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Alibaba Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud computing and storage software
Table of Contents
Alibaba Cloud - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2025
Alibaba Cloud overview
What is Alibaba Cloud?
Alibaba Cloud is a cloud computing and storage software that helps businesses in eCommerce, hospitality, healthcare, media, retail, and other industries manage data migration, backup, monitoring, warehousing, and more. The built-in security center automatically identifies, analyzes, and notifies users about security threats including ransomware, viruses, and DDoSs.
Alibaba Cloud monitors and tracks configuration changes and sends alerts when non-compliant configurations are detected, allowing supervisors to trigger manual or automatic correction processes. The content moderation module utilizes deep learning technology to monitor and detect data depicting illegal activities across images, videos, text, and other multimedia content. It provides a built-in elasticsearch functionality, which lets administrators implement access control, security monitoring, and automatic updates across the organization.
Alibaba Cloud comes with an API, which allows businesses to integrate the system with several third-party solutions. With the multi-factor authentication technology, organizations can provide authorized access to the platform. It also lets users apply, purchase, and manage SSL certificates from a centralized platform.
Starting price
Alternatives
with better value for money
Alibaba Cloud’s user interface
Alibaba Cloud reviews
Overall rating
4.3
/5
15
Positive reviews
93
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.33/10
5
4
3
2
1
6
8
1
0
0
Kushal R.
MS Student
Turinayo M.
Veterinary personel
Yasser T.
Business man and trader
Owusu S.
Chief executive officer
Sayuj K.
Server Operator
ayse a.
translator
Who uses Alibaba Cloud?
Based on 15 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Alibaba Cloud's key features
Most critical features, based on insights from Alibaba Cloud users:
All Alibaba Cloud features
Features rating:
Alibaba Cloud alternatives
Alibaba Cloud
Starting from
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Google Cloud
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CenturyLink
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Alibaba Cloud pricing
Value for money rating:
Starting from
No pricing info
User opinions about Alibaba Cloud price and value
Value for money rating:
To see what individual users think of Alibaba Cloud's price and value, check out the review snippets below.
Kushal R.
MS Student
Turinayo M.
Veterinary personel
Alibaba Cloud integrations (20)
Integrations rated by users
We looked at 15 user reviews to identify which products are mentioned as Alibaba Cloud integrations and how users feel about them.
Integration rating: 5.0 (1)
Alibaba Cloud support options
Typical customers
Platforms supported
Support options
Training options
Alibaba Cloud FAQs
Alibaba Cloud has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Alibaba Cloud support?
Alibaba Cloud supports the following languages:
English
Q. Does Alibaba Cloud offer an API?
Yes, Alibaba Cloud has an API available for use.
Q. What level of support does Alibaba Cloud offer?
Alibaba Cloud offers the following support options:
Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support