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Datto RMM

Next Generation RMM for the Modern MSP

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Datto RMM Pricing, Features, Reviews and Alternatives

Datto RMM product overview

What is Datto RMM?

A modern, secure, and fully-featured cloud RMM, Datto RMM helps manage the complexity & risks of supporting client endpoints. Intuitive and easy-to-use, Datto RMM helps MSPs keep their supported estate secure, patched, optimized, and running.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
24/7 (Live rep)
Phone Support
Email/Help Desk
Chat

Training options

Videos
Documentation
In Person
Live Online
Webinars

Datto RMM pricing information

Value for money

2.5

/5

2

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Datto RMM features

Functionality

3.5

/5

2

Total features

62

6 categories

Most valued features by users

API
Access Controls/Permissions
Reporting/Analytics
Third Party Integrations
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Monitoring

Datto RMM users reviews

Overall Rating

4.0

/5

2

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10
Rating distribution

5

4

3

2

1

1

0

1

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

The Go to Platform

Reviewed a month ago

We are getting over the WFH user and more and more remote working - the ability to remotely patch and manage user devices is excellent

Pros

It does what i says on the tin, there is alot of intergration with other platforms which is a real bonus. There is alot of tweaking of alerts and notifications if you like that kind of thing, out of the box it can flood your ticketing system with "noise"

Cons

Its expensive when compared to alternative solutions

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Datto RMM

Reviewed a year ago
Pros

La cosa che più mi è piaciuta è il fatto di avere tanti component già pronti

Cons

Ultimamamente le gestione delle patch Microsoft non era ottimale, mi è più volte capitato di non trovarle distribuite.

Showing original review in Italian. See translation

Datto RMM FAQs and common questions

Q. What type of pricing plans does Datto RMM offer?

Datto RMM has the following pricing plans:
Free Trial: Available


Q. Who are the typical users of Datto RMM?

Datto RMM has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Datto RMM support?

Datto RMM supports the following languages:
English, French, German, Hungarian, Italian, Portuguese, Spanish, Swedish


Q. Does Datto RMM offer an API?

Yes, Datto RMM has an API available for use.


Q. What other apps does Datto RMM integrate with?

Datto RMM integrates with the following applications:
Password Boss, OpsGenie, ScalePad, Passportal, IT Glue, ConnectWise Manage, Datto SIRIS


Q. What level of support does Datto RMM offer?

Datto RMM offers the following support options:
FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat

Common Datto RMM comparisons

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