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Datadog vs xMatters Comparison (2026)

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Good recommendations?

Datadog logo

Datadog

xMatters logo

xMatters

Overview

Use Datadog's real-time, customizable, interactive dashboards with high-res graphical metrics to monitor your servers, applications, tools and web services.

xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

9

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

371

5

4

3

2

1

229

129

10

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

4.6

141

5

4

3

2

1

85

50

5

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

“Only a few minutes are required to setup the monitoring agents and we have pre-built integrations for cloud infrastructure that help our IT team to save a lot of manual configuration time.”
EA

Elizabeth A.

Systems Adninistrator

“It replaced stitching together separate metrics, logs, and tracing tools with one correlated platform, which shortened incident resolution and gave the team much better visibility into production.”
Verified reviewer profile picture

Kaynan S.

Software Engineer

“Log searching andd data analysis are the strongpoints of Datadog - you can take an insane amount of data, and distill it quickly.”
DL

Drew L.

SR SYS Admin

Pros

“Notifications are sent through various channels (SMS, app, call); and if one person is unavailable, it contacts the next.”
NN

Nour N.

Tech and Security Consultant

“When we have had an emergency in the company, the most complex issues have been solved very quickly: between 30 minutes and 2 hours.”
MB

Mark B.

IT Manager

“It's very critical for production critical process for enabling paging”
VP

Vidya P.

Hadoop engineer

Cons

“Pricing is the big drawback: costs can climb quickly and unpredictably as you add hosts, custom metrics, and log ingestion, so you have to actively manage what you send.”
Verified reviewer profile picture

Kaynan S.

Software Engineer

“The sheer volume of features can also feel overwhelming at first, making it hard to know where to start without proper onboarding or documentation.”
RV

Rakhi V.

QA Lead

“The consequences can include loss of information (due to the developer interpreting the stakeholder's need / wish differently) or confusion (the developer having a tech focused mindset and language while the stakeholders do not)”
JS

Jory S.

Frontend architect

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features160
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Anomaly Detection
  • Application Management
  • Application Security
  • Application-Level Analysis
  • Archiving & Retention
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Discovery
  • Availability Testing
  • Baseline Manager
  • Bottleneck Identification
  • CPU Monitoring
  • Capacity Analytics
  • Capacity Management
  • Capacity Planning
  • Chat/Messaging
  • Cloud Application Security
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Compliance Management
  • Compliance Tracking
  • Container Monitoring
  • Content Management
  • Continuous Deployment
  • Continuous Integration
  • Continuous Monitoring
  • Correlation Analysis
  • Cost Management
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Analysis Tools
  • Data Classification
  • Data Cleansing
  • Data Collection
  • Data Connectors
  • Data Discovery
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Data Transformation
  • Data Visualization
  • Database Monitoring
  • Debugging
  • Dependency Tracking
  • Device Auto Discovery
  • Diagnostic Tools
  • Disaster Recovery
  • Drag & Drop
  • Email Alerts
  • Email Monitoring
  • Event Analysis
  • Event Logs
  • Event Tracking
  • FTP Monitoring
  • For Websites
  • For eCommerce
  • Graphical User Interface
  • HIPAA Compliant
  • Help Desk Management
  • High Volume Processing
  • Historical Trend Analysis
  • IT Incident Management
  • IT Monitoring
  • Incident Management
  • Incident Reporting
  • Indexing
  • Investigation Management
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • KPI Monitoring
  • Log Access
  • Log Analysis
  • Log Collection
  • Log Management
  • Log Parsing
  • Log Rotation
  • Machine Learning
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile App
  • Mobile Network Troubleshooting
  • Monitoring
  • Move & Copy
  • Multi-Channel Communication
  • Multi-Cloud Management
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Data Sources
  • Natural Language Processing
  • Network Analysis
  • Network Monitoring
  • Network Provisioning
  • Network Resource Management
  • PCI Compliance
  • Parameterized Testing
  • Pattern Detection and Recognition
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Problem Area Alerts
  • Profiling
  • Query Analysis
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Alerts
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements-Based Testing
  • Resource Management
  • Resource Optimization
  • Risk Alerts
  • Root Cause Analysis
  • SSL Security
  • Scheduled/Automated Reports
  • Search/Filter
  • Security Management
  • Self Service Portal
  • Server Logs
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Single Page View
  • Single Sign On
  • Statistical Analysis
  • Status Tracking
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Troubleshooting
  • Troubleshooting Reports
  • Uptime Reporting
  • User Management
  • Virtual Machine Monitoring
  • Visual Analytics
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Web-Application Security
  • Website Analytics
  • Workflow Automation
  • Workflow Management
  • Total features44
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Anomaly Detection
  • Application Management
  • Application Security
  • Application-Level Analysis
  • Archiving & Retention
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Automated Discovery
  • Availability Testing
  • Baseline Manager
  • Bottleneck Identification
  • CPU Monitoring
  • Capacity Analytics
  • Capacity Management
  • Capacity Planning
  • Chat/Messaging
  • Cloud Application Security
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Compliance Management
  • Compliance Tracking
  • Container Monitoring
  • Content Management
  • Continuous Deployment
  • Continuous Integration
  • Continuous Monitoring
  • Correlation Analysis
  • Cost Management
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Analysis Tools
  • Data Classification
  • Data Cleansing
  • Data Collection
  • Data Connectors
  • Data Discovery
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Data Transformation
  • Data Visualization
  • Database Monitoring
  • Debugging
  • Dependency Tracking
  • Device Auto Discovery
  • Diagnostic Tools
  • Disaster Recovery
  • Drag & Drop
  • Email Alerts
  • Email Monitoring
  • Event Analysis
  • Event Logs
  • Event Tracking
  • FTP Monitoring
  • For Websites
  • For eCommerce
  • Graphical User Interface
  • HIPAA Compliant
  • Help Desk Management
  • High Volume Processing
  • Historical Trend Analysis
  • IT Incident Management
  • IT Monitoring
  • Incident Management
  • Incident Reporting
  • Indexing
  • Investigation Management
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • KPI Monitoring
  • Log Access
  • Log Analysis
  • Log Collection
  • Log Management
  • Log Parsing
  • Log Rotation
  • Machine Learning
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile App
  • Mobile Network Troubleshooting
  • Monitoring
  • Move & Copy
  • Multi-Channel Communication
  • Multi-Cloud Management
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Data Sources
  • Natural Language Processing
  • Network Analysis
  • Network Monitoring
  • Network Provisioning
  • Network Resource Management
  • PCI Compliance
  • Parameterized Testing
  • Pattern Detection and Recognition
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Problem Area Alerts
  • Profiling
  • Query Analysis
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Alerts
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements-Based Testing
  • Resource Management
  • Resource Optimization
  • Risk Alerts
  • Root Cause Analysis
  • SSL Security
  • Scheduled/Automated Reports
  • Search/Filter
  • Security Management
  • Self Service Portal
  • Server Logs
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Single Page View
  • Single Sign On
  • Statistical Analysis
  • Status Tracking
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Troubleshooting
  • Troubleshooting Reports
  • Uptime Reporting
  • User Management
  • Virtual Machine Monitoring
  • Visual Analytics
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Web-Application Security
  • Website Analytics
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations16
  • AWS Lambda
  • Amazon EC2
  • AppDynamics
  • BigPanda
  • Bitbucket
  • Cherwell Service Management
  • Claude
  • Confluence
  • Cove Data Protection
  • Cursor
  • Fusion
  • Google Cloud Storage
  • Google Maps
  • JIRA Service Management
  • Jira
  • Kaseya BMS
  • Kaseya VSA
  • Linear
  • Loggly
  • Logz.io
  • ManageEngine ServiceDesk Plus
  • Microsoft Teams
  • Nagios XI
  • Network Performance Monitor
  • New Relic
  • Nomus
  • NuView
  • Okta
  • OneLogin
  • PagerDuty
  • Pingdom
  • Rippling
  • Rootly
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ScienceLogic
  • ServiceNow
  • ServiceNow IT Operations Management
  • Site24x7
  • Slack
  • Sumo Logic
  • SyMetric
  • Take Control
  • Twitter/X
  • Zabbix
  • Zapier
  • Zendesk Suite
  • Total integrations32
  • AWS Lambda
  • Amazon EC2
  • AppDynamics
  • BigPanda
  • Bitbucket
  • Cherwell Service Management
  • Claude
  • Confluence
  • Cove Data Protection
  • Cursor
  • Fusion
  • Google Cloud Storage
  • Google Maps
  • JIRA Service Management
  • Jira
  • Kaseya BMS
  • Kaseya VSA
  • Linear
  • Loggly
  • Logz.io
  • ManageEngine ServiceDesk Plus
  • Microsoft Teams
  • Nagios XI
  • Network Performance Monitor
  • New Relic
  • Nomus
  • NuView
  • Okta
  • OneLogin
  • PagerDuty
  • Pingdom
  • Rippling
  • Rootly
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • ScienceLogic
  • ServiceNow
  • ServiceNow IT Operations Management
  • Site24x7
  • Slack
  • Sumo Logic
  • SyMetric
  • Take Control
  • Twitter/X
  • Zabbix
  • Zapier
  • Zendesk Suite