Adobe Creative Cloud Pricing, Features, Reviews & Comparison of Alternatives

Adobe Creative Cloud

Publishing and Subscriptions, Video Editing, Graphic Design software

4.71/5 (5,712 reviews)

Adobe Creative Cloud overview

Pricing

Starting from
$9.99/month
Value for money

Devices

Web-based

Business size

Large Enterprises, Mid Size Business

Markets

United States

Adobe Creative Cloud reviews

Excellent
4,305
Very good
1,185
Average
185
Poor
26
Terrible
11
Value for money
Features
Ease of use
Customer support
  4.2
  4.7
  4.2
  4.2
Kevin Bell

Still unmatched by any other software

Used daily for 2+ years
Reviewed 2018-09-10
Review Source: Capterra

We use Creative Cloud on almost a daily basis, most often using Illustrator for graphic design and InDesign for print publishing. We also use Premiere and AfterEffects for video and motion graphics editing. The ability to move files between different programs through Adobe Bridge is particularly effective when working with a wide variety of assets in different contexts. The cloud-based nature of the software is essential for employees who work remotely, allowing them to sync programs and preferences across devices.

Pros
For the wide range of applications available through Creative Cloud, no other software comes close to matching the feature set available here. Creative Cloud is still the gold standard for graphic design, photo & video editing, motion graphic design, publishing design, and interoperability between them. The somewhat recent transition to cloud-based software improves the feature set and finally divorces Adobe from the long-standing issue of only being able to license one machine at a time. Some users might complain about the transition to a monthly licensing fee over a flat one-time fee that was used for Creative Suite, but there are distinct advantages to the cloud-based model. The monthly fee is really quite reasonable for the sheer volume of software you have access to, and you automatically receive new versions and features at no additional cost, i.e. you never have to worry about upgrading or compatibility issues.

Cons
There certainly is a learning curve given the complexity of the software, and Adobe has never fully managed to iron out every single bug. Occasionally, users will run into strange issues of software not working as expected, but thankfully the online knowledge base and customer service available almost always provides a solution, even if it's not intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Delia Scales

Why I cancelled my Adobe CC subscription

Used occasionally for 2+ years
Reviewed 2019-05-02
Review Source: Capterra

My experience with the Adobe CC payment plan was very poor. Upfront payments for single packages are no longer available with Adobe. You have to sign up for yearly subscriptions for a suit of packages. The yearly subscription auto renews with no prior warning. There is no-where on your personal account page where you can request an alert to be sent, before payments are due to be taken out. When I tried to cancel a yearly auto renewal (several days after the payment was removed from my account) I was told this was not possible. In order to cancel my subscription and get a refund I had to contact their help desk and literally, threaten them with lawyers. I subsequently found a major American consumer complaints website and lodged my experiences with Adobe. There was a long list of similar stories and complaints by other people. My opinion of Adobe CC is a that their payment plan is restrictive, secretive and very user unfriendly. In today's world of customer friendly products, Adobe CC stands out as old fashion and frankly unacceptable. I have since moved on to the Affinity suit and couldn't be happier. One-off up-front payments, high quality software and great customer service. Frankly I think Adobe is a dinosaur. Large studios who don't care about payment plans are a thing of the past. The majority of creative work is currently being done by individuals working in the 'gig economy'.

Pros
This is very high quality software that offers a vast range of functionality. It is stable, efficiently constructed and updated continuously. Extensive education is available (via a paid Linda.com subscription). The different packages (photoshop, premier pro, audition) all integrate reasonably well. I would imagine that it's equivalent to any of the software packages currently used by professionals working at the top level of the graphics and animation industry.

Cons
This is very high end software, that offers a vast array of options. The average blogger or photography enthusiast will only (in my opinion) only use a small range of the functions available. Be aware, the more functionality any software has, the longer it takes to learn how to use it. I found creating a short movie clip for my website draining and unnecessarily complex. The same experience held with photoshop. While the range of features that Adobe CC offers is astonishing, the time it took me to understand how to use them, was frankly not worth the results.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Graham Barden

The defacto creative toolkit

Used daily for 2+ years
Reviewed 2020-01-04
Review Source: Capterra

Our creative team can use a consistent suite of applications for all their work and temporary staff know they will find familiar software to work with when engaged with the agency. Whilst the apps are extremely comprehensive, they can be daunting for new users. Single applications can also be individually expensive to purchase.

Pros
- Flexibility to use most of the market-leading creative applications - The industry standard, all of our creatives and clients have the ability to view the files - The most powerful image editing and design software - Covers the ability to create print, web and mobile media within a single subscription - For an agency who uses most applications, this is great value for the subscription fee

Cons
- Can seem a large monthly expense for an agency with a large team - To gain the value users need to regularly utilize multiple applications - Photoshop and Illustrator can be slow for web design, other more focused applications can be faster to design in the digital realm - There is a fairly steep learning curve to become a power user as the apps are very feature-rich

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Coree Casinger

I'm on Creative Cloud Nine!

Used daily for 2+ years
Reviewed 2019-11-21
Review Source: Capterra

I am a photographer and digital designer, so Photoshop is my most used program. I have been wanting to branch out to use Illustrator, and was initially comprehensive about learning the new program. However, with the available tutorials that Adobe makes readily available, my hesitations to learn Illustrator have disappeared. No matter what I need to learn, what task I need to tackle, there is a video to help me along the way. A company that puts that much into making sure their users are comfortable with using their software ranks high on my list any day!

Pros
I was absolutely hesitant moving from the regular suite upgrades to having to pay a monthly subscription for the Adobe programs I use as a photography and digital designer. I put it off as long as possible, because if it's not broke, don't fix it. At least, that WAS my mentality. After my initial few months of the cloud subscription, I was in complete awe. Instead of having to wait a year or eighteen months for upgrades to programs I used, whether it was the tiniest tweak, or adding a new feature all together, I got it immediately. I got it when Adobe was ready to put it out, instead of having to wait. What this means is that Adobe can continue to improve their programs to be more intuitive, include larger samples for selections, and be more specific when selecting, without you having to wait. When an update has been made, BOOM! It's available. And I absolutely LOVE this feature! Well worth switching from the annual upgrades to the monthly subscription platform.

Cons
There is nothing that I don't like about the Adobe Creative Cloud! Even if you have never used this software before, Adobe has a plethora of videos available to walk you through whatever aspect of design you are working on. From the most basic tasks, to the more time consuming tasks. They truly make it easy to maintain professional grade work with constantly up-to-date software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sam Z

I cannot say how much I dislike Adobe enough

Used daily for 2+ years
Reviewed 2020-01-04
Review Source: Capterra

I use the Adobe Creative Cloud at my full-time job, and it is a constant headache. It does the job it's supposed to, but for a company such as Adobe, I expect better. I expect better products, better customer service, better policies, better everything.

Pros
The programs are fairly easy to use. And I suppose on paper it's not a bad idea. Having a subscription does make it so you're spending less money up front. And it's an easy way to stay up to date. But remember, this is all on paper. In practice it's not so good.

Cons
Adobe seems to have something of a monopoly on the graphic design market, because I don't think they'd be getting away with their practices otherwise. People who bought their products previously no longer have license to use the software they once purchased if they're not using Cloud. Their programs crash all the time, and are full of annoying UI issues. A ton of small things that just don't make sense. For instance, resizing in Photoshop used to require holding shift to maintain original dimensions. And after users become familiar with that, they decide to change it so that when you size something, holding shift changes the width and height independent of each other. Sure, this would have made sense in the beginning, but to change what so many people are familiar with this late in the game? Plus, you'd think they implement that with all programs. But nope, InDesign it's the opposite, making the change completely pointless. And InDesign is a whole other bag of problems and glitches that can really put you in a bind if you're putting together a company catalog. My supervisor and I are constantly holding our breaths and on the edges of our seats when building a catalog that something major doesn't go wrong. Crashes every single time my computer goes to sleep, it'll randomly delete elements, and there are so many problems across the Adobe Suite that they simply won't fix. I could go on and on and on, but I'm about to run out of space.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 0/10

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Janosch Felde

This ist simply the most versatile, powerful and allround solution you will find

Used weekly for 2+ years
Reviewed 2019-12-03
Review Source: Capterra

Fantastic value for Money. I can do professional looking Video and Image Work for a fair fee. I can also buy stockmedia along the way for an absolutely fair amount of money. Creative claoud has mature tools for a professional auience and I can simply, only recommend it.

Pros
I have worked with the Adobe Products for 20+ years now. I used Photoshop and Adobe flash back as the Internet still ran on steampipes (so to say) and I was a Student. Later I trained other students when working as an Intern at the University, I also worked as aOperator in a Publicity Agency for a while with the Adobe Products. Today, in my solopreneur life I still use it and I must say, somehow Adobe managed to get things right. The Products are bundled in the creative Cloud now. You have the specific tools for what you need to do at hand and this is good because Adobe makes great tools which have matured into powerfull instruments. If you want to do things professionally use this.

Cons
Well Adobe Tools are tools for professionals. This means there is a steep learningcurve and it is not easy. There are serval paradigms you need to understand in the Adobe Way of doing things. If you manage this, you have no issues, especially because these things are done along the same lines in every Adobe product. I could criticize, that the subscription type of approach to monetisation is done in a seductive way, but actually, I always had the feeling of - well it IS worth the money. And it is...just when you plan to interrupt your subscription be sure to think about it because you will not be remembered.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Supun Sameera

Best toolkit for designers

Used daily for 2+ years
Reviewed 2019-12-29
Review Source: Capterra

I am using Adobe Creative Cloud for many years. Adobe Photoshop, Adobe Flash, Adobe Dreamweaver, Adobe Illustrator, Adobe Premiere Pro and Adobe After Effects helped me a lot in my web designing, graphic designing and video editing projects. This software kit is really amazing and I highly recommend Adobe Creative Cloud for the people who looking for an advanced and professional platform for their designs.

Pros
Adobe Creative Cloud is a collection of software kit. This software kit is very useful for people in the design industry. Software in Creative Cloud can be used by every type of designer such as graphic designer, web designer, video editors, etc. This software collection is professional and we can do advanced designs using Creative Cloud. Updates are releasing regularly for the software. Adobe team introduces new software with newer Creative cloud versions. I am working as a graphic designing freelancer and Creative Cloud really helped me in designing for many years.

Cons
The subscription fee is very high. This software kit is suitable for designing companies more than individuals because they can gain considerable profit using this software kit. The learning process of the software is very tough. There are many tools, keyboard shortcuts and working procedures in these software. Therefore self-learning is very hard. We have to follow some courses in designing before using them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Nate Smith

The original and the best...

Used daily for 2+ years
Reviewed 2019-12-05
Review Source: Capterra

Some of the above, plus just the benefits of being able to share assets, collaborate, get tutorials and resources for continued learning (constantly being pushed into the app). Using it to create everything from design comps to final print files, to website and mobile application prototypes, music, podcasts, voice over, filmmaking, animation - if you do it creatively, Adobe CC has a program for you; and one that likely will exceed your expectations.

Pros
Cross compatibility! I use everything from Photoshop, Illustrator, XD, and InDesign to After Effects, Premier, Audition, and Spark - along with their mobile versions. It's just second to none, not only for ease of workflow, but just offering the industry-standard resources that drive creativity to its max. User experience, tools, capacity to be extended with plugins and filters, along with the ability to share an collaborate make this essential for any creative in any business.

Cons
There is nothing I dislike about CC. If I were to nitpick, it would be I wish the presentation builder was a bit more robust, which would make it more widely used, as an alternative to Keynote or PPT - but I'm sure that's coming.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mary Lawler

Adobe Creative Cloud

Used daily for 2+ years
Reviewed 2020-01-10
Review Source: Capterra

I still amaze myself every day with all the things I can do with Adobe Creative cloud. I learn something new every day using this software. My business is ran based on the designs I create using Adobe. I create logos and brands, use color schemes and textures, edit images and create images, build websites and apps, create professional flyers and brochures, and much much more. All of the software works together and allows you to move through different interfaces without losing anything. I do all of this using Adobe Creative Cloud.

Pros
Adobe Creative Cloud is the reason I am in business! Creative Cloud gives me access to all of the software I use to design any and everything I could imagine! I can use Photoshop to edit images, Illustrator to create beautiful illustrations, InDesign to create my business cards, flyers, and more, or XD to create prototypes for applications. The possibilities are endless with these softwares!

Cons
I have nothing bad to say at all when it comes to Adobe! This is the best software a designer could have!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Philip Rabon

Adobe Creative Cloud is first class

Used weekly for 2+ years
Reviewed 2020-02-19
Review Source: Capterra

It provides our publications team with the most professional tools available to produce the highest quality products. Also, the pro of being a subscription based model is that you get every single update when it is released.

Pros
There is no one better in this industry than Adobe. They are first class in everything they produce. The Creative Cloud is a simple way to ensure you receive every Adobe product you need. They offer multiple different packages if you don't want to pay for every product. They offer education based pricing if that falls into your place. I love the flow of Adobe products for every aspect of design, format layout, and any web-related task. I love the regular updates and how Adobe always is cutting edge in their function and ideas.

Cons
The recurring monthly payments is what I like least. You can no longer own the product. If you stop paying, you will only have access to the product until the next bill is due (30 days). Also, because they are the best in the business, they can charge an expensive price. For the complete package, it's $49.99/mo. That can add up quickly for small businesses that would like to use this product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Adobe Creative Cloud pricing

Starting from
$9.99/month

Adobe Creative Cloud features

Content Management
Data Visualization

Additional information for Adobe Creative Cloud

Key features of Adobe Creative Cloud

  • Layout & Design
  • Templates
  • Image Editor
  • Image Database
  • Filtering
  • Collaboration
  • Split / Merge
  • Audio Tools
  • Social Sharing
  • Text Overlay
  • 3D Video Editing
  • Video Capture
  • Video Stabilization
  • Media Library
  • Brand Overlay