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OpsGenie vs AlertOps Comparison (2026)
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Good recommendations?
Overview
Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who are on-call and ready to take action. Opsgenie provides teams with all the information needed to collaborate and troubleshoot during an incident.
Respond to incidents faster. Send rich alerts - with links - to all your teams as needed based on type, severity, or skillset.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
156
5
4
3
2
1
102
50
2
2
0
- Value for money
- Ease of use
- Features
- Customer support
4.7
21
5
4
3
2
1
14
7
0
0
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Jarosław K.
Director of Support
Suman K.
Senior Data Specialist
Mathieu R.
Programmeur Jouabilité
Pros
Chris F.
Director of Technical Services
Cons
Vishal J.
Senior executive
Martynas S.
Operations manager
Shitij G.
Software Engineer
Cons
Not enoughreviews yet
- Vendor responds to reviews
- Last reviewa month ago
- Vendor responds to reviews
- Last reviewa year ago
Key features
- Total features60
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Approval Workflow
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Backup
- CPU Monitoring
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Communications Management
- Contact Management
- Corrective and Preventive Actions (CAPA)
- Customizable Fields
- Customizable Templates
- Dashboard
- Dashboard Creation
- Disaster Recovery
- Email Alerts
- Email Management
- Event Logs
- Event Triggered Actions
- FTP Monitoring
- File Sharing
- For MSPs
- IT Incident Management
- IT Reporting
- Incident Management
- Incident Reporting
- Investigation Management
- Issue Auditing
- Issue Tracking
- KPI Monitoring
- Knowledge Base Management
- Knowledge Management
- Mail Server Monitoring
- Maintenance Scheduling
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Multiple User Accounts
- Network Security
- On Call Scheduling
- Prioritization
- Problem Management
- Project Management
- Push Notifications
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Release Management
- Remediation Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Root Cause Analysis
- SSL Security
- Scenario Planning
- Scheduling
- Secure Data Storage
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service Level Agreement (SLA) Management
- Single Sign On
- Status Tracking
- Support Ticket Management
- Task Management
- Task Scheduling
- Team Calendars
- Templates
- Third-Party Integrations
- Ticket Management
- Timeline Management
- Transaction Monitoring
- Troubleshooting Reports
- Uptime Reporting
- User Management
- Video Conferencing
- Workflow Management
- Total features67
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Approval Workflow
- Audit Management
- Audit Trail
- Automated Scheduling
- Automatic Backup
- CPU Monitoring
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Communications Management
- Contact Management
- Corrective and Preventive Actions (CAPA)
- Customizable Fields
- Customizable Templates
- Dashboard
- Dashboard Creation
- Disaster Recovery
- Email Alerts
- Email Management
- Event Logs
- Event Triggered Actions
- FTP Monitoring
- File Sharing
- For MSPs
- IT Incident Management
- IT Reporting
- Incident Management
- Incident Reporting
- Investigation Management
- Issue Auditing
- Issue Tracking
- KPI Monitoring
- Knowledge Base Management
- Knowledge Management
- Mail Server Monitoring
- Maintenance Scheduling
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Multiple User Accounts
- Network Security
- On Call Scheduling
- Prioritization
- Problem Management
- Project Management
- Push Notifications
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Release Management
- Remediation Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Root Cause Analysis
- SSL Security
- Scenario Planning
- Scheduling
- Secure Data Storage
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service Level Agreement (SLA) Management
- Single Sign On
- Status Tracking
- Support Ticket Management
- Task Management
- Task Scheduling
- Team Calendars
- Templates
- Third-Party Integrations
- Ticket Management
- Timeline Management
- Transaction Monitoring
- Troubleshooting Reports
- Uptime Reporting
- User Management
- Video Conferencing
- Workflow Management
Integrations
- Total integrations79
- AWS CloudTrail
- Airbrake
- AlertSite Website Performance
- Amazon CloudWatch
- Amazon EC2
- Amazon RDS
- Amazon SES
- Apica
- AppDynamics
- AppOptics
- AppSignal
- Auvik
- Bamboo
- BigPanda
- Bitbucket
- Bitrise
- BugSnag
- Cherwell Service Management
- CircleCI
- Circonus
- Confluence
- ConnectWise Automate
- ConnectWise PSA
- Datadog
- Datto RMM
- Dotcom-Monitor
- Dynatrace
- Flock
- Freshdesk
- Freshservice
- Ghost Inspector
- GitGuardian
- GitHub
- GitLab
- Google Cloud Operations Suite
- Grafana
- Graylog
- HaloITSM
- Healthchecks.io
- Honeycomb
- IBM Instana
- Icinga
- JIRA Service Management
- Jenkins
- Jira
- Kayako
- Kore
- Librato
- Loggly
- LogicMonitor
- Logz.io
- Looker
- Magentrix
- ManageEngine ServiceDesk Plus
- Mattermost
- Microsoft Azure
- Microsoft Entra ID
- Microsoft Teams
- MongoDB
- Moogsoft
- NX
- Nagios Core
- Nagios XI
- NetCrunch
- Network Performance Monitor
- New Relic
- Opsview Enterprise
- PRTG
- Panopta
- Papertrail
- Pingdom
- Pipedrive
- Planio
- Pulsetic
- Quickbase
- RapidSpike
- Raygun
- Redmine
- RingCX
- Rollbar
- Salesforce Platform
- Sematext Cloud
- Sensu
- ServiceNow
- Site24x7
- Slack
- Spiceworks Cloud Help Desk
- Splunk Enterprise
- StatusCake
- StatusCast
- StatusHub
- Statuspage
- Statuspal
- Sumo Logic
- Sysdig
- Terraform
- Track-It!
- Travis CI
- Twilio
- Uptimerobot
- Uptrends
- ValueOps
- WhatsUp Gold
- Workato
- Zabbix
- Zapier
- Zendesk Suite
- Zenoss
- Total integrations69
- AWS CloudTrail
- Airbrake
- AlertSite Website Performance
- Amazon CloudWatch
- Amazon EC2
- Amazon RDS
- Amazon SES
- Apica
- AppDynamics
- AppOptics
- AppSignal
- Auvik
- Bamboo
- BigPanda
- Bitbucket
- Bitrise
- BugSnag
- Cherwell Service Management
- CircleCI
- Circonus
- Confluence
- ConnectWise Automate
- ConnectWise PSA
- Datadog
- Datto RMM
- Dotcom-Monitor
- Dynatrace
- Flock
- Freshdesk
- Freshservice
- Ghost Inspector
- GitGuardian
- GitHub
- GitLab
- Google Cloud Operations Suite
- Grafana
- Graylog
- HaloITSM
- Healthchecks.io
- Honeycomb
- IBM Instana
- Icinga
- JIRA Service Management
- Jenkins
- Jira
- Kayako
- Kore
- Librato
- Loggly
- LogicMonitor
- Logz.io
- Looker
- Magentrix
- ManageEngine ServiceDesk Plus
- Mattermost
- Microsoft Azure
- Microsoft Entra ID
- Microsoft Teams
- MongoDB
- Moogsoft
- NX
- Nagios Core
- Nagios XI
- NetCrunch
- Network Performance Monitor
- New Relic
- Opsview Enterprise
- PRTG
- Panopta
- Papertrail
- Pingdom
- Pipedrive
- Planio
- Pulsetic
- Quickbase
- RapidSpike
- Raygun
- Redmine
- RingCX
- Rollbar
- Salesforce Platform
- Sematext Cloud
- Sensu
- ServiceNow
- Site24x7
- Slack
- Spiceworks Cloud Help Desk
- Splunk Enterprise
- StatusCake
- StatusCast
- StatusHub
- Statuspage
- Statuspal
- Sumo Logic
- Sysdig
- Terraform
- Track-It!
- Travis CI
- Twilio
- Uptimerobot
- Uptrends
- ValueOps
- WhatsUp Gold
- Workato
- Zabbix
- Zapier
- Zendesk Suite
- Zenoss
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