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Syxsense vs NinjaOne Comparison (2026)
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JumpCloud
4.6
Action1
4.9
Good recommendations?
Overview
Syxsense discovers all endpoints communicating over the network, with cross-platform support for Windows, Mac, Linux, iOS, and Android, so you can manage desktops, laptops, virtual machines, IoT, and mobile devices from one place. Supports integration with Active Directory.
Cloud-based unified IT operations platform for MSPs and IT teams, consolidating RMM, patch management, MDM, and remote access.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
61
5
4
3
2
1
42
15
2
1
1
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this app4.7
300
5
4
3
2
1
236
55
5
2
2
- Value for money
- Ease of use
- Features
- Customer support
91%
would recommend this appPros
“With Cortex, the agents check in to the cloud to see if there are any tasks for it and runs it as soon as coming online.”
PE
Patrick E.
IT Security Manager
“This solution helped us get back on top of patching including 3rd party patches.”
PE
Patrick E.
IT Security Manager
“Helpful customer support”
SG
Sean G.
VP
Pros
“Really good and a massive improvement on our previous RMM platform we used to use, the reporting also gives us a deep insight to potential issues which allows us to be proactive and also creates sales opportunities”
PB
Paul B.
Senior Tech Partner
“Integration with other solutions such as Bitdefender GravityZone, and some other third-party direct integrations, are a literal toggle to set up and deploy.”
Shaun S.
IT Solutions Architect
“She's made sure we have regular check ins on a consistent basis and has gone beyond the scope of an account manager many times by drilling further into our businesses success and offering advice and materials to further the growth of our business.”
BH
Bradley H.
Head of Managed Services
Cons
“It's confusing using a remote control”
SG
Sean G.
VP
“Lack of ability to transfer more than one file at a time from a target system”
WP
Won P.
It administrator
“Mostly our problem is in deciding what options to apply and what affect they will have on the user population.”
GB
Grant B.
IT Manager
Cons
“One of the most common drawbacks is its reporting capabilities. Although the built-in reports cover basic needs, they can feel somewhat limited in customization and depth, especially for organizations that require highly detailed or client-facing reports.”
TM
Tou M.
IT Technician
“Reporting is the weakest area — the built-in reports are fairly basic and custom reporting takes more effort than it should.”
MR
Mohammed R.
Technical Engineer
“A lot of the areas I may have difficulty with are merely just learning curves on my part.”
BH
Bradley H.
Head of Managed Services
- Vendor responds to reviews
- Last review3 years ago
- Vendor responds to reviews
- Last review5 days ago
Key features
- Total features131
- AI/Machine Learning
- API
- Access Controls/Permissions
- Action Management
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Annotations
- Anomaly Detection
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Application Security
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Discovery
- Asset Lifecycle Management
- Asset Tagging
- Asset Tracking
- Audit Management
- Audit Trail
- Authentication
- Automated Containment
- Automated Remediation
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Automatic User/Device Recognition
- Availability Management
- Availability Testing
- BYOD Management
- Backup Log
- Backup Scheduling
- Backup and Recovery
- Bandwidth Monitoring
- Bare-Metal Restore
- Baseline Manager
- Behavioral Analytics
- Billing & Invoicing
- Bootable Media Creation
- Build Automation
- Business Impact Analysis
- CPU Monitoring
- Capacity Management
- Capacity Planning
- Change Tracking
- Chat/Messaging
- Checklists
- Client Portal
- Cloud Backup
- Collaboration Tools
- Compliance
- Compliance Management
- Compliance Tracking
- Compression
- Configurable Alerts
- Configuration Management
- Continuous Monitoring
- Contract/License Management
- Cost Tracking
- Credential Management
- Cross-Platform
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Management
- Data Migration
- Data Recovery
- Data Replication
- Data Retention Management
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Deduplication
- Deployment Management
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Differential Backup
- Disaster Recovery
- Disk Image Creation
- Disk Partitioning
- Disk Wipe
- Document Automation
- Document Capture
- Document Management
- Document Storage
- Documentation Management
- Downtime Tracking
- Drag & Drop
- Duplicate Detection
- Email Alerts
- Email Management
- Email Templates
- Encryption
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Logs
- External Storage Device Blocking
- FTP Monitoring
- File Encryption
- File Management
- File Quarantining
- File Sharing
- File Sync
- File Transfer
- Firewall
- Firewalls
- For MSPs
- For Websites
- For the IT sector
- Forms Management
- Full Backup
- Generative AI
- HIPAA Compliant
- Help Desk Management
- IOC Verification
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Incident Management
- IT Reporting
- Image Deployment
- Image Merging
- Incident Management
- Incident Response Checklists
- Incremental Backup
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Tracking
- Kiosk Mode
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- License Management
- Local Server Options
- Location Tracking
- Macros/Templated Responses
- Mail Server Monitoring
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Content Management
- Mobile Device Management
- Monitoring
- Multi-Channel Communication
- Multi-Device Support
- Multi-Factor Authentication
- Multi-Location Monitoring
- Multi-OS
- Multiple Format Support
- Multiple User Accounts
- Network Analysis
- Network Monitoring
- Network Resource Management
- Network Scanning
- Network Security
- Network Wide Management
- OS Imaging
- PCI Compliance
- Password Management
- Password Protection
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Metrics
- Policy Management
- Prioritization
- Projections
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support
- Remote Update/Installation
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Risk Analysis
- Risk Assessment
- Risk Management
- Runtime Container Security
- SQL Injections
- SSL Security
- Scheduling
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Auditing
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Session Recording
- Session Transfer
- Single Sign On
- Source-Code Scanning
- Status Tracking
- Summary Reports
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Ticket Management
- Two-Factor Authentication
- Unattended Access
- Usage Tracking/Analytics
- User Management
- VPN
- Virus Definition Update
- Vulnerability Assessment
- Vulnerability Management
- Vulnerability Protection
- Vulnerability Scanning
- Vulnerability/Threat Prioritization
- Workflow Automation
- Workflow Management
- Total features180
- AI/Machine Learning
- API
- Access Controls/Permissions
- Action Management
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Annotations
- Anomaly Detection
- Anomaly/Malware Detection
- Anti Virus
- App Management
- Application Management
- Application Security
- Approval Process Control
- Archiving & Retention
- Assessment Management
- Asset Discovery
- Asset Lifecycle Management
- Asset Tagging
- Asset Tracking
- Audit Management
- Audit Trail
- Authentication
- Automated Containment
- Automated Remediation
- Automated Responses
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Automatic User/Device Recognition
- Availability Management
- Availability Testing
- BYOD Management
- Backup Log
- Backup Scheduling
- Backup and Recovery
- Bandwidth Monitoring
- Bare-Metal Restore
- Baseline Manager
- Behavioral Analytics
- Billing & Invoicing
- Bootable Media Creation
- Build Automation
- Business Impact Analysis
- CPU Monitoring
- Capacity Management
- Capacity Planning
- Change Tracking
- Chat/Messaging
- Checklists
- Client Portal
- Cloud Backup
- Collaboration Tools
- Compliance
- Compliance Management
- Compliance Tracking
- Compression
- Configurable Alerts
- Configuration Management
- Continuous Monitoring
- Contract/License Management
- Cost Tracking
- Credential Management
- Cross-Platform
- Customer Database
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Capture and Transfer
- Data Import/Export
- Data Management
- Data Migration
- Data Recovery
- Data Replication
- Data Retention Management
- Data Security
- Data Storage Management
- Data Synchronization
- Data Visualization
- Deduplication
- Deployment Management
- Device Auto Discovery
- Device Management
- Diagnostic Tools
- Differential Backup
- Disaster Recovery
- Disk Image Creation
- Disk Partitioning
- Disk Wipe
- Document Automation
- Document Capture
- Document Management
- Document Storage
- Documentation Management
- Downtime Tracking
- Drag & Drop
- Duplicate Detection
- Email Alerts
- Email Management
- Email Templates
- Encryption
- Endpoint Management
- Endpoint Protection
- Enrollments/Onboarding
- Event Logs
- External Storage Device Blocking
- FTP Monitoring
- File Encryption
- File Management
- File Quarantining
- File Sharing
- File Sync
- File Transfer
- Firewall
- Firewalls
- For MSPs
- For Websites
- For the IT sector
- Forms Management
- Full Backup
- Generative AI
- HIPAA Compliant
- Help Desk Management
- IOC Verification
- IP Address Monitoring
- IT Asset Management
- IT Asset Tracking
- IT Incident Management
- IT Reporting
- Image Deployment
- Image Merging
- Incident Management
- Incident Response Checklists
- Incremental Backup
- Inventory Management
- Issue Auditing
- Issue Management
- Issue Tracking
- Kiosk Mode
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- License Management
- Local Server Options
- Location Tracking
- Macros/Templated Responses
- Mail Server Monitoring
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Content Management
- Mobile Device Management
- Monitoring
- Multi-Channel Communication
- Multi-Device Support
- Multi-Factor Authentication
- Multi-Location Monitoring
- Multi-OS
- Multiple Format Support
- Multiple User Accounts
- Network Analysis
- Network Monitoring
- Network Resource Management
- Network Scanning
- Network Security
- Network Wide Management
- OS Imaging
- PCI Compliance
- Password Management
- Password Protection
- Patch Management
- Patch Prioritization
- Patch Testing
- Performance Metrics
- Policy Management
- Prioritization
- Projections
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Remote Access & Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Remote Support
- Remote Update/Installation
- Reporting
- Reporting & Statistics
- Reporting/Analytics
- Risk Analysis
- Risk Assessment
- Risk Management
- Runtime Container Security
- SQL Injections
- SSL Security
- Scheduling
- Screen Sharing
- Search/Filter
- Secure Data Storage
- Secure Login
- Security Auditing
- Security Management
- Security Tools
- Self Service Portal
- Server Monitoring
- Session Recording
- Session Transfer
- Single Sign On
- Source-Code Scanning
- Status Tracking
- Summary Reports
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Third-Party Integrations
- Ticket Management
- Two-Factor Authentication
- Unattended Access
- Usage Tracking/Analytics
- User Management
- VPN
- Virus Definition Update
- Vulnerability Assessment
- Vulnerability Management
- Vulnerability Protection
- Vulnerability Scanning
- Vulnerability/Threat Prioritization
- Workflow Automation
- Workflow Management
Integrations
- Total integrations6
- 3CX
- Acronis Cyber Platform
- Acronis Cyber Protect
- Adobe Acrobat
- Android Enterprise Management
- Ansible Automation Platform
- Autotask PSA
- Axonius
- Azure DevOps
- Bitdefender GravityZone
- Bitwarden
- Blackpoint MDR
- Blumira
- Cavelo Attack Surface Management
- Cisco Duo
- Claude
- ClickUp
- Comarch ECM Accounts Payable
- ConnectWise PSA
- Cortex XDR
- CrowdStrike Falcon Cloud Security
- DNSFilter
- Debian
- DeskDay
- Drata
- Dynamics 365 Sales
- Exotel Harmony Platform
- FortiClient
- Freshdesk
- Freshservice
- GLPI
- Genuity IT Admin Suite
- Google Authenticator
- Guardz
- HaloITSM
- HaloPSA
- Hudu
- IRONSCALES
- IT Glue
- IntSights
- Jira
- Liongard
- MSP360 Backup
- Microsoft 365
- Microsoft Entra ID
- Microsoft Exchange
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Project Server Subscription Edition
- Microsoft SQL Server
- Microsoft Teams
- Notion
- Okta
- OpenText Content Management
- OpsGenie
- PDQ Deploy & Inventory
- PRTG
- PaperCut
- PowerSchool SIS
- QuickBooks Online
- Rapid7 Next-Gen SIEM
- Reftab
- RemotePC
- RepairShopr
- RoboShadow
- ScalePad Lifecycle Manager
- ScreenConnect
- Secureframe
- SentiOne
- SentinelOne Singularity Cloud Security
- SherpaDesk
- SolarWinds Observability
- Sophos Endpoint
- Squirrel
- Stellar
- SuperOps
- TANSS
- Tableau
- TeamViewer ONE
- Teams Manager
- Tenable Vulnerability Management
- Trend Micro Antivirus +
- Vanta
- Veeam Data Cloud for Microsoft 365
- Veeam Data Platform
- Webroot SecureAnywhere
- Windows 11
- Woodstock Optimization Studio
- Xero
- Zammad
- Zendesk Suite
- iOS14
- Total integrations89
- 3CX
- Acronis Cyber Platform
- Acronis Cyber Protect
- Adobe Acrobat
- Android Enterprise Management
- Ansible Automation Platform
- Autotask PSA
- Axonius
- Azure DevOps
- Bitdefender GravityZone
- Bitwarden
- Blackpoint MDR
- Blumira
- Cavelo Attack Surface Management
- Cisco Duo
- Claude
- ClickUp
- Comarch ECM Accounts Payable
- ConnectWise PSA
- Cortex XDR
- CrowdStrike Falcon Cloud Security
- DNSFilter
- Debian
- DeskDay
- Drata
- Dynamics 365 Sales
- Exotel Harmony Platform
- FortiClient
- Freshdesk
- Freshservice
- GLPI
- Genuity IT Admin Suite
- Google Authenticator
- Guardz
- HaloITSM
- HaloPSA
- Hudu
- IRONSCALES
- IT Glue
- IntSights
- Jira
- Liongard
- MSP360 Backup
- Microsoft 365
- Microsoft Entra ID
- Microsoft Exchange
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Project Server Subscription Edition
- Microsoft SQL Server
- Microsoft Teams
- Notion
- Okta
- OpenText Content Management
- OpsGenie
- PDQ Deploy & Inventory
- PRTG
- PaperCut
- PowerSchool SIS
- QuickBooks Online
- Rapid7 Next-Gen SIEM
- Reftab
- RemotePC
- RepairShopr
- RoboShadow
- ScalePad Lifecycle Manager
- ScreenConnect
- Secureframe
- SentiOne
- SentinelOne Singularity Cloud Security
- SherpaDesk
- SolarWinds Observability
- Sophos Endpoint
- Squirrel
- Stellar
- SuperOps
- TANSS
- Tableau
- TeamViewer ONE
- Teams Manager
- Tenable Vulnerability Management
- Trend Micro Antivirus +
- Vanta
- Veeam Data Cloud for Microsoft 365
- Veeam Data Platform
- Webroot SecureAnywhere
- Windows 11
- Woodstock Optimization Studio
- Xero
- Zammad
- Zendesk Suite
- iOS14
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