App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Unified Communications
Page 2

Unified Communications Software with Chatbot (2026) - Page 2

Last updated: April 2026

All apps

Leaders

Filter results

Features

Mobile Access(30)

Chat/Messaging(39)

Alerts/Notifications(32)

Video Conferencing(21)

Two-Way Audio & Video(18)

Integrated with

Microsoft 365(4)

Google Workspace(3)

HubSpot CRM(19)

Jira(8)

Asana(5)

Pricing model

Free(13)

Open Source(3)

Free Trial(28)

One Time License(2)

Subscription(33)

Devices supported

Mac(20)

iPad(18)

Android(20)

Linux(11)

Web-based(39)

iPhone(20)

Windows(21)

Organization types

Small Business(37)

Non Profit(20)

Large Enterprises(33)

Public Administrations(22)

Freelancers(21)

Mid Size Business(36)

User rating

All Reviews

& up

(33)

& up

(34)

& up

(34)

39 software options

Sort by

Intalk.io

4.1

(13)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Break All Communication Barriers with intalk.io

learn more

Modern Cloud Contact Center with multichannel capabilities with Inbound, Outbound, IVR, and Chat modes

Broadcaster BOT

4.4

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Connect the world with your company.

learn more

BroadcasterBot, the business platform for conversing with your customers through various communication channels from a single tool with multiple artificial intelligence-powered bots and agents, integrating WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels.

FCI Customer Communication Management

4.7

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

CCM software for enhanced customer experience

learn more

FCI CCM is redefining Customer Experience Management across Banking, Insurance, Telecom, Healthcare, and Utilities. Overcome your business communication challenges with our CCM SaaS and enhance your customer experience by taking your customer engagement to the next level.

Read more about FCI Customer Communication Management

Users also considered

NFON Contact Center

4.3

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled solution for omnichannel customer support.

learn more

NFON unifies AI-driven, omnichannel communications for seamless customer service- secure, scalable, and future-ready. Start now!

iPlum

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

VoIP app for calls, secure text & phone tree communication

learn more

iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.

Hibot

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Conversational AI platform

learn more

Hibot is a conversational AI platform that helps businesses manage social network chats from a single platform by connecting all advisors to a single WhatsApp line and sharing conversations equally. Teams will be able to sell more, obtain reports and deliver the best digital experience to customers.

Kaleyra

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud communications platform

learn more

Kaleyra is a cloud communications platform that enables banks, financial institutions, and enterprises to streamline customer interactions across multiple channels. Users can manage call centers from anywhere across the globe using a single cloud-based platform.

Enreach Omnichannel

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud contact center software for support

learn more

Enreach Omnichannel is a cloud-based contact center software that enables agents to manage customer interactions across multiple channels, including phone calls, chat, WhatsApp, email, and SMS from a single platform. The solution features artificial intelligence capabilities for automated query resolution, smart routing to direct conversations to appropriate agents, and integration with major CRM systems.

SalesCaptain

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-powered front desk for phone and text.

learn more

SalesCaptain is an AI-enable customer communication platform designed for local businesses seeking to streamline customer interactions. The system offers realistic AI phone and chat agents that handle tasks such as appointment reminders, lead qualification, and after-hours support. SalesCaptain integrates with numerous business tools while providing unified communication features that help businesses improve customer retention.

3C Plus

(0)

Call center software for managing telephony operations

learn more

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

ReFrame Engage

(0)

Conversational intelligence and customer engagement software

learn more

ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

Cintrix

(0)

Cloud-based contact center solution

learn more

Cintrix is an all-in-one customer interaction platform that integrates multiple communication channels into a unified interface. The system consolidates calls, SMS, email, and chatbot support to create a seamless experience for both support teams and customers.

Haber Chat

(0)

your go-to platform for managing WhatsApp communications.

learn more

Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

Ayudo

(0)

AI powered customer support automation platform

learn more

AI-powered unified communications platform that centralizes customer conversations across chat, email, messaging, and voice, enabling automated responses, seamless handoffs, and consistent communication across channels.