Presynct Incident Report Reviews

Presynct Incident Report Reviews

Presynct Incident Report

Incident reporting & workflow software for field employees

4.5/5 (6 reviews)
703     120

Richard Waldrop

Homeowners Association Reporting

19/12/2016

We switched to Presynct in September 2016 and have been very impressed with the software. The ease of use, the workflow process, and the customer support have been beyond our expectations. We highly recommend Presynct to potential customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from PreSynct Technologies


Richard,

Thank you so much for the glowing review. Please let us know what we can do to make Presynct better.

Thanks,
Tim

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Jeff Fitchett

Good product for small departments.

13/10/2016

We have been using the SAAS for roughly 7 years now. The reports are easy to use and provide easy access to field units. I wish there were a little more reporting features to review past incidents, but overall the system is adequate for what we need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from PreSynct Technologies


We are sorry to hear our product is missing a function you find valuable. You'll be glad to know that our team is currently integrating a new reporting tool for the December update that will improve data visualization. Thanks for your feedback. It helps us develop a better product and is greatly appreciated. Please contact me directly if you'd like to discuss this further.

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Curtis Cienfuegos

Security Manager

10/10/2016

Presynct was exactly what our organization was looking for. We wanted to keep our current report forms, due to their familiarization at all levels within the company, but integrate a database with them. The Presycnt crew was extremely flexible in our design, as well as our requests. Any issues that come up are responded to promptly and resolved quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
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Pete Campbell

Outstanding Product

14/12/2015

We have been using Presynct since 2011 and it continues to meet and exceed our expectations. The software is easy enough for the most basic user to navigate and complete an appropriate report without a lot of assistance. The ease of use for managing the users and database is excellent as well.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Mary Gentry

Fantastic Product!

10/12/2015

Presynct is a VERY user friendly report writing software system. It is great having all the case file items in one place. It is very easy to work in Presynct from all areas in the department; Patrol, Investigations and Records! The staff at Presynct are very helpful and knowledgeable and are quick to respond to any questions or issues you may have!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Peter Spizzirri

Case Management, Presynct Dispatch, and the Forms Designer have enhanced our Security Operations.

08/12/2015

This product has exceeded my expectations. As a prior law enforcement officer, I had familiarity with several incident reporting products. Presynct is superior to other products because of their willingness to offer a customizable solution to meet your organizational needs. In addition to their exemplary customer service directed by Tim Pakes, the Forms Designer has enabled us to create and customize forms, eliminating our dependence upon paper and physical storage space.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more