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Kaseya VSA vs Syncro Comparison (2026)
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4.2
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4.3
Good recommendations?
Kaseya VSA
5
73
4
87
3
36
2
7
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Syncro
5
98
4
45
3
5
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Manage all of IT from a single integrated console with Kaseya VSA. Includes automated discovery and management of hardware, software, and systems inventory.
Syncro is an integrated RMM, PSA, and remote access platform for MSPs that provides all the tools you need to manage your clients' IT efficiently and profitably, including scripting, integrated billing, contract management, ticketing, and much more.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.1
207
5
4
3
2
1
73
87
36
7
4
- Value for money
- Ease of use
- Features
- Customer support
4.6
149
5
4
3
2
1
98
45
5
1
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Shawn S.
Senior Systems Administrator
Shawn S.
Senior Systems Administrator
Yohan S.
Engineer
Pros
Joshua E.
IT Manager
Joshua D.
Support Engineer
Paul P.
Senior IT Manager
Cons
Bobby A.
Technical Support
David S.
Owner
Fernando P.
Administrative
Cons
Ben B.
Engineer
Ben B.
Engineer
Ben B.
Engineer
- Vendor responds to reviews
- Last review5 months ago
- Vendor responds to reviews
- Last review11 days ago
Key features
- Total features130
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anti Virus
- Application Management
- Approval Process Control
- Asset Tracking
- Audit Management
- Audit Trail
- Authentication
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Backup and Recovery
- Bandwidth Monitoring
- Baseline Manager
- Billable Items Tracking
- Billing & Invoicing
- Business Process Automation
- CPU Monitoring
- CRM
- Calendar Management
- Change Management
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Credential Management
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Document Management
- Drag & Drop
- Email Monitoring
- Employee Activity Monitoring
- Endpoint Management
- Event Logs
- File Sharing
- File Transfer
- For MSPs
- HIPAA Compliant
- Help Desk Management
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Inventory Management
- Invoice Management
- Issue Auditing
- Issue Management
- Knowledge Management
- License Management
- Live Chat
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Mobile Device Management
- Monitoring
- Multi-User Collaboration
- Multiple Monitor Access
- Multiple User Accounts
- Network Mapping
- Network Monitoring
- Network Resource Management
- Network Security
- Network Wide Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Management
- Performance Metrics
- Policy Management
- Power Management
- Print Management
- Problem Management
- Project Management
- Projections
- Quotes/Estimates
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Release Management
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Recording
- Screen Sharing
- Secure Data Storage
- Secure Login
- Security Tools
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Session Recording
- Session Transfer
- Simple Network Management Protocol (SNMP)
- Status Tracking
- Summary Reports
- Support Ticket Management
- Task Management
- Task Scheduling
- Third-Party Integrations
- Threshold Alerts
- Ticket Management
- Time & Expense Tracking
- Time Zone Tracking
- Troubleshooting
- Two-Factor Authentication
- Unattended Access
- Uptime Reporting
- User Management
- Virtual Machine Monitoring
- Vulnerability Scanning
- Web Traffic Reporting
- Workflow Configuration
- Workflow Management
- Total features64
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anti Virus
- Application Management
- Approval Process Control
- Asset Tracking
- Audit Management
- Audit Trail
- Authentication
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Backup and Recovery
- Bandwidth Monitoring
- Baseline Manager
- Billable Items Tracking
- Billing & Invoicing
- Business Process Automation
- CPU Monitoring
- CRM
- Calendar Management
- Change Management
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Credential Management
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Document Management
- Drag & Drop
- Email Monitoring
- Employee Activity Monitoring
- Endpoint Management
- Event Logs
- File Sharing
- File Transfer
- For MSPs
- HIPAA Compliant
- Help Desk Management
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Inventory Management
- Invoice Management
- Issue Auditing
- Issue Management
- Knowledge Management
- License Management
- Live Chat
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Mobile Device Management
- Monitoring
- Multi-User Collaboration
- Multiple Monitor Access
- Multiple User Accounts
- Network Mapping
- Network Monitoring
- Network Resource Management
- Network Security
- Network Wide Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Management
- Performance Metrics
- Policy Management
- Power Management
- Print Management
- Problem Management
- Project Management
- Projections
- Quotes/Estimates
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Release Management
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Role-Based Permissions
- SSL Security
- Scheduling
- Screen Recording
- Screen Sharing
- Secure Data Storage
- Secure Login
- Security Tools
- Self Service Portal
- Server Monitoring
- Service Level Agreement (SLA) Management
- Session Recording
- Session Transfer
- Simple Network Management Protocol (SNMP)
- Status Tracking
- Summary Reports
- Support Ticket Management
- Task Management
- Task Scheduling
- Third-Party Integrations
- Threshold Alerts
- Ticket Management
- Time & Expense Tracking
- Time Zone Tracking
- Troubleshooting
- Two-Factor Authentication
- Unattended Access
- Uptime Reporting
- User Management
- Virtual Machine Monitoring
- Vulnerability Scanning
- Web Traffic Reporting
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations33
- Accelo
- Addigy
- Autotask PSA
- Bitdefender GravityZone
- Cherwell Service Management
- CloudRadial
- ConnectWise PSA
- Cortado MDM
- Cronofy
- Customer Thermometer
- DERDACK Enterprise Alert
- Datto SIRIS
- Descartes ShipRush
- Domotz
- Dropbox
- ESET Cloud Office Security
- Huntress
- IT Glue
- Jira
- Kaseya Vorex
- MSP360 Backup
- Microsoft Teams
- Mission Control
- Ninite Pro
- OnPage Incident Management System
- OpenText Core Endpoint Protection
- PROMYS
- PagerDuty
- PayPal Payments
- Proofpoint Core Email Protection
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Quoter
- ScalePad Lifecycle Manager
- ShipStation
- Simplesat
- Slack
- Stripe Payments
- ThreatLocker Zero Trust Platform
- Threatdown
- Traverse
- Unitrends Backup
- Unitrends MSP
- Veeam Data Platform
- WatchGuard Endpoint Security
- WooCommerce
- Worldpay for Enterprise
- Xero
- Zapier
- Zendesk Suite
- Total integrations24
- Accelo
- Addigy
- Autotask PSA
- Bitdefender GravityZone
- Cherwell Service Management
- CloudRadial
- ConnectWise PSA
- Cortado MDM
- Cronofy
- Customer Thermometer
- DERDACK Enterprise Alert
- Datto SIRIS
- Descartes ShipRush
- Domotz
- Dropbox
- ESET Cloud Office Security
- Huntress
- IT Glue
- Jira
- Kaseya Vorex
- MSP360 Backup
- Microsoft Teams
- Mission Control
- Ninite Pro
- OnPage Incident Management System
- OpenText Core Endpoint Protection
- PROMYS
- PagerDuty
- PayPal Payments
- Proofpoint Core Email Protection
- QuickBooks Online
- QuickBooks Online Advanced
- QuoteWerks
- Quoter
- ScalePad Lifecycle Manager
- ShipStation
- Simplesat
- Slack
- Stripe Payments
- ThreatLocker Zero Trust Platform
- Threatdown
- Traverse
- Unitrends Backup
- Unitrends MSP
- Veeam Data Platform
- WatchGuard Endpoint Security
- WooCommerce
- Worldpay for Enterprise
- Xero
- Zapier
- Zendesk Suite
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