Datto SIRIS is a business continuity and disaster recovery (BCDR) solution designed for MSPs to efficiently prevent data loss and reduce downtime.
Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a secure, cloud-based repository and full disaster recovery in the cloud.
It provides a multi-tenant cloud portal that allows MSPs to view, manage and recover client data on a single interface.
Flexible deployment: software-only and hardened backup appliances.
United States, Australia, Belgium, Canada, Finland and 20 other markets, France, Germany, Hong Kong, India, Indonesia, Ireland, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Portugal, Singapore, Spain, Sweden, Taiwan, Thailand, United Kingdom
Ability to quickly restore a server to service, either through virtualization or bare metal restore, reducing downtime and lost productivity. Providing peace of mind that the data is safe from disasters, ransomware attacks, or even accidental deletions.
Ability to quickly restore a server to service, either through virtualization or bare metal restore, reducing downtime and lost productivity. Providing peace of mind that the data is safe from disasters, ransomware attacks, or even accidental deletions.
Pros I have the Siris X1 and X2 deployed at a couple of my clients, and have already used it to do a bare metal recovery of one server and a file level restore of a second. It backs up the systems hourly to itself so it can restore or virtualize the server locally, and also sends the data in the cloud, so if the entire building became unavailable due to an emergency, it can virtualize the servers in the cloud. I was able to quickly recover the server that experienced the drive failure, and if any issues arose, I could have virtualized the server temporarily. The backups are actually tested regularly by Datto with a screenshot verifying that the backups are bootable.
Cons As this is a cloud based solution, there are recurring costs, however they are worth the peace of mind of having offsite backups that are actually tested.
Datto does everything as advertised. Fast recovery, great support and simple setup
Everything you expect and want
Pros It is amazing how many people spend money in the wrong areas.
Backup and Disaster Recovery is crucial in EVERY business. One thing that stands out with Datto is the great service and reliability of a recovery.
We have needed Datto 3 times over Covid at 5am Sydney time, and support were there in less than 5mins to assist.
Setup is quick and easy as well.
Fast and reliable recovery
Cons People will complain about the price.
Yes it is a lot more than its competitors however you also get a lot more for your $$$.
So really when you drill it down, its a smorgasbord of product features, speed and support.
Unfortunately not everyone see this and therefore the price can be a kick back.
Unit Warranty is not honored by Datto so how can one trust warranty?
Used daily for 2+ years
Reviewed 2021-05-25
Review Source: Capterra
I have been using Datto Siris for several years. We had purchased S3B2000 unit for a client to replace their older unit and upgrade to larger data backup. Datto provided 5 year warranty on the unit. However, when unit gave a problem and stopped backing up (unknown Software or hardware issue, Datto support unilaterally decided without any explanation that it is not in warranty because of it being on a UPS and UPS battery powered off. Can you imagine a connection without UPS? Also can you find a UPS whose battery does not die after several years?
The support made us do hard power shut off of the unit several times but it did nit connect to the environment. It sounds like a defect in the unit, but Datto support came up with a unilateral decision, without any explanation that they do not want to honor the warranty. Very poor response by support ????
I have been using Datto Siris for several years. We had purchased S3B2000 unit for a client to replace their older unit and upgrade to larger data backup. Datto provided 5 year warranty on the unit. However, when unit gave a problem and stopped backing up (unknown Software or hardware issue, Datto support unilaterally decided without any explanation that it is not in warranty because of it being on a UPS and UPS battery powered off. Can you imagine a connection without UPS? Also can you find a UPS whose battery does not die after several years?
The support made us do hard power shut off of the unit several times but it did nit connect to the environment. It sounds like a defect in the unit, but Datto support came up with a unilateral decision, without any explanation that they do not want to honor the warranty. Very poor response by support ????
Pros Ease of use for setting up and usage of the product
Cons Support for the product and warranty that should cover if the unit fails but Datto support person chose to arbitrarily ignore the warranty and no explanation of why not.
It gives me peace of mind that I offer clients a solution that meets all their needs. I am very pleased.
Pros Only one vendor for a total BC/DR solution. Robust security functionalities. Easy to set up and manage. Trust that I can recover granular data, files and virtual machines, without long or laborious processes
Cons Because I am also a reseller, some customers still ask to support to tape, which is not available in SIRIS. Also, more compatibility with operating systems.
• Proprietary inverse chain technology for reliable backup
• Integrated ransomware scanning
• Patented screenshot verification for recovery assurance
• Intuitive recovery launchpad for failproof recovery
• Fast Failback™ to primary system after a disaster recovery
• Instant virtualization recovery, local or in the Datto cloud
• Verified server backups as often as every five minutes
• Restore options for any scenario
• One flat (monthly) fee
FAQs for Datto SIRIS
Below are some frequently asked questions for Datto SIRIS.
Q. What type of pricing plans does Datto SIRIS offer?
Datto SIRIS has the following pricing plans:
Pricing model: Subscription
Q. Who are the typical users of Datto SIRIS?
Datto SIRIS has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Datto SIRIS support?
Datto SIRIS supports the following languages:
No information available
Q. Does Datto SIRIS support mobile devices?
Datto SIRIS supports the following devices:
We do not have any information about what devices Datto SIRIS supports
Q. Does Datto SIRIS offer an API?
Yes, Datto SIRIS has an API available for use.
Q. What other apps does Datto SIRIS integrate with?
Datto SIRIS integrates with the following applications:
Q. What level of support does Datto SIRIS offer?
Datto SIRIS offers the following support options:
Knowledge Base, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Phone Support
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