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Datto RMM Logo

Next Generation RMM for the Modern MSP

Last updated: January 2025

Table of Contents

Datto RMM - 2025 Pricing, Features, Reviews & Alternatives

What is Datto RMM?

A modern, secure, and fully-featured cloud RMM, Datto RMM helps manage the complexity & risks of supporting client endpoints. Intuitive and easy-to-use, Datto RMM helps MSPs keep their supported estate secure, patched, optimized, and running.

Datto RMM offers MSP-centric features in an integrated SaaS platform. With monthly release cycles, Datto RMM helps MSPs support the IT environments Key features of Datto RMM include discovery and asset management, device monitoring, remote support, reporting and more. Businesses can know what’s going on with every device through real-time notification of alerts and automated responses to reduce device downtime, including Ransomware detection, which reduces the impact of crypto-ransomware for your clients.

It provides real-time visibility into every asset under contract including location, status, compliance and condition. It helps keep devices patched, secure and optimized on a policy-based device management console delivering automation at scale.

The application secures remote access across devices using remote support and screen sharing tools. It also showcases the value delivered to clients through scheduled reporting and insights into devices, activity and customer health.

Datto RMM includes pre-built monitoring scripts and policies, access rights, integrations with other platforms such as antivirus, warranties, and documentation management and PSA tools.

As a SaaS platform, Datto RMM is accessible on the cloud and enables MSPs to manage their customers. The platform’s enhanced security posture, with mandatory two-factor authentication, routine penetration testing and infrastructure hardening, and active monitoring for unauthorized access attempts,

helps maintain its proven track record of 99.99% uptime. And, since it’s a truly scalable, cloud-based platform, there is no limit to the number of devices you can support.

Starting from

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No pricing info

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Datto RMM's key features

Most critical features, based on insights from Datto RMM users:

Patch Management
Remote Access/Control
Remote Monitoring & Management
Server Monitoring
Real-Time Monitoring
Automatic Patch Deployment

All Datto RMM features

Features rating:

Task Scheduling
Real-time Alerts
Monitoring
Alerts/Notifications
Maintenance Scheduling
IT Asset Management
Asset Tracking
For MSPs
Deployment Management
Dashboard
Customizable Branding
Configuration Management
Real-Time Notifications
Access Controls/Permissions
Automatic Scans
Compliance Management
Customizable Fields
Activity Dashboard
Real-Time Analytics
Real-Time Data
Active Directory Integration
Real-Time Reporting
Real-Time Updates
Remediation Management
Reporting & Statistics
Reporting/Analytics
Scheduling
Single Sign On
Third-Party Integrations
Uptime Reporting
User Management
Workflow Management
Customizable Reports
Customization
Data Visualization
Audit Trail
Audit Management
Approval Process Control
IT Asset Tracking
IT Reporting
API
Mobile Access
Activity Tracking
Network Monitoring
Network Wide Management
Patch Prioritization
Patch Testing
Policy Management

Datto RMM awards

Datto RMM alternatives

Datto RMM logo
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Datto RMM pricing

Value for money rating:

Starting from

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No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

Datto RMM integrations (26)

Integrations rated by users

We looked through 27 user reviews, to identify which products are mentioned as Datto RMM integrations, and what is the users perception.

Autotask PSA logo
Autotask PSA

Integration rating: 4.3 (4)

Needed to be efficient, it's okay but a little clunky when it comes to matching CI's

Verified reviewer profile picture

Anonymous Reviewer

Operations Director

IT Glue logo
IT Glue

Integration rating: 4.5 (4)

Could be better - More supporting information for engineers (Rather than needing thinks like Lionguard, Auvik)

Verified reviewer profile picture

Anonymous Reviewer

Operations Director

Integration rating: 4.0 (1)

Integration rating: 5.0 (1)

Datto SIRIS logo
Datto SIRIS

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

QGuard logo
QGuard

Integration rating: 5.0 (1)

Datto RMM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
24/7 (Live rep)
Phone Support
Email/Help Desk
Chat

Training options

Videos
Documentation
In Person
Live Online
Webinars

Datto RMM reviews

Overall rating

4.2

/5

27

Positive reviews

78

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.29/10
Rating distribution

5

4

3

2

1

16

5

3

0

3

Pros
“Well laid out dashboard and good documentation, patch management it great and support is helpful.”
“Overall it was a great product. We used this along with some other Datto products all of which we liked.”
“Great experience and would recommend to everyone.”
Cons
“When a job has failed, maybe we can gather more specific data for troubleshooting purposes.”
“Once connected it would sometime leave the users desktop all black until they rebooted.”
“Patching and patch management is a bit of a mixed bag. Hard to sometimes figure out what is going on with patches.”

Datto RMM FAQs

Q. What type of pricing plans does Datto RMM offer?

Datto RMM has the following pricing plans:
Free Trial: Available

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Q. Who are the typical users of Datto RMM?

Datto RMM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Datto RMM support?

Datto RMM supports the following languages:
English, French, German, Hungarian, Italian, Portuguese, Spanish, Swedish


Q. Does Datto RMM offer an API?

Yes, Datto RMM has an API available for use.


Q. What other apps does Datto RMM integrate with?

Datto RMM integrates with the following applications:
Password Boss, OpsGenie, ScalePad Lifecycle Manager, Passportal, IT Glue, BrightGauge, ConnectWise PSA, Datto SIRIS


Q. What level of support does Datto RMM offer?

Datto RMM offers the following support options:
FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat

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