ownership. Key features include Interactive Voice Response System (IVR), outbound dialing and campaign management, inbound automatic call distribution routing capabilities, agent desktop, predictive dialing, quality management, and more.

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Dialfire logo

Cloud-based outbound call center software

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Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.

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AI IP PBX logo
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Boosting business talk with AI innovation.

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astTECS IP PBX is an open-source asterisk platform with all high-end features that make your business easy and efficient. It brings you powerful and cutting-edge AI-Powered PBX solutions, designed to revolutionize your business communication infrastructure.

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EasyGoIVR logo
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Transform Your Call Center Dynamics with EasyGoIVR.

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EasyGoIVR streamlines call management, boosts efficiency, and enhances customer satisfaction.

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SanIPPBX logo
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IP PBX system

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SAN Softwares' San-IPPBX connects multi-branched offices over the internet, while offering features like Live Call Monitoring, CDR Dashboard.

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Newfies-Dialer logo

Cloud callcenter for remote sales and customer communication

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Newfies-Dialer is an auto-dialer, voice & SMS broadcasting system designed for lead generation, marketing, political campaigning, debt collection, and more

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Verascape logo
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Customer service and order tracking solution for businesses

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Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

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*astTECS IVR logo
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Seamless Conversations, Elevated Experiences

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*astTECS IVR optimizes customer-business communication via automation, smart routing, and personalization, enhancing experiences, boosting productivity, and fueling growth.

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DCDial logo
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Contact center solution

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DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

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CenturionCARES logo
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Innovative customer experience and contact center software.

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For nearly four decades CARES ACD, IVR and PBX software solutions have helped organizations elevate their operational efficiency and deliver superior self-help and live agent experiences to their customers. At CenturionCARES, we understand call center people because we are call center people.

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Office24by7 logo
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All-in-One Office Automation Solutions

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Office24by7 IVR software allows businesses to design intelligent call flows with no-code configuration. It routes callers to the right teams, captures key inputs, triggers workflows, and ensures faster response times without adding operational complexity.

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NDT VoIP Solutions logo
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NDT VoIP streamlines communication and day-to-day operations

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NDT VoIP Solutions is a hosted VoIP telephone technology system that revolutionizes business communications. It includes key features such as voicemail, recording, faxing, and conferencing, plus a seamless integration with LCS’ property management software, Rent Manager.

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TenFold logo

Have better customer conversations

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Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

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Zendesk Talk logo

Connecting customers to Agents through voice and message

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Zendesk Talk offers advanced call transcriptions, redaction, and quality assurance capabilities to monitor and record calls.

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Axialys logo
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AI-powered cloud telephony for contact centers

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Axialys offers cloud telephony and artificial intelligence solutions designed for contact centers and customer service teams. The platform includes VoIP telephony, call center management software with real-time supervision and reporting, and AI-powered features such as Voice Pilot for call automation, Voice Assistant chatbot for agent support, and Voice Monitoring for automatic transcription and sentiment analysis. The solution integrates with CRM platforms through CTI connectors and APIs.

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