We switched to Presynct in September 2016 and have been very impressed with the software. The ease of use, the workflow process, and the customer support have been beyond our expectations. We highly recommend Presynct to potential customers.
We have been using the SAAS for roughly 7 years now. The reports are easy to use and provide easy access to field units. I wish there were a little more reporting features to review past incidents, but overall the system is adequate for what we need.
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
We are sorry to hear our product is missing a function you find valuable. You'll be glad to know that our team is currently integrating a new reporting tool for the December update that will improve data visualization. Thanks for your feedback. It helps us develop a better product and is greatly appreciated. Please contact me directly if you'd like to discuss this further.
Presynct was exactly what our organization was looking for. We wanted to keep our current report forms, due to their familiarization at all levels within the company, but integrate a database with them. The Presycnt crew was extremely flexible in our design, as well as our requests. Any issues that come up are responded to promptly and resolved quickly.
We have been using Presynct since 2011 and it continues to meet and exceed our expectations. The software is easy enough for the most basic user to navigate and complete an appropriate report without a lot of assistance. The ease of use for managing the users and database is excellent as well.
Presynct is a VERY user friendly report writing software system. It is great having all the case file items in one place. It is very easy to work in Presynct from all areas in the department; Patrol, Investigations and Records! The staff at Presynct are very helpful and knowledgeable and are quick to respond to any questions or issues you may have!
This product has exceeded my expectations. As a prior law enforcement officer, I had familiarity with several incident reporting products. Presynct is superior to other products because of their willingness to offer a customizable solution to meet your organizational needs. In addition to their exemplary customer service directed by Tim Pakes, the Forms Designer has enabled us to create and customize forms, eliminating our dependence upon paper and physical storage space.