App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Kaseya VSA Logo

IT Systems Management Software for Internal IT and MSPs

Last updated: October 2024

Kaseya VSA - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Kaseya VSA?

Kaseya VSA is the ultimate solution for managing and automating your IT environment to help you live up to the challenge. With VSA, IT professionals can improve service delivery and increase IT efficiency. With flexible payment terms, optional configurations, multiple domain capabilities, cloud-based and on-premise, IT organizations of all sizes can experience the benefits of enterprise-class IT management.

VSA also offers some of the most powerful solutions in RMM, ready built with the tools you'll need to run a successful IT organization. VSA comes equipped with Remote Control, Patch Management, Auditing, Monitoring, AV/AM, and Backup. All wrapped around a powerful automation engine to save you time and money.

Benefits of using Kaseya VSA

Continue your transition to a modern MSP or IT Department leveraging the Kaseya VSA platform. With VSA you'll be able to provide an increased level of service, improved efficiency, and ultimately improve the bottom as an IT organization. Take Kaseya VSA out for a spin with our Free Trial, see for yourself how VSA can change your IT organization.

Starting from

ic-pricetag

No pricing info

Alternatives with better value for money

Kaseya VSA's key features

Most critical features, based on insights from Kaseya VSA users:

Server Monitoring
Remote Access/Control
Screen Sharing
Remote Monitoring & Management
Compliance Management

All Kaseya VSA features

Features rating:

IT Asset Management
Knowledge Management
Task Management
Compliance Tracking
Problem Management
Incident Management
Maintenance Scheduling
Mobile Access
Real-Time Chat
Customizable Reports
Help Desk Management
API
Real-Time Monitoring
Alerts/Notifications
Alerts/Escalation
Activity Tracking
Reporting/Analytics
Release Management
Real-Time Notifications
Access Controls/Permissions
Unattended Access
Self Service Portal
Patch Management
File Sharing
Change Management
Power Management
Real-Time Updates
Real-Time Reporting
Network Monitoring
Network Resource Management
Network Wide Management
Real-Time Data
Patch Prioritization
Patch Testing
Real-time Alerts
Project Management
Performance Management
Performance Metrics
Print Management
Policy Management
Workflow Management
Web Traffic Reporting
Vulnerability Scanning
Virtual Machine Monitoring
Uptime Reporting
Two-Factor Authentication
Troubleshooting
Time Zone Tracking
Threshold Alerts
Third-Party Integrations
Support Ticket Management
Summary Reports
Status Tracking
SSL Security
Simple Network Management Protocol (SNMP)
Session Transfer
Session Recording
Service Level Agreement (SLA) Management
Security Tools
Secure Login
Secure Data Storage
Screen Recording
Scheduling
Role-Based Permissions
Reporting & Statistics
Remote Update/Installation
Remote Support
Remediation Management
Dashboard
Customization
Customizable Templates
Customizable Fields
Customizable Branding
Credential Management
CPU Monitoring
Configuration Management
Configurable Workflow
Collaboration Tools
Chat/Messaging
Baseline Manager
Bandwidth Monitoring
Backup and Recovery
Automatic Scans
Automatic Patch Deployment
Automatic Backup
Automated Scheduling
Audit Trail
Audit Management
Asset Tracking
Approval Process Control
Application Management
Anti Virus
Activity Dashboard
Active Directory Integration
Multiple User Accounts
Multiple Monitor Access
Multi-User Collaboration
Monitoring
Maintenance Management
Live Chat
License Management
IT Reporting
IT Asset Tracking
Issue Management
Issue Auditing
IP Address Monitoring
Inventory Management
HIPAA Compliant
For MSPs
File Transfer
Event Logs
Employee Activity Monitoring
Email Monitoring
Drag & Drop
Diagnostic Tools
Device Management
Device Auto Discovery
Desktop Virtualization
Deployment Management
Data Visualization

Kaseya VSA alternatives

Kaseya VSA logo
4.0
(204)

Starting from

ic-pricetag

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
ConnectWise Automate logo
4.1
(132)
visit website

Starting from

ic-pricetag

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
N-sight logo
4.3
(75)
visit website

Starting from

99

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
SysAid logo
4.5
(480)
visit website

Starting from

79

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Kaseya VSA pricing

Value for money:

Starting from

ic-pricetag

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

Kaseya VSA integrations (42)

Integrations rated by users

We looked through 204 user reviews, to identify which products are mentioned as Kaseya VSA integrations, and what is the users perception.

Autotask PSA logo
Autotask PSA

Integration rating: 5.0 (1)

IT Glue logo
IT Glue

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Kaseya VSA support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Knowledge Base
Chat
24/7 (Live rep)

Training options

Documentation
Live Online
Videos
Webinars
In Person

Kaseya VSA reviews

Overall rating

4.0

/5

204

Positive reviews

76

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.69/10
Rating distribution

5

4

3

2

1

72

84

37

7

4

Pros
The account reps I have had for the past several years have been amazing. You need to get to know as many people as you can at Kaseya and learn to work as a team with them and you will be very happy.
My engineers love the Kaseya VSA, ease of use and speed. We have been a long time Kaseya partner and plan to continue our great partnership.
Fantastic product that provides the ability to securely manage and monitor your managed service customers.
Cons
Kaseya support is terrible, I mean really terrible. I think they only have one level 2 technician because the same guy gets back to me when the first guys can't fix it.
Terrible customer service, NO Support, slow, lousy features for the price. Constantly have to uninstall live connect and reinstall.
The lack of a 64 bit agent until recently was a pain point for a while. Updating Live Connect is time consuming.

Kaseya VSA FAQs

Q. What type of pricing plans does Kaseya VSA offer?

Kaseya VSA has the following pricing plans:
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Kaseya VSA?

Kaseya VSA has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Kaseya VSA support?

Kaseya VSA supports the following languages:
English, French, Dutch, German


Q. Does Kaseya VSA support mobile devices?

Kaseya VSA supports the following devices:
Android, iPad, iPhone


Q. Does Kaseya VSA offer an API?

Yes, Kaseya VSA has an API available for use.


Q. What other apps does Kaseya VSA integrate with?

Kaseya VSA integrates with the following applications:
Simplesat, Traverse, Acronis Cyber Backup, Jira, Unitrends MSP, Vorex, QuoteWerks, QuickBooks Online Advanced, Cherwell Service Management, Bitdefender GravityZone, Bitium, Cronofy, IT Glue, SmileBack, PagerDuty, Unitrends Backup, ConnectWise PSA, Addigy, Webroot Business Endpoint Protection, Accelo, Autotask PSA, Cortado MDM, CloudRadial, Xero, Datto SIRIS, ThreatLocker, PROMYS, Zendesk Suite


Q. What level of support does Kaseya VSA offer?

Kaseya VSA offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)

Related categories