Solid file and database backup feature. Versioning is built into the product with customization of schedules and standardization across customer base is excellent.
It's a great product which is fully supported 24x7 both by email and speaking with a live support.
Very good customer support, and useful online backup function.
Being charged for storage not actually used. My very first backup was a server.
The load of functions can be overwhelming, especially with all of the cryptic abbreviations. Honestly though, this is not a real con, but rather my own problem.
Lack of support SQL Server 2017, Difficult to review backup manage stats vs billed amounts.