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Print Estimating Software

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PrintSmith Vision logo
4.0
179

Print estimating software for publishing businesses

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    3.6
    Features
    3.8
    Customer support
    3.8
Pros and Cons from PrintSmith Vision users   
avatar
+15
Efi has done a fabulous job in getting Vision over to being cloud based. I love the ability to log in from anywhere and have no degradation in speed/performance.
Training videos & manual are horrendous. Many of th functions are "hidden", hard to find or figure out as a new user, its coming along but parts are frustrating.
The PrintSmith Vision team works to deliver a good product with a good support team. Partnering with them allows the PrintSmith team to be as responsive as possible.
Not saving new items automatically - loose estimates when I am distracted by someone else.
I like the ease of use and set up. How it makes my company run more efficiently and helps gain and track profitability.
Delviery slips, and many other functions, do not exist in 4.7 and so once 5.0 is loaded there is no going back. This was terrible planning and execution for a deadline that Adobe set years ago.
Then, they created a completely new user interface to run with HTML5, which is even easier to use, more powerful, and more responsive to the user. EFI support has been excellent.
Why are we charged a fee for maintenance you are hosting the product that should include maintenance and service.
Easy job building with automatic volume pricing is by far the key to the software's success. A meaningful and easy to follow job ticket is the second most powerful tool.
I am disappointed that there doesn't seem to be a Quickbooks integration.
Now we purchased DSF and have a really powerful workflow: DSF > PrintSmith > Fiery. I like the way EFI is constantly working to integrate products which will increase our revenue and profits.
Quite a few missing parts when we 1st upgraded.
The software is usually pretty simple to use. Most things are where you expect them, and as an admin I love the ability to customize and alter how the program estimates and processes some data.
Full of bugs, lousy client interface and customer support is slow to respond in many cases.
Ticketing and jobs have a good flow. It's easy to get work going as requests come in, and it's a good way to monitor where each job is in each stage.
Find it difficult to navigate, still no 3rd party PO been waiting 15 years.
PrintSmith is flexible enough to not only provide good quotes, etc. for print on paper but also to help us enter orders for non-paper products like screen printing.
Set up, especially forms and pricing, are difficult to put it mildly.
Efi has done a fabulous job in getting Vision over to being cloud based. I love the ability to log in from anywhere and have no degradation in speed/performance.
Training videos & manual are horrendous. Many of th functions are "hidden", hard to find or figure out as a new user, its coming along but parts are frustrating.
The PrintSmith Vision team works to deliver a good product with a good support team. Partnering with them allows the PrintSmith team to be as responsive as possible.
Not saving new items automatically - loose estimates when I am distracted by someone else.
I like the ease of use and set up. How it makes my company run more efficiently and helps gain and track profitability.
Delviery slips, and many other functions, do not exist in 4.7 and so once 5.0 is loaded there is no going back. This was terrible planning and execution for a deadline that Adobe set years ago.
Then, they created a completely new user interface to run with HTML5, which is even easier to use, more powerful, and more responsive to the user. EFI support has been excellent.
Why are we charged a fee for maintenance you are hosting the product that should include maintenance and service.
Easy job building with automatic volume pricing is by far the key to the software's success. A meaningful and easy to follow job ticket is the second most powerful tool.
I am disappointed that there doesn't seem to be a Quickbooks integration.
Now we purchased DSF and have a really powerful workflow: DSF > PrintSmith > Fiery. I like the way EFI is constantly working to integrate products which will increase our revenue and profits.
Quite a few missing parts when we 1st upgraded.
The software is usually pretty simple to use. Most things are where you expect them, and as an admin I love the ability to customize and alter how the program estimates and processes some data.
Full of bugs, lousy client interface and customer support is slow to respond in many cases.
Ticketing and jobs have a good flow. It's easy to get work going as requests come in, and it's a good way to monitor where each job is in each stage.
Find it difficult to navigate, still no 3rd party PO been waiting 15 years.
PrintSmith is flexible enough to not only provide good quotes, etc. for print on paper but also to help us enter orders for non-paper products like screen printing.
Set up, especially forms and pricing, are difficult to put it mildly.
Efi has done a fabulous job in getting Vision over to being cloud based. I love the ability to log in from anywhere and have no degradation in speed/performance.
Training videos & manual are horrendous. Many of th functions are "hidden", hard to find or figure out as a new user, its coming along but parts are frustrating.
The PrintSmith Vision team works to deliver a good product with a good support team. Partnering with them allows the PrintSmith team to be as responsive as possible.
Not saving new items automatically - loose estimates when I am distracted by someone else.
I like the ease of use and set up. How it makes my company run more efficiently and helps gain and track profitability.
Delviery slips, and many other functions, do not exist in 4.7 and so once 5.0 is loaded there is no going back. This was terrible planning and execution for a deadline that Adobe set years ago.
Then, they created a completely new user interface to run with HTML5, which is even easier to use, more powerful, and more responsive to the user. EFI support has been excellent.
Why are we charged a fee for maintenance you are hosting the product that should include maintenance and service.
Easy job building with automatic volume pricing is by far the key to the software's success. A meaningful and easy to follow job ticket is the second most powerful tool.
I am disappointed that there doesn't seem to be a Quickbooks integration.
Now we purchased DSF and have a really powerful workflow: DSF > PrintSmith > Fiery. I like the way EFI is constantly working to integrate products which will increase our revenue and profits.
Quite a few missing parts when we 1st upgraded.
The software is usually pretty simple to use. Most things are where you expect them, and as an admin I love the ability to customize and alter how the program estimates and processes some data.
Full of bugs, lousy client interface and customer support is slow to respond in many cases.
Ticketing and jobs have a good flow. It's easy to get work going as requests come in, and it's a good way to monitor where each job is in each stage.
Find it difficult to navigate, still no 3rd party PO been waiting 15 years.
PrintSmith is flexible enough to not only provide good quotes, etc. for print on paper but also to help us enter orders for non-paper products like screen printing.
Set up, especially forms and pricing, are difficult to put it mildly.
OnSite logo
4.4
166

Business software for apparel screen printers & embroiderers

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    3.9
    Features
    4.3
    Customer support
    4.6
Pros and Cons from OnSite users   
+15
The ability to schedule jobs, track the process and invoice all in one system is wonderful. The integration of a customer portal allows better communication.
Some aspects are a challenge to navigate. The inability to send an email directly from Onsite is tricky and frustrating but might have more to do with how our company is set up than anything else.
This software is fantastic for the screen printing, embroidery business. We especially like how easy it is to look at the production schedule and cost analysis.
Some of my customers have been irate with me and I have to manual email the invoices to the accounting department versus having them sent automatically.
The interaction between all of the different departments is just brilliant and time saving.
For everyday that I have to close their software and reload everything to fix their bugs, I will write a bad review.
Their tech support is top notch and solves any issues quickly. They listen to their customer needs and continually update and improve.
There is no way to know all of the functionality unless you watch all the videos. I don't see how any company of size could use this without personal training.
I like having the ability to get all the info on an order in one place. I can tell who entered it, if the goods are purchased, if they have been received.
There are some search features that you offer, but are difficult to find.
It's leaps and bounds better than many of the specialty management softwares I've used in other fields. Their excellent support team also makes a world of difference when encountering issues.
Integration wasn't the easiest, but we got through it.
Really like that it ties all our software needs into one program other than the graphics software of course. Adding Proof Stuff was a great thing for us they work very well together.
We have looked into other options, but in the end this is the product that offers everything we need and works best with our workflow.
Integrated features for accounting, receiving, production management, shipping and job costing make this a win.
Ease of use, very user friendly and functional.
Best Software Out There for Screen printing, Embroidery, and Advertising Specialties.
In 25 years of running my print shop of 9 hand presses, 3 autos and 5 embroidery machines, Onsite is by far the best piece of equipment that I have ever purchased for my business.
The ability to schedule jobs, track the process and invoice all in one system is wonderful. The integration of a customer portal allows better communication.
Some aspects are a challenge to navigate. The inability to send an email directly from Onsite is tricky and frustrating but might have more to do with how our company is set up than anything else.
This software is fantastic for the screen printing, embroidery business. We especially like how easy it is to look at the production schedule and cost analysis.
Some of my customers have been irate with me and I have to manual email the invoices to the accounting department versus having them sent automatically.
The interaction between all of the different departments is just brilliant and time saving.
For everyday that I have to close their software and reload everything to fix their bugs, I will write a bad review.
Their tech support is top notch and solves any issues quickly. They listen to their customer needs and continually update and improve.
There is no way to know all of the functionality unless you watch all the videos. I don't see how any company of size could use this without personal training.
I like having the ability to get all the info on an order in one place. I can tell who entered it, if the goods are purchased, if they have been received.
There are some search features that you offer, but are difficult to find.
It's leaps and bounds better than many of the specialty management softwares I've used in other fields. Their excellent support team also makes a world of difference when encountering issues.
Integration wasn't the easiest, but we got through it.
Really like that it ties all our software needs into one program other than the graphics software of course. Adding Proof Stuff was a great thing for us they work very well together.
We have looked into other options, but in the end this is the product that offers everything we need and works best with our workflow.
Integrated features for accounting, receiving, production management, shipping and job costing make this a win.
Ease of use, very user friendly and functional.
Best Software Out There for Screen printing, Embroidery, and Advertising Specialties.
In 25 years of running my print shop of 9 hand presses, 3 autos and 5 embroidery machines, Onsite is by far the best piece of equipment that I have ever purchased for my business.
The ability to schedule jobs, track the process and invoice all in one system is wonderful. The integration of a customer portal allows better communication.
Some aspects are a challenge to navigate. The inability to send an email directly from Onsite is tricky and frustrating but might have more to do with how our company is set up than anything else.
This software is fantastic for the screen printing, embroidery business. We especially like how easy it is to look at the production schedule and cost analysis.
Some of my customers have been irate with me and I have to manual email the invoices to the accounting department versus having them sent automatically.
The interaction between all of the different departments is just brilliant and time saving.
For everyday that I have to close their software and reload everything to fix their bugs, I will write a bad review.
Their tech support is top notch and solves any issues quickly. They listen to their customer needs and continually update and improve.
There is no way to know all of the functionality unless you watch all the videos. I don't see how any company of size could use this without personal training.
I like having the ability to get all the info on an order in one place. I can tell who entered it, if the goods are purchased, if they have been received.
There are some search features that you offer, but are difficult to find.
It's leaps and bounds better than many of the specialty management softwares I've used in other fields. Their excellent support team also makes a world of difference when encountering issues.
Integration wasn't the easiest, but we got through it.
Really like that it ties all our software needs into one program other than the graphics software of course. Adding Proof Stuff was a great thing for us they work very well together.
We have looked into other options, but in the end this is the product that offers everything we need and works best with our workflow.
Integrated features for accounting, receiving, production management, shipping and job costing make this a win.
Ease of use, very user friendly and functional.
Best Software Out There for Screen printing, Embroidery, and Advertising Specialties.
In 25 years of running my print shop of 9 hand presses, 3 autos and 5 embroidery machines, Onsite is by far the best piece of equipment that I have ever purchased for my business.
ePRO Print MIS logo
4.3
18

Digital, Offset-Litho, Large Format & Print Brokers.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.3
Pros and Cons from ePRO Print MIS users   
avatar
+11
Easy to use, web based, superb tech support and willingness to customize to our needs, great price and value compared to other systems we looked at.
No user manual is available so many features might be missed.
It is a seemless flow from print estimate to invoicing with clear steps to follow which allows great communication to the customer. Now it can be used on virtually any browser its fantastic.
The biggest mistake people make is when you change an estimate, go BACK to the blue tab. If you stay on the orange tab, the only changes the work order.
Very happy with system, would fully recommend it. Support is always very helpful and quick to respond.
Everything has to be built by a technician. I assume the reports are available but no for us.
And best of all, at a price that fit our budget. We could not be happier with ePro and highly recommend it.
But I just found negative and no cooperation you just want us to adjust to a limited software after sealing it as superior application.
We now have our first Client Portal up and running and our customer is thrilled.
Time savings with template building is another great feature. We also figured out 90% of the features before we were trained that says something about ease of use.
I like the ease of use, the programers are trying hard to relate to a journeyman printer, accounting is aalso happy with the system makes it easier for her.
Consistency is ideal All my teammates have grasped the system quickly after minimal training and as my team has grown, it's nice to know ePro is reliable and I don't have to check over every invoice.
The trainer is really good - he has been willing to make adjustments to all sorts of.
I am always happy to talk to anyone about ePro for their shop.
Easy to use, web based, superb tech support and willingness to customize to our needs, great price and value compared to other systems we looked at.
No user manual is available so many features might be missed.
It is a seemless flow from print estimate to invoicing with clear steps to follow which allows great communication to the customer. Now it can be used on virtually any browser its fantastic.
The biggest mistake people make is when you change an estimate, go BACK to the blue tab. If you stay on the orange tab, the only changes the work order.
Very happy with system, would fully recommend it. Support is always very helpful and quick to respond.
Everything has to be built by a technician. I assume the reports are available but no for us.
And best of all, at a price that fit our budget. We could not be happier with ePro and highly recommend it.
But I just found negative and no cooperation you just want us to adjust to a limited software after sealing it as superior application.
We now have our first Client Portal up and running and our customer is thrilled.
Time savings with template building is another great feature. We also figured out 90% of the features before we were trained that says something about ease of use.
I like the ease of use, the programers are trying hard to relate to a journeyman printer, accounting is aalso happy with the system makes it easier for her.
Consistency is ideal All my teammates have grasped the system quickly after minimal training and as my team has grown, it's nice to know ePro is reliable and I don't have to check over every invoice.
The trainer is really good - he has been willing to make adjustments to all sorts of.
I am always happy to talk to anyone about ePro for their shop.
Easy to use, web based, superb tech support and willingness to customize to our needs, great price and value compared to other systems we looked at.
No user manual is available so many features might be missed.
It is a seemless flow from print estimate to invoicing with clear steps to follow which allows great communication to the customer. Now it can be used on virtually any browser its fantastic.
The biggest mistake people make is when you change an estimate, go BACK to the blue tab. If you stay on the orange tab, the only changes the work order.
Very happy with system, would fully recommend it. Support is always very helpful and quick to respond.
Everything has to be built by a technician. I assume the reports are available but no for us.
And best of all, at a price that fit our budget. We could not be happier with ePro and highly recommend it.
But I just found negative and no cooperation you just want us to adjust to a limited software after sealing it as superior application.
We now have our first Client Portal up and running and our customer is thrilled.
Time savings with template building is another great feature. We also figured out 90% of the features before we were trained that says something about ease of use.
I like the ease of use, the programers are trying hard to relate to a journeyman printer, accounting is aalso happy with the system makes it easier for her.
Consistency is ideal All my teammates have grasped the system quickly after minimal training and as my team has grown, it's nice to know ePro is reliable and I don't have to check over every invoice.
The trainer is really good - he has been willing to make adjustments to all sorts of.
I am always happy to talk to anyone about ePro for their shop.
Printing Management System logo
0

Print estimating system for handling job costing operations

visit website
Reviews Sentiment
ic-pricetag

No reviews

Positive Reviews
ic-pricetag

No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from Printing Management System users   
No pros & cons found
Print Shop Manager logo
4.4
11

Print estimation software for printing service providers

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.2
    Features
    4.3
    Customer support
    4.9
Pros and Cons from Print Shop Manager users   
+11
It is nice to see what jobs we have and what stage they are in at any particular moment. Rich is always eager to help if we have a problem.
Not having the same digital options on the Envelope work order to change click charges.
PSM delivers on ease of use and reasonable cost. Customer support rep. is AMAZING and always responsive to my suggestions and needs.
If I had any cons it would be paper choice drop down windows. Quote #s don"t match job #s.
The ease of converting a work order to an invoice is another great feature. Emailing quotes are made seamless once you have added the customers email in the data base.
Rich was extremely helpful and patient when we first installed the program. There were many questions and he returned our calls promptly.
I have been using the software for several years and find it very user friendly. It covers just about any kind of printing you can think of.
The Program is a very good printing program easy setup. Tech support great return call no longer then 1 hour must of time 5-10 min.
I like the features and found it useful for generating multiple estimates. Unlike most users (I think), my main use was to generate estimates before seeking a print shop for publishing.
It was cool to be able to fiddle the elements and see the effect on cost estimates also a good way to ground truth when it came to haggling.
Used program for 9 months with very litter tech help.
QUICK, EASY, CLEAN and the Only Program where you can see all inputs on the same screen.
We were able to add a custom report at a reasonable cost. It meets our needs nicely as we did not require a Web submission component and did not want a cloud-based program.
Quick and easy quote, order and invoice system.
It is nice to see what jobs we have and what stage they are in at any particular moment. Rich is always eager to help if we have a problem.
Not having the same digital options on the Envelope work order to change click charges.
PSM delivers on ease of use and reasonable cost. Customer support rep. is AMAZING and always responsive to my suggestions and needs.
If I had any cons it would be paper choice drop down windows. Quote #s don"t match job #s.
The ease of converting a work order to an invoice is another great feature. Emailing quotes are made seamless once you have added the customers email in the data base.
Rich was extremely helpful and patient when we first installed the program. There were many questions and he returned our calls promptly.
I have been using the software for several years and find it very user friendly. It covers just about any kind of printing you can think of.
The Program is a very good printing program easy setup. Tech support great return call no longer then 1 hour must of time 5-10 min.
I like the features and found it useful for generating multiple estimates. Unlike most users (I think), my main use was to generate estimates before seeking a print shop for publishing.
It was cool to be able to fiddle the elements and see the effect on cost estimates also a good way to ground truth when it came to haggling.
Used program for 9 months with very litter tech help.
QUICK, EASY, CLEAN and the Only Program where you can see all inputs on the same screen.
We were able to add a custom report at a reasonable cost. It meets our needs nicely as we did not require a Web submission component and did not want a cloud-based program.
Quick and easy quote, order and invoice system.
It is nice to see what jobs we have and what stage they are in at any particular moment. Rich is always eager to help if we have a problem.
Not having the same digital options on the Envelope work order to change click charges.
PSM delivers on ease of use and reasonable cost. Customer support rep. is AMAZING and always responsive to my suggestions and needs.
If I had any cons it would be paper choice drop down windows. Quote #s don"t match job #s.
The ease of converting a work order to an invoice is another great feature. Emailing quotes are made seamless once you have added the customers email in the data base.
Rich was extremely helpful and patient when we first installed the program. There were many questions and he returned our calls promptly.
I have been using the software for several years and find it very user friendly. It covers just about any kind of printing you can think of.
The Program is a very good printing program easy setup. Tech support great return call no longer then 1 hour must of time 5-10 min.
I like the features and found it useful for generating multiple estimates. Unlike most users (I think), my main use was to generate estimates before seeking a print shop for publishing.
It was cool to be able to fiddle the elements and see the effect on cost estimates also a good way to ground truth when it came to haggling.
Used program for 9 months with very litter tech help.
QUICK, EASY, CLEAN and the Only Program where you can see all inputs on the same screen.
We were able to add a custom report at a reasonable cost. It meets our needs nicely as we did not require a Web submission component and did not want a cloud-based program.
Quick and easy quote, order and invoice system.
PressWise logo
4.6
51

Web-based print MIS and workflow automation system

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.4
    Features
    4.3
    Customer support
    4.6
Pros and Cons from PressWise users   
avatar
+15
One of the key benefits I liked is that it has so many pre-built layouts for a good 90 percent of your digital needs and it's very good at ganging up different jobs into the same medias.
Missing features for storefront users as far as customization and product templates.
Ease of use, order status tracking and auto batching and queue to our presses are the main pros that drew us to to the software. Also, customer service was very good in helping decision making.
I push the envelope on all things I buy. I would say partial shipping is the feature that is the largest struggle.
If you are a small press shop that does a lot of digital and offset, this is one of the better options out there for you. The Customer Support and overall work flow of this software is just great.
Very limited on XML commands for storefront templates.
But overall, for a smaller to medium-sized shop looking to automate workflow and estimating for a very reasonable price, it's a fantastic solution.
The system was built to interact with QuickBooks, however, for larger organizations, I would say that the financial reporting is on the weak side.
The entire team is great to work with and extremely responsive.
Vital to our growth and we become more reliant on the software every day.
I like the ease of creating storefronts and adding equipment & substrates.
PressWise is an amazing print management tool for a reasonable price.
My accounting team loves the access they have to all things purchases. And we are just rolling out the inventory module but we can already see where it makes inventory easier.
We are both a Indigo shop and we have a large format department which we were able to integrate into the software. BIG Thankyou to the staff for helping us grow smoothly.
This program has allowed my company to grow rapidly while maintaining a good workflow. Creating accurate estimates and orders is easier to manage and maintain.
There is an implementation plan that takes the mystery out of getting up and running. The knowledge base is VERY helpful, particularly the many videos.
The storefront is customizable and intuitive. The system, when used properly, has solid processes that delivers many, many efficiencies.
The fact that we were able to set it up ourselves, the PW support team was great, the overall functionality is a good match for us operationally, with few exceptions.
One of the key benefits I liked is that it has so many pre-built layouts for a good 90 percent of your digital needs and it's very good at ganging up different jobs into the same medias.
Missing features for storefront users as far as customization and product templates.
Ease of use, order status tracking and auto batching and queue to our presses are the main pros that drew us to to the software. Also, customer service was very good in helping decision making.
I push the envelope on all things I buy. I would say partial shipping is the feature that is the largest struggle.
If you are a small press shop that does a lot of digital and offset, this is one of the better options out there for you. The Customer Support and overall work flow of this software is just great.
Very limited on XML commands for storefront templates.
But overall, for a smaller to medium-sized shop looking to automate workflow and estimating for a very reasonable price, it's a fantastic solution.
The system was built to interact with QuickBooks, however, for larger organizations, I would say that the financial reporting is on the weak side.
The entire team is great to work with and extremely responsive.
Vital to our growth and we become more reliant on the software every day.
I like the ease of creating storefronts and adding equipment & substrates.
PressWise is an amazing print management tool for a reasonable price.
My accounting team loves the access they have to all things purchases. And we are just rolling out the inventory module but we can already see where it makes inventory easier.
We are both a Indigo shop and we have a large format department which we were able to integrate into the software. BIG Thankyou to the staff for helping us grow smoothly.
This program has allowed my company to grow rapidly while maintaining a good workflow. Creating accurate estimates and orders is easier to manage and maintain.
There is an implementation plan that takes the mystery out of getting up and running. The knowledge base is VERY helpful, particularly the many videos.
The storefront is customizable and intuitive. The system, when used properly, has solid processes that delivers many, many efficiencies.
The fact that we were able to set it up ourselves, the PW support team was great, the overall functionality is a good match for us operationally, with few exceptions.
One of the key benefits I liked is that it has so many pre-built layouts for a good 90 percent of your digital needs and it's very good at ganging up different jobs into the same medias.
Missing features for storefront users as far as customization and product templates.
Ease of use, order status tracking and auto batching and queue to our presses are the main pros that drew us to to the software. Also, customer service was very good in helping decision making.
I push the envelope on all things I buy. I would say partial shipping is the feature that is the largest struggle.
If you are a small press shop that does a lot of digital and offset, this is one of the better options out there for you. The Customer Support and overall work flow of this software is just great.
Very limited on XML commands for storefront templates.
But overall, for a smaller to medium-sized shop looking to automate workflow and estimating for a very reasonable price, it's a fantastic solution.
The system was built to interact with QuickBooks, however, for larger organizations, I would say that the financial reporting is on the weak side.
The entire team is great to work with and extremely responsive.
Vital to our growth and we become more reliant on the software every day.
I like the ease of creating storefronts and adding equipment & substrates.
PressWise is an amazing print management tool for a reasonable price.
My accounting team loves the access they have to all things purchases. And we are just rolling out the inventory module but we can already see where it makes inventory easier.
We are both a Indigo shop and we have a large format department which we were able to integrate into the software. BIG Thankyou to the staff for helping us grow smoothly.
This program has allowed my company to grow rapidly while maintaining a good workflow. Creating accurate estimates and orders is easier to manage and maintain.
There is an implementation plan that takes the mystery out of getting up and running. The knowledge base is VERY helpful, particularly the many videos.
The storefront is customizable and intuitive. The system, when used properly, has solid processes that delivers many, many efficiencies.
The fact that we were able to set it up ourselves, the PW support team was great, the overall functionality is a good match for us operationally, with few exceptions.
DocketManager logo
4.6
24

Order and customer management solution for print shops

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.2
    Features
    4.4
    Customer support
    4.9
Pros and Cons from DocketManager users   
avatar
avatar
avatar
+15
Overall the experience with the product and the company has been positive. Customer service and support have been very responsive to my needs and have been easy and enjoyable to work with.
I re-watched videos as I figured that was what I was going to be encouraged to do if I called in with the problem. After giving up and calling in it ended up there was a problem with the programming.
Docket Manager and I have had a great relationship with attempting to improve the systems overall functionality. They have a really great support team and respond very quickly.
It bothers me that I have to click in boxes that are highlighted. Some boxes you don't have to click into others you do.
The pricing functions are robust and help develop stable prices across all estimators. The work order process helps keep the workflow moving.
Without their guidance I don't believe we would have made it. I was bothered by having several things in the program NOT work correctly "out of the box.
The support team at Docketmanager has been very responsive and helpful and we've grown with them.
This was especially annoying during the time that I was spending 16 hours a day at the office trying to get the program set up.
Solid to work with all of the team is great to work with.
Was able to pick it up quickly due to ease of use and natural flow. Being geared to the printing industry was an obvious benefit.
Outsourcing is also a favorite of mine. Seamless integration of workorder, delivery ticket, invoice.
There is much more visibility now, and we love that any of us is able to look at a particular order and know the story behind it if a customer calls.
There is a great family behind this product updates and often.
Support has been the strongest part of the picture for me. The staff is very knowledgeable and quick to respond.
I also feel as though they are on top of new developments, and are very receptive to suggestions from customers for new features.
Went with DM because of on-line b2b portal integration. Setup took some time which is to be expected when setting up a system such as this, however, the support was fantastic.
I discovered DocketManager while telling a fellow printer how much I hated our new Vision upgrade. He showed me the demo site and I instantly fell in love with the intuitive design and features.
DocketManager helps us provide accurate pricing and track workflow of jobs through our shop. Allows us to keep an organized and clear view of what is happening whether we are on or off site.
Overall the experience with the product and the company has been positive. Customer service and support have been very responsive to my needs and have been easy and enjoyable to work with.
I re-watched videos as I figured that was what I was going to be encouraged to do if I called in with the problem. After giving up and calling in it ended up there was a problem with the programming.
Docket Manager and I have had a great relationship with attempting to improve the systems overall functionality. They have a really great support team and respond very quickly.
It bothers me that I have to click in boxes that are highlighted. Some boxes you don't have to click into others you do.
The pricing functions are robust and help develop stable prices across all estimators. The work order process helps keep the workflow moving.
Without their guidance I don't believe we would have made it. I was bothered by having several things in the program NOT work correctly "out of the box.
The support team at Docketmanager has been very responsive and helpful and we've grown with them.
This was especially annoying during the time that I was spending 16 hours a day at the office trying to get the program set up.
Solid to work with all of the team is great to work with.
Was able to pick it up quickly due to ease of use and natural flow. Being geared to the printing industry was an obvious benefit.
Outsourcing is also a favorite of mine. Seamless integration of workorder, delivery ticket, invoice.
There is much more visibility now, and we love that any of us is able to look at a particular order and know the story behind it if a customer calls.
There is a great family behind this product updates and often.
Support has been the strongest part of the picture for me. The staff is very knowledgeable and quick to respond.
I also feel as though they are on top of new developments, and are very receptive to suggestions from customers for new features.
Went with DM because of on-line b2b portal integration. Setup took some time which is to be expected when setting up a system such as this, however, the support was fantastic.
I discovered DocketManager while telling a fellow printer how much I hated our new Vision upgrade. He showed me the demo site and I instantly fell in love with the intuitive design and features.
DocketManager helps us provide accurate pricing and track workflow of jobs through our shop. Allows us to keep an organized and clear view of what is happening whether we are on or off site.
Overall the experience with the product and the company has been positive. Customer service and support have been very responsive to my needs and have been easy and enjoyable to work with.
I re-watched videos as I figured that was what I was going to be encouraged to do if I called in with the problem. After giving up and calling in it ended up there was a problem with the programming.
Docket Manager and I have had a great relationship with attempting to improve the systems overall functionality. They have a really great support team and respond very quickly.
It bothers me that I have to click in boxes that are highlighted. Some boxes you don't have to click into others you do.
The pricing functions are robust and help develop stable prices across all estimators. The work order process helps keep the workflow moving.
Without their guidance I don't believe we would have made it. I was bothered by having several things in the program NOT work correctly "out of the box.
The support team at Docketmanager has been very responsive and helpful and we've grown with them.
This was especially annoying during the time that I was spending 16 hours a day at the office trying to get the program set up.
Solid to work with all of the team is great to work with.
Was able to pick it up quickly due to ease of use and natural flow. Being geared to the printing industry was an obvious benefit.
Outsourcing is also a favorite of mine. Seamless integration of workorder, delivery ticket, invoice.
There is much more visibility now, and we love that any of us is able to look at a particular order and know the story behind it if a customer calls.
There is a great family behind this product updates and often.
Support has been the strongest part of the picture for me. The staff is very knowledgeable and quick to respond.
I also feel as though they are on top of new developments, and are very receptive to suggestions from customers for new features.
Went with DM because of on-line b2b portal integration. Setup took some time which is to be expected when setting up a system such as this, however, the support was fantastic.
I discovered DocketManager while telling a fellow printer how much I hated our new Vision upgrade. He showed me the demo site and I instantly fell in love with the intuitive design and features.
DocketManager helps us provide accurate pricing and track workflow of jobs through our shop. Allows us to keep an organized and clear view of what is happening whether we are on or off site.
iQuote logo
0

Software for managing print estimating software

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Reviews Sentiment
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No reviews

Positive Reviews
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No reviews

Rating Breakdown
    Value for money
    0.0
    Ease of use
    0.0
    Features
    0.0
    Customer support
    0.0
Pros and Cons from iQuote users   
No pros & cons found
shopVOX logo
4.6
222

Web-based manufacturing solution for custom fabricators

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.6
Pros and Cons from shopVOX users   
avatar
avatar
+15
Our Coach was SUPER helpful with the initial setup though. The 24/7 Chat support has been great as well.
ShopVox seems to miss some functionality. For example, to get the full 100% functionality, I would have to pay for some of the features.
It's excellent when it's all inclusive in quoting to pricing to proofing all the way to invoicing. The tracking makes it great to make sure customers are well taken care of.
We desperately need to be able to ship a partial on a line item without workarounds.
Best decision I've ever made. Not only are we more competitive with the market now, thanks to ShopVox I can focus on quick and easy quotes so that the customer doesn't have to wait till we get back.
Then how to pay to employees. How can be it issue for you if we have 1000s customers.
When using ShopVox I feel like writing up quotes and orders is easy and convenient. Also when sending things to our clients it looks super professional and easy for them to use and understand.
There are some functions that are a bit confusing and some inflexibilities, but minor.
The software is pretty quick and easy to use. It has great customization and flexibility to fit any production workflow.
Proofing system and e-mail templates are great. Being able to write a quote/sales order/invoice and email it over with a payment link is great.
Overall, ShopVox is a good platform that allows us a lot of workability from multiple access points and good customer service when there are any issues.
We can integrate so much and it allows us to build up as we go along. Plus, the customer support is outstanding.
The features that continue being creative at customer request, and the way this software makes your business look as a strong, experienced and knowledgeable shop, and it has an integrated CRM.
My daily experience is positive and shopVox keeps the job details organized as you enter them. I would recommend to other sign shops.
It is very thought out and customizable. From estimating to job tracking to invoicing it speeds up the process and is perfectly designed for sign shops.
Easy to teach new people how to navigate. Perfect for our type of business.
What I really love about shopVox is its GUI/interface which makes viewing revenue and other components a lot easier.
Shopvox is easy to use and encompasses all aspects of our business. We used signvox in a previous organization and shopvox has addressed all of the issues we faced with signvox.
Our Coach was SUPER helpful with the initial setup though. The 24/7 Chat support has been great as well.
ShopVox seems to miss some functionality. For example, to get the full 100% functionality, I would have to pay for some of the features.
It's excellent when it's all inclusive in quoting to pricing to proofing all the way to invoicing. The tracking makes it great to make sure customers are well taken care of.
We desperately need to be able to ship a partial on a line item without workarounds.
Best decision I've ever made. Not only are we more competitive with the market now, thanks to ShopVox I can focus on quick and easy quotes so that the customer doesn't have to wait till we get back.
Then how to pay to employees. How can be it issue for you if we have 1000s customers.
When using ShopVox I feel like writing up quotes and orders is easy and convenient. Also when sending things to our clients it looks super professional and easy for them to use and understand.
There are some functions that are a bit confusing and some inflexibilities, but minor.
The software is pretty quick and easy to use. It has great customization and flexibility to fit any production workflow.
Proofing system and e-mail templates are great. Being able to write a quote/sales order/invoice and email it over with a payment link is great.
Overall, ShopVox is a good platform that allows us a lot of workability from multiple access points and good customer service when there are any issues.
We can integrate so much and it allows us to build up as we go along. Plus, the customer support is outstanding.
The features that continue being creative at customer request, and the way this software makes your business look as a strong, experienced and knowledgeable shop, and it has an integrated CRM.
My daily experience is positive and shopVox keeps the job details organized as you enter them. I would recommend to other sign shops.
It is very thought out and customizable. From estimating to job tracking to invoicing it speeds up the process and is perfectly designed for sign shops.
Easy to teach new people how to navigate. Perfect for our type of business.
What I really love about shopVox is its GUI/interface which makes viewing revenue and other components a lot easier.
Shopvox is easy to use and encompasses all aspects of our business. We used signvox in a previous organization and shopvox has addressed all of the issues we faced with signvox.
Our Coach was SUPER helpful with the initial setup though. The 24/7 Chat support has been great as well.
ShopVox seems to miss some functionality. For example, to get the full 100% functionality, I would have to pay for some of the features.
It's excellent when it's all inclusive in quoting to pricing to proofing all the way to invoicing. The tracking makes it great to make sure customers are well taken care of.
We desperately need to be able to ship a partial on a line item without workarounds.
Best decision I've ever made. Not only are we more competitive with the market now, thanks to ShopVox I can focus on quick and easy quotes so that the customer doesn't have to wait till we get back.
Then how to pay to employees. How can be it issue for you if we have 1000s customers.
When using ShopVox I feel like writing up quotes and orders is easy and convenient. Also when sending things to our clients it looks super professional and easy for them to use and understand.
There are some functions that are a bit confusing and some inflexibilities, but minor.
The software is pretty quick and easy to use. It has great customization and flexibility to fit any production workflow.
Proofing system and e-mail templates are great. Being able to write a quote/sales order/invoice and email it over with a payment link is great.
Overall, ShopVox is a good platform that allows us a lot of workability from multiple access points and good customer service when there are any issues.
We can integrate so much and it allows us to build up as we go along. Plus, the customer support is outstanding.
The features that continue being creative at customer request, and the way this software makes your business look as a strong, experienced and knowledgeable shop, and it has an integrated CRM.
My daily experience is positive and shopVox keeps the job details organized as you enter them. I would recommend to other sign shops.
It is very thought out and customizable. From estimating to job tracking to invoicing it speeds up the process and is perfectly designed for sign shops.
Easy to teach new people how to navigate. Perfect for our type of business.
What I really love about shopVox is its GUI/interface which makes viewing revenue and other components a lot easier.
Shopvox is easy to use and encompasses all aspects of our business. We used signvox in a previous organization and shopvox has addressed all of the issues we faced with signvox.
Printlogic logo
4.5
187

A fully featured MIS system for printers and print brokers

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.6
Pros and Cons from Printlogic users   
+15
The support team have been excellent and very helpful with our requests. I cannot recommend Printlogic highly enough, this product has had a significant impact on our business and the way we work.
I find updating stock pricing extremely frustrating, finding stock and setting prices can be confusing and laborious. Order tracking and workflow planning is frustratingly inactive.
The support for this has been really good and its a pleasure to be working with the people at wildcard.
Putting in requests to amend the layout of information or data is frustrating as each request may be dealt with by a different programmer.
The system is easy to learn and easy to use while being sophisticated and versatile enough to copy with the most complex requirements, at an amazing price.
Lack of acconting facilities means having to export data insto a secodary package , web reports can be problematic at times.
Support and Training when required has always been excellent with any issues quickly resolved. We have been using the System for 9 months now and overall we are very happy with it.
Some areas were difficult to understand. Especially the litho part of the process and the machine calculations.
Their support team is frankly superb - could not be more patient or helpful.
Printlogic is straightforward and easy to use. We've received great support and troubleshooting help especially when we were initially setting our system up.
Wonderful piece of software for any printing firm at an affordable price.
Ease of use, producing clear concise Quotations. Great reports can be produces for Sales/Cost data.
Easy of tendering, quote comparison & price calculations are slick. Linking them to jobs, purchase orders & invoicing works really well too along with easy to view work in progress list.
Good integration with existing systems. Simple yet very comprehensive.
The ease of use, the great customer support and the wide variety of uses.
It covers all the bases as an MIS and is highly functional and intuitive. Customer service is very good , rapid response to all queries and flexible/open to making changes to the system as requested.
Ease of quote and simple job logging. Cloud-based system is extremely useful.
Overall the customization, service, and support have made our experience with Printlogic top notch. Whenever there have been issues, the Support team have reached out within minutes to get it sorted.
The support team have been excellent and very helpful with our requests. I cannot recommend Printlogic highly enough, this product has had a significant impact on our business and the way we work.
I find updating stock pricing extremely frustrating, finding stock and setting prices can be confusing and laborious. Order tracking and workflow planning is frustratingly inactive.
The support for this has been really good and its a pleasure to be working with the people at wildcard.
Putting in requests to amend the layout of information or data is frustrating as each request may be dealt with by a different programmer.
The system is easy to learn and easy to use while being sophisticated and versatile enough to copy with the most complex requirements, at an amazing price.
Lack of acconting facilities means having to export data insto a secodary package , web reports can be problematic at times.
Support and Training when required has always been excellent with any issues quickly resolved. We have been using the System for 9 months now and overall we are very happy with it.
Some areas were difficult to understand. Especially the litho part of the process and the machine calculations.
Their support team is frankly superb - could not be more patient or helpful.
Printlogic is straightforward and easy to use. We've received great support and troubleshooting help especially when we were initially setting our system up.
Wonderful piece of software for any printing firm at an affordable price.
Ease of use, producing clear concise Quotations. Great reports can be produces for Sales/Cost data.
Easy of tendering, quote comparison & price calculations are slick. Linking them to jobs, purchase orders & invoicing works really well too along with easy to view work in progress list.
Good integration with existing systems. Simple yet very comprehensive.
The ease of use, the great customer support and the wide variety of uses.
It covers all the bases as an MIS and is highly functional and intuitive. Customer service is very good , rapid response to all queries and flexible/open to making changes to the system as requested.
Ease of quote and simple job logging. Cloud-based system is extremely useful.
Overall the customization, service, and support have made our experience with Printlogic top notch. Whenever there have been issues, the Support team have reached out within minutes to get it sorted.
The support team have been excellent and very helpful with our requests. I cannot recommend Printlogic highly enough, this product has had a significant impact on our business and the way we work.
I find updating stock pricing extremely frustrating, finding stock and setting prices can be confusing and laborious. Order tracking and workflow planning is frustratingly inactive.
The support for this has been really good and its a pleasure to be working with the people at wildcard.
Putting in requests to amend the layout of information or data is frustrating as each request may be dealt with by a different programmer.
The system is easy to learn and easy to use while being sophisticated and versatile enough to copy with the most complex requirements, at an amazing price.
Lack of acconting facilities means having to export data insto a secodary package , web reports can be problematic at times.
Support and Training when required has always been excellent with any issues quickly resolved. We have been using the System for 9 months now and overall we are very happy with it.
Some areas were difficult to understand. Especially the litho part of the process and the machine calculations.
Their support team is frankly superb - could not be more patient or helpful.
Printlogic is straightforward and easy to use. We've received great support and troubleshooting help especially when we were initially setting our system up.
Wonderful piece of software for any printing firm at an affordable price.
Ease of use, producing clear concise Quotations. Great reports can be produces for Sales/Cost data.
Easy of tendering, quote comparison & price calculations are slick. Linking them to jobs, purchase orders & invoicing works really well too along with easy to view work in progress list.
Good integration with existing systems. Simple yet very comprehensive.
The ease of use, the great customer support and the wide variety of uses.
It covers all the bases as an MIS and is highly functional and intuitive. Customer service is very good , rapid response to all queries and flexible/open to making changes to the system as requested.
Ease of quote and simple job logging. Cloud-based system is extremely useful.
Overall the customization, service, and support have made our experience with Printlogic top notch. Whenever there have been issues, the Support team have reached out within minutes to get it sorted.
PaperCut logo
4.5
61

Print management solution designed to reduce printing waste

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.4
Pros and Cons from PaperCut users   
avatar
avatar
avatar
+13
We sell mostly to universities an this is a great advantage and helps so much. Maybe because it was also developed at University Melbourne.
The only problem I have encountered using this software is it can be delayed. The paper cut box doesn’t always pop up.
It help reduce cost in printing, and helps ecological sustainability. It saves lots of paper, and its managment controller helps having control of the entire printing system.
We've realized no benefit from the product. We've only realized a tremendous loss on our investment and continue to do so.
I can put in my department code quickly and retrieve the job with my ID card at any available printer. It has saved my college a great deal of money all over campus, especially at our Library.
However, clicking the icon on the desktop often fixes the problem immediately.
It is cost effective from the company's point of view. It allows to track and limit print jobs, which is great from the administration's point of view.
We had some trouble getting it to work with recently adopted Macs. There are some features that are only available with a client on end user machines, but that's not a deal breaker.
The most helpful thing about PaperCut MF is it is easy to navigate the needed software and it's easy to use the machines that run this software.
It also is a great way to track people that are overusing printing rights like color.
We've been using PaperCut for just over a year, replacing our previous system, PCounter. After the initial setup, we haven't experienced many issues but when we have, their support has been great.
The best part of this product was its simple design.
Print server audit reports are the best and been able to integrate with RFID cards makes easier to reduce the wastage of papers.
I like the ease of use most. The paper cut menu pops up immediately after selecting print.
Papercut has been helpful in rationalizing the use of paper, printing and resources withing the organization.
Support for multiple departments for users. Useful integration with multi-function devices.
We sell mostly to universities an this is a great advantage and helps so much. Maybe because it was also developed at University Melbourne.
The only problem I have encountered using this software is it can be delayed. The paper cut box doesn’t always pop up.
It help reduce cost in printing, and helps ecological sustainability. It saves lots of paper, and its managment controller helps having control of the entire printing system.
We've realized no benefit from the product. We've only realized a tremendous loss on our investment and continue to do so.
I can put in my department code quickly and retrieve the job with my ID card at any available printer. It has saved my college a great deal of money all over campus, especially at our Library.
However, clicking the icon on the desktop often fixes the problem immediately.
It is cost effective from the company's point of view. It allows to track and limit print jobs, which is great from the administration's point of view.
We had some trouble getting it to work with recently adopted Macs. There are some features that are only available with a client on end user machines, but that's not a deal breaker.
The most helpful thing about PaperCut MF is it is easy to navigate the needed software and it's easy to use the machines that run this software.
It also is a great way to track people that are overusing printing rights like color.
We've been using PaperCut for just over a year, replacing our previous system, PCounter. After the initial setup, we haven't experienced many issues but when we have, their support has been great.
The best part of this product was its simple design.
Print server audit reports are the best and been able to integrate with RFID cards makes easier to reduce the wastage of papers.
I like the ease of use most. The paper cut menu pops up immediately after selecting print.
Papercut has been helpful in rationalizing the use of paper, printing and resources withing the organization.
Support for multiple departments for users. Useful integration with multi-function devices.
We sell mostly to universities an this is a great advantage and helps so much. Maybe because it was also developed at University Melbourne.
The only problem I have encountered using this software is it can be delayed. The paper cut box doesn’t always pop up.
It help reduce cost in printing, and helps ecological sustainability. It saves lots of paper, and its managment controller helps having control of the entire printing system.
We've realized no benefit from the product. We've only realized a tremendous loss on our investment and continue to do so.
I can put in my department code quickly and retrieve the job with my ID card at any available printer. It has saved my college a great deal of money all over campus, especially at our Library.
However, clicking the icon on the desktop often fixes the problem immediately.
It is cost effective from the company's point of view. It allows to track and limit print jobs, which is great from the administration's point of view.
We had some trouble getting it to work with recently adopted Macs. There are some features that are only available with a client on end user machines, but that's not a deal breaker.
The most helpful thing about PaperCut MF is it is easy to navigate the needed software and it's easy to use the machines that run this software.
It also is a great way to track people that are overusing printing rights like color.
We've been using PaperCut for just over a year, replacing our previous system, PCounter. After the initial setup, we haven't experienced many issues but when we have, their support has been great.
The best part of this product was its simple design.
Print server audit reports are the best and been able to integrate with RFID cards makes easier to reduce the wastage of papers.
I like the ease of use most. The paper cut menu pops up immediately after selecting print.
Papercut has been helpful in rationalizing the use of paper, printing and resources withing the organization.
Support for multiple departments for users. Useful integration with multi-function devices.
MarketDirect StoreFront logo
4.1
102

eCommerce & web-to-print solution for digital workflows

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.7
    Ease of use
    3.6
    Features
    3.9
    Customer support
    4.0
Pros and Cons from MarketDirect StoreFront users   
+15
My overall experience with the software has been a good one, thank goodness. It has kept us up to date with new technology and has increased sales within the business.
I nearly lost a client because I didn't have access to immediate technical information to get their Store Front to perform correctly.
Comprehensive operator view. Have had a great Professional Services Consultant that has help train me and given direction to achieve our goals for web-to-print and integration.
I'll be switching over to another company at this point and reteaching how jobs are to be submitted to our shop.
We have the backing of a powerful team and that makes me feel very comfortable. Again the user experience is so easy to navigate that up selling and selling to market segments never has been so easy.
So if we decide to update pricing in one system, we have to update it in multiple places which causes more work and more potential for errors.
Customer service and product support is very good. Techs are responsive and helpful.
When it is necessary to make changes and it needs to be done to many of the stores there is no easy way to address this problem.
The Customer Service has also been wonderful. My EFI support team has been a real pleasure to work with.
This makes it difficult to keep up with. This also causes some admin features to be hidden and difficult to find.
The templates are extremely helpful for those who need them and the store front makes a business look professional and put together. Overall very attractive and user friendly.
Use the wrong ones and they will not show on the on-screen proofs.
This is positive for your customers. A new approach to roll outs, documentation and streamlined access to help when you use an additional EFI product such as PSV would be so helpful.
Even building a book where cover and text are printed separate is a little cumbersome and a weird end-user experience, at least if it’s connected to Pace.
A very good software package that could be best in class with the right core adjustments.
Lack of reporting and doesn't integrate with Australian shipping companies and can't connect to external DAM.
StoreFront get better with every update. My clients love its ease of use.
Back-end product structure is great. Easy to get inventory and pricing updated quickly.
My overall experience with the software has been a good one, thank goodness. It has kept us up to date with new technology and has increased sales within the business.
I nearly lost a client because I didn't have access to immediate technical information to get their Store Front to perform correctly.
Comprehensive operator view. Have had a great Professional Services Consultant that has help train me and given direction to achieve our goals for web-to-print and integration.
I'll be switching over to another company at this point and reteaching how jobs are to be submitted to our shop.
We have the backing of a powerful team and that makes me feel very comfortable. Again the user experience is so easy to navigate that up selling and selling to market segments never has been so easy.
So if we decide to update pricing in one system, we have to update it in multiple places which causes more work and more potential for errors.
Customer service and product support is very good. Techs are responsive and helpful.
When it is necessary to make changes and it needs to be done to many of the stores there is no easy way to address this problem.
The Customer Service has also been wonderful. My EFI support team has been a real pleasure to work with.
This makes it difficult to keep up with. This also causes some admin features to be hidden and difficult to find.
The templates are extremely helpful for those who need them and the store front makes a business look professional and put together. Overall very attractive and user friendly.
Use the wrong ones and they will not show on the on-screen proofs.
This is positive for your customers. A new approach to roll outs, documentation and streamlined access to help when you use an additional EFI product such as PSV would be so helpful.
Even building a book where cover and text are printed separate is a little cumbersome and a weird end-user experience, at least if it’s connected to Pace.
A very good software package that could be best in class with the right core adjustments.
Lack of reporting and doesn't integrate with Australian shipping companies and can't connect to external DAM.
StoreFront get better with every update. My clients love its ease of use.
Back-end product structure is great. Easy to get inventory and pricing updated quickly.
My overall experience with the software has been a good one, thank goodness. It has kept us up to date with new technology and has increased sales within the business.
I nearly lost a client because I didn't have access to immediate technical information to get their Store Front to perform correctly.
Comprehensive operator view. Have had a great Professional Services Consultant that has help train me and given direction to achieve our goals for web-to-print and integration.
I'll be switching over to another company at this point and reteaching how jobs are to be submitted to our shop.
We have the backing of a powerful team and that makes me feel very comfortable. Again the user experience is so easy to navigate that up selling and selling to market segments never has been so easy.
So if we decide to update pricing in one system, we have to update it in multiple places which causes more work and more potential for errors.
Customer service and product support is very good. Techs are responsive and helpful.
When it is necessary to make changes and it needs to be done to many of the stores there is no easy way to address this problem.
The Customer Service has also been wonderful. My EFI support team has been a real pleasure to work with.
This makes it difficult to keep up with. This also causes some admin features to be hidden and difficult to find.
The templates are extremely helpful for those who need them and the store front makes a business look professional and put together. Overall very attractive and user friendly.
Use the wrong ones and they will not show on the on-screen proofs.
This is positive for your customers. A new approach to roll outs, documentation and streamlined access to help when you use an additional EFI product such as PSV would be so helpful.
Even building a book where cover and text are printed separate is a little cumbersome and a weird end-user experience, at least if it’s connected to Pace.
A very good software package that could be best in class with the right core adjustments.
Lack of reporting and doesn't integrate with Australian shipping companies and can't connect to external DAM.
StoreFront get better with every update. My clients love its ease of use.
Back-end product structure is great. Easy to get inventory and pricing updated quickly.
Ordant logo
4.9
31

Print estimating & order management (print MIS)

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.9
    Features
    4.9
    Customer support
    4.9
Pros and Cons from Ordant users   
+15
Ali and his team have always been prompt to resolve any issues or help with any set up needed quickly. Definitely would recommend this solution to any colleague.
Now that our products are set up, we are using it much more and finding many instances of billing errors made before we purchased Ordant resulting in a loss of income.
The ability of Ordant being able to connect to popular SaaS offerings was helpful too.
It was time consuming, inconsistent and worst of all provided no way to retain crucial details about our print customers and the products they were ordering.
For wide-format, we strongly felt that Ordant was a fantastic solution. Orders that were done with outside vendors could be taken care of using Purchase Orders, especially digital printing orders.
Estimating has been a bottleneck for us for a long time, but no longer.
We really like this software. It is very easy to use and it is a great tool to track our orders and estimates.
Haven't had time (our fault) to set up many storefronts.
Ordant is a very user friendly system that manages work flow for our company with ease. The web based user interface is the simplest & best i've seen.
Supportive customer service with an amazing level of patience.
Our experience has been great. Rep and the company are very receptive to ideas, input, and suggestions to make the product even better.
We have been thrilled with the level of customer service.
The ability to fine tune costs and pricing has given me a flexibility which has made it easy for the sales people to get accurate pricing to customers.
The customization is great and so is the customer service.
Ordant is by far the BEST software I have come across to organize our process for design and print. I have tried over a dozen order management systems but none have been the right fit for our company.
This was a great way for our office, who does a lot of print items for education and promotion, to estimate costs.
The Ordant team has been beyond understanding and helpful with the integration. They respond to all inquiries immediately and are willing to work with you and teach you.
Ordant has made things so much easier for us and has integrated some processes that we struggled with.
Ali and his team have always been prompt to resolve any issues or help with any set up needed quickly. Definitely would recommend this solution to any colleague.
Now that our products are set up, we are using it much more and finding many instances of billing errors made before we purchased Ordant resulting in a loss of income.
The ability of Ordant being able to connect to popular SaaS offerings was helpful too.
It was time consuming, inconsistent and worst of all provided no way to retain crucial details about our print customers and the products they were ordering.
For wide-format, we strongly felt that Ordant was a fantastic solution. Orders that were done with outside vendors could be taken care of using Purchase Orders, especially digital printing orders.
Estimating has been a bottleneck for us for a long time, but no longer.
We really like this software. It is very easy to use and it is a great tool to track our orders and estimates.
Haven't had time (our fault) to set up many storefronts.
Ordant is a very user friendly system that manages work flow for our company with ease. The web based user interface is the simplest & best i've seen.
Supportive customer service with an amazing level of patience.
Our experience has been great. Rep and the company are very receptive to ideas, input, and suggestions to make the product even better.
We have been thrilled with the level of customer service.
The ability to fine tune costs and pricing has given me a flexibility which has made it easy for the sales people to get accurate pricing to customers.
The customization is great and so is the customer service.
Ordant is by far the BEST software I have come across to organize our process for design and print. I have tried over a dozen order management systems but none have been the right fit for our company.
This was a great way for our office, who does a lot of print items for education and promotion, to estimate costs.
The Ordant team has been beyond understanding and helpful with the integration. They respond to all inquiries immediately and are willing to work with you and teach you.
Ordant has made things so much easier for us and has integrated some processes that we struggled with.
Ali and his team have always been prompt to resolve any issues or help with any set up needed quickly. Definitely would recommend this solution to any colleague.
Now that our products are set up, we are using it much more and finding many instances of billing errors made before we purchased Ordant resulting in a loss of income.
The ability of Ordant being able to connect to popular SaaS offerings was helpful too.
It was time consuming, inconsistent and worst of all provided no way to retain crucial details about our print customers and the products they were ordering.
For wide-format, we strongly felt that Ordant was a fantastic solution. Orders that were done with outside vendors could be taken care of using Purchase Orders, especially digital printing orders.
Estimating has been a bottleneck for us for a long time, but no longer.
We really like this software. It is very easy to use and it is a great tool to track our orders and estimates.
Haven't had time (our fault) to set up many storefronts.
Ordant is a very user friendly system that manages work flow for our company with ease. The web based user interface is the simplest & best i've seen.
Supportive customer service with an amazing level of patience.
Our experience has been great. Rep and the company are very receptive to ideas, input, and suggestions to make the product even better.
We have been thrilled with the level of customer service.
The ability to fine tune costs and pricing has given me a flexibility which has made it easy for the sales people to get accurate pricing to customers.
The customization is great and so is the customer service.
Ordant is by far the BEST software I have come across to organize our process for design and print. I have tried over a dozen order management systems but none have been the right fit for our company.
This was a great way for our office, who does a lot of print items for education and promotion, to estimate costs.
The Ordant team has been beyond understanding and helpful with the integration. They respond to all inquiries immediately and are willing to work with you and teach you.
Ordant has made things so much easier for us and has integrated some processes that we struggled with.
PageDNA logo
5.0
23

Cloud-based web-to-print and order management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from PageDNA users   
+14
Our department has been very pleased with PageDNA for our Web to Print solution. Its ease of use and price point were exactly what we were looking for when we decided to change vendors.
PageDNA works very well for us and there is very little we dislike. What causes us the most problems is finding features during programming sometimes in not very intuitive.
We are so grateful for the support from PageDNA and how they help us attract and keep our clients.
There is absolutely no question in my mind that without PageDNA we would not have been in business for all these years.
My favorite thing about PageDNA is their FANTASTIC Customer Success Department.
The only feedback I can supply here is sometimes bulk orders (when clients upload large spreadsheets of individual orders) can be tricky to set up.
My favorite part of PageDNA is how easy it is for me to manage and administer the site. I am responsible for all products and pricing on the site.
We have been impressed over and over again with both the software itself as well as the team behind it.
After years of experience dealing with frustrations from other vendors, working with the PageDNA team has been a breath of fresh air, and we're extremely happy to be working with them.
PageDNA has a professional look and feel and is intuitive and easy to use. Compared to similar products, PageDNA is the best choice.
Ease of use and endless features. Staff really enjoy the web to print features.
I can't say enough about the support team and the way they helped and guided me through. The steps I needed to accomplish my task.
BEST Support Team & Overall Web to Print Platform.
I'm also upholding the integrity of our brand by creating the online template for our customer to use based on branding guidelines. Using PageDNA an absolute Win-Win for our Customers & for Us.
Customers also don't need to be computer savvy to place an order and get their correct job in return. It is extremely customizable to create an easy interface for our clients.
It worked flawlessly the first time. We've had issues with other Web-To-Print vendors when it comes to integration with manufacturers but not with PageDNA.
Flexibility and integration to various platforms.
Our department has been very pleased with PageDNA for our Web to Print solution. Its ease of use and price point were exactly what we were looking for when we decided to change vendors.
PageDNA works very well for us and there is very little we dislike. What causes us the most problems is finding features during programming sometimes in not very intuitive.
We are so grateful for the support from PageDNA and how they help us attract and keep our clients.
There is absolutely no question in my mind that without PageDNA we would not have been in business for all these years.
My favorite thing about PageDNA is their FANTASTIC Customer Success Department.
The only feedback I can supply here is sometimes bulk orders (when clients upload large spreadsheets of individual orders) can be tricky to set up.
My favorite part of PageDNA is how easy it is for me to manage and administer the site. I am responsible for all products and pricing on the site.
We have been impressed over and over again with both the software itself as well as the team behind it.
After years of experience dealing with frustrations from other vendors, working with the PageDNA team has been a breath of fresh air, and we're extremely happy to be working with them.
PageDNA has a professional look and feel and is intuitive and easy to use. Compared to similar products, PageDNA is the best choice.
Ease of use and endless features. Staff really enjoy the web to print features.
I can't say enough about the support team and the way they helped and guided me through. The steps I needed to accomplish my task.
BEST Support Team & Overall Web to Print Platform.
I'm also upholding the integrity of our brand by creating the online template for our customer to use based on branding guidelines. Using PageDNA an absolute Win-Win for our Customers & for Us.
Customers also don't need to be computer savvy to place an order and get their correct job in return. It is extremely customizable to create an easy interface for our clients.
It worked flawlessly the first time. We've had issues with other Web-To-Print vendors when it comes to integration with manufacturers but not with PageDNA.
Flexibility and integration to various platforms.
Our department has been very pleased with PageDNA for our Web to Print solution. Its ease of use and price point were exactly what we were looking for when we decided to change vendors.
PageDNA works very well for us and there is very little we dislike. What causes us the most problems is finding features during programming sometimes in not very intuitive.
We are so grateful for the support from PageDNA and how they help us attract and keep our clients.
There is absolutely no question in my mind that without PageDNA we would not have been in business for all these years.
My favorite thing about PageDNA is their FANTASTIC Customer Success Department.
The only feedback I can supply here is sometimes bulk orders (when clients upload large spreadsheets of individual orders) can be tricky to set up.
My favorite part of PageDNA is how easy it is for me to manage and administer the site. I am responsible for all products and pricing on the site.
We have been impressed over and over again with both the software itself as well as the team behind it.
After years of experience dealing with frustrations from other vendors, working with the PageDNA team has been a breath of fresh air, and we're extremely happy to be working with them.
PageDNA has a professional look and feel and is intuitive and easy to use. Compared to similar products, PageDNA is the best choice.
Ease of use and endless features. Staff really enjoy the web to print features.
I can't say enough about the support team and the way they helped and guided me through. The steps I needed to accomplish my task.
BEST Support Team & Overall Web to Print Platform.
I'm also upholding the integrity of our brand by creating the online template for our customer to use based on branding guidelines. Using PageDNA an absolute Win-Win for our Customers & for Us.
Customers also don't need to be computer savvy to place an order and get their correct job in return. It is extremely customizable to create an easy interface for our clients.
It worked flawlessly the first time. We've had issues with other Web-To-Print vendors when it comes to integration with manufacturers but not with PageDNA.
Flexibility and integration to various platforms.
wp2print logo
5.0
23

Full e-commerce system for print shops

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.8
    Features
    4.9
    Customer support
    5.0
Pros and Cons from wp2print users   
No pros & cons found
MyQ X logo
4.7
28

Print management built for people

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.9
    Features
    4.7
    Customer support
    4.6
Pros and Cons from MyQ X users   
avatar
+9
It is very easy and intuitive to use. I admire job history and favorite jobs, which save a lot of time, no needs to go back to PC to reprint etc.
Sadly actually no multi vendor universal printer driver.
I am also enjoying the possibility to personalize, so we have our brand colors and logo on display, which is small but nice detail.
Quit important is to mention that everybody must login him/herself via card (the same one for office doors) or by QR code via mobile app, so no more worries about sensitive documents.
Very easy of use, intuitive interface and brilliant Print devices overview screen.
Solution is well developed and well demonstrated to the market, powerful.
MyQ X is the best solution so far I evet tested and used.
Secure and Easy to deploy, use and integrate. Very fastsupport (patching and quick fix).
Easy to customize, user friendly and lots of security features.
Ease of installation, configuration. Deployment and many new features that comes with new patches.
We manage a fleet of multifunctional devices over 120 (Kyocera 3500, etc.) with MyQ very easy. Integration or upgrading wasn't difficult for our admin team.
Flexibility and customization. Intuitive User Interface.
It is very easy and intuitive to use. I admire job history and favorite jobs, which save a lot of time, no needs to go back to PC to reprint etc.
Sadly actually no multi vendor universal printer driver.
I am also enjoying the possibility to personalize, so we have our brand colors and logo on display, which is small but nice detail.
Quit important is to mention that everybody must login him/herself via card (the same one for office doors) or by QR code via mobile app, so no more worries about sensitive documents.
Very easy of use, intuitive interface and brilliant Print devices overview screen.
Solution is well developed and well demonstrated to the market, powerful.
MyQ X is the best solution so far I evet tested and used.
Secure and Easy to deploy, use and integrate. Very fastsupport (patching and quick fix).
Easy to customize, user friendly and lots of security features.
Ease of installation, configuration. Deployment and many new features that comes with new patches.
We manage a fleet of multifunctional devices over 120 (Kyocera 3500, etc.) with MyQ very easy. Integration or upgrading wasn't difficult for our admin team.
Flexibility and customization. Intuitive User Interface.
It is very easy and intuitive to use. I admire job history and favorite jobs, which save a lot of time, no needs to go back to PC to reprint etc.
Sadly actually no multi vendor universal printer driver.
I am also enjoying the possibility to personalize, so we have our brand colors and logo on display, which is small but nice detail.
Quit important is to mention that everybody must login him/herself via card (the same one for office doors) or by QR code via mobile app, so no more worries about sensitive documents.
Very easy of use, intuitive interface and brilliant Print devices overview screen.
Solution is well developed and well demonstrated to the market, powerful.
MyQ X is the best solution so far I evet tested and used.
Secure and Easy to deploy, use and integrate. Very fastsupport (patching and quick fix).
Easy to customize, user friendly and lots of security features.
Ease of installation, configuration. Deployment and many new features that comes with new patches.
We manage a fleet of multifunctional devices over 120 (Kyocera 3500, etc.) with MyQ very easy. Integration or upgrading wasn't difficult for our admin team.
Flexibility and customization. Intuitive User Interface.
OnPrintShop logo
4.4
40

End-to-end web-to-print solution for Print Commerce Needs

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.4
    Features
    4.6
    Customer support
    4.5
Pros and Cons from OnPrintShop users   
+15
The product is stable and solid without any issues. It is a pleasure to use with predictable results.
Also when I have problems they correct it ASAP and if not they get it done by NEXT DAY.
Its super easy to use and very simple to add in your own HTML code to fit your very own branding style. If you have just a little knowledge in HTML or CSS, this is perfect for you.
Limitation on provided templates for limited sizes.
The software is very functional and the team that supports and backs it up is exceptional. Pradeep is an amazing customer service representative that saw to my every need for building for the website.
Some features are still missing. Fortunately, there are each 3 months updates in the system and if it's possible, they'll implement the issue into the new update.
Its very easy to use, straight forward to show customers and our corporate customers love that we can customise there interface with their logo and colours.
Hmmm not much i can say anything few things i dont like about the software but nothing major. I was told it will be fixed in the next upgrade so looking forward for it.
I am so happy and grateful to meet and working with you.
Online design tool, base templates, ease of creating design templates, integration of options and excellent customer service and support.
Wonderful platform and offers pretty much everything.
I really liked the features Onprintshop offers at a very affordable pricing, moreover has options to customise and add on features.
Software is very easy to use and customer service is great. They are always 24 / 7 to support any issue.
They are incredibly responsive and easy to work with.
The flexibility of the software to customize to our own requirements has been the most important factor for us. Both front end and admin side for this software is very simple and intuitive to use.
Easy to use for both our staff and our customers.
When I started working with this equipment I learned a lot. This solution is rapidly evolving.
We have a diverse and complex product line selling signs of all shapes and sizes. OPS is flexible enough to allow us to price our products out dynamically.
The product is stable and solid without any issues. It is a pleasure to use with predictable results.
Also when I have problems they correct it ASAP and if not they get it done by NEXT DAY.
Its super easy to use and very simple to add in your own HTML code to fit your very own branding style. If you have just a little knowledge in HTML or CSS, this is perfect for you.
Limitation on provided templates for limited sizes.
The software is very functional and the team that supports and backs it up is exceptional. Pradeep is an amazing customer service representative that saw to my every need for building for the website.
Some features are still missing. Fortunately, there are each 3 months updates in the system and if it's possible, they'll implement the issue into the new update.
Its very easy to use, straight forward to show customers and our corporate customers love that we can customise there interface with their logo and colours.
Hmmm not much i can say anything few things i dont like about the software but nothing major. I was told it will be fixed in the next upgrade so looking forward for it.
I am so happy and grateful to meet and working with you.
Online design tool, base templates, ease of creating design templates, integration of options and excellent customer service and support.
Wonderful platform and offers pretty much everything.
I really liked the features Onprintshop offers at a very affordable pricing, moreover has options to customise and add on features.
Software is very easy to use and customer service is great. They are always 24 / 7 to support any issue.
They are incredibly responsive and easy to work with.
The flexibility of the software to customize to our own requirements has been the most important factor for us. Both front end and admin side for this software is very simple and intuitive to use.
Easy to use for both our staff and our customers.
When I started working with this equipment I learned a lot. This solution is rapidly evolving.
We have a diverse and complex product line selling signs of all shapes and sizes. OPS is flexible enough to allow us to price our products out dynamically.
The product is stable and solid without any issues. It is a pleasure to use with predictable results.
Also when I have problems they correct it ASAP and if not they get it done by NEXT DAY.
Its super easy to use and very simple to add in your own HTML code to fit your very own branding style. If you have just a little knowledge in HTML or CSS, this is perfect for you.
Limitation on provided templates for limited sizes.
The software is very functional and the team that supports and backs it up is exceptional. Pradeep is an amazing customer service representative that saw to my every need for building for the website.
Some features are still missing. Fortunately, there are each 3 months updates in the system and if it's possible, they'll implement the issue into the new update.
Its very easy to use, straight forward to show customers and our corporate customers love that we can customise there interface with their logo and colours.
Hmmm not much i can say anything few things i dont like about the software but nothing major. I was told it will be fixed in the next upgrade so looking forward for it.
I am so happy and grateful to meet and working with you.
Online design tool, base templates, ease of creating design templates, integration of options and excellent customer service and support.
Wonderful platform and offers pretty much everything.
I really liked the features Onprintshop offers at a very affordable pricing, moreover has options to customise and add on features.
Software is very easy to use and customer service is great. They are always 24 / 7 to support any issue.
They are incredibly responsive and easy to work with.
The flexibility of the software to customize to our own requirements has been the most important factor for us. Both front end and admin side for this software is very simple and intuitive to use.
Easy to use for both our staff and our customers.
When I started working with this equipment I learned a lot. This solution is rapidly evolving.
We have a diverse and complex product line selling signs of all shapes and sizes. OPS is flexible enough to allow us to price our products out dynamically.
Tharstern Desktop logo
4.5
38

The multi-sector MIS software with big connections.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.1
    Ease of use
    4.0
    Features
    4.4
    Customer support
    4.6
Pros and Cons from Tharstern Desktop users   
avatar
+15
We have been lucky enough to benefit from a couple of really good, helpful, patient and knowledgeable experts in Tharstern who have helped with the many issues we've come across.
Often forget different steps as only do it every so often. Pricing large format doesn't give us an accurate price when we are cutting shapes.
They are kindred spirits and want you to succeed. All of my dealings with Tharstern have been pleasant and they feel like part of the business rather than just a supplier.
It can be very difficult to set up correctly and the updates can take production down for hours at a time. Warehouse functionality has too many steps resulting in it rarely being used correctly.
Implementation/Deployment was long but Tharstern are with you all the way through implementation. The Tharstern support desk is excellent, all agents are very knowledgeable and extremely helpful.
Some of the features don't split how many you get on a sheet down to individual items for finishing and sometimes it is hard to find prices to change.
Be very careful to understand the products (difficult because there are many) and what questions to ask to make sure that these products are the best for your business.
None, we have since dumped it, this was part due to the fact tharstern we not helpful after we paid them the money.
The estimates will be very accurate with the more information that you supply the overall software is fantastic to the printing industry we could not imagine trying to work without it.
Simple, quick & consistent quotations converted to job dockets on approval and invoice once complete. Very intuitive, offering up multiple machine configurations to best suit the bespoke product.
Overall Tharstern is a good experience and once you know where things are it is easy to use.
We are pleased with how the implementation and support teams have helped to address our objectives and challenges outlined at the start of the project.
Estimating is super quick & consistent & you trust the figures it gives you.
The software is easy to use and in my experience can be integrated with most other applications which is essential for streamlining services. I particularly like Estimate Pro.
The support that is provided by the support team and also by using the Portal is prompt and is an excellent service.
Estimate Pro once setup is very easy to use. I liked the integration to web2print when we were using it.
Its ability to record real world costs and clearly show cost vs selling price.
We have used Tharstern to build business cases for investment using "what if" scenarios and it has also alerted us to areas where investment will increase turnover.
We have been lucky enough to benefit from a couple of really good, helpful, patient and knowledgeable experts in Tharstern who have helped with the many issues we've come across.
Often forget different steps as only do it every so often. Pricing large format doesn't give us an accurate price when we are cutting shapes.
They are kindred spirits and want you to succeed. All of my dealings with Tharstern have been pleasant and they feel like part of the business rather than just a supplier.
It can be very difficult to set up correctly and the updates can take production down for hours at a time. Warehouse functionality has too many steps resulting in it rarely being used correctly.
Implementation/Deployment was long but Tharstern are with you all the way through implementation. The Tharstern support desk is excellent, all agents are very knowledgeable and extremely helpful.
Some of the features don't split how many you get on a sheet down to individual items for finishing and sometimes it is hard to find prices to change.
Be very careful to understand the products (difficult because there are many) and what questions to ask to make sure that these products are the best for your business.
None, we have since dumped it, this was part due to the fact tharstern we not helpful after we paid them the money.
The estimates will be very accurate with the more information that you supply the overall software is fantastic to the printing industry we could not imagine trying to work without it.
Simple, quick & consistent quotations converted to job dockets on approval and invoice once complete. Very intuitive, offering up multiple machine configurations to best suit the bespoke product.
Overall Tharstern is a good experience and once you know where things are it is easy to use.
We are pleased with how the implementation and support teams have helped to address our objectives and challenges outlined at the start of the project.
Estimating is super quick & consistent & you trust the figures it gives you.
The software is easy to use and in my experience can be integrated with most other applications which is essential for streamlining services. I particularly like Estimate Pro.
The support that is provided by the support team and also by using the Portal is prompt and is an excellent service.
Estimate Pro once setup is very easy to use. I liked the integration to web2print when we were using it.
Its ability to record real world costs and clearly show cost vs selling price.
We have used Tharstern to build business cases for investment using "what if" scenarios and it has also alerted us to areas where investment will increase turnover.
We have been lucky enough to benefit from a couple of really good, helpful, patient and knowledgeable experts in Tharstern who have helped with the many issues we've come across.
Often forget different steps as only do it every so often. Pricing large format doesn't give us an accurate price when we are cutting shapes.
They are kindred spirits and want you to succeed. All of my dealings with Tharstern have been pleasant and they feel like part of the business rather than just a supplier.
It can be very difficult to set up correctly and the updates can take production down for hours at a time. Warehouse functionality has too many steps resulting in it rarely being used correctly.
Implementation/Deployment was long but Tharstern are with you all the way through implementation. The Tharstern support desk is excellent, all agents are very knowledgeable and extremely helpful.
Some of the features don't split how many you get on a sheet down to individual items for finishing and sometimes it is hard to find prices to change.
Be very careful to understand the products (difficult because there are many) and what questions to ask to make sure that these products are the best for your business.
None, we have since dumped it, this was part due to the fact tharstern we not helpful after we paid them the money.
The estimates will be very accurate with the more information that you supply the overall software is fantastic to the printing industry we could not imagine trying to work without it.
Simple, quick & consistent quotations converted to job dockets on approval and invoice once complete. Very intuitive, offering up multiple machine configurations to best suit the bespoke product.
Overall Tharstern is a good experience and once you know where things are it is easy to use.
We are pleased with how the implementation and support teams have helped to address our objectives and challenges outlined at the start of the project.
Estimating is super quick & consistent & you trust the figures it gives you.
The software is easy to use and in my experience can be integrated with most other applications which is essential for streamlining services. I particularly like Estimate Pro.
The support that is provided by the support team and also by using the Portal is prompt and is an excellent service.
Estimate Pro once setup is very easy to use. I liked the integration to web2print when we were using it.
Its ability to record real world costs and clearly show cost vs selling price.
We have used Tharstern to build business cases for investment using "what if" scenarios and it has also alerted us to areas where investment will increase turnover.
InfoFlo Print logo
4.7
22

Fully-integrated order management and MIS system

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    4.7
    Features
    4.6
    Customer support
    5.0
Pros and Cons from InfoFlo Print users   
+10
I am a designated accountant and i usually do not give praise without earning it. It is has been a great experience so far and would like to maintain the business relationship going forward.
It is web-based, so our technicians find it challenging to use it on their devices, since there is no app to download.
They have been professional and a joy to work with. Lastly, from a cost perspective, I am absolutely floored that we are able to use this robust of a program for that small of a price.
Unfortunately it is moves slowly transitioning between screens.
I love the support I get from this company , they are always available not only to help but also to adjust the software to our needs.
There really aren’t many things that I don’t like.
It is a well build software program, extremely flexible and easy to use. SENSITIVE CONTENT] have been responsive and instrumental in helping us get up to speed and in implementation and training.
The team is constantly evolving the product. They are adding improving and developing contantly and we reap the benefits.
We had a great experience building our catalog and definitely learned a few things we can fix ourselves.
User Friendly , makes it easy for me to input and understand so i can explain to customer and needs.
Easy to use, intuitive, scalable and can be adapted to any workflow. Capabilities of software are unlimited.
Customer support very functional big time saver.
Additionally, we can manage payments and collect money up front. This system makes it easy to send an invoice and for customers to pay it online.
I am a designated accountant and i usually do not give praise without earning it. It is has been a great experience so far and would like to maintain the business relationship going forward.
It is web-based, so our technicians find it challenging to use it on their devices, since there is no app to download.
They have been professional and a joy to work with. Lastly, from a cost perspective, I am absolutely floored that we are able to use this robust of a program for that small of a price.
Unfortunately it is moves slowly transitioning between screens.
I love the support I get from this company , they are always available not only to help but also to adjust the software to our needs.
There really aren’t many things that I don’t like.
It is a well build software program, extremely flexible and easy to use. SENSITIVE CONTENT] have been responsive and instrumental in helping us get up to speed and in implementation and training.
The team is constantly evolving the product. They are adding improving and developing contantly and we reap the benefits.
We had a great experience building our catalog and definitely learned a few things we can fix ourselves.
User Friendly , makes it easy for me to input and understand so i can explain to customer and needs.
Easy to use, intuitive, scalable and can be adapted to any workflow. Capabilities of software are unlimited.
Customer support very functional big time saver.
Additionally, we can manage payments and collect money up front. This system makes it easy to send an invoice and for customers to pay it online.
I am a designated accountant and i usually do not give praise without earning it. It is has been a great experience so far and would like to maintain the business relationship going forward.
It is web-based, so our technicians find it challenging to use it on their devices, since there is no app to download.
They have been professional and a joy to work with. Lastly, from a cost perspective, I am absolutely floored that we are able to use this robust of a program for that small of a price.
Unfortunately it is moves slowly transitioning between screens.
I love the support I get from this company , they are always available not only to help but also to adjust the software to our needs.
There really aren’t many things that I don’t like.
It is a well build software program, extremely flexible and easy to use. SENSITIVE CONTENT] have been responsive and instrumental in helping us get up to speed and in implementation and training.
The team is constantly evolving the product. They are adding improving and developing contantly and we reap the benefits.
We had a great experience building our catalog and definitely learned a few things we can fix ourselves.
User Friendly , makes it easy for me to input and understand so i can explain to customer and needs.
Easy to use, intuitive, scalable and can be adapted to any workflow. Capabilities of software are unlimited.
Customer support very functional big time saver.
Additionally, we can manage payments and collect money up front. This system makes it easy to send an invoice and for customers to pay it online.
PrintPoint logo
4.7
21

Print estimating and management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.3
    Features
    4.5
    Customer support
    5.0
Pros and Cons from PrintPoint users   
avatar
avatar
avatar
+11
The ability to customize certain reports and invoices. I like the ability to upload paper and inks on the go and I like the tax setting and the ability to customize that, too.
I have some problems adjusting some of the forms with the software, it's not as simple as it seems. There is a some trouble at spacing and moving lines to make boxes.
I have worked with with them for over 20 years. They are driven to succeed in assisting their clients with a proactive approach.
If you force me to pick something negative it would be that PrintPoint is not an easy program to set-up.
Great for digital sheet feed estimating AS WELL as large format estimating. Great for tracking progress of jobs as they travel through the shop.
The reporting can be difficult to generate at times but it's not to say the functionality is not there.
Been using PrintPoint for about 7 years and love it. Easy to use and great customer support.
Print Point is a small company and limited in what they can implement for unique requests. However if a request is made, they will always assist, especially if various customers have similar needs.
Now I can get a quote out in seconds or minutes depending on the complexity. Again, one of the greatest strengths of working with PrintPoint is the training and support you get.
I like print point and it is easy to use and great for my customers.
Off-set, digital, web-to-print, fulfillment and shipping. Great value for the investment.
Quite user friendly and adaptable to meet our needs. We have always received great support whenever needed.
It’s built for print shops of yesterday, today, and tomorrow. They are very capable and responsive to our needs.
Price point is good for our size of company when we started. It runs on both P.C's and Mac's.
The ability to customize certain reports and invoices. I like the ability to upload paper and inks on the go and I like the tax setting and the ability to customize that, too.
I have some problems adjusting some of the forms with the software, it's not as simple as it seems. There is a some trouble at spacing and moving lines to make boxes.
I have worked with with them for over 20 years. They are driven to succeed in assisting their clients with a proactive approach.
If you force me to pick something negative it would be that PrintPoint is not an easy program to set-up.
Great for digital sheet feed estimating AS WELL as large format estimating. Great for tracking progress of jobs as they travel through the shop.
The reporting can be difficult to generate at times but it's not to say the functionality is not there.
Been using PrintPoint for about 7 years and love it. Easy to use and great customer support.
Print Point is a small company and limited in what they can implement for unique requests. However if a request is made, they will always assist, especially if various customers have similar needs.
Now I can get a quote out in seconds or minutes depending on the complexity. Again, one of the greatest strengths of working with PrintPoint is the training and support you get.
I like print point and it is easy to use and great for my customers.
Off-set, digital, web-to-print, fulfillment and shipping. Great value for the investment.
Quite user friendly and adaptable to meet our needs. We have always received great support whenever needed.
It’s built for print shops of yesterday, today, and tomorrow. They are very capable and responsive to our needs.
Price point is good for our size of company when we started. It runs on both P.C's and Mac's.
The ability to customize certain reports and invoices. I like the ability to upload paper and inks on the go and I like the tax setting and the ability to customize that, too.
I have some problems adjusting some of the forms with the software, it's not as simple as it seems. There is a some trouble at spacing and moving lines to make boxes.
I have worked with with them for over 20 years. They are driven to succeed in assisting their clients with a proactive approach.
If you force me to pick something negative it would be that PrintPoint is not an easy program to set-up.
Great for digital sheet feed estimating AS WELL as large format estimating. Great for tracking progress of jobs as they travel through the shop.
The reporting can be difficult to generate at times but it's not to say the functionality is not there.
Been using PrintPoint for about 7 years and love it. Easy to use and great customer support.
Print Point is a small company and limited in what they can implement for unique requests. However if a request is made, they will always assist, especially if various customers have similar needs.
Now I can get a quote out in seconds or minutes depending on the complexity. Again, one of the greatest strengths of working with PrintPoint is the training and support you get.
I like print point and it is easy to use and great for my customers.
Off-set, digital, web-to-print, fulfillment and shipping. Great value for the investment.
Quite user friendly and adaptable to meet our needs. We have always received great support whenever needed.
It’s built for print shops of yesterday, today, and tomorrow. They are very capable and responsive to our needs.
Price point is good for our size of company when we started. It runs on both P.C's and Mac's.
ePS Pace logo
3.6
79

Business management software for the printing industry

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.2
    Ease of use
    3.2
    Features
    3.5
    Customer support
    3.5
Pros and Cons from ePS Pace users   
+15
It is great that PACE can help figure out if a job will be a better fit for digital or offset (you have to know a few tricks, but it is worth the effort).
I think sometimes things are hidden in odd spots in the software. And sometimes there are errors that you are unable to figure out alone.
The software platform is only as good as the support team and the EFI team is always prompt and responsive to our needs.
The software is very costly at time of aquisition.
My experience has been primarily positive and customer support is helpful if I need them.
The documentation is often poor, or out of date.
Certainly the connectivity to DSF and the ability to import jobs via .xml from a customer have been a huge value to us. Updates and upgrades have been unpredictable.
Most notably, we've had trouble getting consistent/accurate results from Metrix and from the CRM Outlook plug-in.
I would say overall it has been a good experience.
We also are a Printflow user and have found the integration was not well executed and left us regretting our decision to use the two programs in tandem.
The customization toolkit is very useful to create user defined fields, objects and HTML forms. Item templates allow for automation of repetitive work.
It was more difficult and time-consuming to implement than we expected.
We can manage everything from the estimates through to shipping inside Pace with modules. This makes it very effective for our company.
Currently we still have to use DirectSmile which is extremely cumbersome, wonky at times and difficult to use. It lacks consistency everytime we open up the software.
For the front end user, it's pretty user friendly.
The people in the trenches have no belief that it will ever be completely useable. The estimating module doesn't have a way to charge specific quoted prices to specific customers.
Pace integrates with our Market Direct Storefront. Over the years, we made the transition from an internally created accounting system to our first commercially available MIS - Covalent.
We have invested in all the pieces of the Mid Market Print Suite and the flexibility of the software has allowed us to continue to grow year over year.
It is great that PACE can help figure out if a job will be a better fit for digital or offset (you have to know a few tricks, but it is worth the effort).
I think sometimes things are hidden in odd spots in the software. And sometimes there are errors that you are unable to figure out alone.
The software platform is only as good as the support team and the EFI team is always prompt and responsive to our needs.
The software is very costly at time of aquisition.
My experience has been primarily positive and customer support is helpful if I need them.
The documentation is often poor, or out of date.
Certainly the connectivity to DSF and the ability to import jobs via .xml from a customer have been a huge value to us. Updates and upgrades have been unpredictable.
Most notably, we've had trouble getting consistent/accurate results from Metrix and from the CRM Outlook plug-in.
I would say overall it has been a good experience.
We also are a Printflow user and have found the integration was not well executed and left us regretting our decision to use the two programs in tandem.
The customization toolkit is very useful to create user defined fields, objects and HTML forms. Item templates allow for automation of repetitive work.
It was more difficult and time-consuming to implement than we expected.
We can manage everything from the estimates through to shipping inside Pace with modules. This makes it very effective for our company.
Currently we still have to use DirectSmile which is extremely cumbersome, wonky at times and difficult to use. It lacks consistency everytime we open up the software.
For the front end user, it's pretty user friendly.
The people in the trenches have no belief that it will ever be completely useable. The estimating module doesn't have a way to charge specific quoted prices to specific customers.
Pace integrates with our Market Direct Storefront. Over the years, we made the transition from an internally created accounting system to our first commercially available MIS - Covalent.
We have invested in all the pieces of the Mid Market Print Suite and the flexibility of the software has allowed us to continue to grow year over year.
It is great that PACE can help figure out if a job will be a better fit for digital or offset (you have to know a few tricks, but it is worth the effort).
I think sometimes things are hidden in odd spots in the software. And sometimes there are errors that you are unable to figure out alone.
The software platform is only as good as the support team and the EFI team is always prompt and responsive to our needs.
The software is very costly at time of aquisition.
My experience has been primarily positive and customer support is helpful if I need them.
The documentation is often poor, or out of date.
Certainly the connectivity to DSF and the ability to import jobs via .xml from a customer have been a huge value to us. Updates and upgrades have been unpredictable.
Most notably, we've had trouble getting consistent/accurate results from Metrix and from the CRM Outlook plug-in.
I would say overall it has been a good experience.
We also are a Printflow user and have found the integration was not well executed and left us regretting our decision to use the two programs in tandem.
The customization toolkit is very useful to create user defined fields, objects and HTML forms. Item templates allow for automation of repetitive work.
It was more difficult and time-consuming to implement than we expected.
We can manage everything from the estimates through to shipping inside Pace with modules. This makes it very effective for our company.
Currently we still have to use DirectSmile which is extremely cumbersome, wonky at times and difficult to use. It lacks consistency everytime we open up the software.
For the front end user, it's pretty user friendly.
The people in the trenches have no belief that it will ever be completely useable. The estimating module doesn't have a way to charge specific quoted prices to specific customers.
Pace integrates with our Market Direct Storefront. Over the years, we made the transition from an internally created accounting system to our first commercially available MIS - Covalent.
We have invested in all the pieces of the Mid Market Print Suite and the flexibility of the software has allowed us to continue to grow year over year.
Printavo logo
4.5
15

Printavo is simple shop management software.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.7
    Features
    4.2
    Customer support
    4.9
Pros and Cons from Printavo users   
avatar
+11
The software is everything we have wanted so far. The customer service has been awesome and super useful every call and made available on short notice.
Inability to assign job run times in an automated fashion.
Quick invoices with online art approval and payment support, I just love these features.
If ever my internet is down it can make things difficult.
It is easy to use and look professional for our clients. I love the constant progression of the program.
Price exceeds what I would typically be willing to pay.
He was quick to make suggested changes based on industry experience which was fantastic.
Also Bruce has always been there if we had any problems. We have also suggested many things that have ended up becoming a reality on printavo.
Incredibly amazing features for the price. If you have a small enough shop.
I'm excited to see how it continues to progress.
I like how easy it is to start using screenprinting stuff. They have a lot of catalogs too.
I am so glad the company I work for found this system.
We have saved so much time and money by automating tasks.
Printavo is so simple to use and intuitive and has all the features you want in a shop management software.
The software is everything we have wanted so far. The customer service has been awesome and super useful every call and made available on short notice.
Inability to assign job run times in an automated fashion.
Quick invoices with online art approval and payment support, I just love these features.
If ever my internet is down it can make things difficult.
It is easy to use and look professional for our clients. I love the constant progression of the program.
Price exceeds what I would typically be willing to pay.
He was quick to make suggested changes based on industry experience which was fantastic.
Also Bruce has always been there if we had any problems. We have also suggested many things that have ended up becoming a reality on printavo.
Incredibly amazing features for the price. If you have a small enough shop.
I'm excited to see how it continues to progress.
I like how easy it is to start using screenprinting stuff. They have a lot of catalogs too.
I am so glad the company I work for found this system.
We have saved so much time and money by automating tasks.
Printavo is so simple to use and intuitive and has all the features you want in a shop management software.
The software is everything we have wanted so far. The customer service has been awesome and super useful every call and made available on short notice.
Inability to assign job run times in an automated fashion.
Quick invoices with online art approval and payment support, I just love these features.
If ever my internet is down it can make things difficult.
It is easy to use and look professional for our clients. I love the constant progression of the program.
Price exceeds what I would typically be willing to pay.
He was quick to make suggested changes based on industry experience which was fantastic.
Also Bruce has always been there if we had any problems. We have also suggested many things that have ended up becoming a reality on printavo.
Incredibly amazing features for the price. If you have a small enough shop.
I'm excited to see how it continues to progress.
I like how easy it is to start using screenprinting stuff. They have a lot of catalogs too.
I am so glad the company I work for found this system.
We have saved so much time and money by automating tasks.
Printavo is so simple to use and intuitive and has all the features you want in a shop management software.
Clarity Software logo
4.1
25

Modular management information system for businesses

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.7
    Ease of use
    4.0
    Features
    3.8
    Customer support
    4.7
Pros and Cons from Clarity Software users   
avatar
avatar
+13
The support team are excellent and open to development suggestions at all times if there isn't an instant fix. I don't believe you will get such opportunities with some other platforms.
Lack of basic advise and support with set up/configuration post install. Poor communication from sales on road map.
I like the fact it is very user friendly with many options for various degrees of quoting and running production, I also like the sales projection and look back studies.
My least favourite aspect is that Touch Systems keep adding more and more features without fixing fundamental problems. This is very frustrating and counter productive.
Great System with good support and team is constantly refining it.
I'm guessing there is a reason they started to use a leasing company to stop people getting out of their contacts.
The ease of use and the way it works seamlessly with our accounts package.
When a stock item goes up in price it doesn't automatically do anything about your sub-assembly price. I might be wrong but I find this to be the only thing I don't like.
We like the ease of quoting jobs from price lists, easy to print job sheets and delivery notes, quick to send emails and marketing tab.
Don't like the use of 0845 customer service number couple with long wait times (& therefore extortionate costs for mobile users).
Great for planning production and quick and easy quoting.
The session itself was offered at a promotional rate also without prompting so this also was a good experience.
It has all the elements I need for an accurate and comprehensive quoting mechanism.
Customer support is second to none with a monthly support contract, any issues are quickly resolved over the phone and via team-viewer.
Would recommend to anyone in a similar business.
Fairly straight-forward interface with easy on the eye graphics. As logical as most transaction software systems.
The support team are excellent and open to development suggestions at all times if there isn't an instant fix. I don't believe you will get such opportunities with some other platforms.
Lack of basic advise and support with set up/configuration post install. Poor communication from sales on road map.
I like the fact it is very user friendly with many options for various degrees of quoting and running production, I also like the sales projection and look back studies.
My least favourite aspect is that Touch Systems keep adding more and more features without fixing fundamental problems. This is very frustrating and counter productive.
Great System with good support and team is constantly refining it.
I'm guessing there is a reason they started to use a leasing company to stop people getting out of their contacts.
The ease of use and the way it works seamlessly with our accounts package.
When a stock item goes up in price it doesn't automatically do anything about your sub-assembly price. I might be wrong but I find this to be the only thing I don't like.
We like the ease of quoting jobs from price lists, easy to print job sheets and delivery notes, quick to send emails and marketing tab.
Don't like the use of 0845 customer service number couple with long wait times (& therefore extortionate costs for mobile users).
Great for planning production and quick and easy quoting.
The session itself was offered at a promotional rate also without prompting so this also was a good experience.
It has all the elements I need for an accurate and comprehensive quoting mechanism.
Customer support is second to none with a monthly support contract, any issues are quickly resolved over the phone and via team-viewer.
Would recommend to anyone in a similar business.
Fairly straight-forward interface with easy on the eye graphics. As logical as most transaction software systems.
The support team are excellent and open to development suggestions at all times if there isn't an instant fix. I don't believe you will get such opportunities with some other platforms.
Lack of basic advise and support with set up/configuration post install. Poor communication from sales on road map.
I like the fact it is very user friendly with many options for various degrees of quoting and running production, I also like the sales projection and look back studies.
My least favourite aspect is that Touch Systems keep adding more and more features without fixing fundamental problems. This is very frustrating and counter productive.
Great System with good support and team is constantly refining it.
I'm guessing there is a reason they started to use a leasing company to stop people getting out of their contacts.
The ease of use and the way it works seamlessly with our accounts package.
When a stock item goes up in price it doesn't automatically do anything about your sub-assembly price. I might be wrong but I find this to be the only thing I don't like.
We like the ease of quoting jobs from price lists, easy to print job sheets and delivery notes, quick to send emails and marketing tab.
Don't like the use of 0845 customer service number couple with long wait times (& therefore extortionate costs for mobile users).
Great for planning production and quick and easy quoting.
The session itself was offered at a promotional rate also without prompting so this also was a good experience.
It has all the elements I need for an accurate and comprehensive quoting mechanism.
Customer support is second to none with a monthly support contract, any issues are quickly resolved over the phone and via team-viewer.
Would recommend to anyone in a similar business.
Fairly straight-forward interface with easy on the eye graphics. As logical as most transaction software systems.
Pressero logo
4.4
16

Web-to-print software for creating & managing digital stores

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.2
    Features
    4.3
    Customer support
    4.5
Pros and Cons from Pressero users   
avatar
+11
Staff are excellent and super easy to work with, they are always willing to help.
My experience has largely been one of frustration, as their software has problems that users have to pay to overcome, and the support is usually not supportive.
Always get great support. Love the product - they are always making improvements to help the user experience.
The training is terrible. They don’t tell you the things you want to know, and right now I’ve been trying to schedule a training session with them for almost a month and they won’t return my emails.
Our clients love the email notifications when it is time to reorder. The technical support staff is excellent.
There are a few specific limitations that are difficult to get around. The don't have cumulative pricing or many other features that are needed for apparel type items.
Pressero is robust and dynamic and does everything I ask it to do. The templates are easy to use and user friendly and there are plenty of options for customization and control.
No input for OVERALL Customer base and access to old data of orders placed and compliation of the old customer orders.
It has saved tremendous time and money on order entry for our sales staff. Being able to receive print-ready production PDFs with all of the order details is fantastic.
Good solution for users who do know or want to create their own websites.
The most impactful feature in Pressero our company uses on a daily basis is the inventory management feature. Great at helping us maintain our inventory par levels.
Best pricing engines for configurable products - in the print industry this is needed, because nothing is off-the-shelf.
Getting setup skin in Pressero became easier due to review visually comparing before. Constantly try to improve the product.
Pressero/eDocBuilder has a fairly steep learning curve but once you're there, it's a wonderful product. We're having a hard time keeping up with customer demands for web stores.
Staff are excellent and super easy to work with, they are always willing to help.
My experience has largely been one of frustration, as their software has problems that users have to pay to overcome, and the support is usually not supportive.
Always get great support. Love the product - they are always making improvements to help the user experience.
The training is terrible. They don’t tell you the things you want to know, and right now I’ve been trying to schedule a training session with them for almost a month and they won’t return my emails.
Our clients love the email notifications when it is time to reorder. The technical support staff is excellent.
There are a few specific limitations that are difficult to get around. The don't have cumulative pricing or many other features that are needed for apparel type items.
Pressero is robust and dynamic and does everything I ask it to do. The templates are easy to use and user friendly and there are plenty of options for customization and control.
No input for OVERALL Customer base and access to old data of orders placed and compliation of the old customer orders.
It has saved tremendous time and money on order entry for our sales staff. Being able to receive print-ready production PDFs with all of the order details is fantastic.
Good solution for users who do know or want to create their own websites.
The most impactful feature in Pressero our company uses on a daily basis is the inventory management feature. Great at helping us maintain our inventory par levels.
Best pricing engines for configurable products - in the print industry this is needed, because nothing is off-the-shelf.
Getting setup skin in Pressero became easier due to review visually comparing before. Constantly try to improve the product.
Pressero/eDocBuilder has a fairly steep learning curve but once you're there, it's a wonderful product. We're having a hard time keeping up with customer demands for web stores.
Staff are excellent and super easy to work with, they are always willing to help.
My experience has largely been one of frustration, as their software has problems that users have to pay to overcome, and the support is usually not supportive.
Always get great support. Love the product - they are always making improvements to help the user experience.
The training is terrible. They don’t tell you the things you want to know, and right now I’ve been trying to schedule a training session with them for almost a month and they won’t return my emails.
Our clients love the email notifications when it is time to reorder. The technical support staff is excellent.
There are a few specific limitations that are difficult to get around. The don't have cumulative pricing or many other features that are needed for apparel type items.
Pressero is robust and dynamic and does everything I ask it to do. The templates are easy to use and user friendly and there are plenty of options for customization and control.
No input for OVERALL Customer base and access to old data of orders placed and compliation of the old customer orders.
It has saved tremendous time and money on order entry for our sales staff. Being able to receive print-ready production PDFs with all of the order details is fantastic.
Good solution for users who do know or want to create their own websites.
The most impactful feature in Pressero our company uses on a daily basis is the inventory management feature. Great at helping us maintain our inventory par levels.
Best pricing engines for configurable products - in the print industry this is needed, because nothing is off-the-shelf.
Getting setup skin in Pressero became easier due to review visually comparing before. Constantly try to improve the product.
Pressero/eDocBuilder has a fairly steep learning curve but once you're there, it's a wonderful product. We're having a hard time keeping up with customer demands for web stores.
Printers Plan logo
4.5
15

Cloud--based print management software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.2
    Features
    4.4
    Customer support
    4.8
Pros and Cons from Printers Plan users   
avatar
avatar
avatar
+10
Everytime I need help they are here to help me out. Project management is now very easy with software.
Not being cloud based for updates. Creating new categories and pricing structures is a bit difficult.
I had a great experience with Prnters Plan. I will definitely recommend to my colleague.
The remaining printing software is very difficult to program. I usually spend hours to get the system to calculate cost and mark up properly on new items.
Ease of use and good support. Recommended by other print shop owners.
Prior to being in "the Cloud" I could buy the software and use it onsite for many years. Now I pay that cost a year.
It is a best management software. It help you out to control everything.
Functionality and easy to use. I love how categories are color based to differentiate them.
The customer service team is great when I need help.
I have used Printed Plan for 22 years. I love everything about it.
Customizing reports is a reasonable option. Technical support is always effective in the few instances I have had to call.
Ease of setting up services and adjusting on the fly to affect changes globally (i.e. paper price updates, production times, etc).
Never once crashed, always accurate and gets the job done. Upgrading and maintenance can be pricey, but the old version I'm using still functions perfectly.
Everytime I need help they are here to help me out. Project management is now very easy with software.
Not being cloud based for updates. Creating new categories and pricing structures is a bit difficult.
I had a great experience with Prnters Plan. I will definitely recommend to my colleague.
The remaining printing software is very difficult to program. I usually spend hours to get the system to calculate cost and mark up properly on new items.
Ease of use and good support. Recommended by other print shop owners.
Prior to being in "the Cloud" I could buy the software and use it onsite for many years. Now I pay that cost a year.
It is a best management software. It help you out to control everything.
Functionality and easy to use. I love how categories are color based to differentiate them.
The customer service team is great when I need help.
I have used Printed Plan for 22 years. I love everything about it.
Customizing reports is a reasonable option. Technical support is always effective in the few instances I have had to call.
Ease of setting up services and adjusting on the fly to affect changes globally (i.e. paper price updates, production times, etc).
Never once crashed, always accurate and gets the job done. Upgrading and maintenance can be pricey, but the old version I'm using still functions perfectly.
Everytime I need help they are here to help me out. Project management is now very easy with software.
Not being cloud based for updates. Creating new categories and pricing structures is a bit difficult.
I had a great experience with Prnters Plan. I will definitely recommend to my colleague.
The remaining printing software is very difficult to program. I usually spend hours to get the system to calculate cost and mark up properly on new items.
Ease of use and good support. Recommended by other print shop owners.
Prior to being in "the Cloud" I could buy the software and use it onsite for many years. Now I pay that cost a year.
It is a best management software. It help you out to control everything.
Functionality and easy to use. I love how categories are color based to differentiate them.
The customer service team is great when I need help.
I have used Printed Plan for 22 years. I love everything about it.
Customizing reports is a reasonable option. Technical support is always effective in the few instances I have had to call.
Ease of setting up services and adjusting on the fly to affect changes globally (i.e. paper price updates, production times, etc).
Never once crashed, always accurate and gets the job done. Upgrading and maintenance can be pricey, but the old version I'm using still functions perfectly.