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kintone Pricing, Features, Reviews and Alternatives

kintone product overview

Price starts from

24

/user

Per month

What is kintone?

Key benefits of using kintone

  • Build applications specific to your business. Customize the app to meet your exact needs. No IT department required.

  • To enhance your collaboration with internal colleagues and external partners, the workspace provides business apps, real-time charts, business processes and communication all in one place. Your one-stop-shop for effective collaboration.

  • Show graphs and create reports instantly from real-time data using smart, automatic graphing features. Embed your data into rich text or other services to enable real-time visualization.

  • Collaborate with your external partners and customers by creating individual guest workspaces. Guests will have access to the apps, graphs, business processes and communications that you want them to see and not the ones you don't.

  • Receive approval request notifications even on your mobile device. Define business processes with internal and external partners.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    Live Online
    Videos
    In Person
    Documentation
    Webinars

    kintone pricing information

    Value for money

    4.7

    /5

    86

    Starting from

    24

    /user

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    kintone features

    Functionality

    4.5

    /5

    86

    Total features

    179

    14 categories

    Most valued features by users

    API
    Access Controls/Permissions
    Third Party Integrations
    Reporting/Analytics
    Activity Dashboard
    Alerts/Notifications
    Reporting & Statistics
    Monitoring

    kintone users reviews

    Overall Rating

    4.7

    /5

    86

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.21/10
    Rating distribution

    5

    4

    3

    2

    1

    64

    20

    1

    1

    0

    Pros
    I have accurate reports, solid information and feel confident in my presentations because of the ability to have reports at my fingertips.

    TJ

    Tara J.

    Analyst in the utility industry, I was impressed with the ease of use of the Kintone product and the ability to come up to speed to develop a useful program.

    MK

    Mary Kaye W.

    Very easy to use; can pretty much do anything we need. Great community that shares info and customer support is great.

    KH

    Kat H.

    Cons
    But if we had to go this alone, we'd never have endured.

    AR

    Anonymous Reviewer

    There is some functionality missing that I need for the vision I have for our database.

    AY

    Ariel Y.

    I have attempted group set ups & have had access granted and restricted where it was unintended.

    JK

    Jennifer K.

    Overall Rating

    Takes the Stress Out

    Reviewed a year ago

    Transcript

    Tara J.: My name is Tara, and I'm a homeless services provider in [inaudible 00:00:05], and I would rate...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great software which allows to quickly optimize analog processes. Fits small and large organization

    Reviewed 4 years ago
    Pros

    Very easy to develop forms and workflows. User driven. Allows to deploy apps fast and supports quick changes based on user needs.

    Cons

    The mobile version needs improvement and is not as user-friendly as the desktop version. A better mobile version would greatly add to the overall value of the software.

    Vendor response

    Thanks for the review! I will pass on your feedback about our mobile app. We are currently in Beta testing for Kintone Roam, a new version of our mobile app. This new app is intended for in-the-field Kintone users. If you'd like to check it out, please email support@kintone.com.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Takes the Stress Out

    Reviewed 2 years ago

    I have accurate reports, solid information and feel confident in my presentations because of the ability to have reports at my fingertips.

    Pros

    I love that Kintone allows me to retrieve our data in an easy to understand way. I can pull reports, manipulate them and present the data easily.

    Cons

    I wish it were a bit more flexible in regards to searching for information.

    Vendor response

    Hello Tara, Thank you for your wonderful review! We're glad to hear you are satisfied with Kintone, and find our product user-friendly. I've included a link below on how to search data in Kintone. Searching Data: https://get.kintone.help/k/en/user/search/search_details.html Please don't hesitate to reach out if you ever have any questions. We're happy to help! Best, Marie Kintone Customer Success

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    We love Kintone

    Reviewed 2 months ago

    We spent a lot of time developing, tying to get our apps all set before we dove in. We just started to use it and it is so much easier than our old systems. Thank you Kintone!

    Pros

    We were doing our case management remotely with Microsoft office products, which was time consuming and challenging when server issues prevented access. Kintone is great! It is easy to use, so customizable, has great features and they are constantly adding more plug ins and connections. We can connect to outside programs and we can move around fields and create apps for pretty much whatever we need....

    Cons

    There are many different outside programs we use that we can connect (yay), but the cost of getting someone to code the connection is a difficult upfront cost to afford. Had to pick and choose what was most important.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    New I.T Analyst using Kintone for about 6 months now

    Reviewed 3 years ago

    I've built a lot of apps for the company I'm with including a Gas Mileage Tracker App where I wrote a script that connected to Google Maps App and gave us the distance in miles and how much that was in dollars. I enjoyed it for the simplicity and how easy it was to get started building an app. Also the fact that the scripts use Javascript instead of some made up language is also good since most developers have been introduced to either Javascript or Java by now.

    Pros

    I like how easy it is to use and learn and set everything up. One of the advantages I think it has over most of the products in the same line, is how easy it is to set up process management and to assign roles to everyone on the team. For newer companies without anyone that's tech suave, I would definitely recommend Kintone!

    Cons

    Compared to other Services like Zoho Creator, there really is not much room for customization in the apps and the fact that you have to use another service to generate forms to input into the database is also bad because if you are not a user with Kintone, then the data cannot be accessed.

    Vendor response

    Hi James, Thank you for your feedback! With our open API's, the customization possibilities are endless to transform your apps. I'd be happy to connect you with a Sales Engineer to review any requirements you have in more detail. There are a couple of options to display your data to those not inside Kintone. You can purchase a Guest Account which allows users to access a specific Space in which they were invited to and view the data from there. There is also an add-on called kViewer that allows you to display information inside Kintone with those outside of Kintone via a URL. Best, Larissa Kintone Customer Success

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Great Value and Easy to Use

    Reviewed 2 years ago

    Great, customer support has been easy to use and the staff is very knowledgable about the product.

    Pros

    Kintone is easy to customize without coding knowledge and offers almost all of the functionality of products that are 5x as expensive.

    Cons

    Integrations with other programs need to be refined and the ability to reverse a step in the process management system would be really helpful.

    Vendor response

    Hello Russel, Thank you for your great review. We're glad to hear you enjoy Kintone's flexibility and functionalities! As for the integrations, we have Kintone Developer Program; Help and support on plugins, integrations, technical assistance can be found here. Kintone Developer Program: https://developer.kintone.io/hc/en-us You can set up Process Management so the status can be reversed. I would be happy to connect you with your Customer Success rep to help set this up on your domain! Our team is always glad to help you if you need any further support. Best, Marie Kintone Customer Success

    kintone FAQs and common questions

    Q. What type of pricing plans does kintone offer?

    kintone has the following pricing plans:
    Starting from: $24.00/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of kintone?

    kintone has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does kintone support?

    kintone supports the following languages:
    English


    Q. Does kintone support mobile devices?

    kintone supports the following devices:
    Android, iPad, iPhone


    Q. Does kintone offer an API?

    Yes, kintone has an API available for use.


    Q. What other apps does kintone integrate with?

    kintone integrates with the following applications:
    Microsoft SharePoint, GitHub, Make, Microsoft Outlook, Dropbox Business, Zapier, Formstack Documents, Gmail, OneDrive, Google Workspace, Trello, Google Drive, Box, WordPress, Twitter, OneLogin, Okta, Slack, Microsoft 365, Typeform, Tableau, Eventbrite, JIRA Service Management, Google Calendar, Mailchimp, Twilio, Evernote Teams, Zendesk


    Q. What level of support does kintone offer?

    kintone offers the following support options:
    FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

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