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AWS Systems Manager
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing AWS resources
Table of Contents
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AWS Systems Manager - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: February 2026
AWS Systems Manager overview
What is AWS Systems Manager?
AWS Systems Manager is a secure, end-to-end management solution that enables organizations to gain visibility and control over their resources on AWS, as well as in multi-cloud and hybrid environments. The service provides a unified user interface so administrators can view operational data from multiple AWS services and third-party tools, helping them quickly detect and resolve issues.
AWS Systems Manager features four core capability groups. The Operations Management group includes tools for aggregating data, managing incidents, and gaining operational insights. The Application Management group helps automate the configuration and ongoing management of applications and resources. The Change Management group provides capabilities for automating processes like patching and resource changes. The Node Management group offers features for managing individual resources, such as patching and remote access.
By leveraging AWS Systems Manager, customers can improve visibility and control, shorten the time to detect and resolve issues, maintain compliance, and automate configuration across their entire infrastructure. Businesses can centralize operational data, automatically resolve application problems, simplify resource management, and remediate security events.
Key benefits of using AWS Systems Manager
Starting price
Alternatives
with better value for money
Pros & Cons
Ease of Use
Automation
Cloud and Hybrid Server Management
Patch Management Automation
AWS Systems Manager’s user interface
AWS Systems Manager pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.5
Ease of use
4.3
Customer support
4.4
Reviews sentiment
What do users say about AWS Systems Manager?
Initial setup and configuration can be complex, especially around IAM permissions and hybrid environments.
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Who uses AWS Systems Manager?
Based on 63 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
AWS Systems Manager's key features
Most critical features, based on insights from AWS Systems Manager users:
All AWS Systems Manager features
Features rating:
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AWS Systems Manager pricing
Value for money rating:
Starting from
No pricing info
User opinions about AWS Systems Manager price and value
Value for money rating:
To see what individual users think of AWS Systems Manager's price and value, check out the review snippets below.
Verified reviewer
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Verified reviewer
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AWS Systems Manager integrations (7)
Integrations rated by users
We looked at 63 user reviews to identify which products are mentioned as AWS Systems Manager integrations and how users feel about them.
Integration rating: 4.0 (1)
“If an EC2 instance drifts from our approved patch level or security group settings, AWS Config flags it, and Systems Manager automatically applies the correct patch or configuration. We no longer have to manually hunt for misconfigured instances.”
Tinashe N.
Systems Manager
Other top integrations
AWS Systems Manager support options
Typical customers
Platforms supported
Support options
AWS Systems Manager FAQs
AWS Systems Manager has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
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Q. What languages does AWS Systems Manager support?
AWS Systems Manager supports the following languages:
English
Q. Does AWS Systems Manager offer an API?
No, AWS Systems Manager does not have an API available.
Q. What level of support does AWS Systems Manager offer?
AWS Systems Manager offers the following support options:
Email/Help Desk, Chat, FAQs/Forum