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Top Rated IVR Software with Queue management - Page 2

Last updated: November 2026

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136 software options

Cognigy.AI logo

Enterprise Conversational AI Platform

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

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RingByName logo

VoIP solution to streamline client communication

RingByName is a cloud-based communication software, which helps businesses track and manage customer calls across multiple locations. Features include a virtual receptionist, real-time activity tracking, call routing, three-way calling, single sign-on (SSO), and reporting.

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NUACOM logo

All-in-one Cloud Phone System for SMBs

NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.

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MaxContact logo

AI-powered customer engagement platform

MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results.

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CallShaper logo

Revolutionizing Contact Center Performance with CallShaper.

CallShaper empowers contact centers with robust tools like AI, QA, scripting, and customized reporting while enhancing customer interactions for sales, service, answering services, and telemarketing.

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Vanillasoft logo

Lead optimization platform for fast-response sales teams.

VanillaSoft is a lead optimization system for fast-response sales teams. It prioritizes warm leads, streamlines agent workflows, and ensures calls, emails, and texts get through—avoiding spam filters and blocked calls. Sales teams stay efficient, effective, and connected, closing more deals.

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UJET logo

Customer interaction & support platform with CRM integration

UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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Voiso logo

AI-first contact center software to drive your growth

Voiso is a cutting-edge cloud contact center software that helps small and medium business scale their contact center operations to support rapid business growth.

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Vocalcom Hermes360 logo

Omnichannel contact center solution

Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

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Positive User logo

The engine of growth. An all in one solution for user data.

Positive User is an omnichannel emailing and customer engagement platform aimed at boosting engagement and improving conversion by using a single data source for your customers.

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uContact logo

Beautiful Contact Center Solution - Omnichannel - All in One

Improve your customer experience using a complete IVR to automate activities and free your agents. With a simple workflow designer, create your own experience.

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Nextiva logo

Cloud AI platform for unified business communications

Cloud-based AI customer experience platform unifying VoIP, omnichannel contact center, video, and team messaging for businesses of all.

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LiveVox logo

Contact center platform

LiveVox is a cloud-based contact center platform designed for small and medium businesses to automate customer support across channels, increase satisfaction rates and reduce churn. With its pre-integrated practical AI capabilities, it enables businesses offer 24/7 automated customer support across channels.

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VCC Live logo

All-in-one Cloud Contact Center Software

Easy to deploy cloud-based contact center solution with advanced calling features, management and operator platforms, data security, system integrations and real-time statistics.

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Leaptree Optimize logo

Customer experience QA and performance management solution

Leaptree Optimize is a Customer Experience QA and performance management solution designed to help customer service, support, and sales teams enhance quality, compliance, and efficiency. By automating manual CX quality assurance tasks, Leaptree Optimize enables teams to score more customer interactions, providing faster insights and actionable feedback.

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Ada logo

Cloud-based agentic CX platform for enterprises

Cloud-based agentic customer experience platform for enterprises, autonomously resolving inquiries across voice and digital channels.

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Talkdesk logo

Customer Experience. Automated.

Easily configure your multi-level IVR to ensure that each caller is directed to the right agent, team or department.

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Diabolocom logo

Cloud CCaaS with AI for teams of all sizes

Personalise your customer experience and reduce waiting times with the IVR phone system of the cloud-based contact center software Diabolocom.

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Jet Interactive logo

Call tracking system

Jet Interactive is a call tracking system which helps call centers & marketers track the source & result of their calls, & then feeds this information back into their CRM &/or analytics system. Jet Interactive ensures sales teams have access to real-time data to see which ad has triggered the call.

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Calabrio ONE logo

Comprehensive performance software for contact centers

Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabrio ONE are now offered through Verint CX Automation Platform – with expanded AI capabilities, deeper integrations, and the same focus on agent experience and customer outcomes.

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SanCCS logo

Attain the Best Call Center Solutions by SAN Softwares.

The SanIVR Bot presents an effective voice bot solution for placing calls to work for numerous purposes. It places the call automatically and places the appropriate required voice message for the customers. Further, this message can be customized to meet business-centric requirements.

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InGenius logo

Computer telephony integration to fuel efficiency

Increase agent productivity and earn happier customers with a seamless connection between your CRM and business phone system. Drive more successful service and sales with one simple, smooth computer telephony integration that supports unique and complex workflows.

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ZIWO logo

API Based cloud contact center software with CRM Integration

ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR.

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ViaDialog logo

Sovereign AI contact center: cloud, on-premise or hybrid

French contact center platform with native telephony, omnichannel routing and AI agents (voicebots, chatbots) that execute tasks. Deployed in the cloud, on-premise or hybrid, with REST APIs and native CRM integrations.

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Avaya Experience Platform logo

Contact center management solution

Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance

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