To compete you have to stand out, period. Resources, customer service, blah blah blah. You can purchase that. On screen chat, and content companies can be managed with a smartphone these days. You stand out when what you offer to clients is exceptional. All mobile app platforms are not equal, I assure you. When I hear someone say they have an app I think of the basics. Can it reduce the cost to acquire customers and how exactly is this accomplished? Is the app compatible with most available mobile devices in the market? Does it offer the latest technologies and if it does what does it cost to add them? Questions like this matter even when a client doesn't think to ask them. The product should be easy to understand and familiar. Technology is only as good as you understand it.
Customers want to know is the cost to develop high, is it hard to maintain, and how is it going to make them money. It helps that the marketplaces are already installed on every phone but when you tell customers that their app will be compatible with 18,000 mobile devices, that one out of every five apps available in the marketplaces use our platform, and they will be in over 155 countries because we publish globally this is where the conversation gets interesting. Access and ability make a huge difference. Customers understand the more people the app is available to, the higher the user potential is to market to. Sending push notifications to devices that don't even have their app is next level for customers. When explained that it works like an amber alert understanding is an understatement, they get it. These entrepreneurs are now focusing on marketing and advertising when most don't have an email campaign, newsletter, press release, or use social media.
The very best I can say about mobile applications in general is, you get what you pay for. If you look at the Otreva Calculator you can see what you have to pay for. We offer 95% of what's listed but we don't charge anywhere near those costs. We understand small businesses can't part with crucial dollars and we have found a way to offer Fortune 500 perks without a Fortune 500 budget. The platform speaks for itself. Translations, enterprise features, and built in qr scanner. Nothing is perfect, I would say after working with the program for a few years now this platform offers the most across the board for developers , our clients, and the clients' they serve. Bizness Apps works its #JustSmartBusiness.
Options that separate BA from everyone else like geofencing, car finder, QR Scanner, Cpanel for clients with branding, some of the resources for marketing., translations, and the blog. The NextGenCMS has improved the overall experience. The updates bell is always interesting i look forward to the news updates. Getting started is a great resource too as well. It's great for newcomers and provides them some startup documents and resources for their clients.
When you find something you enjoy to use no matter how great it is you have to make it better. So I read everything and demo everything. I am a user of features so I certainly have some options I would like to see. A con is something that you like least. I'm pretty satisfied but features I would like to see I could use a few. I would like to see like chat support. I never want to call if I can just chat. Voice chat for gender verification if needed. The ability to call a client from the dashboard like a Skype plug-in would be nice. That would be used often.
Repetitive work design like forms could be saved. I would like to save the form I did in one app and bring it from another. I achieve this by creating a demo app with all the custom work like membership forms, employment forms, etc and just duplicate the app giving it a new customer search name for the marketplaces. This way I don't have to recreate it again from scratch. All I have to do is delete what I don't need. The app industry and business type need to be updated. I did a Fashion App and had to put it in "Sports/Entertainment/Gaming" because there was no fashion category.
Value for money
Ease of use
Likelihood to recommend: 9/10