Alloy Navigator Pricing, Features, Reviews & Comparison of Alternatives

Alloy Navigator

Award winning IT Asset Mgmt and Service Mgmt platform

4.56/5 (27 reviews)

Alloy Navigator overview

Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters.

Covering several IT disciplines ranging from Help Desk, Inventory & Knowledgebase Management to ITIL-driven standards such as Change & Configuration Management, Alloy Navigator is the perfect solution for small, medium and enterprise businesses who strive to achieve the highest levels of productivity.

Pricing

Starting from
$11/month
Pricing options
Free
Free trial
One time license
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

Chinese (Simplified), Chinese (Traditional), English, French, German and 4 other languages, Italian, Portuguese, Russian, Spanish
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Alloy Navigator reviews

Excellent
15

Very good
12

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.4
  4.5
  4.1
  4.8
Eric Oshefsky

Alloy does the job

Used daily for 1-2 years
Reviewed 2018-07-30
Review Source: Capterra

The majority of our IT department lives inside Alloy. It is simple to use for the average technician and the user portal is good as well. The integration of software allocation and databases of all hardware on our network is a must.- Alloy user portal and technician portals are easy to use - Runs quickly and smoothly - Easy to import users from AD - Email integration for alerts on new tickets and updates on existing tickets - Training that Alloy offers is well thought out and contains tons of information.

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Anonymous

I love the product and it has helped us and our client streamline their support processes.

Used daily for 2+ years
Reviewed 2018-06-20
Review Source: Capterra

providing an efficient service deskThere are many features, and they are entirely customisable. The out of the box features and set up is very useable from day 1. Support is great.

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Marshall McAdams

Great Support and Inventory Management Software

Used daily for 2+ years
Reviewed 2018-11-29
Review Source: Capterra

Alloy keeps our technology department on task, and gives our company's users an easy way to ask for help in solving their issues. The software is near limitless in what you can do with it thanks to the scripting and automation it provides. The automation also helps us manage our inventory, by keeping up with computers and hardware in stock, on loan, etc. We send emails to users to remind them to return hardware they've borrowed, and we've created a process that will create a ticket if our stock of hardware or computers starts getting low. Monthly tasks such as access reviews and computer updates are tracked using tickets that are automatically created. This software is highly customizable, provided you've got the knowledge and imagination to write the scripts and workflow.Our favorite part about the Alloy software is the scripting and automation it provides. You can have it create tickets or work orders automatically when certain conditions are met, such as a ticket to order more computers when stock is running low.

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Jeff Wampler

If keeping track of everything is what you want, this product is for you! And I mean everything!

Used daily for 2+ years
Reviewed 2018-07-21
Review Source: Capterra

Alloy keeps track of a ll of our inventory, software changes, support incidents, knowledge base, etc. The information in Alloy puts all the necessary information in one place to manage our IT environment easily and efficiently.Alloy can be as simple or as complex as you want it to be based on how you set it up. The flexibility and depth are what I love most about it. You can really keep track of everything in your IT environment and you can customize it to fit your specific needs. Other products make you use their preconfigured categories and workflows, etc. While Alloy comes preconfigured with almost everything you need, you can add or remove just about anything you want and build your own workflows to automate the system.

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Anonymous

We use Navigator for help desk ticket and asset management and have found it quite useful.

Used daily for 1-2 years
Reviewed 2018-06-12
Review Source: Capterra

From a help desk perspective, we appreciate being able to see trends in issues our users are experiencing as well as where the issues are coming from. It's quite easy to configure when linked to our AD and other global settings can be updated for multiple users en masse. I appreciate the flexibility in being able to create views of tickets that work for me, as do the other techs who respond to tickets.

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Alloy Navigator pricing

Starting from
$11/month
Pricing options
Free
Free trial
One time license
Subscription
View Pricing Plans

Based on # of techs/computers, no cost for supported customers/hardware

Alloy Navigator features

API
Access Control
Activity Dashboard
Activity Tracking
Application Integration
Auditing
Automatic Notifications
Collaboration Tools
Data Import/Export
Drag & Drop Interface
Projections
Real Time Data
Real Time Monitoring
Real Time Reporting
Reporting & Statistics
SSL Security
Third Party Integration
User Activity Monitoring
Workflow Management

Monitoring (183 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
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Category Leaders ranking

Reviews
Integrations
Mobile
Functionality
Security

#7 in IT Service Management (ITSM)

View full ranking
53
12
0
15
13
13

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

Alloy Navigator also features in these categories:

Additional information for Alloy Navigator

Benefits

• Design robust IT processes with the most powerful workflow automation engine in its class without the need for costly programmers.

• Achieve complete IT operational awareness with auto-intelligent data links that ensure you recognize important relationships within your information.

• One-click audit your entire network, conquer the asset life cycle, inventory with our bar code scanner, and ensure compliance with best-in-class software licensing tools.

• Reduce information overload with powerful content availability tools that allow you to provide customer specific content only to those who need it.

• Achieve unprecedented insight with customizable, schedulable reports, tailor-able end-user and admin dashboards and on-the-fly views for up-to-the-minute analysis.