Datto SIRIS Reviews - Pros & Cons, Ratings & more

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Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. 

Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a secure, cloud-based repository and full disaster recovery in the cloud.

Datto SIRIS

Linux

Web-based

Windows

The software is top quality, the best in the business. Also the support team is American based and has personality and is very good.

Support for the product and warranty that should cover if the unit fails but Datto support person chose to arbitrarily ignore the warranty and no explanation of why not.

Datto has been good to me for my needs. Anytime that I have a question, someone is there to help.

Cost is usually a problem when we suggest them to clients and its a twofold problem. The monthly infinite cloud retention fees as well as the hardware itself can be quite exorbitant.

The most important thing with regards to business continuity services is speed and quality of support when it is required.

Staff who responds to a question: "I have no idea - go back to the person who sent you email" about our missing equipment. Tickets are open forever with no one taking responsibility and actions.

Their support was great and answered all of the questions I had and made sure I was familiar with their product.

Besides the ease of use and install, DATTO gives top quality support and allows you to configure alerts when backups have not run or successfull virtualisation fails. So you're always in the know.

The customer service is very good and the people really know what they're doing.

When the server hardware failed, able to spin that server backup in a virtual environment and allowed them to continue showed me right there why to use this product.

Web portal interface super easy to use and manage.

Cost effective, both browser and desktop client capable.

The backup solution has saved us multiple times.

Cost effective cloud storage with unlimited users.

Much easier to use than previous software we are using. Makes things so much much better.

Ease of use is key for a company with a very limited amount of people, in management, who have a technological aptitude.

Acronis Cyber Backup

Excellent solution if you can afford it

We have had dependable backups of our files and devices in Datto.  The admin portal can be taught to engineers without to much hassle.  The configurations are easy to manage and the support has been helpful when we had to reach out to them.

Reliable Backup Service

The local backups are very reliable, they do offsite in a way that support can retrieve your data when needed, and the company if very polite and friendly, and will gladly explain why the part you need doesn't work.

Datto software can take and store excellent backups, but their interface routinely doesn't work.

This solved both data backup and disaster recovery all in one.  Disaster isn't just an act of God, but hardware failure can be a disaster.  Had client that was 24x7 that dealt with suicide hotline, their server allowed them to communicate with others across the country.  This server allowed them to notify others when they had someone on the line that was suicidal.  If they place the person on hold that person may not pick back up.  When the server hardware failed, able to spin that server backup in a virtual environment and allowed them to continue showed me right there why to use this product.

More than just a backup

From the time we chose to use Datto, the setup and implementation was a breeze.
I have had several interactions with the Technical support team and their responses are always swift and accurate.
When using previous products, we received confirmation that backups completed, but Datto actually boot the backup and sends a screenshot verification of the successful login screen.

Best Backup solution

Peace of Mind

Datto SIRIS Review

very good - gives us that extra peace of mind and can spend more time on other projects.

Teltech Datto Siris Review

I recommend this product to any company with data (basically everyone). 

A must have for any business

Datto excels 

Cost effective cloud storage with unlimited users

Fantastic backup system with easy use to bring up specific backups from any backup or ability to spin up entire servers in case of an emergency

Use Datto for most of our clients and has made us look great on more than one occasion

Overall I am very satisfied with Datto. This tool is single-handedly the most powerful weapon against support tickets. The only thing Datto could do better is by adding a better in-app interface to navigate to other machines.

Remote monitoring made easy

Our main purpose in using this class of software is to get cloud backup as easily as possible with a product that comes with solid support.  Datto seems to have achieved those goals.

Datto Siris backup opinions

We have been saved from cryptlocker more than once thanks to this product.

Datto has a solid and reliable solution that you can count on.

Datto SIRIS: best choice for a proffesional BCDR solution

Fantastic. Service and support is awesome.

Fantastic product, Redundancy and Virtualization all combined.

Our experience has been great. Their support always comes through when needed. 

Best product. 

Amazing products, Amazing Support, amazing Stall
Designed to protect my enterprise clients from the threat of Ransomware

Datto Siris Review - The Ultimate Data Recovery Solution

Datto pushes the philosophy of Business Continuity, not just Disaster Recovery, and they provide it. 

Datto is great

Datto Good!

My company has had a great experience with Datto Remote Management. 

Unbelievable functionality 

Great product ... but has a ways to go..

Ticketing, Task tracking, monitoring project status. 

Do it with Datto!

Have used it for clients over the last few years. I love their support is always on top of things 24-7 if there are any issues and quick to help. 

Everyone should have Datto!

Datto Siris - for backups that just work

Matt K:                                                Hi, I'm Matt, Director of Operations. I give Datto SIRIS a five out of five rating. For more reviews, click below.
                                                       Before we had Datto, we had a number of different backup solutions, including Windows backup, Veeam, Altaro, and probably some more. We were trying to consolidate our backup on one platform, and that's when we started looking and we found the Datto SIRIS. The reason we eventually ended up selecting Dato SIRIS was a number of reasons. One was the support we were receiving from Datto, which has been exactly what they promised us. Their support teams are fabulous when there is a recovery issue or just even an issue with a backup. Secondly, it provided us business continuity, not just backup, so it provides unrewriteable or an immutable backup at the local level, streams that to the cloud. And because I've got the SIRIS platform, if the system I'm backing up goes down, I can restore it and run it locally and provide the end users business continuity while we're recovering the server. So that combination allowed me to provide better service, more effective value for my customers.
                                                       Getting started with Datto was very straightforward. They shipped the device to us, gave us all the instructions, and then were available for support as we needed to explain all of the configuration options to make sure we understood exactly what our expectations were and that we can configure the Datto to meet those expectations. Very straightforward support was there as we needed them. They've got ongoing training, and been very pleased with how easy it is to get started. Probably the most difficult thing is that first backup when you're streaming it up to the cloud. So I do recommend that if you've got a large amount of data and a small amount of bandwidth, that you go ahead and order the disk with the drive so that you can do your first backup locally and then ship them the disk, which will save you a lot of time.
                                                       I think there are a lot of really good backup solutions out there. The reason we use Datto is because of the reliability that we've experienced to date, the support when we have had to do recovers their code red team is on it. They help us with everything. They're not making us figure it out. We can pick up the phone and they will help us walk through step by step to make sure that we get a good backup. The other thing is the testing of the backup. We're able to programmatically test the backup multiple times a day automatically to make sure that we have a good backup. A backup solution's great as long as it's actually backing up what you think it is. So that screen test, the screenshot testing and the application testing that Datto provides gives me great confidence that should a disaster occur we will be able to recover.

IT Manager

Carl A.:                                               Hi, I'm Carl. I'm a network engineer and I give Datto SIRIS a five out of five. For more reviews like this, click below.
                                                       In our previous interaction with a software backup company, we were using StorageCraft and we were hit with a ransomware virus. During that time, all of our backups were encrypted and a lot of our offsite backups weren't properly working when we received them. And so we were left trying to figure out how to recover a lot of resources for our clients, for multiple clients that we have.
                                                       We decided to go with Datto SIRIS because it provided the quickest solution for recovery of data in the event of any kind of catastrophic situation. First, we noticed that their onsite backups were extremely reliable to the point that we were able to boot from the backup drive and actually run a server without our clients noticing that it wasn't the actual physical server that we were running from. Also their offsite backups come to us within a day, and we're able to get those back up and running and in a new system and get everybody back online.
                                                       And in our business, speed is important and getting the client working right away is what keeps us going.
                                                       The integration of Datto SIRIS into our network was fairly seamless. Us having various clients in various locations throughout the U.S., we were able to send a Datto device to each location and have someone plug it in. We could do the rest of the configuration remotely once it was on the network. And this made it easy for us to get everybody up and running on backups fairly quickly. Also the feature within the dashboard that allows us to actually set up and manage which backups will run at which times individually, or for an entire site, makes it a lot easier to configure a client and get them going right away. Also, when we were able to get these devices on in our locations, we were able to troubleshoot any issues and still with the offsite backup, be able to recover anything that we had if there was a problem with the actual device when we were setting it up.
                                                       My advice to anyone looking for a solution that involves Datto would be to go ahead and purchase it. You'll be glad you did. One of the big things about purchasing Datto was that not only was it the seamless integration that we had and the ease of use for our end clients to set up, but we have been able to pull right away with very little downtime. And sometimes it's as minimal as 15 minutes downtime pull an entire backup and boot it for a client to be right back up and running. That happens to be critical in my industry and if it's critical in any of the industries that you're involved in, then you definitely want this solution to go ahead and get you spun up and going back. Downtime often costs money when it comes to IT and security and so Datto will get you right back up and running right away in the least amount of time possible.

Datto SIRIS Reviews

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