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IT Glue vs N-able Passportal Comparison (2026)

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IT Glue logo

IT Glue

N-able Passportal logo

N-able Passportal

Overview

IT Glue is an intelligent Document Management solution designed to help IT teams automate, consolidate and integrate all their critical IT information. Everything you need at your fingertips, with a single source of truth for SOPs, licenses, how-to guides, assets, passwords, vendors and more.

N-able Passportal + Documentation Manager is a cloud-based password protection solution designed for managed service providers (MSPs), which offers password change automation, credential injection, auditing, reporting, and privileged client documentation capabilities

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

29

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

18

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

342

5

4

3

2

1

234

98

9

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.4

89

5

4

3

2

1

43

38

7

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

Pros

“Its password management and sharing features are especially valuable, offering secure credential storage with host-proof encryption and controlled access across teams and clients.”
JS

Jorge S.

IT Systems Analyst

“The platform improves collaboration by giving technicians fast access to standardized documentation, SOPs, configurations, and client information in one place.”
JS

Jorge S.

IT Systems Analyst

“It helps keep passwords, notes, procedures, and client details organized so the team is not digging through random places for information.”
BA

Bobby A.

Technical Support

Pros

“I can add user for them to be able to access to all the password that are stored on the software.”
Verified reviewer profile picture

Suhailah S.

Administrative Assistant

“It helps my team find password and documents quickly and easily.”
EP

Eli P.

Centralized Services Manager

“Easy to use, super secure, customisable.”
IH

Ian H.

Technical Manager

Cons

“A few things: when searching, you cannot tap enter after your search term or an annoying context menu opens that can only be cancelled by pressing escape.”
MD

Matt D.

Support Desk Manager

“The search function can sometimes feel inconsistent, especially when trying to locate older or very specific records.”
DR

Denuka R.

Operations Manager

“The initial time to get going was definitely a lot in our case since we had just a long history of half-hearted documentation and a lot of stale data everywhere.”
SS

Sukhjit S.

System Administrator

Cons

“Having to login to passportal constantly (timeout feature is set too low for our needs and I find myself having to re-enter my password. ”
VG

Vera G.

dispatch Supervisor

“Horrible experience”
JD

Joe D.

President

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review4 years ago

Key features

  • Total features92
  • API
  • Access Certification
  • Access Control
  • Access Controls/Permissions
  • Access Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Security
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Backup and Recovery
  • Biometrics
  • CRM
  • Catalog Management
  • Change Tracking
  • Checklists
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Credential Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Document Automation
  • Document Capture
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Employee Database
  • Encrypted Password Storage
  • Event Logs
  • File Management
  • File Sharing
  • For the IT sector
  • Forms Management
  • Full Text Search
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Inventory Management
  • Inventory Tracking
  • Issue Management
  • Knowledge Base Management
  • Knowledge Library
  • Knowledge Management
  • License Management
  • Mobile Access
  • Monitoring
  • Multi-Factor Authentication
  • Network Security
  • Offline Access
  • Onboarding
  • Password Generator
  • Password Management
  • Password Protection
  • Password Synchronization
  • Performance Metrics
  • Policy Management
  • Privileged Account Management
  • Real-Time Data
  • Real-Time Notifications
  • Relationship Mapping
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Secure Password Sharing
  • Self Service Portal
  • Self-Service Access Request
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Templates
  • Text Editing
  • Third-Party Integrations
  • Two-Factor Authentication
  • Unified Directory
  • User Management
  • User Provisioning
  • Version Control
  • Workflow Automation
  • Workflow Management
  • Total features44
  • API
  • Access Certification
  • Access Control
  • Access Controls/Permissions
  • Access Management
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Security
  • Approval Process Control
  • Archiving & Retention
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Backup and Recovery
  • Biometrics
  • CRM
  • Catalog Management
  • Change Tracking
  • Checklists
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Contract/License Management
  • Credential Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Document Automation
  • Document Capture
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Documentation Management
  • Drag & Drop
  • Employee Database
  • Encrypted Password Storage
  • Event Logs
  • File Management
  • File Sharing
  • For the IT sector
  • Forms Management
  • Full Text Search
  • Help Desk Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Inventory Management
  • Inventory Tracking
  • Issue Management
  • Knowledge Base Management
  • Knowledge Library
  • Knowledge Management
  • License Management
  • Mobile Access
  • Monitoring
  • Multi-Factor Authentication
  • Network Security
  • Offline Access
  • Onboarding
  • Password Generator
  • Password Management
  • Password Protection
  • Password Synchronization
  • Performance Metrics
  • Policy Management
  • Privileged Account Management
  • Real-Time Data
  • Real-Time Notifications
  • Relationship Mapping
  • Reminders
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Secure Password Sharing
  • Self Service Portal
  • Self-Service Access Request
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Supplier Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Templates
  • Text Editing
  • Third-Party Integrations
  • Two-Factor Authentication
  • Unified Directory
  • User Management
  • User Provisioning
  • Version Control
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations47
  • Addigy
  • Atera IT Management
  • Autotask PSA
  • Auvik
  • Backupify
  • Barracuda RMM
  • BullPhish ID
  • Cisco Meraki
  • CloudRadial
  • ConnectWise Automate
  • ConnectWise Cybersecurity Management
  • ConnectWise PSA
  • Crewhu
  • Cytracom
  • Dark Web ID
  • Datto RMM
  • Datto SaaS Defense
  • DeskDirector
  • Domotz
  • GitHub
  • HaloPSA
  • Jamf Pro
  • Kaseya BMS
  • Kaseya VSA
  • Kaseya Vorex
  • Liongard
  • LogMeIn
  • LogMeIn Central
  • LogicMonitor
  • Lucidchart
  • Microsoft 365
  • Microsoft Entra ID
  • Microsoft Intune
  • N-Sight Endpoint Management
  • N-central
  • NinjaOne
  • Pulseway
  • QGuard
  • ScalePad Backup Radar
  • ScalePad Lifecycle Manager
  • ScreenConnect
  • Slack
  • Spanning
  • Syncro
  • ThreatLocker Zero Trust Platform
  • Unitrends Backup
  • Unitrends MSP
  • Zapier
  • Total integrations11
  • Addigy
  • Atera IT Management
  • Autotask PSA
  • Auvik
  • Backupify
  • Barracuda RMM
  • BullPhish ID
  • Cisco Meraki
  • CloudRadial
  • ConnectWise Automate
  • ConnectWise Cybersecurity Management
  • ConnectWise PSA
  • Crewhu
  • Cytracom
  • Dark Web ID
  • Datto RMM
  • Datto SaaS Defense
  • DeskDirector
  • Domotz
  • GitHub
  • HaloPSA
  • Jamf Pro
  • Kaseya BMS
  • Kaseya VSA
  • Kaseya Vorex
  • Liongard
  • LogMeIn
  • LogMeIn Central
  • LogicMonitor
  • Lucidchart
  • Microsoft 365
  • Microsoft Entra ID
  • Microsoft Intune
  • N-Sight Endpoint Management
  • N-central
  • NinjaOne
  • Pulseway
  • QGuard
  • ScalePad Backup Radar
  • ScalePad Lifecycle Manager
  • ScreenConnect
  • Slack
  • Spanning
  • Syncro
  • ThreatLocker Zero Trust Platform
  • Unitrends Backup
  • Unitrends MSP
  • Zapier