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Alloy Navigator vs Milvus Comparison (2026)

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Alloy Navigator logo

Alloy Navigator

Milvus logo

Milvus

Overview

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

19

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

R$

35

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

67

5

4

3

2

1

38

28

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.8

298

5

4

3

2

1

257

36

4

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

“Our customers like that they can respond to emails or use a portal to track their help requests. ”
TA

Trevor A.

Vice President of I.T.

“Alloy support also takes feature requests that they prioritize and implement in future releases. ”
TA

Trevor A.

Vice President of I.T.

“We've created custom workflows for scenarios like a new employee onboarding, new workstation deployment, etc.”
TM

Tracy M.

Network and Support Manager

Pros

Not enoughreviews yet

Cons

“The only real problem I've found so far is that the Inventory Items and the Equipment Lending Library don't sync. ”
Verified reviewer profile picture

Beth V.

Sr. Office Coordinator

“The interface can feel outdated and a bit clunky.”
EP

Enzo P.

Web Researcher

“The email handler routinely fails / gets backed up for varying reasons.”
TH

Travis H.

Network Manager

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features151
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Approval Process Control
  • Approval Workflow
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • CMDB
  • CRM
  • Calendar Management
  • Call Center Management
  • Capacity Management
  • Catalog Management
  • Categorization/Grouping
  • Change Management
  • Change Planning
  • Change Tracking
  • Chat/Messaging
  • Chatbot
  • Check-in/Check-out
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Depreciation Management
  • Device Auto Discovery
  • Dispatch Management
  • Disposal Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Templates
  • Full Text Search
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • IT Risk Management
  • Impact Management
  • Incident Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • License Inventory
  • License Management
  • License Tracking
  • Location Tracking
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Order Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Portable License
  • Portfolio Management
  • Prioritization
  • Problem Management
  • Procurement Management
  • Product Activation
  • Project Management
  • Projections
  • Purchase Order Management
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Issues
  • Relationship Mapping
  • Release Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Requirements Management
  • Requisition Management
  • Reservations Management
  • Risk Assessment
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Scheduled/Automated Reports
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Shipping Management
  • Single Sign On
  • Status Tracking
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Testing/QA Management
  • Text Editing
  • Third-Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Trial License
  • Widgets
  • Work Order Management
  • Workflow Automation
  • Workflow Management
  • Total features49
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Approval Process Control
  • Approval Workflow
  • Asset Lifecycle Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Benchmarking
  • CMDB
  • CRM
  • Calendar Management
  • Call Center Management
  • Capacity Management
  • Catalog Management
  • Categorization/Grouping
  • Change Management
  • Change Planning
  • Change Tracking
  • Chat/Messaging
  • Chatbot
  • Check-in/Check-out
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Content Management
  • Contract/License Management
  • Cost Tracking
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Depreciation Management
  • Device Auto Discovery
  • Dispatch Management
  • Disposal Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Templates
  • Full Text Search
  • Help Desk Management
  • Historical Reporting
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • IT Risk Management
  • Impact Management
  • Incident Management
  • Interaction Tracking
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • License Inventory
  • License Management
  • License Tracking
  • Location Tracking
  • Macros/Templated Responses
  • Maintenance Management
  • Maintenance Scheduling
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Monitoring
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Order Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Portable License
  • Portfolio Management
  • Prioritization
  • Problem Management
  • Procurement Management
  • Product Activation
  • Project Management
  • Projections
  • Purchase Order Management
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recurring Issues
  • Relationship Mapping
  • Release Management
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Requirements Management
  • Requisition Management
  • Reservations Management
  • Risk Assessment
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Scheduled/Automated Reports
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Shipping Management
  • Single Sign On
  • Status Tracking
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Supports Scrum
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Testing/QA Management
  • Text Editing
  • Third-Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Trial License
  • Widgets
  • Work Order Management
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations20
  • Auth0
  • BeyondTrust Remote Support
  • Google Calendar
  • LogMeIn Rescue
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Entra ID
  • Microsoft Excel
  • Microsoft Intune
  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft Word
  • Okta
  • OneLogin
  • OpsGenie
  • Ping Identity
  • Slack
  • TeamViewer ONE
  • Twitter/X
  • WhatsApp
  • Zapier
  • Total integrations1
  • Auth0
  • BeyondTrust Remote Support
  • Google Calendar
  • LogMeIn Rescue
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Entra ID
  • Microsoft Excel
  • Microsoft Intune
  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft Word
  • Okta
  • OneLogin
  • OpsGenie
  • Ping Identity
  • Slack
  • TeamViewer ONE
  • Twitter/X
  • WhatsApp
  • Zapier