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PrinterLogic Logo

Serverless printing infrastructure solution

PrinterLogic Pricing, Features, Reviews and Alternatives

PrinterLogic FAQs

Q. Who are the typical users of PrinterLogic?

PrinterLogic has the following typical customers:
Large Enterprises, Mid Size Business

These products have better value for money


Q. What languages does PrinterLogic support?

PrinterLogic supports the following languages:
English


Q. Does PrinterLogic support mobile devices?

PrinterLogic supports the following devices:
Android, iPad, iPhone


Q. Does PrinterLogic offer an API?

No, PrinterLogic does not have an API available.


Q. What level of support does PrinterLogic offer?

PrinterLogic offers the following support options:
Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk, 24/7 (Live rep), Chat

PrinterLogic product overview

What is PrinterLogic?

PrinterLogic is a cloud-based print management solution designed to keep print jobs on local networks behind company firewalls, and centrally manage all printers, drivers, and settings. The software also offers advanced print, copy, and scan activity reporting, secure release printing, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Knowledge Base
Email/Help Desk
24/7 (Live rep)
Chat

Training options

Documentation
Live Online
Webinars
Videos

PrinterLogic features

Functionality

4.8

/5

117

Total features

40

1 categories

Most valued features by users

Third-Party Integrations
Reporting/Analytics
Access Controls/Permissions
Alerts/Notifications
Reporting & Statistics
Monitoring
Data Visualization
User Management

Functionality contenders

PrinterLogic users reviews

Overall Rating

4.9

/5

117

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.19/10
Rating distribution

5

4

3

2

1

99

18

0

0

0

Pros
This is a very helpful change and it relieves our Help Desk staff from having to take care of these.
Cloud version so awesome and easy to maintain. Customer support always there to help when you are down and when u need assistance.
Another awesome feature that we use is assigning printers by Active Directory group, and it even scales down granularly so you can assign printers by Active Directory username.
Cons
Previously, we have had an ongoing issue with authentication failures with faxing when we transitioned from on-prem to SaaS.
At this time I cannot think of something I dislike about this product.
Have to manually assist employees in the first setup. Doesn't show what causes the error when you can't print.

Overall rating contenders

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Chad B.

Construction, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PrinterLogic has been flawless for us and a great value!

Reviewed 5 months ago

The impact is great on our help desk team as printing is no longer a real issue in our day to day functions. Yes printers still act up on a hardware level but as far as not having to manage a traditional print server has freed up alot of their time and efforts of not having to respond to why a document will not print due to the server being hung or a jammed print queue. The ability for users to add their own printers is a great services as well that is greatly appreciated form the user standpoint. Also lowing attack surface of our on prem environment is a nice bonus and not having another server to update and keep track of regarding vulnerabilities.

Pros

We have deployed Printerlogic in our company for over the past 6 years. We were tired of the centralized Windows print server and issues that came along with it. We started with the on prem server and have since moved to the Cloud instance of Printerlogic. This has been such and easy way to manage our printers, printer rollouts and dynamic way of adding printers for when people travel to our other offices. The product has worked flawlessly for us and is really a set and forget service unless we are adding a new printer or updating drivers. When our employees log in for the first time all the printers are added automagically based on their group membership and region they are located. We have no plans to change service or even look for other services due to the great customer support and service. It is a valued product in our environment.

Cons

Honestly we don't have any cons for what we needed to use it for and how we use it.

Vendor response

Thanks for this glowing review! Even though it's been smooth sailing, please know you can always reach out to us if anything goes awry. Plus, lean on your CSM to make sure you're getting the most of the product, from automated reporting to workflow automations in Vasion. We appreciate your loyalty!

KS
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Kendall S.

Events Services, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Game Changer!

Reviewed 2 months ago

Excellent! ***** We deployed the client via Intune and it was smooth as glass.

Pros

Migration and deployment was a breeze. Considering its direct IP printing it makes troubleshooting super easy as well. Off network printing is a cool feature. I didn't even know our users needed to print while working remotely but apparently they do. Printerlogic thought of that too. Everyone on the account and support teams are extremely helpful and knowledgeable of the product. Never had to wait for another engineer to contact us on a problem.

Cons

I would like support for v4 drivers. It's not the end of the world but would be nice.

Vendor response

Hi Kendall, Wow! We appreciate the five star review. We love hearing that PrinterLogic has been a "game changer" for your organization. Glad to hear everything has been easy -- migration, deployment, troubleshooting -- and that support have been helpful when needed. I'll pass along your comment about the v4 drivers to the appropriate teams. Thanks again!

mR
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mamun R.

Food & Beverages, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Good product

Reviewed 2 months ago
Pros

Easy to use and easy to manage, made our life Easy

Cons

Nothing at this point. All working fine.

Vendor response

Hi Mamun, Appreciate you taking time to review PrinterLogic. No concerns. Easy to use and manage. We like to hear that! If you ever need our support team, please reach out. Thanks!

TK
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Tae K.

Banking, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great alternative to VMware integrated printing

Reviewed 2 months ago

We use Printerlogic as a replacement to VMware integrated printing.

Pros

Extremely easy to configure and deploy. Very simple to handoff administration to our tenants.

Cons

Not much to dislike. Some customers complain about cost but that's not really a con to your product.

Vendor response

Hi Tae, Thanks for taking time to review PrinterLogic. Glad you're finding it easy to configure, deploy and manage! If you ever need our award winning support team, please contact us.

IL
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Ivan L.

Renewables & Environment, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reduce uncertainty by choosing PrinterLogic, very demure.

Reviewed a month ago

It gives it's users the ability to add their own printers makes it unique and adaptable. Unforgettable experience that you don't want miss out.

Pros

Has an intuitive user-friendly interface which minimizes training and ensuring user adoption. PrinterLogic has a robust customer support and it's very much affordable. It reduces IT work load thus reducing costs associated with previous print services.

Cons

There is nothing missing in PrinterLogic, just perfect.

Vendor response

Hi Ivan, What a nice review! We're glad you think PrinterLogic is perfect for your organization. Of course we love to hear it's user friendly, adaptable and that you're seeing good ROI. We especially love that you say our support is robust. We strive to provide great software features AND amazing support. We appreciate your business and the time you spend on the review.

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