Syxsense Pricing, Features, Reviews & Comparison of Alternatives

Syxsense

Cloud-based IT operations management suite

4.78/5 (32 reviews)

Syxsense overview

What is Syxsense?

Syxsense is a web-based solution that helps users to manage their entire IT operations from a centralized location and automates discovery of network devices, patch management and remote deployment of software applications.

The application offers a variety of features including PC power management, software distribution, inventory control, remote access and reporting. The software automatically updates desktops, laptops and other devices with the latest Microsoft, Chrome, Adobe and other third-party software updates. The tool also ensures that security patches are completed on-time and the software deployed from the cloud is locally streamed using bandwidth efficient technology.

The multi-point remote management feature allows users to remote control systems from any browser while the power management feature helps to reduce energy costs by implementing green IT policies. The product also supports scanning and reporting of all company assets and discovery of missing assets using the agentless discovery tool feature. Syxsense offers IT reporting tools that generate business level reports, dashboards and report scheduler as well as keeps a repository of reports and report designs. Other functionalities supported by the software include remote desktop access, two-factor authentication and inventory tracking.

The software is used by managed service providers as well as small, mid-size and large enterprises in a variety of industry sectors. Syxsense customers include Arch Reinsurance, Poundworld, Stanton County Unified School and Colorado law enforcement agency, and Jefferson County Sheriff’s Office.
www.cloudmanagementsuite.com

Pricing

Pricing options
Subscription
Free trial
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English
Syxsense screenshot: Maintenance window-patch manager supports software patchingWhat is Cloud Management Suite?Syxsense screenshot: Patch details are generated as reports that can be sent to concerned authoritiesSyxsense screenshot: Software patches can be selected from a database of software manufacture informationSyxsense screenshot: Endpoint devices are scanned and security patches done automaticallySyxsense screenshot: The application can be accessed from any browser type and supports IT reportingSyxsense screenshot: The software helps to manage devices remotelySyxsense screenshot: Software patches are available for Microsoft, Chrome, Adobe and other applications

Syxsense reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.5
  4.6
  4.9
Anonymous

Great service and support. Evolving to fit customer needs.

Used daily for 6-12 months
Reviewed 2019-06-06
Review Source: Capterra

With any software, there is a learning curve and this is no exception. However, from trials of many other patching solutions, this was far and away the most intuitive . The support has helped me understand some of the more common errors and how to correct them on my end.

Pros
CMS has everything I was looking for in an online patching solution. The customer support is always fast and accurate, while offering fantastic solutions beyond what my questions were.

Cons
The remote assistance portion lags to the point where it is not very useful. The FAQ and Help sections are high level, without many answers on more detailed questions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Wilfredo Lozano III

Mid size company using Patch Manager to manage Desktop/Laptop updating policy

Used daily for less than 6 months
Reviewed 2019-07-12
Review Source: Capterra

Outlook windows updates were causing issues and since wsus packages these we could not manage the updates with out a tool, since CMS we are not able to verify the update before deploying.

Pros
The ease of use, we have spent less time managing the program and less time assisting with issues since the deployment of CMS/ Patch Manager.

Cons
Not sure yet seems to work fine on all aspects and functions

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Bertie Pittman

Could never get things right

Used weekly for 1-2 years
Reviewed 2018-05-10
Review Source: Software Advice

Pros
When it worked properly, it was amazing. The UI made it very easy to deploy patching campaigns and I loved the dashboards showing patch compliance.

Cons
Scheduled tasks failed often. Tried a combination of using the vRep and going agentless. Long story short, could only ever complete about 10% of all patch jobs. The site was always unbearably slow as well. We're based in Alaska so perhaps the sluggish site was just our connection back to the Verismic servers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Shannon Rowney

Pleasure to deal with

Used daily for 1-2 years
Reviewed 2017-05-19
Review Source: Capterra

Its a great tool that I use daily and wouldnt be able to do my job without it!

Pros
I LOVE this software. In our organisation it is used as an assets DB, Remote control tool and its our patching tool too. As we have offices all over the country its not convenient to go down to the offices every times there is an issue nor is it cost effective for the business, so using CMS is great as we can connect the PCs/ Laptops in seconds to resolve issues and manage machines. The support staff are excellent at resolving any problems quickly and do a thorough job to make sure everything is resolved before closing down the ticket. The training staff are great too! No question is too silly and they are always happy to help with what ever issues / queries we had - IE setting up software deployments and using patch manager. I would highly recommend CMS for small and large business. Other Verismic products are just as high quality as this one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ètienne Riggins

Syxsense patch management is instrumental in making telework happen

Used daily for 1-2 years
Reviewed 2020-03-31
Review Source: Capterra

A couple of years ago, our organization saw a need to move its patch management technology, which was on-prem, to a cloud solution. As we started to transition to a mobile workforce, we quickly realized that we needed to have the same visibility into the laptops as we had into our desktops and servers. We vetted several companies. None offered the capability and simplicity of the Syxsense.

Pros
Syxsense is much more than a patch management solution. Syxsense gives us the ability to deploy software and provide remote assistance to our employees no matter where they are in the world. Amid the COVID-19 pandemic, with more and more of our employees being required to work from home, Syxsense has been instrumental in making telework happen for our organization.

Cons
Having a cloud solution is a huge benefit over what we were using, which was on-prem. There's nothing I like least.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Syxsense pricing

Pricing options
Subscription
Free trial
View Pricing Plans

Contact Verismic Software for pricing information or a quote.

Syxsense features

Alerts / Escalation
Auditing
Automatic Notifications
Monitoring

API (382 other apps)
Access Control (154 other apps)
Activity Dashboard (207 other apps)
Activity Tracking (109 other apps)
Collaboration Tools (106 other apps)
Compliance Management (113 other apps)
Data Import/Export (141 other apps)
Data Visualization (102 other apps)
Drag & Drop Interface (110 other apps)
Permission Management (96 other apps)
Real Time Data (101 other apps)
Real Time Monitoring (128 other apps)
Reporting & Statistics (156 other apps)
Role-Based Permissions (96 other apps)
Third Party Integration (207 other apps)
Workflow Management (132 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Syxsense

Key features of Syxsense

  • 2048 bit security certificate
  • Ad hoc reports
  • Assess device health
  • Customize fields
  • Customized reports
  • Eliminate software vulnerabilties
  • IT management
  • IT reporting
  • Integrates with Adobe, Microsoft and Chrome
  • Inventory history
  • Power management
  • Real-time updates
  • Remote control
  • Risk detection alerts
  • Schedule maintenance
  • Search functionality
  • Software distribution
  • Threat alerts
  • Two-factor authentication
  • Vulnerability notifications
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Benefits

• Syxsense is a web-based IT management solution that helps to control IT operations from a single location and offers a variety of features such as patch management, software distribution and reporting.

• The application supports the distribution of new software packages to multiple endpoint devices as well as helps to minimize network bandwidth even when large applications are being deployed to multiple devices from the cloud.

• The software also monitors endpoint power consumption and helps to save $40 - $60 per PC in power costs annually.

• The patch management service scans and detects endpoints that need patching and supports automatic download of software patches from a PCI/HIPAA compliant database.

• Syxsense helps to control endpoints remotely using any browser or device type and provides interactive view modes and detailed audit logs for improved security.