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Syxsense Pricing, Features, Reviews and Alternatives

Syxsense product overview

What is Syxsense?

Syxsense is a cloud-based endpoint security software designed to help SecOps departments, managed service providers (MSPs), and IT professionals maintain threat prevention through authorization scanning, third-party patching, communication blocking from infected devices, and continuous collaboration across teams.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Email/Help Desk

FAQs/Forum

Phone Support

24/7 (Live rep)

Chat

Knowledge Base

Training options

In Person

Live Online

Webinars

Documentation

Videos

Awards & recognitions

Awarded in 1 category in 2021

Syxsense pricing information

Value for money

4.7

Starting from

No info

Pricing options

Free plan

Subscription

Free trial

Pricing range

start trial view pricing plans

Value for money contenders

Freshservice

Value for money

SolarWinds Service Desk

Value for money

Atera

Value for money

Syxsense

Value for money

Syxsense features

Functionality

4.6

Total Features122 13 categories

Most valued features by users

API

Reporting/Analytics

Access Controls/Permissions

Third Party Integrations

Activity Dashboard

Alerts/Notifications

Monitoring

Reporting & Statistics

Syxsense users reviews

Overall rating

4.7

Positive reviews

96%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.17/10

Rating distribution

Pros

Implementation was easy, patching is a breeze, software deployment is improving, notifications and customization of queries and reporting has been fantastic.

Rick H.

Their customer service was also excellent. They were very quick to respond, always available to help, and good people all around.

Samuel R.

I love the ease of connecting to a users machine. I love the ease in packaging the software.

Derek E.

Cons

It should not pop up in the center of the screen and disturb their work.

Derek E.

Our company had a problem with management of users working from home.

Adam N.

Cuts down on the time it takes to resolve problems.

Jim K.

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Overall rating contenders

Syxsense

Overall rating

SolarWinds Service Desk

Overall rating

Freshservice

Overall rating

Remote Desktop Manager

Overall rating

Kerry L.

Biotechnology, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

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A worthy tool in any seurity arsenal

Reviewed 10 months ago

Very satisfied with the product and it has been instrumental in our security program

Pros

I like the ability to see statuses at a qucik glance and this product provides that. No time wasted searching. Easy to use. Many, many features and more keep getting added

Cons

Some of the more advanced features coulds do with better documentation

Paul B.

Wholesale, 51-200 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

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Additional features and reduced costs.

Reviewed 10 months ago

My over experience with Syxsense Manage has been excellent. When I came into this role there had been a lack of follow up from my MSP on why patches where failing and as a result the estate wasn't patched to a level I was happy with. It only took 3 months with Sxysense Manage to get every machines completely 100% patched, including some key 3rd party applications not just Microsoft and Apple Mac OS patches.

Pros

It has allowed me to have a granularity over my estate patching that I never had when I had a Managed Service Provider patching my estate for me. The remote control function is good in that all a device needs is to have an internet connection for us to be able to fix issues. This has helped us fix VPN issues, remotely. Reporting, the detailed reporting is invaluable to prove the system is doing what I expect and when.

Cons

Remote control tools is a little "flakely" over lower bandwidth connections.

Won P.

Biotechnology, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend5/10

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Syxsense makes sense if you are a small company who needs almost one stop management

Reviewed 8 months ago

Pros

The ability to do almost everything one would need in IT administration.

Cons

Bugs with remote connectivity and control, website issues with site rendering. Lack of ability to transfer more than one file at a time from a target system

Michael P.

Information Technology and Services, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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Great for SMB Remote/Mobile Companies

Reviewed 8 months ago

Our deployment team at Syxsense went smoothly with the team giving us the best practices and setting our environment up.

Pros

It allows for our IT team to easily scan and patch Windows(desktop and server) and MacOS with OS and 3rd party updates. No need to manually upload updates, the full update catalog is done by Syxsense. We have a fully automated system scanning and patching schedule with different groups receiving patches at different calendar days. There are also tools included such as ability to view event logs on...

Cons

The remote screen desktop connection tool could be a little more polished.

Ajet I.

Automotive, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7/10

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Good system for patching servers

Reviewed 10 months ago

we are using them for almost 2 years and are very satisfied. Are able to patch 1000+ remote servers.

Pros

Its easy to setup, cloud based so you don't have to setup and configure any on-prem infrastructure, can patch servers without being connected locally to them i.e over vpn or on same subnet

Cons

Not much, it works really well, sometime when they have new features they might break some tasks and support is not fast in fixing them but that does not happen very ofthen

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