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New Relic vs Zoho SalesIQ Comparison (2026)
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Good recommendations?
New Relic
4.5
(201)5
121
4
65
3
12
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Zoho SalesIQ
4.4
(98)5
58
4
27
3
11
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Manage IT infrastructure remotely with New Relic's RMM tools, offering real-time insights and powerful analysis for software engineers.
Live chat software to increase sales and improve customer service. Engage in real time and send targeted messages to your prospects and customers.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
201
5
4
3
2
1
121
65
12
2
1
- Value for money
- Ease of use
- Features
- Customer support
75%
would recommend this app4.4
98
5
4
3
2
1
58
27
11
1
1
- Value for money
- Ease of use
- Features
- Customer support
70%
would recommend this appPros
“I especially appreciate the depth of insights, real-time analytics, and customizable dashboards, which make troubleshooting and performance optimization much more efficient.”
LP
Lorenzo P.
Application Manager
“good monitoring tool that give real time notification in case of not reaching the application or the url address related to”
LP
Lorenzo P.
Application Manager
“The tool provides a wealth of data and insights, making it easier to identify issues and implement fixes.”
HJ
Hamish J.
Software Engineer
Pros
“The ability to connect and manage all my chats from different social media channels in one platfom is awesome!”
Sarp O.
Founding Consultant
“Excelent Live chat, Chatbot, Visitor tracking excelent feature.”
DC
Divaldo C.
CEO
“Proactive reach out,, tracking the visitor , the ability to swith bet2een channels effortlesly/ The ability to voice and remote support from that widget like a breeze.”
ST
Sandra T.
Consultant
Cons
“Customer support is slow on complex issues, web development and infrastructure management need fine-tuning, security setup takes time, and complex queries slow down performance and speed monitoring.”
EA
Estrella A.
Software Engineer
“One thing that's kind of annoying is the lack of detailed documentation for some of the more advanced features.”
HJ
Hamish J.
Software Engineer
“There are so many metrics, that the interface can feel overwhelming and it takes time for me to seek the information I need for accounting.”
CT
Clara T.
Accountant
Cons
“As I use different tools from Zoho, the only downside is that each tool has its own price and makes the set of tools quite expensive.”
DC
Divaldo C.
CEO
“Sometimes, the chatbot isn't as smart, answering wrong questions despite extensive training (using business terms) on my side.”
EH
Ed H.
Studio Owner
“Next, live chat may mess up the names in CRM for the recognized leads/contacts.”
EH
Ed H.
Studio Owner
- Vendor responds to reviews
- Last review19 days ago
- Vendor responds to reviews
- Last review2 years ago
Key features
- Total features86
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Anomaly Detection
- Application Management
- Application Security
- Audit Management
- Audit Trail
- Automated Responses
- Automated Routing
- Automated Testing
- Autoresponders
- Availability Testing
- Backlog Management
- Bandwidth Monitoring
- Baseline Manager
- Behavior Tracking
- Bug Tracking
- CRM
- Campaign Management
- Canned Responses
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Communication Management
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Creation
- Content Management
- Continuous Deployment
- Continuous Integration
- Conversion Tracking
- Cost Management
- Credential Management
- Custom Development
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Blending
- Data Import/Export
- Data Modeling
- Data Security
- Data Visualization
- Database Monitoring
- Database Support
- Debugging
- Deployment Management
- Diagnostic Tools
- Document Storage
- Drag & Drop
- Email Management
- Engagement Tracking
- Event Logs
- Event Triggered Actions
- Feedback Management
- File Sharing
- For Sales Teams/Organizations
- For Sales/Marketing
- For Websites
- Geotargeting
- Graphical User Interface
- IP Address Monitoring
- IT Incident Management
- IT Monitoring
- Incident Management
- Incident Reporting
- Integrated Development Environment
- Integration into Third Party Applications
- Interaction Tracking
- Language Detection
- Lead Capture
- Lead Qualification
- Lifecycle Management
- Live Chat
- Log Analysis
- Log Collection
- Log Management
- Machine Learning
- Meeting Management
- Mobile Access
- Mobile App
- Mobile Development
- Monitoring
- Multi-Channel Communication
- Multi-Cloud Management
- Multi-Language
- Multi-User Collaboration
- Natural Language Processing
- Network Analysis
- Network Monitoring
- Performance Analysis
- Performance Management
- Performance Metrics
- Performance Monitoring
- Pre-Configured Bot
- Predictive Analytics
- Proactive Chat
- Query Analysis
- Query Suggestions
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Root Cause Analysis
- Screen Sharing
- Search/Filter
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Social Media Integration
- Software Development
- Source Control
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Management
- Third-Party Integrations
- Threshold Alerts
- Transaction Monitoring
- Transcripts/Chat History
- Transfers/Routing
- Troubleshooting
- Uptime Reporting
- User Management
- Visualization
- Vulnerability Management
- Web App Development
- Widgets
- Workflow Automation
- Workflow Management
- Total features82
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Anomaly Detection
- Application Management
- Application Security
- Audit Management
- Audit Trail
- Automated Responses
- Automated Routing
- Automated Testing
- Autoresponders
- Availability Testing
- Backlog Management
- Bandwidth Monitoring
- Baseline Manager
- Behavior Tracking
- Bug Tracking
- CRM
- Campaign Management
- Canned Responses
- Chat/Messaging
- Chatbot
- Code-free Development
- Collaboration Tools
- Communication Management
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Creation
- Content Management
- Continuous Deployment
- Continuous Integration
- Conversion Tracking
- Cost Management
- Credential Management
- Custom Development
- Customer Database
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Support
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Blending
- Data Import/Export
- Data Modeling
- Data Security
- Data Visualization
- Database Monitoring
- Database Support
- Debugging
- Deployment Management
- Diagnostic Tools
- Document Storage
- Drag & Drop
- Email Management
- Engagement Tracking
- Event Logs
- Event Triggered Actions
- Feedback Management
- File Sharing
- For Sales Teams/Organizations
- For Sales/Marketing
- For Websites
- Geotargeting
- Graphical User Interface
- IP Address Monitoring
- IT Incident Management
- IT Monitoring
- Incident Management
- Incident Reporting
- Integrated Development Environment
- Integration into Third Party Applications
- Interaction Tracking
- Language Detection
- Lead Capture
- Lead Qualification
- Lifecycle Management
- Live Chat
- Log Analysis
- Log Collection
- Log Management
- Machine Learning
- Meeting Management
- Mobile Access
- Mobile App
- Mobile Development
- Monitoring
- Multi-Channel Communication
- Multi-Cloud Management
- Multi-Language
- Multi-User Collaboration
- Natural Language Processing
- Network Analysis
- Network Monitoring
- Performance Analysis
- Performance Management
- Performance Metrics
- Performance Monitoring
- Pre-Configured Bot
- Predictive Analytics
- Proactive Chat
- Query Analysis
- Query Suggestions
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Root Cause Analysis
- Screen Sharing
- Search/Filter
- Simple Network Management Protocol (SNMP)
- Single Sign On
- Social Media Integration
- Software Development
- Source Control
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Management
- Third-Party Integrations
- Threshold Alerts
- Transaction Monitoring
- Transcripts/Chat History
- Transfers/Routing
- Troubleshooting
- Uptime Reporting
- User Management
- Visualization
- Vulnerability Management
- Web App Development
- Widgets
- Workflow Automation
- Workflow Management
Integrations
- Total integrations115
- AWS AppSync
- AWS CloudFormation
- AWS CloudTrail
- AWS Elastic Beanstalk
- AWS Glue
- AWS Identity and Access Management (IAM)
- AWS IoT
- AWS Lambda
- AWS Step Functions
- AWeber
- ActiveCampaign
- AlertOps
- Amazon API Gateway
- Amazon CloudFront
- Amazon Connect
- Amazon DocumentDB
- Amazon DynamoDB
- Amazon EC2
- Amazon EMR
- Amazon ElastiCache
- Amazon Neptune
- Amazon RDS
- Amazon Redshift
- Amazon S3
- Amazon SES
- Amazon SageMaker
- Amazon Simple Notification Service (SNS)
- Apache Cassandra
- Apache Kafka
- Apache Solr
- Apica
- Aporia
- Azure Cosmos DB
- BigCommerce
- CS-Cart Store Builder
- Campaign Monitor by Marigold
- Clicky
- Cloud Run
- Cloud SQL
- CoreCommerce
- DeployHQ
- Desktop.com
- DevHub
- Docker
- Domo
- Dotcom-Monitor
- Drupal
- Easyflow
- Faddom
- Flagsmith
- Fleep
- Frugal Testing
- Geckoboard
- GetResponse
- GitHub
- Glassbox
- Google Analytics 360
- Google App Engine
- Google Cloud Datastore
- Google Cloud Storage
- HappyFox Help Desk
- HashiCorp Consul
- Hosted Graphite
- HubSpot Agent Hub
- HubSpot Marketing Hub
- IBM Cloud Kubernetes Service
- IronWorker
- JW Player
- Jimdo
- Jira
- Joomla
- Kion
- Kissmetrics
- Klips
- Komodor
- KrakenD AI & API Gateway
- Lacework
- Leadberry
- LogRocket
- Mad Mimi
- ManageEngine AlarmsOne
- Mango
- MariaDB
- Matomo
- MediaWiki
- Meta for Business
- Mixpanel
- MongoDB
- MySQL
- Office Chat
- OpenShift
- OpsGenie
- OpsVerse
- Oracle Database
- Ozone
- PagerDuty
- Pantheon
- Parim
- Pinnacle Cart
- Pipedream
- Pivotal Tracker
- Piwik PRO
- Plandek
- Plesk
- PostgreSQL
- Postman
- PrestaShop
- Puppet Enterprise
- Retently
- RingCX
- Rippling
- Rootly
- Rublon
- SIGNL4
- SQLite
- Salesforce Nonprofit Cloud
- Scala
- Selector Analytics
- Shift4Shop
- Shopify
- Slack
- Split
- Splunk On-Call
- Squadcast
- Squarespace
- StatusGator
- StatusHub
- Statuspage
- Statuspal
- Style Intelligence
- Superblocks
- Talkspirit
- TeamSupport
- Terraform
- Torii
- Trelica
- Ubuntu
- Unbounce
- VMware Tanzu
- Vendio
- Vercel
- VerticalResponse
- Vision Helpdesk
- Vivantio
- Volusion
- WebLOAD
- Weebly
- Wix
- Woopra
- WordPress
- Zendesk Suite
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Mail
- Zoho Sites
- Zoho Survey
- iContact
- ilert
- Total integrations46
- AWS AppSync
- AWS CloudFormation
- AWS CloudTrail
- AWS Elastic Beanstalk
- AWS Glue
- AWS Identity and Access Management (IAM)
- AWS IoT
- AWS Lambda
- AWS Step Functions
- AWeber
- ActiveCampaign
- AlertOps
- Amazon API Gateway
- Amazon CloudFront
- Amazon Connect
- Amazon DocumentDB
- Amazon DynamoDB
- Amazon EC2
- Amazon EMR
- Amazon ElastiCache
- Amazon Neptune
- Amazon RDS
- Amazon Redshift
- Amazon S3
- Amazon SES
- Amazon SageMaker
- Amazon Simple Notification Service (SNS)
- Apache Cassandra
- Apache Kafka
- Apache Solr
- Apica
- Aporia
- Azure Cosmos DB
- BigCommerce
- CS-Cart Store Builder
- Campaign Monitor by Marigold
- Clicky
- Cloud Run
- Cloud SQL
- CoreCommerce
- DeployHQ
- Desktop.com
- DevHub
- Docker
- Domo
- Dotcom-Monitor
- Drupal
- Easyflow
- Faddom
- Flagsmith
- Fleep
- Frugal Testing
- Geckoboard
- GetResponse
- GitHub
- Glassbox
- Google Analytics 360
- Google App Engine
- Google Cloud Datastore
- Google Cloud Storage
- HappyFox Help Desk
- HashiCorp Consul
- Hosted Graphite
- HubSpot Agent Hub
- HubSpot Marketing Hub
- IBM Cloud Kubernetes Service
- IronWorker
- JW Player
- Jimdo
- Jira
- Joomla
- Kion
- Kissmetrics
- Klips
- Komodor
- KrakenD AI & API Gateway
- Lacework
- Leadberry
- LogRocket
- Mad Mimi
- ManageEngine AlarmsOne
- Mango
- MariaDB
- Matomo
- MediaWiki
- Meta for Business
- Mixpanel
- MongoDB
- MySQL
- Office Chat
- OpenShift
- OpsGenie
- OpsVerse
- Oracle Database
- Ozone
- PagerDuty
- Pantheon
- Parim
- Pinnacle Cart
- Pipedream
- Pivotal Tracker
- Piwik PRO
- Plandek
- Plesk
- PostgreSQL
- Postman
- PrestaShop
- Puppet Enterprise
- Retently
- RingCX
- Rippling
- Rootly
- Rublon
- SIGNL4
- SQLite
- Salesforce Nonprofit Cloud
- Scala
- Selector Analytics
- Shift4Shop
- Shopify
- Slack
- Split
- Splunk On-Call
- Squadcast
- Squarespace
- StatusGator
- StatusHub
- Statuspage
- Statuspal
- Style Intelligence
- Superblocks
- Talkspirit
- TeamSupport
- Terraform
- Torii
- Trelica
- Ubuntu
- Unbounce
- VMware Tanzu
- Vendio
- Vercel
- VerticalResponse
- Vision Helpdesk
- Vivantio
- Volusion
- WebLOAD
- Weebly
- Wix
- Woopra
- WordPress
- Zendesk Suite
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Mail
- Zoho Sites
- Zoho Survey
- iContact
- ilert
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