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OneTrust Logo

Whistleblowing and compliance software for legal teams

Last updated: January 2025

Table of Contents

OneTrust - 2025 Pricing, Features, Reviews & Alternatives

What is OneTrust?

OneTrust is a GDPR compliance solution designed to help HR, legal, and ethics teams manage privacy, risks, data governance, and compliance on a unified interface. It enables managers to build compliance plans, automate data privacy impact assessments (DPIAs), and manage redacted documents.

Administrators can scan websites and mobile applications to manage details regarding customers’ consent and preferences and automatically classify third-party trackers. OneTrust's governance, risk, and compliance (GRC) functionality enables teams to monitor and mitigate supplier, third-party, and IT security risks. The solution also lets operators draft policies, monitor incidents pertaining to data breaches, manage audits, and plan for disaster recovery events.

OneTrust allows whistleblowers to anonymously report unethical incidents and automate investigational operations to manage cases. Team leaders can also utilize the AI-driven data discovery & classification functionality to visualize information flow across data assets.

Starting from

Free

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OneTrust's key features

Most critical features, based on insights from OneTrust users:

Compliance Management
Audit Management
Alerts/Notifications
Third-Party Integrations
Risk Assessment
Access Controls/Permissions

All OneTrust features

Features rating:

Vendor Master Data Management
Risk Scoring
Multi-Language
Identity Verification
Compliance Tracking
GDPR Compliance
Data Security
Dashboard
Activity Dashboard
Task Management
Policy Management
Workflow Management
Sensitive Data Identification
Incident Management
Consent Management
Audit Trail
Predictive Analytics
Prioritization
Process/Workflow Automation
Real-Time Monitoring
Regulatory Intelligence Feeds
Reporting/Analytics
Reputational Risk Management
Response Management
Risk Analysis
Risk Management
Risk Reporting
Assessment Management
Security Breach Monitoring
Self Service Portal
Archiving & Retention
API
Transaction History
Anonymous Feedback
Vendor Payment
Vendor Risk Management
Activity Tracking
Data Discovery
Data Mapping
Data Masking
Customizable Branding
Data Subject Requests (DSR/DSAR)
Data Visualization
HIPAA Compliant
Collaboration Tools
Case Management
Incident Reporting
Internal Controls Management
ISO Compliance
IT Risk Management
Legal Risk Management
Monitoring
Automated Routing
Offboarding
Onboarding
Operational Risk Management
OSHA Compliance
Performance Metrics
PIA/DPIA

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OneTrust pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

OneTrust support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Knowledge Base
FAQs/Forum
Phone Support
Email/Help Desk

Training options

In Person
Documentation
Live Online
Webinars

OneTrust reviews

Overall rating

4.2

/5

33

Positive reviews

85

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.06/10
Rating distribution

5

4

3

2

1

15

13

4

0

1

Pros
Loved easy to use interface and the way everything is organized.
Using Onetrust has been a good experience. The technical support is ok.
There are graphics, monthly update available. The team is extremely helpful.
Cons
It is a hard work to integrate Onetrust with other systems and it is also difficult to perform tasks such as cookies scanning and the translations of the tenent is not automatic.
Unable to upload or Generate PDF from the system. The formatting of the text is not good.
It's very simple with very less features. The other tools in the market have more tools for risk and compliance and audit tasks.

OneTrust FAQs

Q. What type of pricing plans does OneTrust offer?

OneTrust has the following pricing plans:
Pricing model: Free
Free Trial: Available

These products have better value for money


Q. Who are the typical users of OneTrust?

OneTrust has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does OneTrust support?

OneTrust supports the following languages:
English, German, Spanish, French, Italian, Portuguese


Q. Does OneTrust support mobile devices?

OneTrust supports the following devices:
Android, iPad, iPhone


Q. Does OneTrust offer an API?

Yes, OneTrust has an API available for use.


Q. What other apps does OneTrust integrate with?

OneTrust integrates with the following applications:
Microsoft SharePoint, Microsoft SQL Server, Drupal, Microsoft Outlook, Concord, Dropbox Business, Amazon S3, Amazon Redshift, Campaign Monitor by Marigold, Amazon DynamoDB, 1Password, ActiveCollab, Tealium Customer Data Hub, Amazon RDS, Braze, MongoDB, Broadcom, Docusign, OneDrive, Airtable, Google Drive, Box, PostgreSQL, Azure Active Directory, Microsoft Teams, Apache Kafka, Tenable.io, UpGuard, Microsoft Exchange, Apache Cassandra, BenchmarkONE, MySQL, Stripe, BambooHR, OneLogin, Azure Blob Storage, Squarespace, SendGrid, Okta, Slack, 4Degrees, SecurityScorecard, Instaclustr Elasticsearch, Splunk Enterprise, 6sense, Tableau, Google Cloud BigQuery, Amazon API Gateway, Azure Cosmos DB, Google Cloud, BitSight, ServiceNow, SAP HANA Cloud, Adobe Experience Manager, Alibaba Cloud, SurveyMonkey, IBM Db2, Iterable, Mailchimp, Greenhouse, Twilio, Ping Identity, Auth0, Joomla, Asana, Overloop, AdRoll, Salesforce Platform, HubSpot CRM, Oracle Eloqua Marketing Automation, Intercom, BigCommerce, Snowflake, Zendesk Suite


Q. What level of support does OneTrust offer?

OneTrust offers the following support options:
24/7 (Live rep), Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk

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