GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Milvus vs Incident IQ Comparison (2026)
Add to Compare
Compare similar apps
Zendesk Suite
4.4
Freshservice
4.5
LiveAgent
4.7
Good recommendations?
Milvus
5
257
4
36
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Incident IQ
5
24
4
18
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.
The Incident IQ platform has revolutionized how school districts manage help desk ticketing, asset management, and maintenance work. Our results speak for themselves: 98% of customers renew their Incident IQ subscription every year. Check out our content below to see our platform in action!
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.8
298
5
4
3
2
1
257
36
4
1
0
- Value for money
- Ease of use
- Features
- Customer support
4.6
42
5
4
3
2
1
24
18
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Not enoughreviews yet
Pros
Rick P.
Assistant Technology Director
Healthy F.
Production mañàger
James R.
Marketing Specialist
Cons
Not enoughreviews yet
Cons
Matt D.
Technology Support Specialist
- Vendor responds to reviews
- Last review8 months ago
- Vendor responds to reviews
- Last review8 months ago
Key features
- Total features49
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Asset Assignment
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Automated Routing
- Automated Scheduling
- Barcode/Ticket Scanning
- Barcoding/RFID
- Call Center Management
- Capacity Management
- Chat/Messaging
- Chatbot
- Check-in/Check-out
- Classroom Management
- Client Portal
- Compliance Management
- Contract/License Management
- Cost Tracking
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Synchronization
- Digital Signature
- Document Management
- Document Storage
- Electronic Payments
- Email Management
- Email Templates
- Employee Database
- Employee Profiles
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Event Calendar
- Facility Asset Management
- Facility Management
- Fixed Asset Management
- Forms Management
- Funding Source Tracking
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Independent/Private
- Interaction Tracking
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Issue Auditing
- Issue Scheduling
- K-12
- Knowledge Base Management
- Knowledge Management
- License Management
- Location Tracking
- Macros/Templated Responses
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Online Calendar
- Online Payments
- Order Management
- Parent Portal
- Parent/Student Portal
- Performance Metrics
- Preventive Maintenance
- Prioritization
- Product Identification
- Project Management
- Purchase Order Management
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Issues
- Release Management
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- School District
- Search/Filter
- Self Service Portal
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Single Sign On
- Status Tracking
- Student Management
- Student Portal
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Technician Management
- Third-Party Integrations
- Ticket Management
- User Management
- Vendor Management
- Work Order Creation
- Work Order Management
- Workflow Management
- Total features105
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Asset Assignment
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Automated Routing
- Automated Scheduling
- Barcode/Ticket Scanning
- Barcoding/RFID
- Call Center Management
- Capacity Management
- Chat/Messaging
- Chatbot
- Check-in/Check-out
- Classroom Management
- Client Portal
- Compliance Management
- Contract/License Management
- Cost Tracking
- Customer Database
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Synchronization
- Digital Signature
- Document Management
- Document Storage
- Electronic Payments
- Email Management
- Email Templates
- Employee Database
- Employee Profiles
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Event Calendar
- Facility Asset Management
- Facility Management
- Fixed Asset Management
- Forms Management
- Funding Source Tracking
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Independent/Private
- Interaction Tracking
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Issue Auditing
- Issue Scheduling
- K-12
- Knowledge Base Management
- Knowledge Management
- License Management
- Location Tracking
- Macros/Templated Responses
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Online Calendar
- Online Payments
- Order Management
- Parent Portal
- Parent/Student Portal
- Performance Metrics
- Preventive Maintenance
- Prioritization
- Product Identification
- Project Management
- Purchase Order Management
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Issues
- Release Management
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- School District
- Search/Filter
- Self Service Portal
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Single Sign On
- Status Tracking
- Student Management
- Student Portal
- Support Ticket Management
- Support Ticket Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Technician Management
- Third-Party Integrations
- Ticket Management
- User Management
- Vendor Management
- Work Order Creation
- Work Order Management
- Workflow Management
Integrations
- Total integrations1
- ClassLink
- Total integrations1
- ClassLink
Alternatives
Explore similar apps
