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Comet Backup Pricing, Features, Reviews and Alternatives

Comet Backup product overview

Price starts from

$

2

/momonth
Per User

What is Comet Backup?

Fast, secure backup software for IT departments, enterprise & MSPs. Comet is a flexible, all-in-one backup platform available in 10 languages. You choose your backup destination, server location, configuration and setup.

Key benefits of using Comet Backup

Comet can back up:
– Windows, Linux, MacOS
– Full computers, disks and partitions (bare-metal recovery)
– Files and Folders
– Microsoft Office 365 and Microsoft Exchange
– Microsoft SQL servers
– Microsoft Hyper-V
– MySQL and MongoDB databases
– Windows Server System State
– Windows System Backup
– Application-Aware VSS
– Program Output

• Direct-to-cloud backups—backup directly from end-user sites to cloud storage
• Free SSL support using Let’sEncrypt
• 2FA for server and client access
• Silent install
• Customer portal
• Remote upgrades, remote uninstall
• Configure backups remotely from server
• PHP SDK for the Comet Server API
• HostBill, Backup Radar, Prometheus integrations and more
• Import client backup settings from Ahsay V6 and CrashPlan
• Yubikey U2F support
• LDAP support
• Supported languages: English, Spanish, French, German, Portuguese, Dutch, Italian, Russian, Croatian, and Hebrew

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Knowledge Base
Email/Help Desk
Phone Support

Training options

Documentation
Live Online
Webinars
Videos

Comet Backup pricing information

Value for money

4.6

/5

20

Price starts from

$

2

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Comet Backup features

Functionality

4.4

/5

20
Total Features83 10 categories

Most valued features by users

API
Access Controls/Permissions
Third Party Integrations
Activity Dashboard
Alerts/Notifications
Monitoring
Reporting & Statistics
Data Import/Export

Functionality contenders

Comet Backup users reviews

Overall rating

4.6

/5

20

Positive reviews

95%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.05/10
Rating distribution

5

4

3

2

1

13

6

1

0

0

Pros
I was impressed by the ease of use of the server, how to deploy agents and how easy was to extract information from the server to report to our users how the backup was protecting their information.

Sergi M.

Outstanding customer service for outstanding software.

MP

Matthew P.

Great product for msp on super competitive prices.

AZ

Alexander Z.

Cons
The scheduling part and performance when using the Comet Server as storage destination are some of the parts where we struggle the most with.

Av

Arsène v.

The interface is a little confuse, paths to the options are not directly.

FS

Fernando S.

Linux support is very lacking - I can't use Comet to backup any of my Linux servers to the extent of less-than-a-day disaster recovery.

MP

Matthew P.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Comet backup for a Cloud provider

Reviewed a month ago

We were looking for a backup application that should be able to store efficiently the backup jobs to a cloud storage without using local temporal space. After a few evaluations we came to Comet, has a good pricing model, it's easy to start with and we are a happy user for more than 2 years. We are running hundred of backup jobs each day, and a few restores each quarter (we are lucky), and we never had any issue caused by Comet Backup.

Pros

I was impressed by the ease of use of the server, how to deploy agents and how easy was to extract information from the server to report to our users how the backup was protecting their information. Also, every time we opened a case with Comet, response time and quality was top notch.

Cons

It doesn't integrate (yet) with change tracking with the hypervisor so all the virtual disk has to be read each time, and that it'd be nice to integrate with S3 protocol Object locks to hedge against potential ramsonware attacks. I know that they are on it on both things but still not available.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great self-hosted multiplatform backup solution

Reviewed a month ago

We use Comet to backup key data and systems for our clients as well as for ourselves.

Pros

Comet has a light footprint, native applications (no Java client) and has a plethora of supported backup sources including Windows, Mac, Linux, databases, windows bare metal and more. It works reliably and offers flexible implementation options. The server software includes SSL certificate generation, data sync to other servers and more.

Cons

Server setup and implementation took a bit of work but once it is set up it works well. The management interface takes a bit to get used to. It would be nice if we could have more fine-grained control of server-to-server data sync.. e.g. syncing overnight.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good Backup solution

Reviewed 24 days ago

Overall really good for MSP customers.

Pros

The file backup part is really good. All the options for backup is really good. The features are a must. Work really smooth once its is setup

Cons

Storage vaults is bit confusing. Local vault and UNC file might have a problem connecting.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent backup software

Reviewed a month ago

We have used a fair number of backup software, all with some challenges. With Comet we have no issues at all.

Pros

Backup servers are available for Windows and Linux. Installation and configuration is very easy. Setup and executing backup jobs works perfect. Restore also no problems. They make new versions very regular, so many new features over time.

Cons

Overal the product works great. For virtual machine backup we use different software. If at some point this could be integrated in Comet backup, that would be excellent!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great product

Reviewed a month ago

I have used Comet Backup for years now and am very happy with it. We have used it for various different scenarios and there is an option for every type of backup needed.

Pros

The support is the best, I always test new features as they are released and have questions regarding them, I always get a response the same day.

Cons

The web interface is a bit clunky, I wish they would redo it, there is plenty of room for improvement.

Comet Backup FAQs and common questions

Comet Backup has the following pricing plans:
Starting from: $2.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Comet Backup has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Comet Backup supports the following languages:
Croatian, Dutch, English, French, German, Hebrew, Italian, Portuguese, Russian, Spanish


Yes, Comet Backup has an API available for use.


Comet Backup integrates with the following applications:
SQL Server, WHMCS, Amazon S3, Microsoft Azure, MongoDB, Klips, Backblaze Business Backup, MySQL, Backup Radar, Canny, PRTG Network Monitor, Google Cloud Platform, DigitalOcean, Alibaba Cloud, IBM Cloud


Comet Backup offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support

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