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Accelo
Transform the way you manage client work
(86)
Q. Who are the typical users of Accelo?
Q. What other apps does Accelo integrate with?
Accelo integrates with the following applications:
authorize.net, Microsoft Outlook, PayPal, Google Analytics 360, Jira, Zapier, Gusto, QuickBooks Online Advanced, Expensify, Google Workspace, Google Drive, Twitter/X, Stripe, Salesforce Sales Cloud, BrightGauge, Microsoft 365, Kaseya VSA, NinjaOne, Quickbooks Online, Google Calendar, Mailchimp, Ignition, Microsoft Power BI, Xero, HubSpot CRM, ConnectWise Cybersecurity Management, Zendesk Suite
Accelo is an end-to-end cloud-based platform that manages all aspects of client work delivery, from prospect to payment, including sales, projects, tickets, retainers, timesheets, resourcing and more, regardless of where you are. With an emphasis on time and money, the client work management platform gives you a holistic view of your most up-to-date business data and financial performance.
Typical customers
Platforms supported
Support options
Training options
Starting from
20
/user
Per month
Starting from
8
/user
Per month
Overall Rating
4.5
/5
165
Positive reviews
98
53
8
3
3
Kim D.
Executive Director
Outsourcing/Offshoring, 1-10 employees
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Transcript
Kimberly D.: Hi, I'm Kimberly. I am a CEO. My one to five rating for Accelo is two and for more ratings...
Loris D.
Used daily for 6-12 months
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Accelo is one of the most systematic and organized application. I opted for the free trial and was very much pleased with what it offered. It a system or strategy that helped me managing client interactions, dealing with future and current customers, optimizing and systematizing relationships between them. It is a cloud-based CRM platform, which allows me to stay connected with the client information whenever and from wherever. All the requirements to satisfy a client could be done online through the AffinityLive application. It also integrates nicely with other applications such as Google related applications (Google Mail, Contacts, and Calendar). The user interface is easy to use and navigate. Glad I came across it. I am so relieved all the work is done easily with this.
It can seamlessly be integrated with all leading platforms. It helps accumulate everything at one place be it CRM, Email, Project Management, Support Ticketing etc. They have one of the best support services.
The only con that i find in it is that it is abit tough to learn at one shot. So new ones take some time in getting handy with it.
Anna G.
Information Technology and Services, 51-200 employees
Used weekly for 1-2 years
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Accelo is a service that has allowed me to achieve very important objectives for our organization, its integration to CRM system is excellent for us to manage different projects, its agility and productivity is what has allowed us to obtain very favorable results in the last years. It offers a very customizable system to use effectively in the problems that users require to solve, I have several years using this software and it has given me an extraordinary experience, it is available at a very accessible price for everyone, it really is an excellent software and I recommend it very much.
I love working with Accelo because it is a very accessible service for my company, its high performance allows us to manage projects with high performance and my team loves it because of how convenient it is, the tool is available to access from Windows and Android. One factor that makes this software ideal for anyone even without technical knowledge is that it has excellent training available for inexperienced people, its high customization and its wide interface make an excellent experience that motivates people to want to work with this software every day at all times.
The software has constant updates which is an advantage and disadvantage at the same time to work, the main advantage is that it keeps all your system updated to the most innovative technology and the disadvantage is that for people to adapt to the software makes this very challenging because of the constant changes that are seen.
Joshua K.
Management Consulting, self-employed
Used daily for 1-2 years
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It has so many features that it's light years ahead of anything else I've tried and I've been through dozens of programs. I'm probably using 10% of the features yet it's still indispensable. I love how I can set different rates for different clients, even the same clients but for different projects. I can fairly easily track my time and send invoices.
That said, Accelo is so utterly confusing, that if you don't already have a complex management system that you're converting from, and is one which you already mastered, you can get very easily overwhelmed by the differences between Retainers, Tickets, Projects. You can attempt to just use one of them and see how it works for you, but then certain items won't be billable if not set up with the correct...
Hi Joshua, sorry for the frustrations with support. Since your review we've invested a lot into building out our support team, and have also introduced options for real-time support for users who want/need it for their businesses.
Shahidul I.
Internet, 10,001+ employees
Used daily for 1-2 years
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It kind of changed a whole lot of my teams work ethic, and system. Helper us immensely with unique set of features, especially, syncing schedules, result tracking.
Nothing much really. Just that the pricing is on the higher side. Not a deal breaker though.
Hi Shahidul, thank you for taking the time to leave a review! We're so glad to hear that Accelo's unique features are helping your team manage schedules and track results. Thank you again for your feedback!
Adam S.
Used daily for 6-12 months
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Time saving and much much better project management.
Love the ability to see all tasks and drag and drop through deadlines. Love being able to track a project from proposal stage through quoting through project management and billing. Unique and totally awesome end to end product. Oh and awesome email integration.
Takes some time to learn and setup. There is a service you can buy to have them set it up for you, but the truth is creating scalable systems for your business processes is tough. Accelo makes it a helluva a lot easier, but you still have a lot of thinking and work to do to enable you to do the job you want.