Desktop-as-a-service software (DaaS) for multiple endpoints4.67/5 (3 reviews)
Have had a good experience overall, support is good and when i did have a recent issue with some new software the support team were very helpful and available. We did have some initial issues but these were resolved and I am pleased to say that we are really pleased with the service.
It's easy to use and migration was professional
Start up could be quicker ??? Zoom quality is not as good as normal desk top
Thank you so much for your review, Paul. We view our support team as an extension of your business, so it's fantastic to hear your feedback about the great service they provide.
Likelihood to recommend: 10/10
Easy integration, very rare downtime, just sits and does what it is supposed to, which is the highest compliment in my book.
Well if one wanted to be really picky I suppose it would always be nice to have a faster 'log in/start up' time.
Thank you very much for taking the time to submit your review and recommendation. Here at UKFast customer satisfaction is paramount so I will be sure to pass this on to your Account Manager.
Likelihood to recommend: 9/10
Generally I think they are good and reliable
The platform is reliable and it is good to be able to access it wherever you are working. The support is good and they normally manage to resolve issues quickly
The numerous usernames and passwords required to use all the features and the Shared Folders function is fiddly as you can't create a new folder without going into the admin area and it also doesn't block a second user from working on the same document when you are
Good morning Lucy,
Thank you so much for your review!
We are passionate about delivering award winning support and customer service to all our clients, I am delighted to hear you are happy with the team.
Thank you also for your comments in regards to the shared folders, I will pass this feedback on to our product manager.
Likelihood to recommend: 8/10
FastDesk is available at $34 per month per user. It also offers a free trial.