Datto SIRIS Pricing, Features, Reviews & Alternatives

Datto SIRIS

All-in-one BCDR solution

4.59/5 (78 reviews)

Datto SIRIS overview

What is Datto SIRIS?

Datto SIRIS is a business continuity and disaster recovery (BCDR) solution designed for MSPs to efficiently prevent data loss and reduce downtime.

Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a secure, cloud-based repository and full disaster recovery in the cloud.

It provides a multi-tenant cloud portal that allows MSPs to view, manage and recover client data on a single interface.

Flexible deployment: software-only and hardened backup appliances.
www.datto.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
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Markets

United States, Australia, Belgium, Canada, Finland and 20 other markets, France, Germany, Hong Kong, India, Indonesia, Ireland, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Portugal, Singapore, Spain, Sweden, Taiwan, Thailand, United Kingdom
Datto SIRIS screenshot: Datto owner dashboard

Datto SIRIS user reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.6
  4.5
  4.5
Vincent R.

Datto Siris Disaster Recovery Appliance

Used weekly for 2+ years
Reviewed 2021-05-25
Review Source: Capterra

Ability to quickly restore a server to service, either through virtualization or bare metal restore, reducing downtime and lost productivity. Providing peace of mind that the data is safe from disasters, ransomware attacks, or even accidental deletions.

Pros
I have the Siris X1 and X2 deployed at a couple of my clients, and have already used it to do a bare metal recovery of one server and a file level restore of a second. It backs up the systems hourly to itself so it can restore or virtualize the server locally, and also sends the data in the cloud, so if the entire building became unavailable due to an emergency, it can virtualize the servers in the cloud. I was able to quickly recover the server that experienced the drive failure, and if any issues arose, I could have virtualized the server temporarily. The backups are actually tested regularly by Datto with a screenshot verifying that the backups are bootable.

Cons
As this is a cloud based solution, there are recurring costs, however they are worth the peace of mind of having offsite backups that are actually tested.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mark P.

How much is your business and data really worth?

Used daily for 2+ years
Reviewed 2021-05-26
Review Source: Capterra

Datto does everything as advertised. Fast recovery, great support and simple setup Everything you expect and want

Pros
It is amazing how many people spend money in the wrong areas. Backup and Disaster Recovery is crucial in EVERY business. One thing that stands out with Datto is the great service and reliability of a recovery. We have needed Datto 3 times over Covid at 5am Sydney time, and support were there in less than 5mins to assist. Setup is quick and easy as well. Fast and reliable recovery

Cons
People will complain about the price. Yes it is a lot more than its competitors however you also get a lot more for your $$$. So really when you drill it down, its a smorgasbord of product features, speed and support. Unfortunately not everyone see this and therefore the price can be a kick back.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Pulin K.

Unit Warranty is not honored by Datto so how can one trust warranty?

Used daily for 2+ years
Reviewed 2021-05-25
Review Source: Capterra

I have been using Datto Siris for several years. We had purchased S3B2000 unit for a client to replace their older unit and upgrade to larger data backup. Datto provided 5 year warranty on the unit. However, when unit gave a problem and stopped backing up (unknown Software or hardware issue, Datto support unilaterally decided without any explanation that it is not in warranty because of it being on a UPS and UPS battery powered off. Can you imagine a connection without UPS? Also can you find a UPS whose battery does not die after several years? The support made us do hard power shut off of the unit several times but it did nit connect to the environment. It sounds like a defect in the unit, but Datto support came up with a unilateral decision, without any explanation that they do not want to honor the warranty. Very poor response by support ????

Pros
Ease of use for setting up and usage of the product

Cons
Support for the product and warranty that should cover if the unit fails but Datto support person chose to arbitrarily ignore the warranty and no explanation of why not.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Mari M.

Complete Solution

Used daily for 1-2 years
Reviewed 2021-05-26
Review Source: Capterra

It gives me peace of mind that I offer clients a solution that meets all their needs. I am very pleased.

Pros
Only one vendor for a total BC/DR solution. Robust security functionalities. Easy to set up and manage. Trust that I can recover granular data, files and virtual machines, without long or laborious processes

Cons
Because I am also a reseller, some customers still ask to support to tape, which is not available in SIRIS. Also, more compatibility with operating systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael C.

A true Business Continuity solution

Used daily for 2+ years
Reviewed 2021-06-01
Review Source: Capterra

Every time Ransomware has damaged our customers we have them back up and running within hours

Pros
Have to say the Tech support is Phenomenal, and recovery is a dream

Cons
Nothing to say , it works , and I'm happy

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Datto SIRIS pricing

Pricing options
Subscription
View Pricing Plans

https://www.datto.com/pricing

Datto SIRIS features

API
Access Controls/Permissions
Alerts/Notifications
Monitoring
Reporting & Statistics
Third Party Integrations

Activity Dashboard (355 other apps)
Activity Tracking (203 other apps)
Audit Management (188 other apps)
Collaboration Tools (265 other apps)
Compliance Management (245 other apps)
Dashboard (253 other apps)
Data Import/Export (297 other apps)
Data Visualization (238 other apps)
Drag & Drop (196 other apps)
Real Time Data (188 other apps)
Real Time Monitoring (241 other apps)
Reporting/Analytics (439 other apps)
Search/Filter (274 other apps)
Workflow Management (232 other apps)

Additional information for Datto SIRIS

Benefits

• Proprietary inverse chain technology for reliable backup
• Integrated ransomware scanning
• Patented screenshot verification for recovery assurance
• Intuitive recovery launchpad for failproof recovery
• Fast Failback™ to primary system after a disaster recovery
• Instant virtualization recovery, local or in the Datto cloud
• Verified server backups as often as every five minutes
• Restore options for any scenario
• One flat (monthly) fee