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Kaseya VSA vs Remote Monitoring and Management Comparison (2026)
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Good recommendations?
Kaseya VSA
4.1
(207)5
73
4
87
3
36
2
7
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote Monitoring and Management
4.5
(461)5
292
4
139
3
18
2
9
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Manage all of IT from a single integrated console with Kaseya VSA. Includes automated discovery and management of hardware, software, and systems inventory.
Atera’s next generation patch management helps IT professionals win back hundreds of valuable hours. From customized schedules to cy...
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
User reviews
4.1
207
5
4
3
2
1
73
87
36
7
4
- Value for money
- Ease of use
- Features
- Customer support
59%
would recommend this app4.5
461
5
4
3
2
1
292
139
18
9
3
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this appPros
“I like the automations I can create using policies, I like the ease of the procedure builder to further automation, and it allows us to manage many endpoints with limited manpower.”
SS
Shawn S.
Senior Systems Administrator
“The two things I like the least is the contract Kaseya forces you to sign for 3 or more years and the functionality of the Live Connect remote control.”
SS
Shawn S.
Senior Systems Administrator
“Kaseya is a brilliant tool for automating software deployment or remote script execution across an entire IT estate.”
Yohan S.
Engineer
Pros
“The ticketing and monitoring features are useful for keeping issues organized, while patch management helps reduce the amount of manual follow-up needed.”
SB
Stacie B.
Assistant Controller
“It gives developers, product teams, and managers a shared view of progress without relying on constant status meetings. Once the projects are structured properly, it makes priorities and dependencies much easier to follow.”
VF
Vincenza F.
Software Engineer
“With everything such as monitoring, remote control, patching, and ticketing in one product, I don’t need to switch between applications unnecessarily.”
TS
Teerasak S.
Integration Service Operation
Cons
“Some areas have a learning curve, and bugs or connection issues can make simple tasks take longer than they should.”
BA
Bobby A.
Technical Support
“The learning curve required to impliment the software is quite steep and sometimes it can be hard to find the features that I require.”
DS
David S.
Owner
“Sometimes the interface feels a bit cluttered and overwhelming.”
FP
Fernando P.
Administrative
Cons
“Customer support can be slow and unresponsive on complex tickets, while the platform suffers from occasional dashboard lag, connection drops, and noisy false alerts.”
Sushant T.
Staff Engineer
“There are times when the number of alerts can be a little overwhelming, especially when several devices have issues at the same time.”
Varshini B.
cyber security specialist
“The biggest issue for us was that the product didn’t fully live up to how it’s marketed.”
BR
Bradley R.
IT Director
- Vendor responds to reviews
- Last review5 months ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features130
- 360-Degree Network Visibility
- AI Summarization
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Access Management
- Active Directory
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Adaptive Responses
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Anomaly Detection
- Anti Virus
- Application Deployment
- Application Management
- Approval Process Control
- Asset Discovery
- Asset Policy Management
- Asset Tracking
- Attachments/Screencasts
- Audit Management
- Audit Trail
- Authentication
- Automate Ticket Routing
- Automated Scheduling
- Automated Tasks Routing
- Automated Ticket Creation
- Automated response
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Automation
- Autonomous Task Execution
- Backup and Recovery
- Bandwidth Monitoring
- Baseline Manager
- CPU Monitoring
- Change Management
- Chat/Messaging
- Cloud Asset Inventory
- Collaboration Tools
- Compliance
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Conversation Editor
- Credential Management
- Cross-Platform
- Cross-system Integration
- Customer Database
- Customer Experience Management
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Encryption
- Data Separation
- Data Visualization
- Decision Making
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Compliance
- Device Configuration
- Device Enrollment
- Device Management
- Diagnostic Tools
- Disaster Recovery
- Document Processing
- Drag & Drop
- Dynamic Network Optimization
- Email Monitoring
- Email to Case
- Employee Activity Monitoring
- Encrypted Data Transmission
- Endpoint Inclusiveness
- Endpoint Protection
- Event Logs
- Feedback Collection
- File Sharing
- File Transfer
- For MSPs
- HIPAA Compliant
- Hardware Asset Inventory
- Help Desk Management
- Human-In-The-Loop
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- ITIL Policy Compliance
- Improvement Suggestions
- Incident Management
- Independent Decision Making
- Integration
- Internationalization
- Inventory Management
- Issue Auditing
- Issue Management
- Knowledge Base Management
- Knowledge Base Utilization
- Knowledge Base/Ticket Integration
- Knowledge Management
- License Management
- Live Chat
- Maintenance Management
- Maintenance Scheduling
- Mobile
- Mobile Access
- Mobile Asset Inventory
- Mobile Device Access
- Mobile Device Management
- Mobile User Support
- Monitoring
- Multi - Session Handling
- Multi-Channel Communication
- Multi-Monitor Support
- Multi-Network Capability
- Multi-OS Support
- Multi-User Collaboration
- Multi-platform support
- Multi-step Planning
- Multiple Monitor Access
- Multiple User Accounts
- Natural Language Interaction
- Natural Language Understanding (NLU)
- Network Analysis
- Network Mapping
- Network Monitoring
- Network Resource Management
- Network Wide Management
- Packet & Flow Analysis
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Baseline
- Performance Management
- Performance Metrics
- Performance Monitoring
- Performance and Reliability
- Personalization
- Policy Management
- Power Management
- Predictive Analytics
- Predictive Network Maintenance
- Print Management
- Prioritization
- Proactive Assistance
- Proactive Issue Detection
- Problem Management
- Problem Solving
- Project Management
- Projections
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Troubleshooting
- Real-Time Updates
- Real-time Alerts
- Release Management
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Reboot
- Remote Support
- Remote Update/Installation
- Remote Wiping
- Reporting
- Reporting & Statistics
- Reporting and Alerts
- Reporting/Analytics
- Risk Management
- Role-Based Permissions
- Route To Human
- SSL Security
- Scheduling
- Screen Recording
- Screen Sharing
- Secure Data Storage
- Secure Login
- Security Tools
- Self Service Portal
- Self-Healing
- Self-Healing Networks
- Server Monitoring
- Service Level Agreement (SLA) Management
- Service Management (Issue Prioritization)
- Session Recording
- Session Transfer
- Simple Network Management Protocol (SNMP)
- Social Media Integration
- Software Asset Inventory
- Status Tracking
- Summary Reports
- Support Ticket Management
- Surveys
- Task Execution
- Task Management
- Third-Party Integrations
- Threat Detection
- Threshold Alerts
- Ticket Assignment
- Ticket Collaboration
- Ticket Creation User Experience
- Ticket Management
- Ticket Response User Experience
- Ticket Status Updates
- Ticketing
- Time Tracking
- Time Zone Tracking
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Unified Communications Platform
- Uptime Reporting
- Usage Information
- User Self-Service Assistance
- User, Role, and Access Management
- Virtual Machine Monitoring
- VoIP
- Voice
- Vulnerability Scanning
- Web Traffic Reporting
- Workflow
- Workflow Automation
- Workflow Management
- Total features137
- 360-Degree Network Visibility
- AI Summarization
- AI Text Generation
- AI Text Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Access Management
- Active Directory
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Adaptive Learning
- Adaptive Responses
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Anomaly Detection
- Anti Virus
- Application Deployment
- Application Management
- Approval Process Control
- Asset Discovery
- Asset Policy Management
- Asset Tracking
- Attachments/Screencasts
- Audit Management
- Audit Trail
- Authentication
- Automate Ticket Routing
- Automated Scheduling
- Automated Tasks Routing
- Automated Ticket Creation
- Automated response
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Automation
- Autonomous Task Execution
- Backup and Recovery
- Bandwidth Monitoring
- Baseline Manager
- CPU Monitoring
- Change Management
- Chat/Messaging
- Cloud Asset Inventory
- Collaboration Tools
- Compliance
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Conversation Editor
- Credential Management
- Cross-Platform
- Cross-system Integration
- Customer Database
- Customer Experience Management
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Encryption
- Data Separation
- Data Visualization
- Decision Making
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Compliance
- Device Configuration
- Device Enrollment
- Device Management
- Diagnostic Tools
- Disaster Recovery
- Document Processing
- Drag & Drop
- Dynamic Network Optimization
- Email Monitoring
- Email to Case
- Employee Activity Monitoring
- Encrypted Data Transmission
- Endpoint Inclusiveness
- Endpoint Protection
- Event Logs
- Feedback Collection
- File Sharing
- File Transfer
- For MSPs
- HIPAA Compliant
- Hardware Asset Inventory
- Help Desk Management
- Human-In-The-Loop
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- ITIL Policy Compliance
- Improvement Suggestions
- Incident Management
- Independent Decision Making
- Integration
- Internationalization
- Inventory Management
- Issue Auditing
- Issue Management
- Knowledge Base Management
- Knowledge Base Utilization
- Knowledge Base/Ticket Integration
- Knowledge Management
- License Management
- Live Chat
- Maintenance Management
- Maintenance Scheduling
- Mobile
- Mobile Access
- Mobile Asset Inventory
- Mobile Device Access
- Mobile Device Management
- Mobile User Support
- Monitoring
- Multi - Session Handling
- Multi-Channel Communication
- Multi-Monitor Support
- Multi-Network Capability
- Multi-OS Support
- Multi-User Collaboration
- Multi-platform support
- Multi-step Planning
- Multiple Monitor Access
- Multiple User Accounts
- Natural Language Interaction
- Natural Language Understanding (NLU)
- Network Analysis
- Network Mapping
- Network Monitoring
- Network Resource Management
- Network Wide Management
- Packet & Flow Analysis
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Baseline
- Performance Management
- Performance Metrics
- Performance Monitoring
- Performance and Reliability
- Personalization
- Policy Management
- Power Management
- Predictive Analytics
- Predictive Network Maintenance
- Print Management
- Prioritization
- Proactive Assistance
- Proactive Issue Detection
- Problem Management
- Problem Solving
- Project Management
- Projections
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Troubleshooting
- Real-Time Updates
- Real-time Alerts
- Release Management
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Reboot
- Remote Support
- Remote Update/Installation
- Remote Wiping
- Reporting
- Reporting & Statistics
- Reporting and Alerts
- Reporting/Analytics
- Risk Management
- Role-Based Permissions
- Route To Human
- SSL Security
- Scheduling
- Screen Recording
- Screen Sharing
- Secure Data Storage
- Secure Login
- Security Tools
- Self Service Portal
- Self-Healing
- Self-Healing Networks
- Server Monitoring
- Service Level Agreement (SLA) Management
- Service Management (Issue Prioritization)
- Session Recording
- Session Transfer
- Simple Network Management Protocol (SNMP)
- Social Media Integration
- Software Asset Inventory
- Status Tracking
- Summary Reports
- Support Ticket Management
- Surveys
- Task Execution
- Task Management
- Third-Party Integrations
- Threat Detection
- Threshold Alerts
- Ticket Assignment
- Ticket Collaboration
- Ticket Creation User Experience
- Ticket Management
- Ticket Response User Experience
- Ticket Status Updates
- Ticketing
- Time Tracking
- Time Zone Tracking
- Troubleshooting
- Two-Factor Authentication
- Two-Way Audio & Video
- Unattended Access
- Unified Communications Platform
- Uptime Reporting
- Usage Information
- User Self-Service Assistance
- User, Role, and Access Management
- Virtual Machine Monitoring
- VoIP
- Voice
- Vulnerability Scanning
- Web Traffic Reporting
- Workflow
- Workflow Automation
- Workflow Management
Integrations
- Total integrations33
- Accelo
- Acronis Cyber Platform
- Acronis Cyber Protect
- Addigy
- AnyDesk
- Autotask PSA
- Axcient x360Cloud
- Axcient x360Recover
- Bitdefender GravityZone
- Cherwell Service Management
- Chocolatey
- Cisco Duo
- Clockify
- CloudRadial
- ConnectWise PSA
- Cortado MDM
- Cronofy
- Customer Thermometer
- Cynet 360
- DERDACK Enterprise Alert
- Datto SIRIS
- Domotz
- ESET Cloud Office Security
- Hudu
- IRONSCALES
- IT Glue
- Jira
- Kaseya Vorex
- Keeper Business Password Manager
- Keeper Connection Manager
- Keeper Secrets Manager
- Malwarebytes for Teams
- Microsoft Entra ID
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Miradore Management Suite
- Ninite Pro
- Okta
- OnPage Incident Management System
- OpenText Core Endpoint Protection
- PROMYS
- PagerDuty
- QuickBooks Online Advanced
- QuoteWerks
- Rewind
- ScalePad Lifecycle Manager
- ScreenConnect
- Simplesat
- Slack
- ThreatLocker Zero Trust Platform
- Threatdown
- Traverse
- Unitrends Backup
- Unitrends MSP
- Veeam Data Platform
- WatchGuard Endpoint Security
- Webroot SecureAnywhere
- Xero
- Zapier
- Zendesk Suite
- Zomentum Grow
- monday service
- Total integrations36
- Accelo
- Acronis Cyber Platform
- Acronis Cyber Protect
- Addigy
- AnyDesk
- Autotask PSA
- Axcient x360Cloud
- Axcient x360Recover
- Bitdefender GravityZone
- Cherwell Service Management
- Chocolatey
- Cisco Duo
- Clockify
- CloudRadial
- ConnectWise PSA
- Cortado MDM
- Cronofy
- Customer Thermometer
- Cynet 360
- DERDACK Enterprise Alert
- Datto SIRIS
- Domotz
- ESET Cloud Office Security
- Hudu
- IRONSCALES
- IT Glue
- Jira
- Kaseya Vorex
- Keeper Business Password Manager
- Keeper Connection Manager
- Keeper Secrets Manager
- Malwarebytes for Teams
- Microsoft Entra ID
- Microsoft Outlook
- Microsoft Project Server Subscription Edition
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Miradore Management Suite
- Ninite Pro
- Okta
- OnPage Incident Management System
- OpenText Core Endpoint Protection
- PROMYS
- PagerDuty
- QuickBooks Online Advanced
- QuoteWerks
- Rewind
- ScalePad Lifecycle Manager
- ScreenConnect
- Simplesat
- Slack
- ThreatLocker Zero Trust Platform
- Threatdown
- Traverse
- Unitrends Backup
- Unitrends MSP
- Veeam Data Platform
- WatchGuard Endpoint Security
- Webroot SecureAnywhere
- Xero
- Zapier
- Zendesk Suite
- Zomentum Grow
- monday service
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