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Syxsense

4.6
(60)

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Unified Security and Endpoint Management

(5)

Syxsense Pricing, Features, Reviews and Alternatives

Syxsense FAQs

Q. What type of pricing plans does Syxsense offer?

Syxsense has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Syxsense?

Syxsense has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Syxsense support?

Syxsense supports the following languages:
English

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Q. Does Syxsense support mobile devices?

Syxsense supports the following devices:
Android, iPad, iPhone

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Q. Does Syxsense offer an API?

Yes, Syxsense has an API available for use.

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Q. What other apps does Syxsense integrate with?

Syxsense integrates with the following applications:
TeamViewer, Azure Active Directory, Okta, Microsoft 365, ServiceNow, Ansible Automation Platform, Zendesk Suite

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Q. What level of support does Syxsense offer?

Syxsense offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base

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Syxsense product overview

What is Syxsense?

Syxsense is a leading Unified Security and Endpoint Management (USEM) solution designed to help SecOps departments, MSPs, and IT professionals in organizations with 100-100,000 endpoints maintain vulnerability prevention through authorization scanning, third-party patching, communication blocking from infected devices, and continuous collaboration across teams.

Key benefits of using Syxsense

Syxsense Cortex: A powerful no-code, drag & drop task sequencing and automation engine with a custom workflow builder and extensive pre-built workflow library.

Zero Trust: Enforce compliance to Zero Trust policies with continuous asset-by-asset evaluation and authentication of user and device, with automatic remediation of non- compliant endpoints.

Remediation: Identify and eliminate vulnerabilities with automated policies triggered from conditions you set.

MDM: Manage, configure, and secure iOS and Android devices from your Syxsense console alongside your current inventory.

Patch Management: Stay up to date on releases, prioritize critical patches, and target vulnerable devices with accurate detection and rapid deployment.

Vulnerability Management: Know and close attack vectors caused by software vulnerabilities and configuration issues such as open ports, disabled firewalls, insecure passwords, and more.

Remote Control: Access devices, provide assistance, and resolve issues remotely with a secure, cloud-based connection from any web browser.

Dashboards: Share discoveries and actionable insights to key stakeholders with interactive visualizations of vital security metrics.

Reporting: Generate proof of compliance reports for regulatory agency audits, such as HIPAA, PCI, and SOX.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
24/7 (Live rep)
Chat
Knowledge Base

Training options

In Person
Live Online
Webinars
Documentation
Videos

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Syxsense pricing information

Value for money

4.6

/5

60

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Subscription
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Syxsense features

Functionality

4.5

/5

60

Total features

123

13 categories

Most valued features by users

API
Third Party Integrations
Reporting/Analytics
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Data Import/Export

Functionality contenders

Syxsense users reviews

Overall Rating

4.6

/5

60

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.16/10
Rating distribution

5

4

3

2

1

42

15

1

1

1

Pros
I love the ease of connecting to a users machine. I love the ease in packaging the software.
Implementation was easy, patching is a breeze, software deployment is improving, notifications and customization of queries and reporting has been fantastic.
Their customer service was also excellent. They were very quick to respond, always available to help, and good people all around.
Cons
It should not pop up in the center of the screen and disturb their work.
Our company had a problem with management of users working from home.
Cuts down on the time it takes to resolve problems.

Overall rating contenders

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Kerry L.

Biotechnology, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A worthy tool in any seurity arsenal

Reviewed 3 years ago

Very satisfied with the product and it has been instrumental in our security program

Pros

I like the ability to see statuses at a qucik glance and this product provides that. No time wasted searching. Easy to use. Many, many features and more keep getting added

Cons

Some of the more advanced features coulds do with better documentation

PB
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Paul B.

Wholesale, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Additional features and reduced costs.

Reviewed 3 years ago

My over experience with Syxsense Manage has been excellent. When I came into this role there had been a lack of follow up from my MSP on why patches where failing and as a result the estate wasn't patched to a level I was happy with. It only took 3 months with Sxysense Manage to get every machines completely 100% patched, including some key 3rd party applications not just Microsoft and Apple Mac OS patches.

Pros

It has allowed me to have a granularity over my estate patching that I never had when I had a Managed Service Provider patching my estate for me. The remote control function is good in that all a device needs is to have an internet connection for us to be able to fix issues. This has helped us fix VPN issues, remotely. Reporting, the detailed reporting is invaluable to prove the system is doing what I expect and when.

Cons

Remote control tools is a little "flakely" over lower bandwidth connections.

WP
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Won P.

Biotechnology, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Syxsense makes sense if you are a small company who needs almost one stop management

Reviewed 3 years ago
Pros

The ability to do almost everything one would need in IT administration.

Cons

Bugs with remote connectivity and control, website issues with site rendering. Lack of ability to transfer more than one file at a time from a target system

MP
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Michael P.

Information Technology and Services, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for SMB Remote/Mobile Companies

Reviewed 3 years ago

Our deployment team at Syxsense went smoothly with the team giving us the best practices and setting our environment up.

Pros

It allows for our IT team to easily scan and patch Windows(desktop and server) and MacOS with OS and 3rd party updates. No need to manually upload updates, the full update catalog is done by Syxsense. We have a fully automated system scanning and patching schedule with different groups receiving patches at different calendar days. There are also tools included such as ability to view event logs on...

Cons

The remote screen desktop connection tool could be a little more polished.

PE
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Patrick E.

Hospital & Health Care, 501-1,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good Cloud Patch Management

Reviewed a year ago

This solution helped us get back on top of patching including 3rd party patches. It solved the problem of patching systems outside out network.

Pros

It is fully cloud based with an agent install. That was a requirement. It can also setup dynamic patching schedules based of when Patch Tuesday comes on the calendar. That was a requirement for us.

Cons

The base solution (without Cortex) is adequate at doing patches and tasks, but it is quite expensive for lacking some basic functions I would expect it to have that are in Cortex. For example: running a task only runs on the systems online in that moment. If the system comes on a minute after the task started, it will not run. With Cortex, the agents check in to the cloud to see if there are any tasks for it and runs it as soon as coming online. This should be part of the base patch management solution.

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