Continuum Pricing, Features, Reviews & Comparison of Alternatives

Continuum

Transforming the way IT and cybersecurity are delivered.

4.76/5 (21 reviews)

Continuum overview

What is Continuum?

The Continuum Platform combines proactive, intelligent software with expert services to help MSPs capture more revenue and grow their business with confidence.

Continuum Fortify™
Advanced cybersecurity and automated threat detection that minimize risk.

Continuum Command™
Powerful remote monitoring and management with built-in intelligence that eliminates noise.

Continuum Recover™
Robust backup and data protection for local and cloud environments.

Continuum Assist™
SOC, NOC, Help Desk and related technical services that provide expanded expertise to MSP workforces.

Continuum Enable™
Our e-learning solution makes it quick and easy to set-up, deploy and manage Continuum products.
www.continuum.net

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, Middle-East and Africa, United Kingdom

Supported languages

English
Continuum screenshot: The Continuum PlatformContinuum - The Platform for What's Next

Continuum reviews

Excellent
16

Very good
5

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.6
  4.8
Garry Adams

Phenomenal product with amazing support backing it.

Used daily for 2+ years
Reviewed 2017-12-06
Review Source: Capterra

Their support is top-notch. We couldn't run our business without it!

Pros
We've been with Continuum from the beginning and they get better all the time. One of their best qualities is the constant striving for improvement. They are always adding new features to bring additional value to the platform. Their outsourcing is definitely a major focus, bringing the "Tech Advantage" program and their 24/7 NOC for support you can start up with very low operating budget and support large environments very quickly.

Cons
Some of the RMM components are still based on old framework and there are limitations. Continuum is working on these, but every now and then an old bug from a previous piece of their software causes a problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Grace Jenson

#1 in Remote Desktop

Used daily for 2+ years
Reviewed 2018-08-28
Review Source: Capterra

The benefits for our company with this product has been with better time management. We are able to be much more efficient with the remote desktop feature when troubleshooting employee's computers. The antivirus feature is very easy to use and easy to push out to our computers.

Pros
The interface is very user friendly and has a ton of awesome features! Our favorite feature is the remote desktop interface. It is very simple to remote into a PC without having to have the remote user accept permissions like on other software such as Bomgar.

Cons
We didn't like that we had to update the software installer every 90 days. We keep an installer on one of our network drives and each time they release a new one, we would have to go back into the drive and update it.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

A good RMM for the price

Used daily for 2+ years
Reviewed 2018-10-23
Review Source: Capterra

Overall, Continuity247 has been very helpful, although with the flaws in layout it can be challenging to find what you need. The competitive cost of the product makes it worth investigating as an RMM tool for MSP's.

Pros
The reporting tools, and the sandbox testing of patches has been extremely straightforward to configure, review, and find difficult computers that need extra attention. Also, some of the issues on servers have been identified and repaired by Continuum overnight before we are even aware the problem was identified.

Cons
The website layout is clunky and unorganized at times. They are caught between two different layouts so some screens use an old confusing layout that requires direct training before you can find some items. Other screens have been updated and have a more intuitive layout for easier navigation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Ben Nolen

Long time user

Used daily for 2+ years
Reviewed 2016-10-28
Review Source: Capterra

We've been using Continuum for over 5 years. We've been with them through a lot of great changes. I am constantly impressed with the updates and upgrades they have added over the years - new features and new services all the time. Our reps are great, helpful and knowledgeable. The NOC has provided us the ability to not have to staff up as much as we would have otherwise.

Pros
Reporting and remote access are really strong.

Cons
Sometimes the web interface is slower than I'd like. It's been improved quite a bit over the years, but could still use more.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Managed Services made easy!

Used daily for 2+ years
Reviewed 2018-08-28
Review Source: Capterra

Continuum has made it very easy for us to know whats going on with our endpoints. Alerts for hardware issues as well as software patching makes it easy to address issues before they get to be critical. Having the ability to remote into comptuers and support end users has been very beneficial as well.

Pros
We can manage our computers remotely. Continuum also takes a look at whats going on our systems and sends us alerts, such as low hard drive space and out of date software patches.

Cons
Lack of geolocation software for MIcrosoft Windows based machines.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Continuum pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Contact Continuum for detailed pricing information.

Continuum features

API
Alerts / Escalation
Monitoring
Real Time Monitoring
SSL Security
Third Party Integration

Access Control (111 other apps)
Activity Dashboard (159 other apps)
Activity Tracking (89 other apps)
Application Integration (75 other apps)
Auditing (92 other apps)
Automatic Notifications (128 other apps)
Collaboration Tools (82 other apps)
Compliance Management (77 other apps)
Data Import/Export (111 other apps)
Data Visualization (75 other apps)
Drag & Drop Interface (99 other apps)
Real Time Data (88 other apps)
Reporting & Statistics (115 other apps)
Workflow Management (103 other apps)

Additional information for Continuum

Key features of Continuum

  • Server monitoring
  • Router / switch monitoring
  • IT asset management
  • Knowledge management
  • IP address monitoring
  • Remote monitoring and management (RMM)
  • Backup and disaster recovery
  • Mobile device management
  • Automated ticketing and alerting
  • Filter out false positives
  • Actionable tickets
  • 24x7 monitoring and trouble shooting
  • Continuum Network Operations Center (NOC)
  • Issue resolution
  • Fully-managed
  • Integrate with hardware vendors
  • AES-256 encryption
  • Automatic data replication
  • Granular scheduling of backup
  • Retention policies
  • Self-service file and folder browsing
  • Self-service virtualization of individual machines
  • Disaster recovery testing and full DR support
  • Event logs
  • Network availability monitoring
  • Scripting
  • Patch management
  • Endpoint protection
  • Client communicator
  • Patching
  • Automatic backup
  • Communication management
  • Data replication
  • Employee management
  • Event logs
  • Issue management
  • IT asset tracking
  • Mobile integration
  • Real time analytics
  • Real time monitoring
  • Real time reporting
  • Remote control
  • Retention policy
  • Software testing
  • SSL security
  • Status reporting
  • Third party integration
  • Website security
  • Continuous backup
  • Mobile alerts
  • Prioritizing
  • Trouble ticketing
  • Server performance
  • Automated scheduling
  • Application security
  • Risk alerts
  • Alerts / escalation
  • Data recovery
  • Testing management
  • Issue tracking
  • Chat
  • Ticket management
  • User activity monitoring
  • Backup log
  • Help desk integration
  • Support ticket tracking
  • Disaster recovery
  • Monitoring
  • Performance reports
  • Self service portal
  • Remote monitoring
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Benefits

Save time and money with powerful automation and task management.

Thwart even the most ingenious digital attacks with advanced threat protection.

Focus on your business goals and let our experts help get you there.

Reduce sprawl and simplify IT with one integrated, interconnected platform.