Crashlytics Pricing, Features, Reviews & Comparison of Alternatives

Crashlytics

Crash reporting solution for iOS and Android developers

4.67/5 (6 reviews)

Crashlytics overview

What is Crashlytics?

Instead of just showing you the stack trace, Crashlytics performs deep analysis of each and every thread. We de-prioritize lines that don't matter while highlighting the interesting ones. This makes reading stack traces easier, faster, and far more useful!

Our goal is to make your life easier. We perform deep analysis of your stack traces and surface the threads and lines that are most relevant. We hide the ones that are not interesting so you can quickly scan and trace the issue.

Now you'll get precise information on the performance of the devices that your apps run on. We'll let you know if the crash only happens on a specific model or generation of a device. We'll even tell you other information, like whether your app only crashes in landscape mode, or whether the proximity sensor is always on.
try.crashlytics.com

Pricing

Pricing options
Free
Value for money
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Business size

S
M
L

Markets

United States, Canada, United Kingdom

Supported languages

English
Crashlytics screenshotCrashlytics screenshotCrashlytics screenshotCrashlytics screenshotCrashlytics screenshot

Crashlytics user reviews

Excellent
4

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.5
  4.5
  4.4
  3.8
Joe Werner

Crashlytics app

Used monthly for 1-2 years
Reviewed 2020-11-19
Review Source: Capterra

Its great for crash reporting so I'd reccomend it definitely to anyone who is looking for crash solutions.

Pros
Great crash reporting - and you can open up the session of the crash and open up- the logs and verify exactly what happened.

Cons
Crashlytics will not help for all app issues - only crashes- and so its is not an optimal all ending solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Angelo Cammalleri

Crashlytics saves the day, regularly

Used daily for 2+ years
Reviewed 2019-01-04
Review Source: GetApp

Pros
Crashlytics has more often than not helped us to identify app crashes before during and after deploymen, without this service the quality of our product would really degrade.

Cons
I dislike that it is quite intransparent as to how to set up Crashlytics. As there are different methods out there and some are really outdated but the website of them still lists them. Always use it with fabric today.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

A necessity for all Apps

Used weekly for 1-2 years
Reviewed 2020-06-20
Review Source: GetApp

Crashlytics has revolutionized our app support and made our resolution times faster.

Pros
What we loved the most about Crashlytics is the very simple and organised dashboard that gives you crash reports per device. There is also an option to categorize these crashes by different versions of the app that its reporting on. Integration with the app was very easy as there was a step by step guide provided. Error reporting has never been easier, as soon as a crash occurs in any app of our apps, we get a notification instantly.

Cons
A log of events leading to the crash in an app would be ideal to give more insight into bugs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Darian Rawson

Simple and Instant Application Reporting

Reviewed 2016-04-14
Review Source: GetApp

Tracking multiple apps is simple, across different platforms and devices. It's easy to add the necessary tools, and vital to pinpoint issues that arise due to future software updates that affect the OS of the systems your applications run on, as well as additional hardware that may be released after your applications are launched.

Pros
Simple, free, and easy to read information pertaining to crash reporting of your applications that includes multiple platforms such as an app that runs on both Android and iOS.

Cons
Website interface could use a lot of improvement. I feel like it is trying way too hard to be extra cool looking, but it really just confuses you, irritates you and makes you feel lost.

Rating breakdown

Value for money
Ease of use
Customer support

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Crashlytics pricing

Pricing options
Free
View Pricing Plans

With Crashlytics Enterprise, there are no usage costs, fees, or limits when it comes to your app’s performance monitoring. The features and usage we used to charge for based on limits are now unlimited across the board.

In the future, all new Crashlytics accounts will be automatically upgraded to the unlimited, free version of the product; existing users have already been transitioned.

Crashlytics features

API (413 other apps)
Access Control (176 other apps)
Activity Dashboard (239 other apps)
Activity Tracking (127 other apps)
Alerts / Escalation (124 other apps)
Auditing (122 other apps)
Automatic Notifications (178 other apps)
Collaboration Tools (110 other apps)
Compliance Management (131 other apps)
Data Import/Export (169 other apps)
Data Visualization (128 other apps)
Drag & Drop Interface (127 other apps)
Monitoring (268 other apps)
Real Time Data (120 other apps)
Real Time Monitoring (151 other apps)
Reporting & Statistics (199 other apps)
Search Functionality (118 other apps)
Third Party Integration (237 other apps)
User Management (109 other apps)
Workflow Management (140 other apps)

Additional information for Crashlytics

Key features of Crashlytics

  • Deep analysis
  • Deep Workflow Integration
  • Advanced reporting
  • Notification and tracking
  • Real-time processing and updates
  • Enterprise security
  • Real-time crash reporting
  • Defensive reporting
  • Stack unwinding
  • Mach exceptions
  • Compatibility with Android 2.1 and iOS 4.0
  • Issue Aggregation
  • Smart charts
  • View and search custom data
  • Analysis of your stack traces
  • Advanced logging
  • Grouping for 50,000 crashes
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Benefits

Real-time crash reporting

- Our cutting-edge architecture can handle all the traffic you'll throw at us. For example, suppose a buggy update is released and all your users experience issues across all of their devices. Our system processes every crash in a record-breaking 18 milliseconds so you can take action -- immediately.

Analysis

- Each crash we receive gets analyzed by our banks of servers. While pasting a stack trace is the simplest way to get it to you, we wanted to do better. We analyze the entire stack trace, for every crash, and apply carefully-tuned algorithms. Some lines are de-emphasized while others are highlighted, so we can take you straight to the threads and stack-frames that matter.

Deep Workflow Integration

- Crashlytics Integrations bring all of the power of our industry-leading crash analysis platform straight into the issue tracking tools you already use, enabling a single-glance view of your outstanding issues. When it's time to debug, jump directly from your issue tracker to the Crashlytics dashboard to get a deep dive into the data.