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Fonvirtual Call Center

Communication solution for call management & distribution

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Fonvirtual Call Center Pricing, Features, Reviews and Alternatives

Fonvirtual Call Center product overview

What is Fonvirtual Call Center?

Fonvirtual Call Center is a cloud-based communication solution designed to help enterprises manage calls and their distribution by integrating automated interactive voice response (IVR) technology and an automatic call distributor (ACD) system. The platform allows users to utilize existing landline, toll-free or premium numbers for calling.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk

Training options

Documentation
Webinars
Live Online

Fonvirtual Call Center features

Functionality

No reviews

Total Features69 10 categories

Most valued features by users

Reporting/Analytics
Chat/Messaging
Alerts / Escalation
Multi-Channel Communication
Reporting & Statistics
Email Management
Real-Time Chat
Interaction Tracking

Functionality contenders

Zoho Desk
Functionality
#1
Zendesk
Functionality
#2
LiveAgent
Functionality
#3
Fonvirtual Call Center
Functionality
#4

Fonvirtual Call Center users reviews

Overall rating

No reviews

Positive reviews

No info
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Overall rating contenders

Zendesk
Overall rating
#1
Zoho Desk
Overall rating
#2
LiveAgent
Overall rating
#3
Fonvirtual Call Center
Overall rating
#4

Fonvirtual Call Center FAQs and common questions

Fonvirtual Call Center has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Fonvirtual Call Center supports the following languages:
English


No, Fonvirtual Call Center does not have an API available.


Fonvirtual Call Center offers the following support options:
Phone Support, Email/Help Desk

Related categories