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Datto RMM vs Action1 Comparison (2026)

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4.2

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Good recommendations?

Datto RMM

Action1

Overview

A modern, secure, and fully-featured cloud RMM, Datto RMM helps manage the complexity & risks of supporting client endpoints. Intuitive and easy-to-use, Datto RMM helps MSPs keep their supported estate secure, patched, optimized, and running.

Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.3

Value for money

Ease of use

Features

Customer support

65%

would recommend this app

4.9

239

220

Value for money

Ease of use

Features

Customer support

98%

would recommend this app

Pros

“It’s straightforward to manage access with different user levels, and it integrates smoothly with other Kaseya products, especially Autotask for creating tickets directly from alerts.”

Denuka R.

Operations Manager ICT

“No free trial. When you get in touch with a sales representative they will demo the product but you cannot get a real world trial without purchase.”

Joseph L.

Systems Administrator

“I have used Ninja, both flavors of ConnectWise RMM and Datto RMM and i like how much easier it is to navigate. ”

Harrison K.

Manager

Pros

“It helps save time by making it easier to manage multiple devices from one place, especially for updates, scripts, and troubleshooting.”

Basel E.

IT Manager

“This is great for small and medium-sized companies that need software to control hardware/software inventory, in addition to allowing you to connect to an Active Directory server to search for machine information and even perform deployment on machines.”

Wanderlei H.

IT Analyst

“Products of their SOC 2 Type II, ISO 27001, and GDPR certifications, Action1 offers multi‑factor authentication, AES‑256 encryption, and even HackerOne‑backed penetration testing.”

Shane G.

Director, Information and Marketing Technologies

Cons

“Community ComStore and knowledge base are worthless.”

Michael M.

Technology Engineer

Cons

“FTP-The only thing I missed from the transfer from Itarian was the ability to access folders from each machine to move user files to replacement PCs that I was working on.”

Lonie P.

IT Manager

“The policy management for Windows, and the MacOS support are missing some features which I am used to with more expensive endpoint management suites.”

Noel H.

IT Consultant

“For example one laptop has come out of a cupboard and tripped 500+ vulnerabilities which then hides the ones that work the other way and effect 500+ computers.”