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Kaseya VSA vs ConnectWise Automate Comparison (2026)
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Good recommendations?
Kaseya VSA
4.1
(207)5
73
4
87
3
36
2
7
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ConnectWise Automate
4.2
(145)5
72
4
41
3
21
2
4
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Manage all of IT from a single integrated console with Kaseya VSA. Includes automated discovery and management of hardware, software, and systems inventory.
ConnectWise Automate is the only RMM platform in the industry developed by an MSP for MSPs to automate IT service delivery and drive revenue growth.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
User reviews
4.1
207
5
4
3
2
1
73
87
36
7
4
- Value for money
- Ease of use
- Features
- Customer support
59%
would recommend this app4.2
145
5
4
3
2
1
72
41
21
4
7
- Value for money
- Ease of use
- Features
- Customer support
60%
would recommend this appPros
“I like the automations I can create using policies, I like the ease of the procedure builder to further automation, and it allows us to manage many endpoints with limited manpower.”
SS
Shawn S.
Senior Systems Administrator
“The two things I like the least is the contract Kaseya forces you to sign for 3 or more years and the functionality of the Live Connect remote control.”
SS
Shawn S.
Senior Systems Administrator
“Kaseya is a brilliant tool for automating software deployment or remote script execution across an entire IT estate.”
Yohan S.
Engineer
Pros
“Its automation, patch management, and endpoint monitoring features can significantly improve efficiency for IT teams and managed service providers. While the interface and learning curve can be challenging at first, the platform provides substantial value once properly configured and integrated into daily workflows.”
PP
Peter P.
Owner
“The platform helps reduce manual workload, improves operational efficiency, and provides strong visibility into system health across managed environments.”
PP
Peter P.
Owner
“A strong solution for its service providers looking for a comprehensive PSA tool especially when supported by proper training and process management.”
ML
Marsha L.
Manager
Cons
“Some areas have a learning curve, and bugs or connection issues can make simple tasks take longer than they should.”
BA
Bobby A.
Technical Support
“The learning curve required to impliment the software is quite steep and sometimes it can be hard to find the features that I require.”
DS
David S.
Owner
“Sometimes the interface feels a bit cluttered and overwhelming.”
FP
Fernando P.
Administrative
Cons
“Due to the vast range of customization options, it can be overwhelming initially and may feel as though you are not getting full value for money until the tool has been fully learned and adopted.”
JF
Jake F.
Second line Sysadmin
“The support for Apple device has been lacking.”
Philippe C.
IT Director
“I also had a 3rd party work on it with us and they were having a hard time getting PowerShell commands to work most of the time.”
DE
David E.
CEO
- Vendor responds to reviews
- Last review5 months ago
- Vendor responds to reviews
- Last review3 months ago
Key features
- Total features130
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anti Virus
- Application Management
- Approval Process Control
- Archiving & Retention
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Authentication
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Backup and Recovery
- Bandwidth Monitoring
- Baseline Manager
- CPU Monitoring
- Capacity Management
- Capacity Planning
- Change Management
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Cost Tracking
- Credential Management
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Management
- Data Migration
- Data Recovery
- Data Security
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Disaster Recovery
- Drag & Drop
- Email Monitoring
- Employee Activity Monitoring
- Endpoint Management
- Event Logs
- File Sharing
- File Transfer
- For MSPs
- HIPAA Compliant
- Help Desk Management
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Intrusion Detection System
- Inventory Management
- Issue Auditing
- Issue Management
- Knowledge Management
- License Management
- Live Chat
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Mobile Device Management
- Monitoring
- Multi-User Collaboration
- Multiple Monitor Access
- Multiple User Accounts
- Network Analysis
- Network Mapping
- Network Monitoring
- Network Resource Management
- Network Wide Management
- Password Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Management
- Performance Metrics
- Performance Monitoring
- Policy Management
- Power Management
- Predictive Analytics
- Print Management
- Prioritization
- Problem Management
- Procurement Management
- Project Management
- Projections
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Release Management
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduled/Automated Reports
- Scheduling
- Screen Recording
- Screen Sharing
- Search
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service Level Agreement (SLA) Management
- Service Reporting
- Session Recording
- Session Transfer
- Simple Network Management Protocol (SNMP)
- Software Management
- Status Tracking
- Summary Reports
- Supplier Management
- Support Ticket Management
- Synchronization Scheduling
- Task Management
- Task Scheduling
- Third-Party Integrations
- Threat Intelligence
- Threat Response
- Threshold Alerts
- Ticket Management
- Time Zone Tracking
- Troubleshooting
- Two-Factor Authentication
- Unattended Access
- Uptime Reporting
- Usage Tracking/Analytics
- VPN
- Version Control
- Virtual Machine Monitoring
- Virtualization
- Vulnerability Scanning
- Web Traffic Reporting
- Workflow Management
- Total features117
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Anti Virus
- Application Management
- Approval Process Control
- Archiving & Retention
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Authentication
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Backup and Recovery
- Bandwidth Monitoring
- Baseline Manager
- CPU Monitoring
- Capacity Management
- Capacity Planning
- Change Management
- Chat/Messaging
- Client Portal
- Collaboration Tools
- Compliance Management
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Cost Tracking
- Credential Management
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Management
- Data Migration
- Data Recovery
- Data Security
- Data Visualization
- Deployment Management
- Desktop Virtualization
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Disaster Recovery
- Drag & Drop
- Email Monitoring
- Employee Activity Monitoring
- Endpoint Management
- Event Logs
- File Sharing
- File Transfer
- For MSPs
- HIPAA Compliant
- Help Desk Management
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Intrusion Detection System
- Inventory Management
- Issue Auditing
- Issue Management
- Knowledge Management
- License Management
- Live Chat
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Mobile Device Management
- Monitoring
- Multi-User Collaboration
- Multiple Monitor Access
- Multiple User Accounts
- Network Analysis
- Network Mapping
- Network Monitoring
- Network Resource Management
- Network Wide Management
- Password Management
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Management
- Performance Metrics
- Performance Monitoring
- Policy Management
- Power Management
- Predictive Analytics
- Print Management
- Prioritization
- Problem Management
- Procurement Management
- Project Management
- Projections
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Release Management
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduled/Automated Reports
- Scheduling
- Screen Recording
- Screen Sharing
- Search
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service Level Agreement (SLA) Management
- Service Reporting
- Session Recording
- Session Transfer
- Simple Network Management Protocol (SNMP)
- Software Management
- Status Tracking
- Summary Reports
- Supplier Management
- Support Ticket Management
- Synchronization Scheduling
- Task Management
- Task Scheduling
- Third-Party Integrations
- Threat Intelligence
- Threat Response
- Threshold Alerts
- Ticket Management
- Time Zone Tracking
- Troubleshooting
- Two-Factor Authentication
- Unattended Access
- Uptime Reporting
- Usage Tracking/Analytics
- VPN
- Version Control
- Virtual Machine Monitoring
- Virtualization
- Vulnerability Scanning
- Web Traffic Reporting
- Workflow Management
Integrations
- Total integrations33
- Accelo
- Addigy
- Autotask PSA
- Auvik
- Bitdefender GravityZone
- Cherwell Service Management
- CloudRadial
- ConnectWise PSA
- Cortado MDM
- Cronofy
- Customer Thermometer
- DERDACK Enterprise Alert
- Datto SIRIS
- ESET Cloud Office Security
- IT Glue
- Jira
- Kaseya Vorex
- Ninite Pro
- OnPage Incident Management System
- OpenText Core Endpoint Protection
- PROMYS
- PagerDuty
- QuickBooks Online Advanced
- QuoteWerks
- ScreenConnect
- Simplesat
- ThreatLocker Zero Trust Platform
- Threatdown
- Traverse
- Unitrends Backup
- Unitrends MSP
- Veeam Data Platform
- WatchGuard Endpoint Security
- Xero
- Zendesk Suite
- Total integrations4
- Accelo
- Addigy
- Autotask PSA
- Auvik
- Bitdefender GravityZone
- Cherwell Service Management
- CloudRadial
- ConnectWise PSA
- Cortado MDM
- Cronofy
- Customer Thermometer
- DERDACK Enterprise Alert
- Datto SIRIS
- ESET Cloud Office Security
- IT Glue
- Jira
- Kaseya Vorex
- Ninite Pro
- OnPage Incident Management System
- OpenText Core Endpoint Protection
- PROMYS
- PagerDuty
- QuickBooks Online Advanced
- QuoteWerks
- ScreenConnect
- Simplesat
- ThreatLocker Zero Trust Platform
- Threatdown
- Traverse
- Unitrends Backup
- Unitrends MSP
- Veeam Data Platform
- WatchGuard Endpoint Security
- Xero
- Zendesk Suite
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