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Hibot Logo

Conversational AI platform

Hibot - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Hibot?

Hibot is a conversational AI platform that helps businesses manage social network chats from a single platform by connecting all advisors to a single WhatsApp line and sharing conversations equally. Teams will be able to sell more, obtain reports and deliver the best digital experience to customers. The main actions teams can do with the Hibot platform are:

- Connect all service or sales advisors to a single WhatsApp line and thus respond to messages and requests.

- Send massive promotions via WhatsApp.

- Recover most of the sales that are lost in the abandoned shopping cart.

- Automate chat responses to frequently asked questions from customers or users.

- Automatically generate welcome and farewell messages, follow-up sales and more.

- Hibot automatically distributes the chats that enter business equally among service advisors.

- Obtain management reports from advisors to evaluate and improve customer service.

- Be available 24/7 through autoresponder chatbots.

- Configure exclusive advisors for specific clients, and whenever they contact the business, they are attended by the same previously assigned advisor.

- Connect WhatsApp, Facebook, Instagram, Telegram, and Live web chat, among others.

- Send the chats to the areas in charge of solving each need. Route messages to support areas, customer service, commercial, logistics, and more.

Hibot is a solution that helps companies sell more through digital channels, allowing the management of sales teams that use social network chats for customer management. The tool allows all sales advisors to answer a single WhatsApp line at the same time and distributes the conversations equally among the different advisors. With Hibot, teams centralize communications and automate conversations. Administrators can send promotions massively by WhatsApp, and integrate other social networks such as Instagram, Facebook, Telegram, MercadoLibre, Web Chat, Apple Business Chat, and more. In addition to the above, managers can integrate with other software through API and webhooks.

Starting from

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No pricing info

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Hibot's features

Features rating:

AI/Machine Learning
Alerts/Escalation
API
Autoresponders
Chat/Messaging
Chatbot
Communication Management
Configurable Workflow
CRM
Customer Database
Customer Experience Management
Customer Segmentation
Customer Service Analytics
Customizable Branding
Drag & Drop
Feedback Management
Live Chat
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Performance Metrics
Pre-Configured Bot
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Reporting & Statistics
Reporting/Analytics
Search/Filter
Social Media Integration
Speech Recognition
Surveys & Feedback
Third-Party Integrations
Workflow Management

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Hibot integrations (1)

Integrations rated by users

We looked through 2 user reviews, to identify which products are mentioned as Hibot integrations, and what is the users perception.

HubSpot CRM logo
HubSpot CRM

Integration rating: 5.0 (1)

Hibot support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
Chat
Knowledge Base

Training options

Live Online
Webinars
Documentation

Hibot reviews

Overall rating

4.5

/5

2

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.5/10
Rating distribution

5

4

3

2

1

1

1

0

0

0

Hibot FAQs

Q. Who are the typical users of Hibot?

Hibot has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Hibot support?

Hibot supports the following languages:
English, Portuguese, Portuguese, Portuguese, Spanish


Q. Does Hibot offer an API?

Yes, Hibot has an API available for use.


Q. What level of support does Hibot offer?

Hibot offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base

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